What Comune di Urbino does

Comune di Urbino is the Italian municipal government (Ente Comunale) administering the city of Urbino in the Province of Pesaro e Urbino, Marche region. The municipality provides statutory local public services including civil registration and documentation (Anagrafe, Stato Civile), urban planning and building permits (SUE), business licensing (SUAP), social welfare programs, educational services (nursery enrollment, school meals), municipal taxation (IMU, TARI, tourist tax, Canone Unico Patrimoniale), ZTL traffic zone management, civil protection, and cultural heritage preservation. It serves resident citizens, local businesses, visitors and tourists, and vulnerable populations within its geographic jurisdiction.

The municipality's digital services platform is built on DocWeb, a TYPO3 CMS-based solution developed and managed by the Provincia di Pesaro e Urbino. The platform integrates pagoPA for national payment processing, HalleyEgov for transparency portal and Albo Pretorio Online (official bulletin board), Piwik open-source analytics for privacy-focused web statistics, and dedicated single-window portals for business (SUAP) and construction (SUE) practices. Supporting infrastructure includes the Sistema Informativo Territoriale (SIT) geographic database, online appointment booking, and thematic portals for tourism (vienaurbino.it), transport (Adriabus), and parking (Urbino Servizi). The municipality is GDPR-compliant and adheres to AgID design guidelines for Italian public administration digital services.

Comune di Urbino's revenue derives from municipal tax collection (IMU, TARI, tourist tax, public lighting fees, single municipal fee), administrative fees for permits and authorizations, and European/national funding through the PNRR (National Recovery and Resilience Plan) for digital transformation projects. Distribution occurs through direct in-person service at multiple municipal office locations, online self-serve portals, and affiliated service platforms. Marketing and citizen engagement are conducted via the institutional website, Twitter, Facebook, and RSS feeds.

Name

Comune di Urbino

Legal name

Comune di Urbino

Website

https://comune.urbino.pu.it

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Comune di Urbino is the Italian municipal government administering the city of Urbino in the Marche region, providing public services including civil registration, urban planning, social welfare, education, business licensing, and cultural heritage preservation to residents, local businesses, and tourists.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (921), Executive and Legislative Offices, Combined (92114)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Finance, Treasury, Budget & Procurement (BPAIACAC), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Local Education Authorities & Municipal Education Offices (EDADABAD)

Keywords

• Municipal government services
• Public administration
• Civil registry services
• Urban planning permits
• Local taxation services

Headquarters

HQ city

Urbino

HQ country

Italy

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Tax Collection: Collection of municipal taxes and fees including IMU (municipal property tax), TARI (waste tax), tourist tax, public lighting fees, and single municipal fee.
2. Administrative Fees: Fees for administrative services, authorizations, permits, concessions, building permits, commercial licenses, and civil status certificates.
3. PNRR Funding: European and national funding through the National Recovery and Resilience Plan (PNRR) for digital transformation and public service improvement projects.

Distribution channels4 records

Marketing channels5 records

Core offering

Comune di Urbino delivers statutory municipal government services including civil registry and civil status documentation, local taxation (IMU, TARI, tourist tax, public lighting fees), urban planning and building permits (SUAP/SUE), social welfare and assistance programs, education enrollment, and local economic regulation. Services are accessed through in-person municipal offices, the institutional website, and dedicated digital portals integrated with the pagoPA national payment system.

Product overview

Comune di Urbino operates a comprehensive digital municipal services platform built on the DocWeb (Typo3 CMS) infrastructure, offering citizens a unified portal with multiple integrated service modules. The core offerings include the SUAP (Sportello Unico Attività Produttive) for business digital practices and the SUE (Sportello Unico Edilizia) for construction permits, representing the primary transactional services. The platform provides citizen-facing services across multiple domains including: registry and civil status services (Anagrafe, Stato Civile), financial services with pagoPA payment integration (IMU calculator, TARI, tourist tax, violations), social services (home care, family mediation, economic contributions), educational services (school enrollment, meals), and mobility services (ZTL permits, public transport). Supporting infrastructure includes the Territorial Information System (SIT), online appointment booking, and thematic portals for tourism and parking. The municipality also maintains transparency portals (Albo Pretorio Online, Amministrazione Trasparente) and participates in the PNRR digital transformation program.

