City of Muskego

What City of Muskego does

City of Muskego is a Wisconsin municipal government entity headquartered at W182 S8200 Racine Avenue in Muskego, WI, serving residents, local businesses, and visitors within its jurisdictional boundaries. The City operates across a comprehensive set of public service departments including Police, Fire, Public Works, Parks & Recreation, Community Development, Engineering, Finance & Administration, Library, Municipal Court, and the Mayor's Office, with a workforce of approximately 77 employees. Its core operational technology stack comprises a Revize-powered government website portal, Laserfiche for document management and public records archiving, ArcGIS for property information and interactive mapping, ActivityReg for recreation program and park shelter reservations, and GovernmentJobs.com for employment management. Online self-service capabilities span payment processing (utilities, taxes, citations, permits, licenses), permit applications, recreation registration, property/GIS lookups, and public records requests.

The City is funded through a diversified public revenue model including property taxes (collected via the Waukesha County treasurer), utility fees, permit and licensing fees, recreation program fees, and municipal court citations. Its go-to-market model is non-commercial: services are delivered through a combination of City Hall walk-in service, department-specific offices, and an integrated digital self-service portal accessible to all residents and businesses. The City also operates inter-governmental partnerships with the Muskego Norway School District, Muskego Chamber of Commerce, Waukesha County, and FEMA for coordinated regional services, economic development, and emergency management. Ongoing strategic initiatives include a 2035 Comprehensive Plan, infrastructure renewal programs, economic development incentives for local businesses, and continued digital modernization of citizen-facing services.

Name

City of Muskego

Legal name

City of Muskego

Website

https://cityofmuskego.org

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

City of Muskego is a Wisconsin municipal government serving residents, businesses, and visitors with public safety, utilities, permitting, recreation, and community development services through City Hall offices and an integrated digital portal.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Waste Collection (56211), Sewage Treatment Facilities (221320), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Air and Water Resource and Solid Waste Management Programs (924110)

SIC

Water Supply (4941), Refuse Systems (4953), Sanitary Services (4950)

akta.pro industry

PRIMARYBPAIACAA

Mayor/City Manager & General Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAE

Planning, Zoning, Permitting & Code Enforcement

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAF

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPALAMAA

Municipal Wastewater Collection (Sewer Networks)

Business & Public Services/Waste Management & Remediation Services/Wastewater & Septage Management Services

Keywords

• Municipal government services
• Public safety
• Parks and recreation
• Property assessment
• Utility services

Headquarters

HQ city

Muskego

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Distribution channels3 records

Marketing channels8 records

Core offering

City of Muskego is a municipal government that provides statutory public services to residents and businesses within its city limits, including public safety (police and fire), public works (streets, utilities, storm water, refuse/recycling), parks and recreation programming, building inspection and zoning, municipal court, elections administration, and property assessment. Service delivery is supported by an integrated online portal with GIS mapping, recreation registration, online payments, document management, and employment functions.

Product overview

City of Muskego operates a unified municipal government website portal that provides integrated access to city services, departments, and public resources. The core platform integrates multiple service modules including property information/GIS mapping, recreation program registration, online payment processing, employment services, and document management. Residents can access services across departments including Finance, Fire, Police, Public Works, Parks & Recreation, Library, Municipal Court, and Community Development through a single web portal.

