Town Of Montville

What Town Of Montville does

The Town of Montville is a municipal government entity incorporated in 1786, operating under a Council/Mayor form of government in New London County, Connecticut. It serves residents and businesses across more than 45 square miles along the Thames River, providing the full spectrum of municipal services: public safety through a 29-officer Police Department and Fire Marshal's office, K-12 education through the NEASC-accredited Montville Public Schools (three elementary, one middle, one high school, and an alternative high school program), public works, parks and recreation, senior and youth services, social services, tax collection, land use regulation, vital records, and voting administration across five districts and three polling locations. The Town is led by Mayor Leonard G. Bunnell Sr. and a seven-member Town Council chaired by Tim May.

The Town's technology stack is standard for municipal operations and includes CAI Technologies/AxisGIS for GIS and property records, Quality Data Service and Point and Pay for tax payment processing, Cottsystems recordhub for land records search back to 1950, multiple eRecording vendors (CSC, EPN, Simplifile, Indecomm) for electronic document submission, and a proprietary mobile application launched in 2025 providing road alerts and announcements. Online service portals cover tax payment, building permits, personal property filing (effective October 2025), and bid/proposal submission.

Revenue is generated through three primary streams: property taxes (current mill rate of 31.43 on the October 1, 2025 Grand List), fees and licenses (dog, marriage, building permits, transfer station, trade names), and state/federal funding from programs including State Bond Commission allocations and heating assistance. Tax collection is annualized (July 1 and January 1 installments) and supplemented by payment processing fees (2.65% credit card, 1.00% debit, $2.95 ACH). The Town is not a commercial entity, has no parent company or investors, and cannot be acquired. Service delivery is conducted directly to residents via in-person, mail, phone, and online channels.

Name

Town Of Montville

Legal name

Town of Montville

Website

https://townofmontville.org

Company type

Private

Founded year

1786

Operating status

Operating

Headcount range

51–100 employees

Short description

The Town of Montville is a municipal government in New London County, Connecticut, serving residents across 45+ square miles with public safety, K-12 education, public works, tax collection, permitting, and community services. Led by Mayor Leonard G. Bunnell Sr. and a seven-member Town Council under a Council/Mayor governance structure.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Police Protection (922120), Administration of Housing Programs, Urban Planning, and Community Development (925), Sewage Treatment Facilities (22132), Administration of Public Health Programs (92312), Waste Collection (56211)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), County/District/Local Health Departments (HLAJAAAB)

Keywords

• Municipal government services
• Property tax collection
• Public safety administration
• Building permit services
• Local government operations

Headquarters

HQ city

Uncasville

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Property Tax Revenue: Primary municipal revenue source through real estate, personal property, and motor vehicle taxes. Current mill rate is 31.43 for the October 1, 2025 Grand List.
2. Fees and Licenses: Revenue from various municipal fees including dog licenses, marriage licenses, building permits, sports licenses, land record recordings, and transfer station permits
3. State and Federal Funding: Funding from State Bond Commission and other state/federal programs including heating assistance and community development funds

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

The Town of Montville, Connecticut is a municipal government entity that delivers essential public services to residents and businesses within its 45+ square mile jurisdiction in New London County. It provides public safety (29-officer Police Department, Fire Marshal services), public works (roads, solid waste, recycling), property tax collection, building permitting, land records management, education (3 elementary schools, 1 middle school, 1 high school), senior and youth services, voter registration, parks and recreation, social services, and economic development support through 20+ municipal departments.

Product overview

The Town of Montville operates as a municipal government providing a comprehensive suite of public services through its official website and department offices. The primary digital presence is the town website (townofmontville.org) which serves as the central hub for accessing all municipal services. The town's product portfolio includes the main website with integrated GIS/mapping capabilities (via CAI Technologies/AxisGIS), online tax payment processing, a mobile application for residents, land records search, and online building permit filing. These digital services supplement traditional in-person services offered through various municipal departments including Police, Fire Marshal, Public Works, Parks & Recreation, Senior Services, and others. The town recently launched a mobile app and continues to expand its online service offerings to residents and businesses.

