What Adecco does

Adecco USA, Inc. operates as the US subsidiary of The Adecco Group, a Swiss-listed global workforce solutions conglomerate. The company provides temporary staffing, permanent recruitment, Managed Service Provider (MSP) and Master Vendor Program (MVP) engagements, outsourcing solutions, and onsite management for employer clients across verticals including Automotive & Mobility, Manufacturing & Logistics, Healthcare & Life Sciences, and Professional, Finance & Insurance. It also runs the Military Alliance program for veterans and military spouses, alongside a 300+ branch network providing localized service in virtually every US state. The company reports 1,700+ US clients, 32,000+ associates on assignment weekly in the US, and access to a 17 million+ candidate database globally.

Revenue is generated primarily through managed-services pricing on temporary staffing (markup on worker wages billed to client employers), transaction fees for permanent placements, and managed service fees on MSP/MVP and outsourcing engagements. Pricing is quote-based and varies by role, volume, and contract terms; job seekers are not charged. Go-to-market combines a direct-to-consumer motion (branch network, mobile app, website, free tools such as CV Maker, Aspire Academy, Salary Calculator, and Cost of Turnover Calculator) with an enterprise field-sales motion involving specialized recruiters and onsite management teams embedded in client operations.

The technology stack includes the AI-powered CV Maker with speech-to-text and smart suggestions, a Reverse Matching recommendation tool, the Aspire Academy learning platform with 3,000+ courses, the Adecco mobile application, and Adecco Analytics for workforce intelligence. A 2025 co-development partnership with Microsoft extends these capabilities through a generative AI career copilot. The company does not disclose proprietary AI models, patents, or in-house research publications, and its AI depth appears concentrated in applied features and partner-integrated generative AI rather than foundational model development.

Name

Adecco

Legal name

Adecco USA, Inc.

Website

https://adeccousa.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Adecco USA, the US subsidiary of Swiss-listed The Adecco Group, provides temporary staffing, permanent recruitment, MSP/MVP programs, and outsourcing solutions through 300+ branches, serving 1,700+ US employer clients and a 17 million+ candidate database across multiple industries.

Ownership category

akta.pro rank

Product category

Staffing Services

NAICS

Temporary Help Services (56132), Employment Placement Agencies (561311), Executive Search Services (561312)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363)

akta.pro primary industry

Agent of Record (AOR) for Staffing & Payrolling (BPACAHAF)

akta.pro secondary industries

Onboarding, Offboarding & Employee Lifecycle Administration (BPACAHAL), Workforce Benefits Administration (Enrollment & Deductions) (BPACAIAF)

Keywords

• Temporary staffing services
• Permanent recruitment
• Workforce solutions
• Managed service provider
• Talent acquisition

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Temporary Staffing: Adecco employs temporary workers and places them with client companies. They manage payroll, taxes, benefits, and compliance for these workers. Revenue is generated through markup on worker wages charged to client employers.
2. Permanent Recruitment: Direct placement services where Adecco sources, screens, and places candidates in permanent positions with client companies. Revenue is typically a one-time fee based on a percentage of the hired candidate's annual salary.
3. Outsourcing Solutions: Custom-engineered workforce solutions including business process outsourcing, distribution and fulfillment, manufacturing and assembly, and customer service operations. Managed as a complete service engagement.
4. Master Vendor Program (MVP): Program where Adecco manages all staffing suppliers for a client, providing consolidated reporting and management of the entire contingent workforce.
5. Managed Service Provider (MSP): Oversees contingent labor across multiple staffing suppliers with greater visibility and control for enterprise clients.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Adecco provides temporary staffing, permanent recruitment, managed service provider (MSP) programs, master vendor program (MVP), outsourcing solutions, onsite management, and workforce analytics for employers across industries including manufacturing, logistics, healthcare, automotive, and professional services. For job seekers, Adecco offers a free AI-powered resume builder (CV Maker), reverse matching technology, free upskilling through Aspire Academy (3,000+ courses), and a mobile app to search and apply for jobs. Revenue is generated through markup on temporary worker wages, percentage-of-salary placement fees for permanent hires, and managed service fees.

Product overview

Adecco is a global workforce solutions provider offering a comprehensive portfolio of staffing and recruitment services. The core offering consists of temporary staffing, permanent recruitment, managed service provider (MSP) programs, master vendor programs (MVP), outsourcing solutions, onsite management, and analytics services. These are complemented by EZRA for specialized talent acquisition needs. The company also provides free tools including CV Maker (an AI-powered resume builder with speech-to-text and Reverse Matching technology), Aspire Academy (3,000+ free online upskilling courses), Salary Calculator, Cost of Turnover Calculator, Cost of Living Calculator, and a mobile application for job seekers. Specialized programs include the Military Alliance for veterans and military spouses, and the monthly National Jobs Report providing labor market research.

