Acción Solidaria

What Acción Solidaria does

Acción Solidaria is a Venezuelan civil society organization founded in 1996 in Caracas, operating for nearly three decades as one of the country's most established HIV-focused NGOs. The organization provides free, comprehensive services to people living with HIV and other vulnerable populations affected by Venezuela's complex humanitarian emergency, delivered through four specialized units: the HIV Response Unit (Unidad de Respuesta en VIH), the Humanitarian Health Response Unit (Unidad de Respuesta Humanitaria en Salud), the Rights Enforcement Unit (Unidad Exigibilidad), and the Community Health Program (Programa Salud Comunitaria). Core service offerings include medical consultations, laboratory diagnostics, medication donations (including antiretrovirals and mental-health treatments such as quetiapine), legal advice, psycho-emotional support, and a national HIV/AIDS telephone information center (0212 952 20 09). In 2024 the Humanitarian Aid Program reached 14,352 people, and between September 2024 and September 2025 the organization delivered 4,597 quetiapine treatments and 137,910 unit doses.

The organization operates without proprietary technology; service delivery is conducted in person at its Caracas headquarters and via the telephone helpline, with medication distribution intermediated through a network that includes Global Fund-financed channels reaching approximately 70,000 people with HIV across 24 Venezuelan states. Acción Solidaria is led by President Feliciano Reyna, supported by a team of 53 employees and contributors including Kimberley Gonzalez, Natasha Saturno, and legal staff such as Edwin Gil. The organization's revenue model is grant-funded rather than commercial: international development funding (notably the Global Fund to Fight AIDS, Tuberculosis and Malaria and PEPFAR) and public donations constitute the primary income streams, with all services provided free of charge to beneficiaries. The Venezuelan state has not purchased antiretroviral medications since 2017, positioning Acción Solidaria as a critical bridge between vulnerable populations and a collapsed public health system, while also conducting original primary research (e.g., the 'Hablar del VIH en Venezuela' study of 755 surveys) to inform advocacy and policy.

Name

Acción Solidaria

Legal name

Acción Solidaria

Website

https://accionsolidaria.info

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

51–100 employees

Short description

Acción Solidaria is a Caracas-based Venezuelan nonprofit founded in 1996 that provides free medical care, antiretroviral and mental-health medications, legal advice, and psycho-emotional support to people living with HIV and populations affected by Venezuela's humanitarian emergency, reaching over 14,000 beneficiaries in 2024.

Ownership category

akta.pro rank

Product category

HIV/AIDS Humanitarian Health Services

NAICS

Emergency and Other Relief Services (624230), Health Care and Social Assistance (62), Human Rights Organizations (813311)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC)

Keywords

• HIV/AIDS healthcare services
• Humanitarian aid services
• Antiretroviral medication donations
• Health rights advocacy
• Community health programs

Headquarters

HQ city

Caracas

HQ country

Venezuela

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. International Development Funding: Acción Solidaria operates as a non-profit organization primarily funded through international cooperation and development assistance. The organization receives support from international organizations including the Global Fund to Fight AIDS, Tuberculosis and Malaria, and benefits from PEPFAR-funded programs. The Venezuelan state has not purchased antiretroviral medications since 2017, leaving coverage dependent on international financing.
2. Donations and Charitable Contributions: The organization solicits donations through its website to support its humanitarian programs. Public donations help fund medication donations, medical services, and operational costs for serving people in need.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Acción Solidaria is a Venezuelan non-governmental organization that provides free medical consultations, laboratory diagnostics, antiretroviral and mental health medication donations, legal advice, and psycho-emotional support to people living with HIV and other vulnerable populations affected by Venezuela's humanitarian emergency. Services are delivered through specialized units (HIV Response, Humanitarian Health Response, Community Health, Rights Enforcement) and a national telephone information center, all coordinated from its Caracas headquarters.

Product overview

Acción Solidaria is a Venezuelan non-governmental organization that provides a comprehensive suite of services for people living with HIV and vulnerable populations. The organization operates as a unified service model centered on direct humanitarian aid and health support, offering medical services (consultations, laboratories, medication donations), legal advice, psycho-emotional support, and community health programs. Key programs include the HIV Response Unit, Humanitarian Health Response Unit, Community Health Program, and Rights Enforcement Unit, all coordinated through its National HIV/AIDS Information Center.

