What COMUNE DI COMO does

Comune di Como is the municipal government of Como, a city in Lombardy, northern Italy, operating under Italian law as a local public administration entity (Partita IVA: 00417480134) with its headquarters at Palazzo Comunale / Palazzo Cernezzi, Via Vittorio Emanuele II, 97. It delivers a comprehensive suite of legally mandated public services to the city's approximately 85,000 residents, local businesses, and visitors — spanning civil registry (ANPR), local policing (Polizia Locale with a 24/7 Centrale Operativa), building and commercial permitting, ZTL and traffic management, cultural services (Pinacoteca civica, Tempio Voltiano, Cattedrale), education and childcare (asili nido, mensa, doposcuola), social services, waste management coordination, and emergency response.

The municipality's service platform is built around a unified web portal (comune.como.it / servizi.comune.como.it) relaunched on October 3, 2024 and managed by YouCo on the Mercury CMS, integrated with national Italian government infrastructure — PagoPA for payments, SPID and CIE for citizen authentication, ANPR for civil records, and Arthecity/Fedrosuite for street-artist permitting. Distribution is multi-channel: physical offices (Palazzo Comunale, Polizia Locale Comando on Viale Innocenzo XI, Palazzo Cernezzi on Via Bertinelli), appointment-based counter services, the digital portal, and a 24/7 emergency line. Communication is supported by an owned website, YouTube and LinkedIn channels, RSS feeds, and event sub-brands (Oggi a Como, Natale a Como).

Revenue and funding are derived from municipal taxes (IMU, TARI, Canone Unico Patrimoniale and Mercatale), administrative fines and sanctions, transactional service fees (e.g., €27 road accident reports, €16 stamp duty), public-space occupation charges, and intergovernmental transfers including PNRR/PNRRR allocations channeled through Regione Lombardia. The municipality operates through 181 employees and is linked to a network of controlled entities — Acinque (public utility), Como Acqua (water), Como Servizi Urbani (urban services), Agenzia del Trasporto Pubblico Locale del bacino di Como-Lecco-Varese, Azienda Sociale Comasca e Lariana (social services), and cultural foundations including Fondazione A. Volta — making it effectively a holding-like municipal government for service delivery across the Como territory.

Name

COMUNE DI COMO

Legal name

Comune di Como

Website

https://comune.como.it

Company type

Public

Operating status

Operating

Headcount range

101–250 employees

Short description

Comune di Como is the municipal government of Como, Italy, delivering legally mandated public services — civil registry, policing, permitting, ZTL management, culture, education, and social services — to roughly 85,000 residents, local businesses, and visitors through physical offices and a unified digital portal integrated with PagoPA, SPID, and CIE.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Other Justice, Public Order, and Safety Activities (922190), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Municipal Finance, Treasury, Budget & Procurement (BPAIACAC)

Keywords

• Municipal administration services
• Public sector governance
• Civil registry services
• Local police enforcement
• Urban mobility management

Headquarters

HQ city

Como

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Municipal Taxes (IMU, TARI, Canone Unico): The municipality collects property taxes (IMU), waste collection fees (TARI), and the single municipal fee (Canone Unico Patrimoniale) for public space occupation and advertising
2. Administrative Fines and Sanctions: Revenue from traffic violations, parking fines, and other administrative penalties processed through Polizia Locale
3. Public Space Occupation Fees: Fees collected for occupation of public land for construction, events, commercial activities (dehors), and markets under the Canone Unico Mercatale regulation
4. Service Fees: Fees for various municipal services including road accident reports (€27.00), document certifications, and administrative procedures

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Comune di Como operates the municipal government of the city of Como, delivering statutory public administrative services to residents, businesses, and visitors. Its core offering encompasses civil registry (ANPR certificates), local police operations including traffic enforcement and emergency response, ZTL access permits, public space occupation permits, cultural site management and ticketing, social and educational services (nursery, canteen, after-school), and transparent administration compliance.

