Water and Wastewater Company of East Azarbaijan

What Water and Wastewater Company of East Azarbaijan does

The Water and Wastewater Company of East Azarbaijan Province is a state-owned utility operating under the Iranian Ministry of Energy, headquartered in Tabriz. It provides drinking water supply and wastewater collection and treatment services across East Azarbaijan Province, structured as a private joint stock company with ownership distributed among provincial municipalities (49%), the National Water and Wastewater Engineering Company / NWW (46%), and Saba Investment Company (5%). Capital is 300 million Rials divided into 7,500 shares of 40,000 Rials each.\n\nThe core product portfolio consists of two regulated services: water supply and distribution covering 4,214,551 people (95.79% provincial coverage) across 1,582 cities and 1,513 villages, and wastewater collection and treatment covering 2,503,884 people (75% coverage) across 18 cities and 3 villages. Supporting technical infrastructure includes a network of equipped laboratories conducting over 4 million specialized water and wastewater tests annually (in 1404 / 2025), mobile laboratories with backup generators and solar panels for emergency water-quality control, a zebra-fish biomonitoring system covering 70%+ of Tabriz's water supply, and a GIS information system for spatial network management. Customer-facing distribution is delivered through 95 government service offices, a 24-hour 122 call center, the CRM portal at 122.abfaazarbaijan.ir, and the my.nww.ir self-service portal.\n\nRevenue is generated through regulated bi-monthly water and wastewater tariffs (standard consumption of 18 cubic meters per month per subscription, with provincial per-capita consumption of 250 liters per day versus a national average of 150), one-time connection and meter installation fees, and consulting/technical engineering services for external clients. GTM is sales-led and direct, with no AI or SaaS components in the product set. Strategic positioning is reinforced by MoUs such as the 300 billion Rial partnership with the Aras Free Trade Zone for Khoda Afarin infrastructure and an education partnership with the provincial Education Department.

Name

Water and Wastewater Company of East Azarbaijan

Legal name

شرکت آب و فاضلاب استان آذربایجان شرقی (Water and Wastewater Company of East Azarbaijan Province)

Website

https://abfaazarbaijan.ir

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Water and Wastewater Company of East Azarbaijan is a state-owned provincial utility under Iran's Ministry of Energy, headquartered in Tabriz, providing drinking water supply and wastewater treatment services to roughly 4.2 million and 2.5 million residents respectively across East Azarbaijan Province.

Ownership category

akta.pro rank

Product category

Water and Wastewater Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Drinking Water Distribution Network Operations (Mains, Valves, Hydrants, Service Lines) (EUANAAAE), Water Quality Monitoring, Compliance & Reporting (Sampling, Lab, Regulatory) (EUANAAAG), Public Health & Consumer Confidence Reporting (CCR, boil-water advisories, notifications) (EUANAJAL)

Keywords

• Water utility services
• Wastewater treatment
• Water distribution
• Sewage collection
• Water quality monitoring

Headquarters

HQ city

Tabriz

HQ country

Iran

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain

Revenue model

1. Water Supply Services: Water distribution and supply services to residential, commercial, industrial, and public subscribers. Revenue generated through water bills issued bi-monthly. Standard consumption pattern is 18 cubic meters per month per subscription.
2. Wastewater Collection and Treatment: Sewage collection, transmission, and treatment services. Revenue generated through wastewater charges included in water bills.
3. Connection Fees: Fees for new water and wastewater connection installation, meter installation, and infrastructure development charges
4. Consulting and Technical Services: Technical and engineering services including feasibility studies, project execution, and water/sewage infrastructure development for external clients

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The company provides regulated drinking water supply and distribution services and wastewater (sewage) collection, transmission, and treatment services to residential, commercial, industrial, and public sector customers across East Azarbaijan Province, Iran. It owns and operates the provincial water and wastewater network, charges bi-monthly tariffs on water bills, and runs supporting operations including a water quality monitoring laboratory, mobile laboratories for emergency response, a zebra fish biomonitoring system for water quality assessment, GIS-based network infrastructure management, and customer service delivery via 95 government service offices, a 24-hour call center (122), and the online portal my.nww.ir.