Differentiator

Problem solved

Functional benefit

Products and services

• Municipal Department Services Collection of municipal services delivered through 20+ government departments including Police, Fire Marshal, Public Works, Parks & Recreation, Senior Services, Social Services, Youth Services, Tax Collection, Town Clerk, Assessor, Building, Planning, and Health. Services are delivered to Montville residents and businesses.
• Property Tax Collection Annual billing and collection of real estate, personal property, and motor vehicle taxes. Current mill rate is 31.43 for the October 1, 2025 Grand List. Online payment via Quality Data Service / Point and Pay; mail payment via Chelsea Groton Bank lockbox; in-person at Town Hall.
• Building Permits Online and in-person building permit application system for construction, electrical, plumbing, mechanical, demolition, and change of occupancy permits. Managed by the Building Department led by Building Official Mark Tebbets.
• Online Land Records Search Electronic search system for recorded land records documents from 1950 to present, including Grantors/Grantees index, Maps, Surveys, and Trade Names. eRecording supported through CSC, EPN, Simplifile, and Indecomm partners.
• GIS / Property Records Mapping Geographic Information System providing property record information and interactive maps for Montville. Powered by CAI Technologies and AxisGIS, with records updated nightly. Accessible to residents, businesses, and assessors.
• Town of Montville Mobile App Mobile application available on the Apple Store and Google Play providing road alerts, closures, detours, and general town information to residents.
• Police Services Law enforcement and public safety services delivered by the Montville Police Department staffed with 29 professional police officers at 911 Norwich-New London Turnpike, Uncasville.
• Fire Marshal / Emergency Management Services Fire code enforcement, investigation of fires, emergency management, and permit issuance (blasting, fireworks display, open burning) by the Fire Marshal's office.
• Senior Services Programs and services for senior residents at the Montville Senior Center at 12 Maple Avenue, Uncasville. Includes energy assistance, Medicare counseling, and social service referrals.
• Youth Services Bureau After-school programs, counseling, youth activities, and community service opportunities coordinated by Youth Services Coordinator Barbara Lockhart.
• Social Services Crisis intervention, heating assistance, food assistance, and utility services for Montville residents in financial hardship. Provided through the Social Services Office and Social Services Specialist Jenniffer Adams.
• Parks & Recreation Programs Recreational programs and special events administered by the Parks and Recreation Department under Director Peter Bushway.
• Public Works / Transfer Station Maintenance of town-owned properties, roads, solid waste disposal, and recycling. Transfer station permits sold seasonally with senior discounts at 225 Maple Avenue, Oakdale.
• Public Education (K-12) K-12 public education through Montville Public Schools serving 3 elementary schools, 1 middle school, 1 high school, and 1 alternative high school program. All schools accredited through New England Association of Schools and Colleges (NEASC).
• Bid & Proposal System Online portal listing town bids, proposals, and contract opportunities including construction, engineering, and various municipal projects. Open to contractors and vendors.

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

18 partnerships are on record, tiered core and minor.

