Mediationsstelle Brückenschlag e.V.

What Mediationsstelle Brückenschlag e.V. does

Mediationsstelle Brückenschlag e.V. is a German registered nonprofit association (eingetragener Verein) founded in 1996 and headquartered in Lüneburg, Lower Saxony, that delivers mediation, training, supervision, coaching, and organizational consulting under the brand "BRÜCKENSCHLAG." It serves four primary customer segments: schools and educational institutions, kindergartens (Kitas), organizations in the social sector/public administration/healthcare, and individuals/families. Service delivery spans professional mediation (family, workplace, team, organizational), certified mediator training under Bundesverband Mediation (BM) standards, school mediator training, Conflict Coach P.L.U.S., Nonviolent Communication (Gewaltfreie Kommunikation) programs, and Kita/teacher continuing education — offered both in-person at its Salzstraße 1 office and partner venues across Lüneburg, Hamburg, Oldenburg, Hannover, and Bremen, and synchronously online via Zoom.

The organization's underlying "technology" is a portfolio of human-delivered methodologies adapted to the German social sector: Marshall Rosenberg's Nonviolent Communication framework, the No Blame Approach, the WOWW (Working on What Works) project, and its own proprietary tools including the Friedensbrücke peer-mediation kit, the walkable Brücke der Verständigung, and the Giraffentraum (Giraffe Space) program for kindergartens and elementary schools. The revenue model is fee-for-service professional services and training, with publicly disclosed pricing ranging from €30 per person for short leadership "After Work" sessions up to €1,350 for in-person school mediator training, €1,100 per inhouse seminar day, and €185/hour for process accompaniment; the organization also sells physical mediation tools via an online shop. Go-to-market is direct, relying on the company's website, partner referrals (Konsens e.V., Präventionsrat, VNB, Landesinstitut für Schule Bremen), alumni word-of-mouth, and free public Themen-Abende (theme evenings) — no paid advertising is used.

Brückenschlag is governed by a voluntary board and led by a collegiate management team (Antje Henkys, Frank Beckmann) with three additional department heads (Marion Bremer, Alexander Krohn, Birgit Nickel), supported by freelance contractors and one full-time administrative hire added in 2024. With ~7 staff in total, the organization operates as a small, regionally embedded specialist rather than a scaled platform, monetizing deep sector expertise in education and the social sector across northern Germany.

Name

Mediationsstelle Brückenschlag e.V.

Legal name

Mediationsstelle Brückenschlag e.V.

Website

https://bs-lg.de

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Short description

Mediationsstelle Brückenschlag e.V. is a Lüneburg-based German nonprofit founded in 1996 that delivers mediation, certified mediator training, Nonviolent Communication programs, and organizational conflict consulting to schools, Kitas, social-sector organizations, and families across northern Germany.

Ownership category

akta.pro rank

Product category

Mediation and Conflict Resolution Services

NAICS

Educational Support Services (6117), Educational Support Services (61171), Professional and Management Development Training (611430), Professional and Management Development Training (61143), Other Individual and Family Services (624190)

SIC

Services-Educational Services (8200), Services-Management Services (8741), Services-Management Consulting Services (8742)

akta.pro primary industry

School Counseling & Guidance Services (Academic/Social-Emotional) (EDAJALAF)

akta.pro secondary industries

Coaching, Mentoring & Facilitation Services (BPACANAI), Peer Mediation, Conflict Resolution & Prosocial Playground Programs (Early Years) (EDACAOAJ), Staff Training, Coaching & Professional Development (SEL/Mental Health) (EDAKAMAL), Peer Support, Mentoring & Student Leadership (SEL) (EDAKAMAO)

Keywords

• Conflict resolution services
• Mediation training programs
• Nonviolent communication training
• School conflict management
• Organizational coaching supervision

Headquarters

HQ city

Lüneburg

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Professional Services (Mediation, Coaching, Supervision, Process Accompaniment): Fee-for-service delivery of mediation sessions, coaching, supervision, team development, and conflict management system consulting to organizations, schools, Kitas, families, and individuals. Billed per session, per hour, or per day/contract.
2. Training and Education Programs: Revenue from paid training courses including mediator certification programs, school mediator training, coaching training, continuing education workshops, and advanced seminars for mediators. Programs are priced per participant and run over multiple sessions.
3. Sales of Physical Materials: Sale of conflict resolution physical tools including the Friedensbrücke (Peace Bridge) kit and Brücke der Verständigung (Bridge of Understanding) walkable mat, sold to schools and educational institutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Mediationsstelle Brückenschlag e.V. delivers professional mediation, coaching, supervision, and process-accompaniment services to individuals, families, schools, kindergartens, and organizations. It also runs certified mediation training (BM-standard), school mediator and conflict coach training, Nonviolent Communication (GFK) programs, and organizational conflict-culture consulting, supported by sales of physical conflict-resolution tools (Friedensbrücke, Brücke der Verständigung).

