Bilgi İşlem Genel Müdürlüğü

What Bilgi İşlem Genel Müdürlüğü does

Bilgi İşlem Genel Müdürlüğü (BIGM) is the IT General Directorate of the Republic of Turkey Ministry of Justice, formally established on 10 January 2019 by Article 46/B of Presidential Decree No. 1, though its core platform UYAP (Ulusal Yargı Ağı Projesi) has operated continuously since 2000. Headquartered in Ankara with 57 direct employees organized across 44+ specialized sub-units, BIGM designs, develops, and operates the national judicial IT infrastructure mandated for use across all Turkish courts, prosecutor offices, and judicial processes.

The directorate's flagship product, UYAP, is a comprehensive e-justice platform built on Java, Spring Boot, React, PostgreSQL, Oracle, MongoDB, and Redis, comprising eight role-specific portals (Vatandaş, Avukat, Kurum, Bilirkişi, Arabulucu, Uzlaştırmacı, e-Satış, and SMS Bilgi Sistemi) plus supporting modules including SEGBİS for remote hearings, EKİP for police-judicial data exchange, Adalet E-İmza for electronic signatures, and YEDES for AI-driven document routing. The platform integrates with 56 institutions across 181 integration points, serves 900,000+ daily active users and 250,000 monthly mobile users, and supports 20 million registered citizens accessing services via the e-Devlet gateway. Since 2020, a dedicated Big Data and AI Applications Division has produced nine in-house AI projects spanning NLP, predictive analytics, recommendation, and image analysis for judicial use cases.

BIGM operates as a non-commercial government directorate with no user fees; all services are provided free at point of use and operational costs are covered by Ministry of Justice budget appropriation. Go-to-market is effectively mandated adoption: every Turkish court, prosecutor office, lawyer, and citizen needing judicial services must interact with UYAP. The directorate maintains ISO/IEC 27001:2022 certification, complies with Turkey's KVKK data protection law, and holds multiple Türkiye Bilişim Ödülleri and a 2026 WSIS Prizes nomination, signaling recognition as a domestic e-government reference platform.

Name

Bilgi İşlem Genel Müdürlüğü

Legal name

T.C. Adalet Bakanlığı Bilgi İşlem Genel Müdürlüğü

Website

https://bigm.adalet.gov.tr

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Short description

Bilgi İşlem Genel Müdürlüğü is the IT General Directorate of Turkey's Ministry of Justice, operating UYAP — the national e-justice platform serving 20 million citizens, all Turkish courts, lawyers, and 56 government institutions through 8 integrated portals with embedded AI capabilities.

Ownership category

akta.pro rank

Product category

Government Justice IT Systems

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Public Sector & Government ERP (HDAEAEAG)

akta.pro secondary industries

Content Governance, Compliance, Retention & eDiscovery (HDAEAGAJ), ERP Implementation & Systems Integration Services (BPAEAGAA), Fraud Prevention & Identity Verification (IDV/KYC) (BPAMAEAI)

Keywords

• E-justice platform
• Judicial case management
• Government IT systems
• Electronic signature services
• AI document processing

Headquarters

HQ city

Ankara

HQ country

Türkiye

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Others

Revenue model

1. Public Government Service: Bilgi İşlem Genel Müdürlüğü operates as a government IT department under Turkey's Ministry of Justice. Services are funded through government budget allocation rather than direct user fees. The system provides free access to citizens through e-Devlet integration, with operational costs covered by public funds.

Distribution channels4 records

Marketing channels5 records

Core offering

Bilgi İşlem Genel Müdürlüğü develops, operates and maintains UYAP (National Judicial Network System), a comprehensive e-justice software platform that serves Turkey's courts, prosecutors, lawyers, citizens, expert witnesses, mediators and corporate entities. The platform provides digital case management, electronic document filing, electronic signature, AI-assisted document routing and classification, video hearings, and SMS notifications across 8 dedicated portals. Services are provided free of charge to end users and funded through Turkish government budget allocation.

