City of Altoona, IA

Municipal Government Servicesaltoona-iowa.com

City of Altoona, Iowa is a municipal government serving approximately 20,000 residents, local businesses, and visitors through public safety, utilities, development, parks, library, and permitting services, supported by online and GIS-enabled service portals.

Company typePublic
Founded1876
HeadquartersAltoona, Iowa, United States
Headcount11–50
GTM typeB2B and B2C
OfferingServices

What City of Altoona, IA does

City of Altoona, Iowa is a municipal government serving approximately 20,000 residents, local businesses, and visitors in Altoona, Polk County, Iowa. It provides public safety, engineering and public works, parks and recreation, library services, economic development, community development, and permitting, including zoning and building-regulation functions. Its utility remit includes electric, gas, water, wastewater, stormwater, and garbage and recycling services, and it partners with DART to provide public transportation and paratransit access.

The city's digital interface is a Revize-hosted website linked to third-party workflow platforms, including CitizenServe for permits and development applications, Municipal Online Payments for utility bills, ArcGIS for construction and parks maps, GovDelivery/eNotify for alerts, and Polaris for library registration. Its operating model is municipal service delivery, with city taxes, utility billing, tax-abatement programs, permit applications, and sidewalk-repair invoicing rather than a conventional product-price list. No specific annual revenue figure or conventional product-price schedule is disclosed; the supplied record reports no API, mobile app, or proprietary AI/ML model, and identifies the entity as a public government organization.

City of Altoona, IA firmographics

Firmographics

Name: City of Altoona, IA
Legal name: City of Altoona, Iowa
Website: https://altoona-iowa.com
Company type: Public
Founded year: 1876
Operating status: Operating
Headcount range: 11–50 employees
Short description: City of Altoona, Iowa is a municipal government serving approximately 20,000 residents, local businesses, and visitors through public safety, utilities, development, parks, library, and permitting services, supported by online and GIS-enabled service portals.
Ownership category
akta.pro rank

City of Altoona, IA industry classification

Industry

Product category: Municipal Government Services
NAICS: Administration of Housing Programs, Urban Planning, and Community Development (925)
SIC: Services-To Dwellings & Other Buildings (7340)
akta.pro primary industry: Mayor/City Manager & General Administration (BPAIACAA)
akta.pro secondary industries: Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

Municipal government services
Utility billing services
Building permits
Community development
Public safety

Where City of Altoona, IA is headquartered

Location

Headquarters

HQ city: Altoona, Iowa
HQ country: United States
HQ region: North America

Offices1 record

Markets served

City of Altoona, IA business model

Business model

GTM type: B2B and B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Others

Distribution channels4 records

Marketing channels6 records

City of Altoona, IA product offering

Product offering

Core offering

The City of Altoona, Iowa is a municipal government entity that delivers public administration and resident services for approximately 20,000 residents in Polk County, Iowa. Its core offerings include public safety (police and fire), utility provision (electric, gas, water, wastewater, stormwater, garbage/recycling), building permits and code compliance, parks and recreation, library services, economic development support, and engineering/public works. The City operates a unified digital services platform centered on altoona-iowa.com with sub-portals for permits (CitizenServe), utility billing (Municipal Online Payments), public records, and citizen notifications (eNotify/GovDelivery).

Product overview

The City of Altoona operates a unified digital services platform centered on its main government website portal (altoona-iowa.com), which serves as the primary interface for all municipal services. The platform consists of multiple integrated sub-products including the CitizenServe Building Permit Portal for development and compliance services, the Municipal Online Payments system for utility billing, the Report a Concern system for citizen feedback, the Active Construction Map powered by ArcGIS, and specialized booking systems for water meter services. Additional products include the Public Records Request system, Parks & Amenities Directory, Library Card Registration via Polaris, and the e-Notify notifications system. These products function as an integrated digital government services ecosystem rather than a single unified application.

Differentiator

Problem solved

Functional benefit

Products and services

CitizenServe Building Permit Portal

Companies that use City of Altoona, IA

Customer profile

Segments3 records

Ideal customer profiles3 records

City of Altoona, IA technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration10 records

Feature4 records

City of Altoona, IA partnerships and signals

Strategic signal

Partnerships

Six partnerships are on record, tiered core and regional.