Differentiator

Problem solved

Functional benefit

Products and services

• SUAP - Sportello Unico Attività Produttive Single window service enabling businesses to submit digital practices related to commercial and productive activities through a unified municipal desk. Targeted at local businesses, entrepreneurs, and commercial operators.
• SUE - Sportello Unico dell'Edilizia Single window for building practices enabling digital submission of construction permits and related documentation. Serves property owners, construction professionals, and developers requiring building authorization.
• Sistema Informativo Territoriale (SIT) Territorial Information System providing access to the municipal geographic database for urban planning and land management. Serves urban planners, surveyors, and citizens requiring geographic information.
• Online Payment Services (Pagamenti pagoPA) Digital payment platform integrated with pagoPA for municipal taxes, fines, fees, and various services. Serves citizens and businesses making payments to the municipal administration.
• IMU - Imposta Municipale Propria Municipal Property Tax calculation and payment service. Online tool for calculating and paying IMU on real estate within the municipality. Serves property owners and real estate holders.
• Anagrafe Services Registry services including residence registration, identity documents, vehicle ownership transfers, and population statistics. Serves residents requiring civil documentation and registration changes.
• Stato Civile Civil status services handling citizenship, birth, death, marriage, civil union registrations and documentation. Serves residents requiring vital records and civil status certificates.
• Social Services Welfare and social assistance services including home care, family mediation, residential facilities, maternity allowance, and economic contributions for vulnerable populations. Serves elderly, disabled, and economically disadvantaged residents.
• Education Services School enrollment services for nursery schools (asilo nido), school meals (mensa scolastica), educational services, and school-age childcare. Serves families with children requiring educational services.
• ZTL Access Management Restricted Traffic Zone (Zona a Traffico Limitato) permit management for vehicle access authorization and renewal in the historic center. Serves residents, businesses, and visitors requiring ZTL access.
• Albo Pretorio Online Online official bulletin board for public administrative notices, procurement announcements, and legal publications as required by Italian transparency law.
• Amministrazione Trasparente Transparent administration portal providing public access to administrative documents, contracts, budgets, and institutional data as required by Italian transparency law (D.Lgs. 33/2013).
• Prenotazione Online Appuntamenti Online appointment booking service for municipal offices through the Relazioni con il Pubblico (public relations) office. Serves citizens scheduling visits to municipal offices.
• PNRR Implementation Portal Portal for implementation of the National Recovery and Resilience Plan (Piano Nazionale di Ripresa e Resilienza) measures, including website improvement and digital transformation projects funded through EU NextGenerationEU.
• Traffic Violation Payments (Contravvenzioni) Online payment service for traffic code violations (sanzioni al Codice della Strada). Serves citizens and visitors with traffic fines.
• Canone Unico Patrimoniale Payment service for the Canone Unico Patrimoniale (single patrimonial fee replacing former TOSAP, ICP, and DPA). Serves businesses occupying public space or displaying advertising.
• Imposta di Soggiorno (Tourist Tax) Online service for payment of the tourist tax (Imposta di Soggiorno) by non-resident citizens staying in accommodation facilities. Serves tourists and accommodation providers.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Regione MarchecoreStrategic or Co-development PartnerRegional government authority overseeing the Marche region. The Comune di Urbino operates within the regional administrative framework and participates in regional programs and funding initiatives.
• Provincia di Pesaro e UrbinocoreTechnology or IntegrationProvincial authority that developed and maintains the DocWeb platform used by Comune di Urbino for its website and digital services. The Province also manages Piwik analytics infrastructure for member municipalities.
• AdriabusminorChannel Partner/ Reseller/ DistributorLocal public transport operator providing Local Public Transport services in Urbino. The municipality promotes their services through the 'Mobilità in Comune' themed site.
• Urbino ServiziminorChannel Partner/ Reseller/ DistributorLocal service company providing parking and additional city services. Referenced for parking information and services.
• GAL Montefeltro SviluppominorStrategic or Co-development PartnerLocal Action Group for rural development. Measure 19.2.16.7 of PSL GAL Montefeltro Sviluppo 2014-2020 program referenced for local development projects.
• Unione Montana Alta Valle del MetaurominorStrategic or Co-development PartnerMountain Union grouping multiple municipalities for shared projects. Comune di Urbino participates in POR FESR 2014-2020 regional funding projects through this union.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Comune di Pesaro: Provincial capital and co-member of Provincia di Pesaro e Urbino. Operates the same DocWeb platform, shares AgID-compliant digital infrastructure, and provides directly comparable municipal services (SUAP, SUE, pagoPA, registry, social services) — making it the closest administrative peer within the same governance ecosystem.
• Comune di Gubbio: Small historic Italian town in Umbria with comparable population scale, medieval heritage preservation obligations, and small-municipality administrative profile. Comparable in scale constraints and heritage-driven tourism economics.
• Comune di Fabriano: Mid-sized Marche municipality offering comparable municipal service portfolio (tax collection, urban planning, social services, education administration) under the same Italian public administration framework.
• Comune di Perugia: Larger Umbrian historic university town with UNESCO-listed historic center. Comparable in university-town governance, cultural heritage stewardship, and integrated digital municipal services (SUAP, SUE, pagoPA-style payments).
• Comune di Macerata: Marche region capital, university town of comparable size. Operates under the same regional governance framework as Urbino, providing directly comparable municipal services including tax administration, civil status, urban planning, and digital service delivery.
• Comune di Fano: Neighboring municipality in the same province with similar mid-sized scope, providing identical municipal service categories (tax collection, civil registry, urban planning, social services) under the same Italian public administration framework.
• Comune di Siena: UNESCO World Heritage historic center, university town of comparable scale. Faces similar heritage preservation obligations, tourism-driven tax base, and small-municipality administrative profile — providing strong functional comparability on heritage and tourism dimensions.
• Comune di Ascoli Piceno: Historic Marche region municipality of similar character with comparable administrative scope, cultural heritage (Travertine architecture), and operation under the same regional public administration framework.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/comuneurbino
• Facebookfacebook.com/citta.diurbino
• LinkedInlinkedin.com/company/comune-di-urbino

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comune di Urbino