Alto Comissariado para as Migrações

What Alto Comissariado para as Migrações does

AIMA — Agência para a Integração, Migrações e Asilo (Agency for Integration, Migrations and Asylum) — is the Portuguese central government agency responsible for immigration, asylum, and integration services, operating under the XXIV Government of Portugal. It was constituted in 2024 through the restructuring and rebranding of the former Alto Comissariado para as Migrações, consolidating previously fragmented migration functions into a single integrated entity headquartered in Lisboa with 81 employees. AIMA serves migrants, refugees, asylum seekers, temporary protection beneficiaries, and foreign nationals seeking to live, study, work, or invest in Portugal, as well as UK nationals requiring post-Brexit residency guidance.

AIMA delivers its services through three primary channels: the Portal AIMA (aima.gov.pt) — a multilingual official government portal covering living, studying, working, investing, and asylum pathways — a national network of physical service locations (Lojas AIMA), and a telephone contact center operating weekdays from 08:00 to 20:00. The agency holds a statutory monopoly on immigration and asylum administration within Portugal, processing residency permits, asylum applications, and temporary protection determinations. No proprietary technology platform, AI/ML systems, or software products are disclosed; the entity operates as a public administrative body using conventional government service infrastructure.

AIMA does not operate a commercial revenue model. It is funded through Portuguese national budget appropriations and co-financed by multiple EU instruments, including PRR (Plano de Recuperação Resiliência), NextGenerationEU, PT 2030, and FAMI 2030. As a government state entity, it has no private shareholders, no funding rounds, no M&A activity, and no commercial pricing. Its go-to-market is public-service delivery rather than commercial sales, with outreach conducted via the official portal and active accounts on Facebook, Instagram, LinkedIn, Twitter/X, and YouTube.

Name

Alto Comissariado para as Migrações

Legal name

Agência para a Integração, Migrações e Asilo

Website

https://acm.gov.pt

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

51–100 employees

Short description

AIMA is the Portuguese central government agency for immigration, asylum, and integration services, serving migrants, refugees, asylum seekers, and foreign nationals through a multilingual portal, physical service locations, and a contact center, funded by the Portuguese state and EU programs.

Ownership category

akta.pro rank

Product category

Government Immigration Services

NAICS

National Security and International Affairs (928)

SIC

Services-Social Services (8300), International Affairs (9721)

akta.pro primary industry

Immigration, Citizenship & Border Administration (Civil) (BPAIAAAN)

akta.pro secondary industries

Border Management & Humanitarian Border Assistance (BPADAHAL), Humanitarian Coordination, Information Management & Needs Assessment (BPAGAAAL)

Keywords

• Immigration services
• Asylum processing
• Residence permits
• Migrant integration
• Government migration agency

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Distribution channels1 record

Marketing channels6 records

Core offering

AIMA is the Portuguese government agency responsible for managing immigration, asylum, and integration services. It provides centralized administrative procedures for migrants, refugees, asylum seekers, and foreign nationals seeking to live, study, work, or invest in Portugal. Services are delivered through a multilingual online portal, physical service locations throughout Portugal, and a telephone contact center.

Product overview

AIMA (Agência para a Integração, Migrações e Asilo) is a Portuguese government agency providing immigration, asylum, and integration services. The organization operates a digital portal (Portal AIMA) as its primary online service channel, complemented by physical service locations (Lojas AIMA) and a telephone contact center (Centro de Contacto AIMA). The portal serves various user segments including those seeking to live, study, work, or invest in Portugal, as well as those requiring asylum services and temporary protection. No standalone AI or technology product modules are offered based on available source data.

Differentiator

Problem solved

Functional benefit

Products and services

• Portal AIMA Official government web portal providing online access to immigration, asylum, and integration services for foreigners seeking to live, study, work, or invest in Portugal.
• Lojas AIMA Physical service locations throughout Portugal where migrants and asylum seekers can access in-person immigration, asylum, and integration services.
• Centro de Contacto AIMA Telephone contact center providing phone-based support for immigration inquiries, available Monday to Friday from 8:00 AM to 8:00 PM at (+351) 217 115 000.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Office Français de l'Immigration et de l'Intégration (OFII): France's national agency for immigration and integration, delivering reception, integration, and support services to migrants. Directly comparable to AIMA in scope, delivery model, and primary customer segments.
• U.S. Citizenship and Immigration Services (USCIS): U.S. federal agency administering immigration and naturalization. Comparable to AIMA as a national government agency delivering immigration adjudication, residency, and integration services to migrants and foreign nationals.
• Agência Europeia da Guarda de Fronteiras e Costeira (Frontex): EU agency coordinating border management across member states. Comparable to AIMA as a large-scale public-sector migration administration body, though operating at supranational scope rather than a single member-state level.
• Bundesamt für Migration und Flüchtlinge (BAMF): Germany's Federal Office for Migration and Refugees, handling asylum procedures, integration programs, and migration research. Closely comparable to AIMA in mandate and operational structure within a major EU member state.
• Home Office (UK): UK ministerial department responsible for immigration, asylum, and border policy. Comparable to AIMA's mandate given the dedicated Brexit-related residency services AIMA provides for UK nationals in Portugal.

Direct peers

• Serviço de Estrangeiros e Fronteiras (SEF): Portugal's former immigration and border service, whose operational responsibilities were largely absorbed into AIMA in 2023-2024. SEF is the most directly comparable predecessor entity, sharing Portugal's regulatory framework, customer base, and case management scope.

Emerging players

• European Union Agency for Asylum (EUAA): EU agency supporting member states on asylum, including Portugal. Comparable to AIMA in asylum processing scope but operating at EU level rather than as a national agency.
• International Organization for Migration (IOM): UN-affiliated intergovernmental organization coordinating migration policy and services worldwide. Comparable to AIMA in mission scope (migration management, integration, humanitarian assistance) but operates at a global rather than national level.
• UNHCR (UN Refugee Agency): UN agency mandated to safeguard the rights of refugees and forcibly displaced people. Overlaps with AIMA's asylum processing and temporary protection functions, particularly regarding international protection frameworks.

Others

• European Migration Network (EMN): EU network providing information on migration and asylum policy across member states including Portugal. AIMA is a participating national contact point, making EMN a peer information and coordination body.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key highlights5 records

Customer concentration

• Xx.com/AIMA_Agencia
• YouTubeyoutube.com/@AIMA_Agencia
• Facebookfacebook.com/AgenciaAIMA
• LinkedInlinkedin.com/company/alto-comissariado-para-as-migra%C3%A7%C3%B5es
• Instagraminstagram.com/aima_ip

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alto Comissariado para as Migrações