Differentiator

Problem solved

Functional benefit

Products and services

• Temporary Staffing Full-service temporary worker placement managing candidate search, payroll, and administrative functions for contingent workforce needs across industries.
• Permanent Recruitment End-to-end permanent placement services from sourcing through shortlisting to ensure the right long-term hire for client teams, billed as a percentage of the hired candidate's annual salary.
• Managed Service Provider (MSP) Program overseeing contingent labor across multiple staffing suppliers with greater visibility, control, and centralized management for enterprise clients.
• Master Vendor Program (MVP) Comprehensive workforce solution adaptable to client size and scope, managing multiple staffing suppliers under one unified program with consolidated reporting.
• Outsourcing Custom-engineered business process outsourcing solutions covering distribution, fulfillment, manufacturing, assembly, customer service, and HR support, managed as a complete service engagement.
• Onsite Management Dedicated onsite team supporting recruiting, hiring, and workforce management directly within client operations following best practices for large temporary workforces.
• EZRA Workforce solution offering for specialized talent acquisition and management needs.
• Adecco Analytics Workforce analytics platform providing actionable data and market intelligence to drive hiring decisions and workforce planning.
• CV Maker Free AI-powered resume builder with speech-to-text input, smart suggestions for job customization, and Reverse Matching technology to connect resumes with suitable job opportunities.
• Aspire Academy Free online upskilling platform offering 3,000+ courses in manufacturing, customer service, leadership, IT, and other in-demand fields through The Adecco Group US Foundation partnership, accessible 24/7 on mobile devices.
• Adecco App Mobile application for job seekers to search and apply for positions, track hiring status, view assignment details, access pay stubs, and communicate with recruiters (iOS and Android).
• Military Alliance Veterans and military spouse employment program providing career development, upskilling, job placement, and community engagement through The Adecco Group US Foundation; recognized as a Military Friendly Employer (Gold designation).

Quantifiable outcome

• 98.5% total program fill rate achieved for retail client
• +3 more outcomes

Named customers2 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• The Adecco Group US FoundationcoreStrategic or Co-development Partner · 1 January 2026The Adecco Group US Foundation partners with Adecco to host National Hire a Veteran Day events across the US. The Foundation supports the Military Alliance program which has helped more than 100,000 military families secure employment opportunities.
• MicrosoftcoreStrategic or Co-development Partner · 1 January 2025The Adecco Group partnered with Microsoft to develop a cutting-edge generative AI career platform (Copilot with Microsoft) to help job candidates throughout their job hunt, from finding better paying roles to building resumes to prepping for interviews. This collaboration brings AI to the job search process.
• The Adecco Group US FoundationcoreStrategic or Co-development PartnerPartnership with The Adecco Group US Foundation to provide Aspire Academy with 3,000+ free upskilling courses for associates, focusing on today's in-demand skill sets including software programs, management, leadership, and other foundational career skills. Also supports the High School Equivalency Program.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Insight Global: Large US staffing firm providing temporary, permanent, and managed services across IT, accounting, finance, and engineering. Direct overlap in enterprise staffing and MSP programs.
• Robert Half International: Direct competitor in professional staffing and permanent placement across finance, accounting, technology, and administrative roles. Strong overlap in direct hire and temp-to-hire for office and professional segments.
• Randstad: Direct global competitor in temporary staffing, permanent placement, MSP/MVP, and outsourcing. Operates at comparable multinational scale with overlapping verticals in industrial, professional, and healthcare staffing.
• Hays plc: International peer focused on professional staffing and permanent recruitment across multiple geographies. Comparable business model with strong overlap in skilled labor placement and workforce solutions.
• Kelly Services: Direct competitor offering temporary staffing, permanent placement, BPO, and MSP programs. Comparable branch network and customer base across industrial and professional verticals.
• ManpowerGroup: Direct competitor with parallel offerings in temporary staffing (Manpower), professional staffing (Experis), and RPO/MSP. Operates in 60+ countries with similar employer-of-record model for contingent labor.
• TrueBlue: Direct competitor in industrial and administrative staffing under brands like PeopleReady and Centerline. Comparable model for high-volume contingent labor and onsite managed services.

Emerging players

• Indeed: Job board and matching platform owned by Recruit Holdings. Adjacent competitor for employer-driven job posting, sourcing, and direct candidate engagement versus full-service staffing.
• ZipRecruiter: Digital-first job matching platform using AI-driven matching for SMB and enterprise hiring. Competes with Adecco for self-serve job seeker flow and small employer placements.

Broad incumbents

• Recruit Holdings (parent of Indeed and staffing brands): Global HR/recruitment conglomerate operating staffing agencies (RGF Staffing), HR tech (Indeed), and matching platforms. Comparable diversified portfolio across staffing services and digital recruitment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/www.adecco.com

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Adecco