Product overview

Comune di Como operates a comprehensive digital citizen services ecosystem centered on its main municipal portal (comune.como.it). The offering consists of a unified web platform integrated with multiple specialized service modules including: the ANPR civil registry system for certificates; the Local Police services platform for fines and accident reports; ZTL access management for vehicle permits; cultural services with online museum ticketing; the Oggi a Como events portal; childcare and school services (asili nido, mensa, doposcuola); street artist permit management via Arthecity; public land occupation permits; video surveillance infrastructure; and transparent administration services. These modules operate together through integrations with national platforms including PagoPA for payments, SPID/CIE for authentication, and YouCo's Mercury CMS for content management. The portfolio serves all municipal functions from registry services and police operations to culture, education, environment, and urban planning.

Differentiator

Problem solved

Functional benefit

Brands

• Palazzo Cernezzi: The municipal building (municipality headquarters) located at Via Vittorio Emanuele II, 97, Como
• Oggi a Como
• Natale a Como

Products and services

• Citizen Services Portal (comune.como.it) Official municipal web portal providing access to all citizen services including civil registry, local police, cemetery services, cultural services, education, social services, commerce, environment, mobility, urban planning, taxes, and administrative functions. It is the unified digital front door of the municipality, integrated with national platforms.
• ANPR - Certificati anagrafici Digital registry service enabling citizens to request and obtain civil registry certificates (birth, residence, marital status) through the national ANPR (Anagrafe Nazionale della Popolazione Residente) system.
• ZTL Access Management Service for managing and authorizing vehicle access to the Limited Traffic Zone (Zona a Traffico Limitato), including tourist bus access permits for hotels within the ZTL.
• Cultural Services and Museum Ticketing Cultural offerings including Pinacoteca civica, Tempio Voltiano, Cattedrale access, and the online ticket purchasing system for the Como museum complex.
• Oggi a Como Events Portal Dedicated events portal (oggiacomo.it) for discovering and staying updated on all events that make the city vibrant and attractive, featuring cultural events, sports, and social gatherings.
• Local Police Services Municipal police services including emergency response (365 days/year), traffic incident reports, administrative sanctions management, parking permits for disabled persons, and road safety services.
• Online Fine Payment Portal Digital platform (pagamentipa.comune.como.it) enabling citizens to pay traffic violations, view infraction photos, submit driver data, download forms, and access support services.
• Road Traffic Accident Reports Portal Online portal for requesting copies of traffic accident reports filed by Local Police, accessible to involved parties, insurance companies, and lawyers with appropriate authorization; €27.00 per request via PagoPA.
• Childcare and School Services Educational services including nursery school enrollment (asili nido), school canteens (mensa), and after-school care (doposcuola) with registration periods and municipal management.
• Street Art Permits (Arti di Strada) Digital service for managing street artist permits, enabling registration and reservation of designated performance spots throughout the city via the Arthecity platform; 20 designated street performance locations.
• Public Land/Occupation Permits and Canone Unico Mercatale Services for granting temporary occupation permits for public spaces, including construction sites, moving operations, merchandise loading/unloading, outdoor events, and market stalls, governed by the Single Market Fee Regulation (Canone Unico Mercatale) approved by Municipal Council Resolution n. 18 of April 19, 2021.
• Municipal Video Surveillance System Municipal video surveillance infrastructure covering city streets, municipal buildings, museums, and ZTL access points, integrated with the SCNTT national license-plate and transit control system, with compliance to EU GDPR and Italian data protection regulations (D.Lgs. 51/2018).
• Transparent Administration (Amministrazione Trasparente) Public transparency portal providing access to administrative documents, whistleblower reporting (Whistleblowing Intelligente), and institutional data as required by Italian law (D.Lgs. 33/2013).
• Disability Parking Permit Service (Contrassegno per persone con disabilità o invalide) Service for issuing disability parking permits enabling accessible parking, ZTL access, and mobility support services for residents with disabilities.
• 24/7 Emergency Operations Center (Centrale Operativa) Centralized operational center (Centrale Operativa) handling 24/7 emergency calls (phone 031.265555) and dispatching patrols for police, civil protection, and municipal services, 365 days a year.

