The grandpalm Hotel

What The grandpalm Hotel does

The Grand Palm Hotel is an integrated resort and casino located in Gaborone, Botswana. It is operated by Opalton Investments (Pty) Ltd and sits within the Peermont Global (Pty) Ltd portfolio, a Southern African hospitality and gaming group. The property serves a mix of business travellers, conference delegates, regional and international leisure tourists, gaming patrons, and couples hosting weddings.

The resort combines several revenue-generating assets under one roof: a 4-star Peermont Walmont hotel and a 3-star Peermont Metcourt Inn for accommodation; a casino floor for gaming; the Gaborone International Convention Centre (GICC), capable of hosting over 1,800 delegates; multiple restaurants and bars; and dedicated wedding and banqueting venues. The 4.3-star average rating across more than 1,877 Google reviews reflects consistent guest satisfaction and brand positioning within the local market.

The business model is multi-stream: room revenue from transient and group business, gaming win from casino operations, conference and banqueting hire, F&B spend across outlets, and packaged wedding offerings structured into Silver, Gold, Platinum, and Grand tiers. Go-to-market is largely inbound via direct booking, the Peermont group distribution channels, and the Winners Circle loyalty programme, with demand stimulated through seasonal and themed stay packages.

Name

The grandpalm Hotel

Legal name

Opalton Investments (Pty) Ltd

Website

https://grandpalm.bw

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Grand Palm Hotel is an integrated resort and casino in Gaborone, Botswana, operated under Peermont Global, offering hotels, gaming, a 1,800-delegate convention centre, restaurants, and wedding venues to business and leisure travellers.

Ownership category

akta.pro rank

Product category

Hotel & Casino Resort

NAICS

Casino Hotels (721120), Gambling Industries (7132)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Integrated Casino Resorts (Casino + Hotel/Entertainment) (MPAEAAAA)

akta.pro secondary industries

Integrated Casino Resorts (THAGAJAA), Resort Convention Hotels (THAGALAC), Luxury Casino Resorts (THAGACAJ)

Keywords

• Hotel accommodation
• Casino gaming
• Conference venues
• Wedding packages
• Hospitality services

Headquarters

HQ city

Gaborone

HQ country

Botswana

HQ region

Africa

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Hotel Accommodation: Room revenue from Peermont Walmont (4-star premium) and Peermont Metcourt Inn (3-star) hotels on the resort property. Includes direct bookings, packages, and loyalty member discounts.
2. Casino Gaming: Gaming floor offering slots, blackjack, roulette and table games. Revenue generated from gaming activity with promotions and the Winners Circle loyalty programme driving engagement.
3. Conference and Event Venues: Gaborone International Convention Centre (GICC) and multiple suite venues (Tsodilo, Okavango, Moremi, San-Ta-Wani, Serondela) hosting corporate events, government summits, and private celebrations. Revenue from venue hire and associated packages.
4. Food and Beverage: Multiple on-site restaurants including Mokolwane Bistro (buffet), The Beef Baron Grill, Bai Sheng Asian Cuisine, F.L.A.G. Café, Fig Tree, and The Kalahari Bar. Revenue from dining, special events, and catering.
5. Wedding Packages: Silver, Gold, Platinum and Grand wedding packages ranging from P520 to P695 per person, including venue, accommodation discounts for guests, and dining.
6. Entertainment Events: Events including Gin Experience (P200-P1500 tickets), live entertainment, shows, and seasonal promotions like Bonus Candy (P1.7 million in prizes).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

The Grand Palm Hotel & Casino Resort operates an integrated hospitality property in Gaborone, Botswana, delivering 4-star and 3-star hotel accommodation, casino gaming (slots, blackjack, roulette, table games), multiple food and beverage outlets, large-scale conference and event venues anchored by the Gaborone International Convention Centre (GICC), wedding packages, and recreational amenities. Revenue is generated from room nights, gaming activity, dining, venue hire, and packaged events targeted at business travellers, conference delegates, leisure guests, and gaming enthusiasts.

Product overview

The Grand Palm Hotel Casino Convention Resort is an integrated resort complex in Gaborone, Botswana, operated by Peermont Global (Pty) Ltd. The property offers a portfolio of accommodations including the 4-star Peermont Walmont Hotel (premium luxury) and the 3-star Peermont Metcourt Inn (contemporary affordable), along with a full-service casino featuring Slots, Blackjack, and Roulette. The resort's convention facilities are anchored by the award-winning Gaborone International Convention Centre (GICC), supplemented by Okavango/Moremi Suites, San-Ta-Wani VIP Suite, Tsodilo Suite, and Serondela Rooms. Dining options include Mokolwane Bistro (buffet), The Beef Baron Grill & Rib Room (steakhouse), Bai Sheng Asian Cuisine (Chinese), Fig Tree (poolside), The Kalahari Bar, and F.L.A.G. Café. Additional amenities comprise the Winners Circle loyalty programme, wedding packages (Silver through Grand tiers), recreational facilities (gym, pool, tennis, nature trails), the Boma outdoor venue, and Heart of Africa curio shop. The resort positions itself as a one-stop destination for business travelers, conference delegates, leisure guests, and gaming enthusiasts.