DART (Des Moines Area Regional Transit)coreStrategic or Co-development PartnerPublic transportation partnership providing bus service and paratransit services to Altoona residents. DART Route 17 serves Hubbell Ave/Altoona area with connections to Des Moines.
AltoonaNow Economic DevelopmentcoreStrategic or Co-development PartnerEconomic development organization promoting business growth and development in Altoona. Associated with Altoona Forward initiative for comprehensive planning.
Altoona Chamber of CommercecoreStrategic or Co-development PartnerLocal chamber of commerce supporting business community and economic growth. Partner on business development initiatives and community events.
Southeast Polk Community School DistrictcoreOthersSchool district serving Altoona residents. Partner on community programs, facilities sharing, and development projects. Listed as supporter for 1st Avenue reconstruction project.
City of Pleasant HillregionalStrategic or Co-development PartnerAdjacent municipality partner on regional transportation projects including 1st Avenue reconstruction connecting both communities to Iowa Highway 163 and Interstate 80.
Polk CountyregionalStrategic or Co-development PartnerCounty government partner for map services, property assessment (tax abatement programs), and regional planning initiatives.

Scale indicators2 records

Recent moves3 records

Expansion highlights5 records

City of Altoona, IA competitors and assessment

Company assessment

Direct peers

City of Grimes, Iowa: Northwest Des Moines suburb (~15,000 residents) with a similar small-city-suburban profile, competing for development in the same regional market with comparable municipal service delivery.
City of Mitchellville, Iowa: Smaller Polk County suburb adjacent to Altoona with a similar mix of municipal services and rural-to-suburban transition. Comparable size and operating model for direct municipal benchmarking.
City of Norwalk, Iowa: South-metro suburb (~13,000 residents) with comparable size, suburban growth pattern, and municipal services. Direct competitor for residential and small commercial development in the Des Moines region.
City of Bondurant, Iowa: Adjacent Polk County suburb of similar size (~8,000 residents) in the Des Moines metro, competing directly with Altoona for residential development and tax base. Comparable municipal service profile and growth trajectory.
City of Johnston, Iowa: Des Moines suburb of comparable suburban character (~24,000 residents) competing for the same residential and commercial growth in the metro. Operates similar municipal utilities and community development programs.
City of Pleasant Hill, Iowa: Direct neighbor city connected to Altoona via the 1st Avenue reconstruction project to I-80/IA-163. Serves a similar suburban population (~10,000) with overlapping municipal services and is an active regional partner.

Broad incumbents

City of Ankeny, Iowa: Larger Des Moines suburb (~70,000 residents) serving as the dominant growth competitor in the same metro. Operates a much broader portfolio of municipal services at scale and sets the competitive benchmark for suburban development in the region.
City of Waukee, Iowa: One of the fastest-growing suburbs in the Des Moines metro and broader Midwest, with a similar development-friendly posture. Provides a benchmark for the scale Altoona could target as the metro continues expanding.

Others

City of Altoona, Pennsylvania: Same-named municipality in central Pennsylvania with a comparable small-city municipal services profile. Useful only as a namesake reference, not a direct regional or functional peer.

Regional players

City of Clive, Iowa: Des Moines suburb of comparable suburban character operating a similar municipal services portfolio. Comparable reference point for digital service delivery and tax abatement strategy in the same regional market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

City of Altoona, IA financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Altoona, IA leadership team

Management profile

Number of profiles

Profiles9 records

City of Altoona, IA funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Altoona, IA M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Altoona, IA

What does City of Altoona, IA do?

Is City of Altoona, IA a public or private company?

City of Altoona, IA is a public company. It is classified as state government owned and is currently operating.

When was City of Altoona, IA founded?

City of Altoona, IA was founded in 1876. It employs 11 to 50 people.

Where is City of Altoona, IA based?

City of Altoona, IA is headquartered in Altoona, Iowa, United States, in the North America region.

Who are City of Altoona, IA's main competitors?

Direct peers on record are City of Grimes, Iowa, City of Mitchellville, Iowa, City of Norwalk, Iowa, City of Bondurant, Iowa, City of Johnston, Iowa and City of Pleasant Hill, Iowa. Broad incumbents are City of Ankeny, Iowa and City of Waukee, Iowa. City of Altoona, Pennsylvania is listed as an others. City of Clive, Iowa is listed as a regional player.

Does City of Altoona, IA have an API?

No public API is recorded for City of Altoona, IA.

What industry is City of Altoona, IA in?

City of Altoona, IA's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAE, Planning, Zoning, Permitting & Code Enforcement. Its NAICS code is 925 and its SIC code is 7340.