Differentiator

Problem solved

Functional benefit

Products and services

• Servicios Médicos (Medical Services) Comprehensive medical consultations and clinical care provided to people living with HIV and vulnerable populations, delivered at the organization's headquarters in Caracas.
• Laboratorios (Laboratory Services) Diagnostic laboratory testing and medical analysis services for patients, including HIV-related diagnostics such as viral load and CD4 count testing.
• Donación de Medicamentos (Medication Donation Program) Program that provides essential medicines, including antiretrovirals and mental health treatments such as quetiapine, free of charge to vulnerable populations in Venezuela.
• Asesoría Legal (Legal Advice) Legal counsel provided to individuals requiring guidance on rights and legal matters related to health and HIV, including non-discrimination and equality issues.
• Asesoría y Orientación (Advisory and Guidance) Information, advisory, and orientation services offering support for people living with HIV and their families.
• Unidad de Respuesta en VIH (HIV Response Unit) Specialized unit dedicated to HIV prevention, treatment, and support services for people affected by HIV/AIDS in Venezuela.
• Unidad de Respuesta Humanitaria en Salud (Humanitarian Health Response Unit) Specialized unit addressing health emergencies and providing aid during humanitarian crises, including medication delivery during Venezuela's complex humanitarian emergency.
• Programa Salud Comunitaria (Community Health Program) Community health program focused on primary healthcare delivery and public health initiatives at the community level.
• Unidad Exigibilidad (Rights Enforcement Unit) Unit focused on demanding and monitoring the fulfillment of health rights and social rights of people living with HIV and vulnerable populations in Venezuela.
• Centro de Información Nacional VIH/Sida (National HIV/AIDS Information Center) Telephone hotline service (0212 952 20 09) providing orientation, information about HIV services, medication access, and a channel for beneficiaries to report barriers and denounce lack of treatment.

Quantifiable outcome

• 14,352 people reached through humanitarian aid in 2024
• +2 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor.

• ONUSIDA (UNAIDS)minorStrategic or Co-development PartnerUNAIDS provides epidemiological data and global guidelines for HIV response that inform Acción Solidaria's programs and advocacy. The organization references UNAIDS statistics for Venezuela (estimated 100,000 people with HIV, 86,000 diagnosed, 61,000 in treatment for 2024).
• OPS/OMS (PAHO/WHO)minorStrategic or Co-development PartnerPan American Health Organization / World Health Organization provides global health guidelines and standards that inform Acción Solidaria's service delivery and advocacy work in Venezuela.
• Sociedad Venezolana de InfectologíaminorStrategic or Co-development PartnerAcción Solidaria collaborates with the Venezuelan Society of Infectology on advocacy and policy efforts related to HIV treatment access and the antiretroviral medication crisis.
• Prepara FamiliaminorStrategic or Co-development PartnerCollaboration on research related to caregiving and mental health, particularly regarding mothers caring for children with chronic health conditions in the Venezuelan humanitarian context.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Médicos Sin Fronteras (MSF): International medical humanitarian organization that has operated in Venezuela providing healthcare to vulnerable populations. Broadly comparable as a global humanitarian medical NGO with significantly larger scale and global footprint, active in the same geography and crisis context.
• Cruz Roja Venezolana: Venezuelan Red Cross, a humanitarian organization providing emergency response and community health services. Comparable as a Venezuelan humanitarian organization delivering community-based services, though broader in mandate and larger in scale.

Direct peers

• Codevida: Coalición de organizaciones de derechos a la salud en Venezuela, focused on access to medicines and HIV treatment. Directly comparable Venezuelan civil society coalition operating in the same health rights and HIV medication access space as Acción Solidaria.
• Provea: Programa Venezolano de Educación-Acción en Derechos Humanos, a long-standing Venezuelan human rights NGO. Comparable as a Venezuelan civil society organization conducting rights-based advocacy with international donor support, overlapping with Acción Solidaria's rights enforcement work.
• Prepara Familia: Venezuelan NGO focused on caregiving and mental health support for families and children with chronic conditions. Already a collaboration partner; operationally comparable as a Venezuelan community health and humanitarian NGO serving vulnerable populations with similar funding mechanisms.

Emerging players

• ICASO: International Council of AIDS Service Organizations, a global network supporting community-based HIV responses. Comparable as a HIV/AIDS civil society organization focused on community-level advocacy and capacity building across diverse country contexts.

Regional players

• AID FOR AIDS: LatAm-focused HIV/AIDS NGO that recycles and redistributes antiretroviral medications across Latin America. Highly comparable as a Latin American medication access and HIV advocacy organization, though operating at a regional rather than country-specific scope.

Others

• Sociedad Venezolana de Infectología: Venezuelan Society of Infectology, the country's professional medical society focused on infectious diseases. Already a collaboration partner of Acción Solidaria; adjacent comparable as the clinical counterpart in HIV treatment advocacy and policy in Venezuela.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/accionsolidaria

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Acción Solidaria