Product overview

Bilgi İşlem Genel Müdürlüğü operates UYAP (Ulusal Yargı Ağı Projesi), Turkey's comprehensive e-justice platform that serves as the backbone of the national judicial system. The platform consists of a core system (UYAP) with 8 integrated portals: Vatandaş Portal (citizen access), Avukat Portal (attorney services), Kurum Portal (institutional tracking), Bilirkişi Portal (expert services), Arabulucu Portal (mediation), Uzlaştırmacı Portal (conciliation), e-Satış Portal (electronic auctions), and the SMS Bilgi Sistemi (notification service). Supporting modules include SEGBİS for audio/video hearings, YEDES for AI-powered document routing, EKİP for police-judicial integration, and the Adalet E-İmza application for electronic signatures. The ecosystem has 181 integrations with 56 institutions, serves over 900,000 daily users, and supports approximately 20 million registered citizens. The organization is actively developing multiple AI capabilities including document classification, decision prediction, and natural language processing for judicial applications.

Differentiator

Problem solved

Functional benefit

Brands

• UYAP: Ulusal Yargı Ağı Projesi (National Judicial Network System) — an e-justice platform providing digital case management, document filing, and court services through 8 portals serving citizens, lawyers, courts, expert witnesses, mediators, and government institutions. Launched in 2000, with 56 institutional integrations and 181 integration points.
• YEDES
• ENGELSİS
• EKİP
• SEGBİS

Products and services

• UYAP (Ulusal Yargı Ağı Projesi) Turkey's comprehensive national e-justice platform providing digital case management, document processing, and electronic services for courts, lawyers, citizens and government institutions, comprising 8 portals serving 900,000+ daily users with 181 integrations across 56 institutions.
• UYAP Vatandaş Portal Citizen portal enabling individuals to access case information, file lawsuits, submit documents, and receive SMS notifications using e-Government password; used by approximately 20 million citizens.
• UYAP Avukat Portal Lawyer portal providing attorneys electronic access to case files, document filing, and case tracking with electronic or mobile signature authentication.
• UYAP Kurum Portal Institution portal allowing companies and organizations to electronically track litigation and enforcement files where they are parties.
• UYAP Bilirkişi Portal Expert portal where experts can examine files, prepare reports, and receive fee calculations without visiting courthouses.
• UYAP Arabulucu Portal Mediator portal for reconciliation proceedings and mediation-related judicial processes.
• UYAP Uzlaştırmacı Portal Conciliator portal for criminal conciliation proceedings.
• e-Satış Portal Electronic sales portal for auction of seized assets and properties, with SMS login option added in 2025.
• YEDES (Yapay Zekâ Destekli Evrak Dağıtım Sistemi) AI-supported intelligent document distribution system that analyzes incoming electronic documents and automatically routes them to appropriate departments; awarded Milli Teknoloji Hamlesi success award by Turkey Informatics Association.
• SEGBİS (Sesli ve Görüntülü Bilişim Sistemleri) Audio and Video Informatics Systems enabling remote hearings and testimony in judicial proceedings.
• Adalet E-İmza Uygulaması Justice electronic signature application deployed on UYAP Lawyer Portal for faster, more secure and uninterrupted e-signature verification during portal login, fully compatible with all web browsers.
• UYAP Doküman Editörü Web-based document editing application for creating and signing legal documents with electronic signature integration.
• Güvenli Uzaktan Yardım Uygulaması Secure remote assistance application developed internally enabling technical support teams to provide real-time remote support to field offices without physical intervention, integrated with PAM (Privileged Access Management) system.
• SMS Bilgi Sistemi SMS notification system allowing lawyers and citizens to receive case file updates via text message on registered GSM numbers.
• UYAP Mevzuat Programı Legislation program providing access to legal regulations, high court precedents, and legal information.
• EKİP (Emniyet Kolluk İşlemleri Bilgi Sistemleri) Police Operations Information System enabling judicial units to electronically request documents and information from Police General Directorate and police units to electronically transfer information back to judicial units.
• Adli Sicil Bilgi Sistemi Criminal Record Information System allowing citizens to perform all operations including criminal record deletion and correction via e-Government without cost; includes AI-supported smart analysis module and supports 43 foreign languages for criminal record certificates.

Quantifiable outcome

• Daily 900,000+ active users served across 8 portals
• +4 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability11 records

Feature17 records

Partnerships

Nine partnerships are on record, tiered international, academic partnership, strategic, integration, core and regulatory.

