What Us Mail Carrier does

The United States Postal Service is an independent establishment within the executive branch of the U.S. federal government that provides universal mail and package delivery to every address in the United States, including all 50 states, the District of Columbia, Puerto Rico, Guam, and the Virgin Islands. Founded in 1775 and reorganized under the Postal Reorganization Act of 1971, USPS operates under congressional mandate as the nation's universal postal service provider and is governed by a Board of Governors appointed by the President. Its customer base spans residential households, business mailers of all sizes, and federal, state, and local government agencies, with services spanning mail and package delivery, Informed Delivery digital previews, passport application processing, election mail handling, and philatelic products.

USPS's product portfolio centers on its core delivery platform, complemented by Informed Delivery—a service enabling customers to preview letter-sized mail and track packages via mobile and web—and the U.S. Stamp Program, which issues approximately 35 commemorative and standard stamps annually through the Citizens' Stamp Advisory Committee. The organization maintains a substantial technology infrastructure including transportation optimization systems (TOPS with Air Optimizer, Surface Optimizer, and Network Modeling Database), transportation contract support systems (TCSS), financial and HR systems (OMAS, POSTALEASE, SAFR), and operational support systems (MTESS, FAMS, GATS 2.0, WebMCRS, RIBBS). Customer engagement is delivered through approximately 40,000+ physical Post Office locations, the USPS.com consumer website, the Business Customer Gateway, and the Postal Customer Council (PCC) program for business-mailer outreach.

Revenue is generated primarily through transaction-based postage and shipping fees including First-Class Mail, Priority Mail, Priority Mail Express, and package delivery services, supplemented by recurring business services revenue (licensing, mailer tools, business subscriptions), government service fees (passports, election mail, political mail), and philatelic product sales. Pricing is subject to regulatory oversight and periodic adjustment. Distribution combines direct retail presence through Post Offices with digital self-service channels and third-party partnerships including Passport Acceptance Facilities. USPS is currently executing a 10-year strategic transformation plan ("Delivering for America") aimed at achieving financial sustainability and service excellence amid ongoing shifts from mail to packages.

Name

Us Mail Carrier

Legal name

United States Postal Service

Website

https://about.usps.com

Company type

Private

Founded year

1775

Operating status

Operating

Headcount range

11–50 employees

Short description

The United States Postal Service is an independent federal agency providing universal mail and package delivery to all U.S. addresses. It serves residential customers, businesses, and government entities through 40,000+ Post Offices, USPS.com, and digital services like Informed Delivery.

Ownership category

akta.pro rank

Product category

Postal and Mail Delivery Services

NAICS

Postal Service (49111), Postal Service (4911)

SIC

Trucking & Courier Services (No Air) (4210), Services-Direct Mail Advertising Services (7331)

akta.pro primary industry

Universal Service Letter Mail (Domestic) (TLAAAAAA)

akta.pro secondary industries

International Letter Post (Inbound/Outbound) (TLAAAAAK), Certified / Proof-of-Delivery Mail (TLAAAAAD), Postal Cross-Border Small Parcel (UPU/Postal Channels) (TLAAANAA), Direct Mail / Marketing Mail & Bulk Mail Services (TLAAAAAJ), Postal Financial Services (Money Orders, Bill Payment, Remittances) (TLAAAAAO)

Keywords

• Mail delivery services
• Package shipping services
• Postal stamp products
• Government mail services
• Parcel tracking services

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Mailing and Shipping Services: Revenue from postage stamps, First-Class Mail, Priority Mail, Priority Mail Express, and package delivery services for residential and business customers.
2. Business Services: Services for business mailers including licensing, rights and permissions, mailer resources, and business mailer tools.
3. Government Services: Passport application services, election mail processing, and political mail services provided to government entities.
4. Stamp and Philatelic Products: Revenue from stamp sales including commemorative stamps, philatelic products, and stamp collecting materials.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The United States Postal Service provides universal mail and package delivery to every address in the United States and its territories, offering First-Class Mail, Priority Mail, Priority Mail Express, USPS Marketing Mail, and parcel services. It also sells commemorative and standard postage stamps, processes passport applications, handles election and political mail for government entities, and operates the Informed Delivery digital notification platform. Business mailers access dedicated commercial services through the Business Customer Gateway and the Postal Customer Council program.

Product overview

The United States Postal Service operates a comprehensive mail and package delivery platform offering consumer-facing services alongside extensive internal operational systems. Core consumer products include Informed Delivery® for mail previews and package tracking, the U.S. Stamp Program issuing approximately 35 commemorative and standard stamps annually, Government Services including passport processing and election mail, and the primary USPS.com customer website. The organization supports business mailers through the Postal Customer Council (PCC) program providing training and networking, and operates a dedicated USPS Careers portal for job applications. Internally, USPS maintains numerous specialized systems including transportation management systems (TCSS, TOPS), financial systems (OMAS, SAFR), human resource systems (TACS, POSTALEASE), and operational support systems (FAMS, DTMS, GATS 2.0, MTESS, WebMCRS, RIBBS). The portfolio represents a single unified postal service with multiple delivery channels and an extensive technology infrastructure supporting both public-facing and internal operations.