Quantifiable outcome

• 365 days/year emergency response coverage via Centrale Operativa
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Regione LombardiacoreStrategic or Co-development PartnerRegional government authority overseeing Lombardy region; Comune di Como operates within the regional administrative framework and participates in regional programs including PNRRR initiatives.
• YouCocoreTechnology or IntegrationWeb development and maintenance partner responsible for the municipal website architecture, content management, and digital service platform (Progettazione, sviluppo e manutenzione a cura di YouCo).
• Tate di LondracoreStrategic or Co-development PartnerCollaborative partnership for the Capolavori dalla Tate exhibition - a major cultural initiative between the City of Como and the Tate Gallery London.
• Acinque s.p.a.minorOthersMunicipal utility company under Comune di Como administration.
• Como Acqua s.r.l.minorOthersWater management company managing the municipal water network since 2021.
• Azienda Sociale Comasca e LarianaminorOthersSocial services consortium providing healthcare and social assistance within the Como area.
• Como Servizi Urbani s.r.l.minorOthersMunicipal company handling urban services and maintenance.
• Ente Parco Regionale Spina VerdeminorStrategic or Co-development PartnerRegional park authority managing the Spina Verde natural area adjacent to Como.
• Fondazione A. VoltaminorOthersCultural foundation dedicated to Alessandro Volta, managing related museum and cultural initiatives.

Scale indicators2 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Comune di Brescia: Mid-sized Lombardy municipality delivering the same statutory municipal services (registry, local police, taxes, permits, social services) under the same regional administrative framework.
• Comune di Monza: Lombardy municipality of similar scale administering identical local-government functions and integrated national platforms (PagoPA, SPID, ANPR), making operational comparison straightforward.
• Comune di Varese: Neighboring Lombardy municipality of comparable population (~80K) administering the same Italian local-government functions (anagrafe, Polizia Locale, TARI/IMU, urban planning, cultural services) under identical national legal frameworks.
• Comune di Verona: Mid-sized Italian municipality with comparable service breadth including cultural programming, ZTL/mobility management, and digital citizen portals, useful as a peer for service-modernization benchmarking.
• Comune di Trento: Mid-sized Italian municipality widely recognized as a benchmark for digital-administration modernization, offering a directly comparable peer for evaluating Como's portal and e-government roadmap.
• Comune di Lecco: Adjacent Lombardy municipality sharing the same provincial administrative agency (TPL Como-Lecco-Varese) and delivering the same mandatory municipal service portfolio to a comparable resident base.
• Comune di Bergamo: Larger Lombardy municipality (~120K residents) operating under the same Italian code, with overlapping urban planning, mobility (ZTL), local police, and cultural-service mandates and shared Regione Lombardia oversight.
• Comune di Padova: Northern Italian university city of similar scale whose municipal portal, ZTL management, and Polizia Locale digital services (online fine payments, accident reports) closely mirror Como's product portfolio.

Others

• Regione Lombardia: Regional government authority that supervises Comune di Como, funds PNRR/regional programs, and co-delivers services. Relevant as a funding/co-governance counterparty rather than a direct competitor.
• ANPR - Anagrafe Nazionale della Popolazione Residente: National digital-registry platform that Como integrates with for civil-status certificates. Relevant as a national infrastructure counterpart rather than a municipal peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/ComuneComo
• Facebookfacebook.com/PoliziaLocaleComo
• LinkedInlinkedin.com/company/comune-di-como
• Instagraminstagram.com/polizialocalecomo/?hl=it

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about COMUNE DI COMO