• Uncas Health DistrictcoreStrategic or Co-development PartnerRegional public health department serving Montville, Bozrah, Franklin, Griswold, Lebanon, Lisbon, Norwich, Preston, Salem, Sprague and Voluntown. Provides immunizations, disease control, restaurant inspections, septic systems, wells, daycare inspections, and public health education.
• Southeastern Connecticut Council of Governments (SCCOG/SeCCOG)coreStrategic or Co-development PartnerRegional planning and coordination agency for New London County municipalities. Includes SCRRRA (solid waste), SEAT (transit), and various regional initiatives including SUBASE New London JLUS.
• Southeast Area Transit District (SEAT)coreChannel Partner/ Reseller/ DistributorPublic transit services for southeastern Connecticut, providing transportation options for Montville residents.
• Southeastern Connecticut Water AuthoritycoreStrategic or Co-development PartnerRegional water authority serving southeastern Connecticut communities.
• Gardner Lake AuthorityminorStrategic or Co-development PartnerAuthority overseeing Gardner Lake, serving Montville and surrounding communities.
• Route 11 Greenway Authority CommissionminorStrategic or Co-development PartnerRegional commission working on greenway development along Route 11 corridor.
• SCRRRAcoreChannel Partner/ Reseller/ DistributorSoutheastern Connecticut Regional Resource Recovery Authority - solid waste management and recycling services.
• Cable TV Advisory CouncilminorStrategic or Co-development PartnerAdvisory council for cable and telecommunications matters serving eastern Connecticut.
• Norwich Golf Course AuthorityminorStrategic or Co-development PartnerAuthority overseeing Norwich Golf Course with Montville representation.
• Greater Norwich Chamber of CommercecoreChannel Partner/ Reseller/ DistributorBusiness directory and economic development support for Montville businesses through chamber membership and resources.
• Chamber of Commerce Eastern ConnecticutcoreChannel Partner/ Reseller/ DistributorRegional chamber providing business directory and economic development resources.
• AdvanceCTcoreStrategic or Co-development PartnerNonprofit corporation specializing in economic development and marketing. Provides town profiles and site selection data for Montville.
• seCTer (Southeast CT Enterprise Region)coreStrategic or Co-development PartnerPublic-private regional economic development agency serving New London County. Provides business counseling, site selection, government contracting, and 504/7(a) loan programs.
• Eastern Connecticut Workforce Investment Board (EWIB)coreStrategic or Co-development PartnerWorkforce development services including on-the-job training, subsidized employment, tax credits, employer recruitment, and rapid response team services.
• SCOREcoreImplementation/ SI/ Consulting PartnerSmall business counseling through SBA-affiliated volunteer mentors. seCTer Chapter 0579 serves the region.
• American Red CrosscoreStrategic or Co-development PartnerHome fire safety visits and smoke alarm installation program partnership through Red Cross Home Fire Campaign.
• Connecticut Conference of Municipalities (CCM)coreStrategic or Co-development PartnerStatewide municipal association providing advocacy, resources, and support for Connecticut municipalities including Montville.
• CT SiteFindercoreChannel Partner/ Reseller/ DistributorConnecticut's comprehensive online database on available commercial properties through CERC.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Town of Bozrah, Connecticut: Small New London County town that shares Uncas Health District and SCCOG regional coordination. Smaller scale but directly comparable in shared regional service delivery model.
• Town of Lisbon, Connecticut: Adjacent small New London County town with shared Uncas Health District membership and regional coordination through SCCOG. Comparable in volunteer fire company staffing patterns and small-town municipal structure.

Others

• Connecticut Conference of Municipalities (CCM): Statewide municipal association providing advocacy and resources to Montville and other CT towns. Adjacent ecosystem participant rather than direct competitor, but closely tied to Montville's legislative and funding advocacy posture.

Broad incumbents

• City of New London, Connecticut: Adjacent urban municipality with broader departmental scale, deepwater port operations, and larger budget. Provides benchmarking for urban-adjacent municipal governance and shared regional services such as Uncas Health District coverage.
• Town of Norwich, Connecticut: Larger neighboring New London County municipality operating broader service portfolio including city-wide utilities and larger school district. Comparable in regional economic development role but with deeper administrative and commercial base.

Direct peers

• Town of Waterford, Connecticut: Neighboring New London County town along the Thames River corridor with similar Council/Manager form, school district structure, and departmental footprint including Public Works, Police, and Tax Collection. Highly comparable population and tax base.
• Town of East Lyme, Connecticut: Adjacent southeastern CT town of similar size operating under Council/Manager government with comparable departmental structure, NEASC-accredited schools, and shared Uncas Health District membership. Direct operational peer.
• Town of Ledyard, Connecticut: Nearby New London County town with similar population, school district configuration, and municipal service portfolio. Comparable in tax structure, public safety staffing scale, and economic development positioning relative to Mohegan Sun tourism corridor.
• Town of Groton, Connecticut: Adjacent New London County municipality of comparable population scale, operating similar Council/Manager-style municipal services including police, public works, tax collection, and planning. Directly comparable in service mix, governance, and regional economic context.
• Town of Salem, Connecticut: Small New London County town with comparable population and operational scale, sharing regional school and health district resources. Direct peer for benchmarking municipal service delivery efficiency.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/town-of-montville

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Of Montville