Differentiator

Problem solved

Functional benefit

Brands

• Peermont Walmont: 4-star premium hotel accommodation at The Grand Palm, offering refined elegance and personalized service for high-end leisure travelers and business executives.
• Peermont Metcourt Inn
• Winners Circle

Products and services

• Peermont Walmont Hotel A 4-star premium hotel located within The Grand Palm Resort, offering luxury accommodation with refined elegance and personalized service for high-end leisure travellers and business executives.
• Peermont Metcourt Inn A 3-star contemporary hotel within The Grand Palm Resort, offering stylish yet affordable accommodation for leisure and business travellers seeking quality without luxury excess.
• Grand Palm Casino A casino offering Slots, Blackjack, Roulette, and other table games with regular promotions, exclusive events, and Winners Circle loyalty rewards for gaming enthusiasts.
• Gaborone International Convention Centre (GICC) An award-winning conference centre featuring flexible venue spaces, advanced audiovisual facilities, and a dedicated business centre, capable of hosting over 1,800 delegates for corporate events, government summits, and private celebrations.
• Winners Circle Loyalty Programme A loyalty programme offering members discounts on hotel bookings, dining, and entry to exclusive gaming events, with points earned through play and rewards including cash, FreePlay, luxury rewards, and cars. Operates across Peermont properties including The Grand Palm, Emperors Palace, and others.
• Wedding Packages Comprehensive wedding packages including Silver (P520 per person, 250+ guests), Gold (P560 per person, 151-250 guests), Platinum (P605 per person, under 150 guests), and Grand (P695 per person) tiers, featuring suite accommodations, progressive guest accommodation discounts, and décor coordination.
• Restaurant and Bar Outlets A portfolio of on-site restaurants and bars: Mokolwane Bistro (204-seater international buffet), The Beef Baron Grill & Rib Room (a-la-carte steakhouse, PMR award winner for leading executive restaurant), Bai Sheng Asian Cuisine (authentic Chinese), Fig Tree Restaurant (poolside), The Kalahari Bar (live entertainment venue), and F.L.A.G. Café (breakfast and evening bar).

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Peermont HotelscoreStrategic or Co-development PartnerThe Grand Palm is owned and operated by Peermont Hotels, part of the Peermont group of Southern African hotels and casinos. The property is affiliated with Emperors Palace (Johannesburg), Graceland (Secunda), Frontier Inn (Bethlehem), Khoroni (Thohoyandou), and other Peermont properties across South Africa and Botswana.
• Winners Circle Loyalty ProgrammecoreGTM or Marketing PartnerCross-property loyalty programme operating across all Peermont hotels and casinos. Members earn points on gaming and can redeem rewards across the group including The Grand Palm, Emperors Palace, and other Peermont properties.

Scale indicators5 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• Sun City Resort: Iconic South African integrated casino resort combining multiple hotels, casino gaming, convention venues, and entertainment attractions. Directly comparable to The Grand Palm in its resort-plus-casino-plus-conference model and target market of Southern African leisure and business travellers.
• Montecasino: Tsogo Sun-owned integrated resort in Fourways, Johannesburg, combining hotel accommodation, large casino floor, theatres, restaurants, and conference facilities. A direct competitor in the Southern African integrated casino resort category.
• Khoroni Hotel Casino Convention Resort: Peermont group property in Thohoyandou, South Africa, combining hotel, casino, and convention offerings. Shares parent brand, loyalty programme, and operating playbook with The Grand Palm, making it a highly comparable sister asset.
• Graceland Hotel Casino and Country Club: Peermont-affiliated integrated hotel, casino, and conference resort in Secunda, South Africa. Operates under the same brand and loyalty programme as The Grand Palm and offers a directly comparable product mix.
• Emperors Palace: Peermont's flagship integrated casino resort in Johannesburg offering hotel, casino, convention, dining, and entertainment. Sister property within the Peermont group and the most direct operational comparator for The Grand Palm's integrated business model.

Broad incumbents

• Tsogo Sun Hotels: Largest hospitality and gaming group in South Africa, operating hotels, casinos, and conference venues across the country. Competes with The Grand Palm for regional conferences, gaming, and leisure spending through brands like Southern Sun and Montecasino.
• City Lodge Hotel Group: Listed Southern African hotel chain operating multiple brands across the region. While not casino-integrated, it competes for the same business and leisure traveller wallet in Gaborone and across Botswana and South Africa.
• Peermont Global: Parent operating company of Peermont Hotels and Casinos, including The Grand Palm, Emperors Palace, Graceland, and others. Functions as the broader portfolio incumbent whose strategic and capital allocation decisions frame the trajectory of the Grand Palm asset.

Regional players

• Movenpick Ambassador Hotel Accra: Accor-operated integrated hotel in Accra combining accommodation, F&B, and conference facilities targeting corporate and government events. Reflects the broader African urban-resort-conference model that the Grand Palm competes within regionally.
• Hilton Gaborone: International-branded hotel in Gaborone competing for business travellers and smaller conferences. Comparable in target customer (corporate Gaborone visitors) but does not offer gaming or a convention centre of GICC's scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/the-grandpalm-hotel

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The grandpalm Hotel