What Comune di Numana does

Comune di Numana is an Italian municipal government (ente locale) headquartered at Piazza del Santuario 24 in Numana, Province of Ancona, Marche region. It administers local public services for residents, tourists, and local businesses of a small Adriatic coastal comune, including civil registration, identity documents, electoral services, local taxation (TARI waste tax, IMU property tax, Imposta di Soggiorno tourist tax), building and commercial permitting, social assistance, local policing, and cultural services such as the Antiquarium museum (€5 full / €3 reduced admission).

The municipality's core digital product is the Sportello Telematico Polifunzionale, a Single Page Application hosting more than 170 administrative procedures and accessible via SPID, CIE, or CNS authentication. It is supplemented by a PagoPA-integrated payment portal, a ZTL (Limited Traffic Zone) permit portal for the Marcelli area, a TARI management module, a citizen-issue reporting system with photo attachments, and RSS feeds for news and events. The technology stack is built around the Municipium App content platform, with WCAG 2.1 Level AA accessibility compliance, GDPR-aligned privacy governance (external DPO Keypass S.r.l., contact Dino Elisei), and integration with national systems including ANPR (resident registry), SUAP Marche (productive activities), and SUE (building permits).

The entity is publicly owned and operated under Italian law, funded through local taxation, administrative fees (certificates, permits, ZTL passes, Canone Mercatale, Canone Unico), cultural-site entrance fees, and state/regional transfers. Strategic funding comes from the Regione Marche POR FESR 2014-2020 program (COLLIMARE and OSQ projects) and the Accordo per la Coesione 2021-2027. There are no commercial customers, equity funding rounds, M&A activity, or private ownership; all services are delivered under statutory monopoly within municipal boundaries.

Name

Comune di Numana

Legal name

Comune di Numana

Website

https://comune.numana.an.it

Company type

Public

Operating status

Operating

Headcount range

1–10 employees

Short description

Comune di Numana is an Italian municipal government in the Marche region that delivers local administrative, tax, permitting, and cultural services to roughly 3,700 residents, tourists, and local businesses via the Sportello Telematico digital platform and physical town hall offices.

Ownership category

akta.pro rank

Headquarters

HQ city

Numana

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Local Taxation (TARI, IMU, Imposta di Soggiorno): Revenue from waste collection tax (TARI), municipal property tax (IMU), and tourist tax collected from visitors staying in local accommodations. Payments processed through PagoPA platform.
2. Administrative Fees and Service Charges: Revenue from administrative fees for services including document certifications, permits, ZTL passes, parking fees, market stall fees (Canone Mercatale), and public space occupation fees (Canone Unico).
3. Cultural and Tourism Services: Revenue from entrance fees to cultural sites such as the Antiquarium museum (€5 full, €3 reduced, free under 18/over 65), and services related to tourism promotion.

Pricing tiers

Distribution channels2 records

Marketing channels5 records

Core offering

Comune di Numana is an Italian municipal government providing local public administration services to its residents, businesses, and visitors. Its core offering is the Sportello Telematico Polifunzionale (Multi-Purpose Electronic Service Counter), which delivers 170+ administrative procedures online — including civil registration certificates, identity documents, TARI/IMU tax payments, building permits (SUE), business licenses (SUAP), ZTL traffic zone permits, and waste management services. Services are accessible 24/7 via SPID/CIE/CNS digital authentication and supplemented by in-person assistance at the town hall in Piazza del Santuario.

Product overview

Comune di Numana operates a digital municipal service ecosystem consisting primarily of the Sportello Telematico Polifunzionale (Multi-Purpose Electronic Counter) as its core digital service delivery platform. This platform is complemented by specialized sub-portals for ZTL permit management, PagoPA payment processing, and waste tax services. The municipality offers approximately 170+ administrative procedures through its digital channels, including civil status services, certificate issuance, tax management (TARI, IMU), building permits (SUE), business licenses (SUAP), school services, and social assistance. The services are integrated with national Italian public administration systems including ANPR, PagoPA, SPID/CIE/CNS authentication, and regional SUAP/SUE platforms. The main website at comune.numana.an.it serves as the citizen-facing portal, while sportellotelematico.comune.numana.an.it hosts the transactional service platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Sportello Telematico Polifunzionale
• Portale dei pagamenti PagoPA
• Rilascio Carta d'Identità Elettronica (CIE)
• Servizio TARI e gestione rifiuti
• Portale ZTL
• SUAP (Sportello Unico Attività Produttive)
• SUE (Sportello Unico per l'Edilizia)
• Segnalazione disservizi
• Antiquarium Museum

