ADIHAM

What ADIHAM does

ADIHAM is a French non-profit home care association (loi 1901) headquartered in Villeurbanne, in the Lyon metropolitan area, operating since 1972 and renamed from ADIAF-SAVARAHM in 2022 to mark its 50th anniversary. The association operates a service prestataire model where ADIHAM itself is the legal employer of caregivers (AVS, AMP, ADVF, TISF) who deliver interventions in clients' homes 7 days a week, 24 hours a day, across 10 geographic sectors in the Rhône department. The organization employs 320 qualified staff and serves three primary populations: elderly persons (funded through APA allocated by Métropole de Lyon), children and adults with disabilities (funded through PCH), and families facing temporary difficulties such as pregnancy, illness, separation, or bereavement (funded through CAF). It also operates a differentiated perinatality program, launched in 2010, specializing in post-partum depression prevention and mother-baby relationship support, with 30 dedicated TISF professionals integrated into the AURORE regional perinatality network.

ADIHAM is regulated by multiple French authorities: it holds departmental authorizations (ARCG-PID-2006-0010 for elderly/disabled services, ARCG-ENF-2009-0126 for child welfare/MAE-ASE), a quality agrément (R 050607 A 069 Q 215) from the Préfécture du Rhône, and the Cap'Handéo label for disability services obtained in 2015. The association is a member of FNAAFP/CSF (Fédération Nationale des Associations de l'Aide Familiale Populaire), which provides institutional representation and shared quality frameworks. Revenue is generated by invoicing institutional payers — primarily Métropole de Lyon for APA/PCH allocations, CAF for family services, and CARSAT/MSA for supplementary coverage — with direct client contributions for the residual balance. The technology stack is minimal: a WordPress website, an online client portal for invoice payment via Jepaieenligne (Caisse d'Épargne), and standard EU-hosted infrastructure. No proprietary technology platform, AI capabilities, or API ecosystem is described.

The business model is fundamentally labor-intensive and tied to publicly funded social care allocations. ADIHAM competes for institutional market share with other authorized SAAD providers in the Lyon metropolitan area and relies on referrals from CCAS offices, CAF, and health partners. The association underwent a significant 2003 restructuring due to financial difficulties and has since maintained operational stability while consolidating from 14 to 11 operational sectors. Recent strategic moves include the 2022 rebrand to ADIHAM, ongoing HAS quality evaluations (cahier des charges published October 2025), and continued investment in the differentiated perinatal service line.

Name

ADIHAM

Legal name

Association ADIHAM

Website

https://adiaf.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

11–50 employees

Short description

ADIHAM is a French non-profit home care association headquartered in Villeurbanne, employing 320 staff as the legal employer of caregivers delivering in-home services 24/7 to elderly persons, disabled individuals, and families in difficulty across the Lyon metropolitan area and Rhône department.

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (62419), Private Households (814)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

akta.pro secondary industries

In-Home Respite Care (Hourly/Short-Shift) (HSABAGAA), Senior/Accessibility Concierge & Companion Errands (HSACAIAO), Maternal, Newborn, Child & Adolescent Health (MNCAH) NGOs (HLAJAKAG)

Keywords

• Home care services
• Elderly care assistance
• Disability support services
• Family social services
• Postpartum home support

Headquarters

HQ city

Villeurbanne

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Home Care Services - Age & Disability: As a service prestataire, ADIHAM is the employer of the home care aides who intervene at clients' homes. Services are authorized and tariffed by the Métropole de Lyon. Revenue is generated through public funding arrangements including APA (Aide Personnalisée à l'Autonomie) for elderly and PCH (Prestation de Compensation du Handicap) for disabled persons, as well as direct client payment.
2. Home Care Services - Childhood & Family: Services for families in difficulty including TISF interventions funded through CAF (Caisse d'Allocations Familiales) and social services. Since 2010, a specific post-partum depression prevention program has been offered. Revenue is derived from institutional funders and family contributions based on income.
3. Online Invoice Payment: Clients can pay their invoices online via a secure payment platform (Jepaieenligne by Caisse d'Épargne). While this is a client payment channel rather than a primary revenue stream, it enables collection of service fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

ADIHAM is a non-profit home care association (loi 1901) operating as a service prestataire that employs 320 qualified professionals (TISF, AVS, AMP, ADVF) to deliver in-person home assistance services across the Lyon metropolitan area and Rhône department. It serves elderly persons (APA), persons with disabilities (PCH), families in difficulty (CAF-funded TISF interventions), and mothers experiencing post-partum depression (specialized Périnatalité program), 24 hours a day, 7 days a week, across 10 territorial sectors.

