Caritas Heinsberg

What Caritas Heinsberg does

Caritas Heinsberg, legally Caritasverband für die Region Heinsberg e.V., is a regional Catholic welfare association headquartered in Heinsberg, North Rhine-Westphalia, Germany, operating under the umbrella of Caritasverband für das Bistum Aachen e.V. (Diocese of Aachen). The organization delivers a multi-vertical portfolio of social services across health and elder care, family and youth welfare, mental health and disability support, addiction counseling, homelessness services, and community social work, serving the population of the Heinsberg district.

The service platform is built around 40+ physical service points — including six Caritas-Pflegestationen (nursing stations), a residential nursing home (St. Josef Übach gGmbH), the Wohnheim Mutter Teresa residential facility, counseling centers, school social work programs, social-enterprise second-hand stores, and a meal-delivery service — staffed by more than 1,100 employees and supplemented by volunteers coordinated through a self-help and volunteer center. Technology is non-differentiated: a standard website, an internal employee app (MA-App), and a public-facing Caritas HS App support service access and staff communication.

The economic model is that of a German non-profit welfare association: operating budget is funded primarily through statutory social-insurance reimbursements (notably Pflegekassen), municipal, state, and federal social-services budgets, supplemented by donations, member contributions, and earned income from social enterprises such as fairKauf-Häuser and the Menüservice. Services are provided at no direct commercial price to end-users; there is no equity ownership, no stock listing, and no external funding rounds. Pricing is governed by German social-law reimbursement frameworks rather than market dynamics, and the customer base on the payer side is concentrated in a small set of public funders.

Name

Caritas Heinsberg

Legal name

Caritasverband für die Region Heinsberg e.V.

Website

https://caritas-hs.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Caritas Heinsberg is a regional Catholic non-profit welfare association serving the Heinsberg district in North Rhine-Westphalia, Germany. It delivers elder care, youth and family services, mental health, disability, addiction, and community programs through 40+ service points and 1,100+ staff, funded by statutory social-insurance reimbursements, public budgets, and donations.

Ownership category

akta.pro rank

Product category

Social Welfare and Healthcare Services

NAICS

Individual and Family Services (6241), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Other Residential Care Facilities (6239), Other Residential Care Facilities (623990)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industry

Continuous Home Care (Crisis Hospice) (HSABAFAB)

Keywords

• Social welfare services
• Elderly nursing care
• Youth family services
• Disability support services
• Community healthcare

Headquarters

HQ city

Heinsberg

HQ country

Germany

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Social Services Funding: Government-funded social welfare services including nursing care, youth services, and disability support. The organization also receives donations and member contributions.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Caritas Heinsberg (Caritasverband für die Region Heinsberg e.V.) is a regional Catholic welfare association operating 40+ services and facilities across the Heinsberg district in North Rhine-Westphalia, Germany. The organization delivers outpatient and residential nursing care, palliative care, youth and family counseling, addiction counseling, psychiatric support, homelessness assistance, after-school care, community social work, and meal delivery services through a network of physical locations and mobile applications.

Product overview

Caritas Heinsberg is a Catholic welfare organization operating a comprehensive, multi-service portfolio focused on social welfare and healthcare. The organization functions as a coordinated service ecosystem rather than a single product, offering: (1) Health & Care services including ambulatory care, residential care stations (Pflegestationen), palliative care, emergency home call systems, and day/residential care facilities; (2) Family, Children & Youth services including counseling, after-school care (OGS), school social work, and youth welfare; (3) Services for endangered and disabled people including psychiatric centers, residential homes, addiction counseling, integration support, and independent participation counseling; (4) Community services including neighborhood social work and volunteer coordination; (5) Social enterprises including fairKauf second-hand stores and meal delivery services; and (6) Digital services through mobile applications. The portfolio operates as interconnected service lines sharing common infrastructure (40+ locations, 1100+ employees) with centralized administration and quality management.