Product overview

Mediationsstelle Brückenschlag e.V. is a non-profit mediation and conflict resolution organization operating since 1996, offering a comprehensive portfolio of services across four core areas: Mediation services, Prevention, Educational work, and Conflict management. The organization provides professional mediation services alongside extensive training programs including the Mediation Training (Mediationsausbildung) with basic courses, elective modules (workplace mediation, family mediation, team mediation), and advanced programs (mediative process accompaniment, coaching for mediators). The School and Education division offers School Mediator Training, Conflict Coach P.L.U.S. programs, and comprehensive training for teachers and educators. The Nonviolent Communication (Gewaltfreie Kommunikation) program provides introduction seminars, year-long deep programs, and GFK for leadership courses. Organizational consulting services cover process accompaniment, team development, conflict management systems, and training. The organization also sells physical mediation tools including the Friedensbrücke and Brücke der Verständigung for use in schools.

Differentiator

Problem solved

Functional benefit

Products and services

• Mediation Professional mediation services for conflicts between individuals, families, employees, neighbors, partners, and within organizations, helping parties reach mutually acceptable solutions.
• Mediationsausbildung (Mediation Training) Comprehensive multi-module BM-standard mediation training program covering basic courses, elective modules (workplace, family, team mediation), advanced topics (mediative process accompaniment, coaching), and supervision. Qualifies participants for BM certification.
• Schulmediatorenausbildung (School Mediator Training) Training program qualifying participants to conduct mediations in school and youth work settings, enabling students and educators to resolve conflicts constructively.
• Konflikt-Coach P.L.U.S. Intensive training program for effective conflict intervention in schools, providing tools for strengthening relationships, enabling participation, and creating sustainable solutions (P.L.U.S.).
• Gewaltfreie Kommunikation (Nonviolent Communication) Programs Nonviolent Communication training including introductory seminars (online/in-person) and a year-long deep immersion program, covering the four steps of GFK for constructive dialogue and respectful interaction.
• Konfliktkultur in Organisationen (Conflict Culture in Organizations) Organizational consulting service including process accompaniment, team development, conflict management system design, and training/coaching for leadership and staff in social-sector, public administration, and healthcare organizations.
• Schule und Erziehung (School and Education Services) Comprehensive services for educational institutions including teacher training (e.g. No Blame Approach, WOWW, Klassenrat), student peer mediation programs, conflict management, inhouse offerings, and school development moderation.
• Angebote für Kitas (Kindergarten Services) Training, consulting, supervision, inhouse seminars, and the Kita-Fachtag day conference for daycare facilities, supporting constructive conflict culture, parent communication, and inclusion.
• Prozessbegleitung (Process Accompaniment) Change process consulting for organizations, including clarification, structure optimization, collaboration improvement, and conflict mediation within ongoing change initiatives.
• Teamentwicklung (Team Development) Team clarification and development processes based on constructive communication and mediation principles, helping teams optimize collaboration.
• Entlastung im Pflegealltag (Healthcare and Nursing Support) Specialized support services for healthcare and nursing facilities including communication training, stress management, supervision, and team development.
• Konfliktmanagementsysteme (Conflict Management Systems) Consulting for designing and developing institutional conflict management systems enabling early, appropriate responses to conflicts and organizational learning.
• Supervision for Mediators Professional supervision for certified mediators providing quality assurance, continuing education, and personal development, required for BM certification.
• Online-Häppchen für Mediator:innen (Online Snacks for Mediators) Interactive 4-hour online workshops for mediators to update and deepen competencies in various mediation topics, fulfilling legal continuing education requirements.
• Friedensbrücke (Peace Bridge) Physical mediation tool in DIN A3 polystyrene format including 4 wooden figures and a moderation guide, designed for trained student peer mediators to resolve conflicts between classmates.
• Brücke der Verständigung (Bridge of Understanding) Walkable 1m x 3m roll-up PVC mediation structure representing mediation phases, used for hands-on conflict resolution training with groups.
• Coachingausbildung für Mediator:innen (Coaching Training for Mediators) 90-hour coaching certification program for mediators that builds on mediation competencies with systemically oriented coaching methods.
• Mediative Prozessbegleitung in Organisationen (Mediative Process Accompaniment in Organizations) Advanced 40-hour course on facilitating change and conflict resolution processes within organizations and companies.