Differentiator

Problem solved

Functional benefit

Brands

• Informed Delivery: A service that allows customers to see previews of letter-sized mail and track packages on the go through a mobile app and online dashboard.
• Citizens' Stamp Advisory Committee (CSAC)
• Stamp Out Hunger

Products and services

• Informed Delivery® Digital service allowing residential customers to see previews of incoming letter-sized mail and track packages via mobile app or web dashboard before physical delivery occurs.
• U.S. Stamp Program Commemorative and standard postage stamps issued by the Citizens' Stamp Advisory Committee (CSAC), with approximately 35 stamps released annually for use as postage and as collectible philatelic products.
• Government Services Services for federal, state, and local government entities including passport application acceptance on behalf of the State Department, Election Mail processing for voting materials, and Political Mail distribution programs.
• Postal Customer Council (PCC) Program offering training, education, certification, and networking opportunities for business mailers to achieve cost-effective mailing and business growth through local council meetings, mailer clinics, and seminars.
• Mail and Package Delivery Services (First-Class Mail, Priority Mail, Priority Mail Express) Core universal mail and package delivery services including First-Class Mail, Priority Mail, and Priority Mail Express, available to residential and business customers with delivery to every U.S. address.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• National Association of Letter Carriers (NALC) (AFL-CIO)coreStrategic or Co-development PartnerThe NALC leads the annual Stamp Out Hunger National Food Drive, the largest one-day food drive in the nation. Letter carriers collect non-perishable food donations from mailboxes and deliver them to local food banks. The drive has delivered more than 1.82 billion pounds of food over 30 years with participation from nearly 1,500 NALC branches.
• National Rural Letter Carriers' AssociationcoreStrategic or Co-development PartnerRural letter carriers participate alongside city carriers in the Stamp Out Hunger food drive, collecting food donations and delivering to community food banks.
• AFL-CIOminorStrategic or Co-development PartnerLabor federation supporting the Stamp Out Hunger food drive initiative.
• United WayminorStrategic or Co-development PartnerNonprofit partner supporting the Stamp Out Hunger food drive campaign.
• CVS HealthminorGTM or Marketing PartnerCorporate sponsor supporting the Stamp Out Hunger food drive.
• Kellogg'sminorGTM or Marketing PartnerCorporate sponsor supporting the Stamp Out Hunger food drive.
• United Food and Commercial Workers International UnionminorStrategic or Co-development PartnerLabor union partner supporting the Stamp Out Hunger food drive.
• VericastminorGTM or Marketing PartnerMarketing services partner supporting the Stamp Out Hunger food drive.
• Valpak Direct Marketing SystemsminorGTM or Marketing PartnerDirect marketing partner supporting the Stamp Out Hunger food drive.
• Postal Customer Councils (PCC)coreChannel Partner/ Reseller/ DistributorLocal PCCs serve as an open channel for USPS-to-business communication, providing information and best practices for cost-effective mailing, education and training, and solving local challenges through regular meetings, educational programs, mailer clinics, and seminars.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Australia Post: Australian national postal operator with universal service obligation and a parcel arm competing against private carriers. Highly comparable to USPS in scale relative to population, e-commerce parcel exposure, and government-owned governance structure.
• La Poste (France): France's national postal operator providing universal letter and parcel delivery under a similar public service obligation. Compares to USPS in product mix, regulated pricing, government services (banking via La Banque Postale), and rural universal service mandate.
• Royal Mail: United Kingdom's designated universal service postal operator providing letters and parcels nationwide. Compares directly to USPS as another national postal operator with a universal service obligation, similar product portfolio (letters, parcels, tracked services), and structural pressure from declining mail volumes.
• PostNL: Dutch designated universal postal operator providing mail and parcel services across the Netherlands. Compares to USPS as a European national postal peer with similar declining mail volume dynamics and e-commerce parcel growth strategy.
• Canada Post: Canada's national postal operator providing universal service to every Canadian address. Highly comparable to USPS as a North American national postal operator facing similar cross-border mail dependencies, labor union dynamics, and parcel competition from private carriers.
• Japan Post: Japanese national postal operator offering letters, parcels, and banking/insurance services under a state-owned model. Comparable to USPS in universal service mandate, government services portfolio (savings, insurance), and letter/parcel product mix.
• Poste Italiane: Italian national postal operator providing universal postal service, parcel delivery, and financial services (Bancoposta). Comparable to USPS in regulated national postal service mandate, government-owned heritage (now partially listed), and postal banking/financial services vertical.

Broad incumbents

• United Parcel Service (UPS): Global parcel and logistics integrator competing head-to-head with USPS Priority Mail and package products. Comparable as a broad parcel/logistics incumbent operating the same US last-mile competitive market, though UPS is a publicly traded private carrier rather than a national postal operator.
• Deutsche Post DHL Group: German national postal operator that has expanded into a global logistics conglomerate through DHL. Comparable to USPS as a former national postal monopoly, though DHL's express forwarding and supply chain segments make it a broader incumbent rather than a pure postal peer.
• FedEx: Global courier and parcel integrator competing with USPS in priority and ground shipping segments. Comparable as a broad US parcel/logistics incumbent, particularly relevant to USPS's parcel growth ambitions as USPS handles last-mile delivery for some FedEx ground packages.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/usps
• YouTubeyoutube.com/usps
• Facebookfacebook.com/usps
• LinkedInlinkedin.com/company/us-mail-carrier
• Instagraminstagram.com/uspostalservice/?hl=en
• Pinterestpinterest.com/uspsstamps

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Us Mail Carrier