Differentiator

Problem solved

Functional benefit

Products and services

• Ambulante Pflege (Outpatient Nursing Care) Outpatient nursing and personal care services delivered to patients in their homes across multiple municipalities in the Heinsberg region.
• Pflegestationen (Nursing Care Stations) Residential and inpatient nursing stations located in Heinsberg, Geilenkirchen, Erkelenz, Hückelhoven, Wassenberg, and Wegberg providing around-the-clock care for elderly and care-dependent individuals.
• Ambulante Palliativpflege (Home Palliative Care) Specialized home-based palliative nursing for terminally ill patients focusing on quality of life, pain management, and symptom relief.
• Alten- und Pflegeheim St. Josef Übach gGmbH Full-time residential nursing home and elderly care facility in Übach-Palenberg offering permanent living, short-term care (Kurzzeitpflege), and day care services.
• Tagespflege St. Josef Übach (Adult Day Care) Daytime care services for elderly individuals offering social interaction, supervision, meals, and structured activities while family caregivers are at work.
• Hausnotrufdienst (Emergency Home Call Service) 24/7 emergency alert and response system for seniors and vulnerable individuals living independently at home, providing immediate contact with response staff.
• Ambulant Betreutes Wohnen (Assisted Independent Living) Supported independent living services helping individuals with care needs or disabilities live in their own homes with regular professional support.
• Wohngemeinschaften für Senioren (Senior Living Communities) Shared housing arrangements for elderly residents offering community-based living with on-site care and support.
• Caritas-Pflegeberatung (Care Counseling) Professional counseling for individuals and families navigating care options, long-term care insurance benefits, and elderly care planning.
• Menüservice / Essen auf Rädern (Meal Delivery) Mobile meal delivery service providing hot meals to elderly and homebound individuals in Geilenkirchen, Heinsberg, Dalheim, and Übach-Palenberg.
• Erziehungsberatungsstellen (Family Counseling Centers) Counseling services for parents, children, adolescents, and young adults on family, parenting, and educational matters.
• Schwangerschaftsberatung Rat und Hilfe (Pregnancy Counseling) Pregnancy counseling and support services providing advice, practical help, and psychosocial assistance during pregnancy.
• Offene Ganztagsschulen OGS (After-School Care) Full-day school supervision programs providing meals, homework support, and educational activities for primary school children.
• Schulsozialarbeit (School Social Work) On-site school social work providing counseling and crisis support for students facing social or family challenges.
• Ambulante Caritas-Jugendhilfe (Outpatient Youth Welfare) Outpatient support services for youth and families, including intensive pedagogical living groups and family support.
• Sozialpsychiatrisches Zentrum SPZ (Social Psychiatric Center) Psychiatric counseling, contact and advice centers, and day programs for individuals with mental health conditions.
• Wohnheim Mutter Teresa (Mother Teresa Residential Home) Residential facility in Geilenkirchen providing housing and daily structure support for mentally ill adults.
• Beratungsstelle für Suchtfragen (Addiction Counseling Center) Counseling and treatment support for individuals and families affected by substance addiction.
• Integrationsfachdienst IFD (Disability Employment Integration) Vocational integration support for people with disabilities, helping them secure and maintain employment.
• Ergänzende unabhängige Teilhabeberatung EUTB (Independent Participation Counseling) Independent counseling to help people with disabilities navigate participation, inclusion, and rehabilitation services.
• Gemeindesozialarbeit (Community Social Work) Neighborhood-based social work services providing parish-linked counseling and community support.
• Selbsthilfe- und Freiwilligen-Zentrum (Self-Help and Volunteer Center) Coordination center for self-help groups and volunteer engagement in the Heinsberg district.
• fairKauf-Häuser (Second-hand Social Stores) Second-hand retail stores in Heinsberg and Übach-Palenberg offering affordable goods and creating employment opportunities for long-term unemployed people.
• Knopfloch - Kleidung und mehr (Second-hand Clothing Store) Second-hand clothing store providing affordable clothing while supporting social integration.
• Caritas Heinsberg Mobile Apps Mobile applications including the public Caritas HS App (service access, news, job listings) and the internal MA App (employee communication).

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Caritas Network (Diözesanverband)coreStrategic or Co-development PartnerCaritas Heinsberg operates as part of the larger Caritas network, affiliated with the Catholic Church and the Diocese of Aachen. The organization adheres to the Kirchliche Grundordnung (Church regulations) and participates in the broader Catholic welfare network including Diözesan-Caritasverband für das Bistum Aachen e.V.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Korian Deutschland: Major European private operator of care homes, assisted living, and home care services. Competes with Caritas Heinsberg in residential and ambulatory care but with a commercial business model and broader geographic footprint.
• Alloheim Senioren-Residenzen: Private-sector operator of residential care facilities, day care, and ambulatory services across Germany. Competes directly with Caritas Heinsberg's St. Josef Übach nursing home and ambulatory Pflegestationen, but as a private for-profit chain with greater capital flexibility.

Broad incumbents

• Arbeiterwohlfahrt (AWO): Major German welfare association offering elderly care, youth welfare, family services, and counseling through regional chapters. AWO Kreisverband structures parallel Caritas Heinsberg's service mix in many German districts.
• Diakonie Deutschland: Protestant equivalent of Caritas, operating a nationwide network of social welfare and healthcare services. Diakonie regional chapters provide the same ambulatory nursing, residential care, youth services, and counseling portfolio as Caritas Heinsberg but on a national scale.
• Der Paritätische Wohlfahrtsverband: Umbrella organization for nonprofit social service providers in Germany. Member organizations deliver counseling, family services, disability support, and community work closely paralleling Caritas Heinsberg's portfolio.
• Malteser Deutschland: Catholic-affiliated welfare organization running ambulatory care, hospice/palliative care, and social services. Closely aligned with Caritas Heinsberg's palliative and in-home care offerings, often competing for the same government contracts.
• Deutsches Rotes Kreuz (DRK): German Red Cross operates local chapters delivering ambulatory nursing, senior care, youth services, and emergency response — overlapping directly with Caritas Heinsberg's Pflegestationen, OGS, and Hausnotruf service lines.
• Johanniter-Unfall-Hilfe: Protestant-affiliated welfare organization delivering ambulatory care, hospice services, youth programs, and emergency response. Operates regional chapters that directly compete with Caritas Heinsberg in nursing, palliative, and youth welfare services.

Direct peers

• Caritasverband für das Bistum Aachen e.V. Diocesan-level parent of Caritas Heinsberg; operates the same Catholic welfare mission across the Aachen diocese with comparable service lines (elderly care, youth welfare, counseling, disability services). It is the most direct institutional peer, governing and supporting Caritas Heinsberg.

Regional players

• Sozialwerk St. Georg: Catholic-affiliated provider of disability services, residential care, and community living in North Rhine-Westphalia. Operates in adjacent regions to Caritas Heinsberg with overlapping services for people with mental illness and disabilities (Wohnheim Mutter Teresa, SPZ).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/playlist?list=PLv-6BNakeZfocWJBaBPOh3MX_zUZJLOUp
• Facebookfacebook.com/caritas.heinsberg
• LinkedInlinkedin.com/company/caritas-heinsberg

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caritas Heinsberg