• CyberSEE - Güneydoğu Avrupa ve Türkiye'de Siber Suçlar ve Elektronik Delillere Karşı Geliştirilmiş EyleminternationalStrategic or Co-development Partner · 1 March 2026EU and Council of Europe joint initiative on cybercrime and electronic evidence. Project includes Albania, Bosnia and Herzegovina, Montenegro, North Macedonia, Serbia, and Kosovo. Bosnia and Herzegovina's Deputy President Law Advisor Arben Murtezić visited the General Directorate to learn about UYAP.
• TÜBİTAK ve Boğaziçi Üniversitesiacademic partnershipStrategic or Co-development Partner · 1 November 2025Trilateral collaboration with TUBITAK (Turkey's Scientific and Technological Research Institution) and Bogazici University for the 'Digitalization's Impact on Civil Procedure' international conference, held November 21-23, 2025 in Antalya.
• TBMM Yapay Zeka Meclis Araştırma KomisyonustrategicStrategic or Co-development Partner · 1 January 2020General Directorate presents its AI applications and research to the Turkish Grand National Assembly's AI Research Commission, contributing to national AI policy development for the justice sector.
• Yükseköğretim Kurulu (YÖK) - Higher Education CouncilintegrationTechnology or Integration · 1 January 2020Integration with YÖK for verifying expert witness diploma and educational credentials, ensuring authenticity of expert qualifications in the judicial system.
• Milli Eğitim Bakanlığı (MEB)integrationTechnology or Integration · 1 January 2020Integration with Ministry of National Education for verifying expert witness certificates and training records, particularly for inmate education tracking in correctional facilities.
• VakıfbankcoreTechnology or Integration · 1 January 2020Integration with Vakıfbank for condemnation bank transactions, enabling courts to manage expropriation funds through UYAP's single-screen interface.
• BTK - Bilgi Teknolojileri ve İletişim KurumuregulatoryTechnology or Integration · 1 January 2020Partnership with BTK for electronic certificate services, enabling lawyers and citizens to obtain electronic signatures through certified e-signature service providers listed by BTK.
• GSM Operators (Turkcell, Türk Telekom, Vodafone)coreTechnology or Integration · 1 January 2020Partnership with mobile operators to enable mobile signature (mobil imza) authentication for accessing UYAP services, providing an alternative to physical e-signature tokens.
• e-Devlet (Türkiye Cumhuriyeti Dijital Dönüşüm Ofisi)coreTechnology or Integration · 1 January 2000UYAP is integrated with Turkey's national e-Government gateway (e-Devlet), enabling all Turkish citizens with e-Devlet credentials to access judicial services. This integration is critical for citizen authentication and seamless service delivery across government platforms.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Journal Technologies: Provides eCourt, eProbation, and eProsecutor case management solutions primarily to U.S. state courts. Comparable in delivering enterprise case management and judicial workflow software to court systems.
• Decision Group: Delivers eCourt and prosecution case management software deployed in U.S. jurisdictions. Comparable as a direct competitor providing enterprise judicial case management, document routing, and e-filing platforms.
• Granicus: Provides government digital services including citizen portals, e-signature, and records management. Comparable as a vendor enabling government-to-citizen and government-to-government digital workflows similar to UYAP's portal ecosystem.
• Tyler Technologies: Provides Odyssey court case management and NIC e-government services to U.S. state and local courts. Closely comparable as a vendor/operator of end-to-end court case management, e-filing, and electronic service of process across the justice sector.
• Equivant (formerly Courtview / Odyssey): Supplies court case management and e-filing software (originally Courtview, later Odyssey/Courtware) used by courts and prosecution offices. Directly comparable in offering integrated judicial workflows, document management, and electronic filing.

Broad incumbents

• Atos: Major European IT services and systems integrator serving public sector and justice ministries. Comparable in delivering end-to-end IT services and systems integration for government institutions across Europe.
• Capgemini: Global IT services and consulting firm with a public-sector practice delivering justice-sector system integration and digital transformation programs. Comparable in capability set though not vertically specialized in court case management.
• Thales: Global provider of digital identity, e-signature, and government authentication solutions. Comparable in offering the identity/authentication layer (analogous to Adalet E-İmza) and large-scale government security platforms.

Regional players

• Indra: Spanish-headquartered IT company providing e-justice and government digital platforms across Spain, Latin America, and parts of Europe. Comparable as a regional operator of government justice-sector IT systems.

Others

• CGI Group: Global IT consulting and systems integration firm with public-sector practices including justice and government services. Comparable as a government IT services partner rather than a specialized judicial software vendor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/abbilgiislem
• Facebookfacebook.com/abbilgiislem
• Instagraminstagram.com/abbilgiislem
• LinkedInlinkedin.com/company/abbilgiislem

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bilgi İşlem Genel Müdürlüğü