Quantifiable outcome

• Hundreds of certified mediators and school mediators trained over nearly 30 years
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Konsens e.V.coreOthersBRÜCKENSCHLAG is a member of Konsens e.V., the state-level mediation association in Niedersachsen (Lower Saxony). This membership provides institutional legitimacy, professional network access, and referral pathways for mediation clients and training participants.
• Präventionsrat OldenburgminorOthersMembership in the crime prevention council of Oldenburg, supporting joint initiatives in conflict prevention and constructive conflict culture.
• Freiraum LüneburgminorStrategic or Co-development PartnerFreiraum Lüneburg is used as a seminar venue for BRÜCKENSCHLAG training programs, providing space for in-person educational events.
• VNB (Verband für Nachhaltigkeit und Beschäftigung e.V.) – Hannover & GöttingenminorGTM or Marketing PartnerVNB member organizations in Hannover and Göttingen provide referral pathways and co-host educational programs, extending BRÜCKENSCHLAG's reach within the VNB network of social sector organizations.
• Landesinstitut für Schule BremenminorGTM or Marketing PartnerPartnership with the state institute for schools in Bremen for teacher training and school development programs.
• ZEW (Zentrum für Europäische Wirtschaftsforschung) – Leibniz University HannoverminorOthersAcademic partnership with ZEW for research and knowledge exchange on organizational conflict and mediation topics.
• Landesstelle Jugendschutz NiedersachsenminorGTM or Marketing PartnerCooperation with the state youth protection agency in Niedersachsen for joint programming in youth conflict prevention.
• Oldenburger FortbildungszentrumminorGTM or Marketing PartnerPartnership with the Oldenburg Continuing Education Center for co-hosting training events in the Oldenburg region.
• Kriminalpräventionsrat LüneburgminorOthersCooperation with the crime prevention council of Lüneburg for joint initiatives in conflict prevention.
• Ev. Familien-Bildungsstätte LüneburgminorOthersLüneburg Protestant Family Education Center serves as a seminar venue for BRÜCKENSCHLAG events.
• Elbe-Werkstätten GmbHminorGTM or Marketing PartnerCooperation with Elbe-Werkstätten, an organization providing employment for people with disabilities, for joint projects in social inclusion through conflict resolution.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Center for Nonviolent Communication (CNVC): The international organization founded by Marshall Rosenberg that originates the Gewaltfreie Kommunikation methodology Brückenschlag teaches. Operates globally as the upstream source for NVC training and certification that Brückenschlag localizes in German.
• Search for Common Ground: International conflict resolution NGO with conflict mediation, dialogue, and training programming. Comparable mission-aligned peer, although operating globally and at much larger program scale than Brückenschlag.
• JAMS: World's largest private ADR (alternative dispute resolution) provider, with full mediation, training, and ADR services. Operates as a scaled, for-profit analogue to Brückenschlag's organizational conflict and mediation-training offerings.
• Berghof Foundation: Germany-headquartered foundation working in conflict transformation, peace education, and mediation research. Comparable intellectual-adjacent positioning to Brückenschlag but at foundation scale with research, policy, and international programs.
• BAFM (Bundesverband Mediation in Wirtschaft und Arbeitswelt): Germany's leading federal mediation association and the certification body for BM-certified mediators. Overlaps directly with Brückenschlag's Mediationsausbildung and Konfliktkultur in Organisationen lines, but operates at national/umbrella scale rather than as a single delivery organization.

Direct peers

• Streitkultur e.V. Berlin-based mediation nonprofit offering mediation services, conflict coaching, and training. Most directly comparable in structure (registered nonprofit, training + service hybrid) but headquartered in Berlin rather than Lower Saxony.
• Konsens e.V. State-level association of mediation offices in Niedersachsen. Brückenschlag is itself a member; Konsens represents nearly all comparable regional mediation offices offering BM-aligned training and mediation services in Lower Saxony, making it a structural direct peer at the network level.

Emerging players

• Committee for Children: US-based nonprofit developer of the widely adopted Second Step SEL curriculum for K-12 schools. Directly comparable in school-based social-emotional/conflict skills curriculum, but operating at national/international scale with standardized digital products rather than mediator-led services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/mediationsstelle-br%C3%BCckenschlag-e.v.

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mediationsstelle Brückenschlag e.V.