Differentiator

Problem solved

Functional benefit

Products and services

• City of Muskego Municipal Website Portal Unified online portal where residents and businesses can access city departments (Finance, Fire, Police, Public Works, Parks & Recreation, Library, Municipal Court, Community Development), make online payments, request services, view agendas and minutes, and access public records. Powered by the Revize government website platform.
• Property Information & GIS Mapping Interactive GIS-based mapping service built on ArcGIS that allows users to look up parcel-level property information, sales history, assessments, value listings, plat/CSM details, and zoning. Used by the City Assessor and available to residents and businesses for property research.
• Recreation Program Registration and Reservations ActivityReg-powered online platform enabling residents to register for Parks & Recreation programs, reserve park shelters, and book kayak/paddleboard rentals. Accessible to individuals and families living in or visiting Muskego.
• Online Municipal Payment Services Digital payment portal where residents and businesses can pay municipal citations, utility bills, property taxes, dog licenses, planning commission fees, building/zoning/sign permits, and library room rentals through the City of Muskego website.
• Employment and Career Portal GovernmentJobs-powered career portal where job seekers can view open positions and apply for employment with the City of Muskego, including Police, Fire, Public Works, and other departments.
• Laserfiche Document Management and Public Records Archive Laserfiche-powered public records archive where residents can search agendas and minutes, archived meeting records, ordinances, resolutions, and other city documents.
• Police Citizen Service Portal Online portal managed by the Muskego Police Department that allows residents to submit service requests, access police forms and applications, and find maps and program information.
• Economic Development and Business Incentives Program Economic development services for prospective and existing Muskego businesses, including business incentives, start-up and inventor assistance, demographic quickfacts, marketing and economic development plans, and the MuskeGO Forward newsletter. Operated by the Community Development department in partnership with the Muskego Chamber of Commerce.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• Muskego Norway School DistrictcoreStrategic or Co-development PartnerLocal educational institution partnership providing community education resources and coordination between city services and school district programs
• Muskego Chamber of CommercecoreGTM or Marketing PartnerEconomic development partnership supporting local business community through the chamber's business network and resources at muskego.org
• Waukesha CountycoreStrategic or Co-development PartnerCounty-level partnership for FEMA coordination, property tax collection through Waukesha County treasurer, and regional services
• FEMA (Federal Emergency Management Agency)coreStrategic or Co-development PartnerEmergency management partnership for disaster preparedness and response coordination with Waukesha County

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• City of Mequon, WI: North-shore Milwaukee metro municipality with comparable suburban profile, lake-related amenities, and full municipal services. Comparable emphasis on conservation and quality-of-life programming.
• City of Menomonee Falls, WI: Larger Waukesha County suburb running a comparable municipal structure with police, fire, public works, water/sewer utilities, parks, library, and active economic development. Direct comparison for service delivery and infrastructure investment approach.
• City of Waukesha, WI: Waukesha County seat operating a broader municipal service portfolio including municipal water utility and extensive parks system. Comparable governance structure under Wisconsin municipal law with similar statutory authorities.
• City of New Berlin, WI: Adjacent Waukesha County municipality of comparable population and suburban profile, offering the same full slate of municipal services (police, fire, public works, parks, utilities). Highly comparable in service mix, revenue model, and demographic base.
• City of Oak Creek, WI: Milwaukee metro suburb providing a full municipal service portfolio including water/sewer utilities, police, fire, parks and recreation. Comparable scale of operations and suburban demographic profile.
• City of Germantown, WI: Washington County suburb with similar suburban character, full municipal services, and active economic development and parks programming. Comparable governance and revenue structure.
• City of Brookfield, WI: Slightly larger Waukesha County suburb operating a comparable municipal service portfolio including police, fire, public works, water/sewer utility, parks and recreation, and community development. Directly comparable operating model and tax-base dynamics.
• City of Franklin, WI: Milwaukee metro suburb in neighboring Milwaukee County with similar suburban character, full municipal services, and active economic development programs. Comparable scale and service breadth to the City of Muskego.
• City of Greenfield, WI: Milwaukee County suburb with similar suburban service mix including police, fire, DPW, water utility, parks and recreation, and library. Comparable resident-to-staff ratio and revenue model.

Others

• City of Muskego, WI (industry-tech vendor: Granicus/CivicPlus): Government technology vendor providing municipal website platforms, citizen engagement, and digital service delivery tools analogous to the Revize platform that City of Muskego uses. Relevant as an enabling/ecosystem peer rather than direct municipality.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/muskegopolice
• YouTubeyoutube.com/@MuskegoWI
• Facebookfacebook.com/MuskegoWisconsin
• LinkedInlinkedin.com/company/cityofmuskego

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Muskego