Product overview

Water and Wastewater Company of East Azarbaijan is a provincial public utility providing two core services: water supply/distribution and wastewater collection/treatment. The company operates a network covering 4.2 million people for water (95.79% coverage) and 2.5 million people for sewage (75% coverage). Supporting infrastructure includes a water quality monitoring laboratory network, a customer relationship management center (CRM), an online self-service portal, GIS spatial data systems, and 24/7 emergency response services. The portfolio consists of traditional utility services with no AI-powered or SaaS products.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Supply and Distribution Services (خدمات تأمین و توزیع آب) Core drinking water supply service providing treated water to urban and rural populations across East Azarbaijan Province, covering 4,214,551 people with 95.79% coverage through 1,582 cities and 1,513 villages and 1,740,002 active subscriptions.
• Wastewater Collection and Treatment Services (جمع‌آوری و تصفیه فاضلاب) Sewage collection, transmission, and treatment services covering 2,503,884 people with 75% coverage across 18 cities and 3 villages in East Azarbaijan Province, with industrial wastewater pre-treatment requirements before discharge.
• Water Quality Monitoring Laboratory Services (مرکز پایش و نظارت بر کیفیت آب و فاضلاب) Laboratory-based water and wastewater quality testing services for the province, having conducted over 4 million specialized tests in 1404 (2025), supplemented by mobile laboratory units with backup power and solar panels for emergency water quality control.
• Customer Relationship Management Center (مرکز مدیریت ارتباط با مشتریان - CRM) Customer service center handling inquiries, complaints, and service requests via the 122 hotline and online channel, available to water and wastewater subscribers across the province.
• Online Customer Services Portal (پیشخوان ارباب رجوع) Self-service web portal where customers view and pay bi-monthly water and wastewater bills, submit requests, and manage accounts.
• New Connection and Meter Installation Services (فروش انشعاب) Connection-related services including new water and wastewater subscription installation, meter installation, and infrastructure development charges for residential, commercial, industrial, and public-sector applicants.
• Consulting and Technical Engineering Services Technical and engineering services for external clients, including feasibility studies, project execution, and water/sewage infrastructure development work delivered by the company to third parties.

Quantifiable outcome

• 95.79% population coverage for drinking water services
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Aras Free Trade ZonecoreStrategic or Co-development Partner · 31 April 1405300 billion Rial MoU signed for development of water and wastewater infrastructure in Khoda Afarin county. The partnership involves the Free Trade Zone investing in infrastructure development to support regional development.
• Education Department of East AzarbaijanminorStrategic or Co-development Partner · 10 August 1402Collaborative partnership for water conservation education programs. Joint initiatives include the 'First Word of Water' festival targeting elementary school students, teacher training workshops, and awareness campaigns in schools across the province.
• Ministry of EnergycoreStrategic or Co-development PartnerParent ministry overseeing all provincial water and wastewater companies. Sets policy, regulations, and operational guidelines for the company.
• National Water and Wastewater Engineering Company (NWW)coreStrategic or Co-development PartnerParent holding company for all provincial water and wastewater companies in Iran. Provides technical guidance, operational standards, and coordination.

Scale indicators12 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Suez SA: Global water utility and environmental services operator with municipal water distribution and wastewater treatment offerings that overlap directly with the subject's service portfolio, providing a useful international benchmark for utility operating models.
• American Water Works Company: Largest publicly traded US water and wastewater utility, serving millions of people across multiple states. Comparable business model (regulated municipal water/wastewater tariff revenue), although operating under a public-utility-rate-base framework rather than provincial-monopoly structure.
• Veolia Environnement: One of the world's largest water and wastewater utilities and service providers with municipal water distribution and treatment franchises analogous to the subject's core business, though operating across multiple jurisdictions globally and at far larger scale.
• Severn Trent plc: UK regulated water and wastewater utility providing drinking water and sewage services to ~4 million households. Useful benchmark for utility of comparable customer scale to East Azarbaijan's covered population.
• National Water and Wastewater Engineering Company (NWW): Parent holding company of the subject company, overseeing all provincial water and wastewater utilities in Iran. Direct structural parent and the closest comparable at the national level, sharing governance under the Ministry of Energy and the same operating model applied province-wide.

Direct peers

• Isfahan Water and Wastewater Company: Another NWW-affiliated provincial utility in Iran delivering drinking water and wastewater services under the same national legal and tariff framework. Comparable service scope (water supply + sewage) and geographic-climatic profile (arid/semi-arid interior).
• Fars Province Water and Wastewater Company: Sister provincial utility under NWW serving Fars Province. Same operating model, same revenue mix (water tariffs, wastewater charges, connection fees), and same government-ownership structure.
• Tehran Water and Wastewater Company: Sister provincial utility under NWW serving Tehran Province. Operates with the same Ministry of Energy oversight, identical tariff regulation, and comparable water-distribution plus wastewater-services mandate, making it the most direct operational peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/east-azarbaijan-water-and-wastewater-co

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Water and Wastewater Company of East Azarbaijan