What RiverSpring Health does

RiverSpring Health operates as ElderServe at Home, a New York State Managed Long Term Care Program headquartered at 80 West 225th Street in the Bronx. The organization is a private, government-funded healthcare entity that serves elderly and disabled New York State residents who require long-term care services but wish to remain living independently in their own homes rather than in institutional settings. Its single core offering coordinates with each member's physician to develop and continuously adjust an individualized plan of care, with 24/7 availability for modifications as medical and social needs evolve.

The program operates within the New York State Medicaid/Medicare managed long-term care framework, and pricing or capitation terms are not publicly disclosed. Member access is handled through Member Services (available five days a week, 8:00 a.m. to 5:30 p.m. ET, at 1-800-370-3600 with TTY/TDD at 711), supplemented by healthcare provider and physician referrals as the primary top-of-funnel channel. The organization publishes a 2026 Member Advisory Committee meeting cadence and maintains compliance and privacy documentation accessible through its website.

No parent company, subsidiaries, ownership structure, leadership team, funding rounds, partnerships, patents, or technology platform are disclosed in the available source material. The brand cross-links to the broader ElderServe Health entity (elderservehealth.org), suggesting an affiliated organizational structure. Headcount is listed at 16, which appears to reflect administrative or office-based personnel rather than the full care delivery workforce, given the operational scope of an active NY State MLTC program.

Name

RiverSpring Health

Legal name

ElderServe at Home

Website

https://riverspringathome.org

Company type

Private

Operating status

Operating

Short description

RiverSpring Health operates ElderServe at Home, a New York State Managed Long Term Care Program serving elderly and disabled New York residents. It coordinates physician-led, 24/7 adjustable home-based care plans funded through NY Medicaid/Medicare arrangements, headquartered in the Bronx.

Ownership category

akta.pro rank

Product category

Managed Long-Term Care

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Hospital & Medical Service Plans (6324)

akta.pro primary industry

Chronic Care & Complex Care Management (HSABAIAD)

akta.pro secondary industries

Home Health Clinical Care Coordination & Case Management (HSABACAO), Light Housekeeping & Home Upkeep (Non-Medical) (HSABAAAD)

Keywords

• Managed long term care
• Home healthcare services
• Elderly care coordination
• Medicaid managed care
• Long-term care program

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations

Distribution channels1 record

Marketing channels1 record

Core offering

RiverSpring Health operates ElderServe at Home, a New York State Managed Long Term Care Program that helps elderly and disabled individuals remain in their own homes and live independently. The program delivers comprehensive, physician-coordinated services tailored to individual medical and social needs, with 24/7 availability to adjust care plans as conditions change.

Product overview

RiverSpring Health operates ElderServe at Home, a single product offering consisting of a New York State Managed Long Term Care Program. This program is designed to help members remain in their own homes and live independently by providing comprehensive, tailored services including medical and social support, with 24/7 availability to adjust care plans as needed.

Differentiator

Problem solved

Functional benefit

Products and services

• ElderServe at Home A New York State Managed Long Term Care Program designed to help elderly and disabled individuals remain in their own homes and live independently. The program works with members' physicians to provide high quality, comprehensive services tailored to individual needs, monitors medical and social needs, and adjusts care plans at any time day or night as conditions change.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves3 records

Broad incumbents

• Healthfirst: Large NY-based not-for-profit health plan offering Medicaid, MLTC, CHP, and Medicare Advantage products. Overlaps with ElderServe at Home on the MLTC product line but competes across a much broader portfolio and larger geographic footprint.
• Fidelis Care: NY State-wide health plan offering Medicaid managed care, MLTC, and Medicare products. Competes with ElderServe at Home for Medicaid long-term care members but at significantly larger scale and broader product breadth.

Direct peers

• VNS Health: One of the largest NY-based managed long-term care plans, offering MLTC, Medicare Advantage D-SNPs, and home health services to elderly and disabled New Yorkers. Directly comparable to ElderServe at Home on product, geography, and Medicaid-funded care coordination model.
• Centers Plan for Healthy Living: NY State MLTC, MAP, and D-SNP plan serving elderly and disabled members across multiple regions. Operates the same Medicaid-funded managed long-term care product as ElderServe at Home and competes for the same dual-eligible population.
• Elderplan / HomeFirst: MJHS-operated NY MLTC and Medicare Advantage plan providing home- and community-based long-term care to seniors. Directly comparable on product offering (MLTC) and elderly target population in New York.
• AgeWell New York: NY State managed long-term care and Medicare Advantage plan focused on seniors and dual-eligibles. Competes with ElderServe at Home for the same Medicaid MLTC members in the Bronx and broader New York region.
• Hamaspik Choice: NY State Medicaid MLTC, MAP, and D-SNP plan serving elderly and disabled members across multiple boroughs. Operates an essentially identical government-funded care coordination product to ElderServe at Home.

Regional players

• RiverSpring Health (parent network): Parent ecosystem of ElderServe at Home, operating skilled nursing, assisted living, PACE, and managed care programs in the NYC area. Provides the referential and clinical infrastructure for ElderServe at Home and shares overlapping elderly care delivery.
• ArchCare: NY-based Catholic health system providing MLTC, PACE, home health, and nursing services to elderly and disabled populations. Comparable in mission, NY geography, and elder-care focus, though broader in service line.
• VillageCareMAX: NY-based managed long-term care and Medicare Advantage plan serving dual-eligible seniors, with a particular concentration in NYC. Directly comparable managed long-term care product targeting the same elderly Medicaid population.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RiverSpring Health