Quantifiable outcome

• Digital service availability 24/7 through Sportello Telematico platform with online authentication (SPID/CIE/CNS)
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature2 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Regione Marche - Accordo per la Coesione 2021-2027coreStrategic or Co-development Partner · 1 January 2021Cohesion Agreement 2021-2027 funded through the Rotation Fund (Fondo di Rotazione) with resources from the Marche Region Cohesion Agreement (Delibera Cipess n. 35/2025).
• Regione Marche - POR FESR 2014-2020coreStrategic or Co-development Partner · 1 January 2014European Regional Development Fund (POR FESR) partnership for digital agenda projects including COLLIMARE and OSQ (Open Data Sostenibili e di qualità) initiatives, funded under Axis 2, OS 6 of the regional program.
• PagoPA S.p.A.coreTechnology or IntegrationIntegrated payment platform for digital payments of municipal services, fees, and taxes through the national PagoPA system. Citizens can pay TARI, IMU, administrative fees, and other charges via the payment portal.
• Keypass S.r.l.minorImplementation/ SI/ Consulting PartnerData Protection Officer (DPO) provider. Keypass S.r.l. provides GDPR compliance services with reference contact Dino Elisei, handling data protection oversight for the municipality.
• ANPR (Anagrafe Nazionale della Popolazione Residente)coreTechnology or IntegrationIntegration with the national resident population registry (ANPR) for digital access to demographic services, certificates, and civil registration data.
• SUAP Regionale MarchecoreTechnology or IntegrationRegional Single Window for Productive Activities (SUAP) enabling businesses to file administrative procedures digitally through the regional portal.

Recent moves5 records

Expansion highlights5 records

Direct peers

• Comune di Camerano: Same-province (Ancona) Marche Comune of comparable size with overlapping administrative structure, shared SUAP and SUE regional platforms, and similar dependence on regional/national digital systems.
• Comune di Porto Recanati: Marche coastal Comune of similar scale with comparable tourism, beach services, and municipal tax structure. Operates within the same Regione Marche administrative environment and shared SUAP/SUE back-office platforms.
• Comune di Gabicce Mare: Small coastal resort Comune with very similar resident-to-tourist ratio, beach-focused services, and summer-driven tourist tax revenue. Operates under the same national digital administration framework (PagoPA, SPID, ANPR).
• Comune di Loreto: Ancona-province Comune with comparable scale and administrative service portfolio, including tourism, cultural heritage, and digital municipal services delivered through the same regional Italian public administration ecosystem.
• Comune di Sirolo: Adjacent small coastal Comune in Ancona province, Marche. Same regional/national administrative framework, comparable coastal tourism profile, similar small-municipality digital service delivery model — making it the closest functional peer.

Regional players

• Comune di San Benedetto del Tronto: Larger Marche coastal Comune providing a comparable but scaled-up service portfolio (TARI, tourist tax, ZTL, cultural services). Useful as a regional benchmark for the upper bound of small-coastal-comune operating models.

Broad incumbents

• Regione Marche: Oversight and funding body for Numana — same public-administration sector, operating the SUAP regional portal and POR FESR/Cohesion funding streams on which the Comune depends for digital modernisation.

Others

• PagoPA S.p.A. National digital payments platform integrated into Comune di Numana for TARI, IMU, and administrative fees. Acts as an enabling ecosystem participant across all Italian comuni rather than a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat1 record

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ComuneDiNumana
• LinkedInlinkedin.com/company/comune-di-numana

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comune di Numana