Product overview

ADIHAM is a non-profit home care association (service prestataire) operating multiple specialized service poles. The organization offers integrated home support through: (1) the Âge & Handicap pole for elderly and disabled individuals, (2) the Enfance & Famille pole for families with children, (3) specialized Périnatalité services for new mothers experiencing difficulties, and (4) general home assistance (Prestations à Domicile). Services are delivered by qualified professionals including TISF, AVS, and AMP caregivers. The association also provides a digital client portal for online invoice payment. With 320 employees, ADIHAM operates 7 days a week, 24 hours a day across 10 sectors in the Lyon metropolitan area and Rhône department.

Differentiator

Problem solved

Functional benefit

Products and services

• Pôle Âge & Handicap Home care service pole for elderly and disabled individuals operating as a service prestataire (association is the employer of caregivers). Three teams of professionals (AMP, ADVF, AVS, AD) provide support 7 days a week, 24 hours a day.
• Pôle Enfance & Famille Family support services for families facing temporary difficulties such as pregnancy, birth, adoption, illness, accident, hospitalization, separation, bereavement, or reintegration. Includes daily help, child care support, and educational assistance delivered through TISF and AVF professionals.
• Interventions en Périnatalité Specialized home support for mothers experiencing post-partum depression or relationship difficulties with their babies, delivered by 30 specifically trained TISF professionals. Over 200 families have benefited from this program.
• Services aux Personnes en Situation de Handicap Home care services for children and adults with disabilities, authorized and funded by Métropole de Lyon through Prestation de Compensation du Handicap (PCH). Cap'Handéo-labelled service covering human aid.
• Services aux Personnes Âgées Home care services for elderly and retired individuals, authorized and funded by Métropole de Lyon through APA, covering daily activities, hygiene, mobility, meals, household maintenance, transport, and social accompaniment.
• Prestations à Domicile Core home assistance including essential daily living activities (morning routine, bathing, transfers, meals), household maintenance, errands, meal preparation, and outdoor accompaniment. Available 24/7.
• Espace Client Online client portal enabling customers to pay invoices via secure credit card through Jepaieenligne (Caisse d'Épargne), access accounting services, and provide feedback.

Quantifiable outcome

• Over 200 families have benefited from the specific perinatality device for post-partum depression prevention and mother-baby relationship support
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

23 partnerships are on record, tiered core and minor.

• Caisse d'Allocations Familiales (CAF) / Caf du RhônecoreOthersInstitutional funder and partner providing financing for family support services. CAF determines client participation based on allocataire number. ADIHAM services for families are authorized and funded through CAF conventions.
• Métropole de Lyon / Grand LyoncoreOthersPrimary institutional partner authorizing and tariffing home care services for elderly and disabled persons. Métropôle de Lyon funds APA and PCH allocations and determines service pricing. Also provides aid to caregivers of elderly and disabled persons.
• CARSAT Rhône-AlpescoreOthersSocial security institution providing supplementary funding for home care services alongside APA and PCH. Also provides retirement and social protection services.
• CPAM (Caisse Primaire d'Assurance Maladie)minorOthersHealth insurance fund partner for home care service coordination and funding arrangements.
• MSA (Mutualité Sociale Agricole)minorOthersAgricultural social mutual insurance partner providing supplementary coverage for home care services for rural beneficiaries.
• FNAAFP/CSF (Fédération Nationale des Associations de l'Aide Familiale Populaire)coreStrategic or Co-development PartnerNational federation to which ADIHAM belongs. Provides the AAFP 2.0 website theme, institutional representation, quality frameworks, and standards. FNAAFP/CSF relays ADIHAM's work to public authorities and advocates for SAAD Familles at the national level.
• Association Française des AidantsminorStrategic or Co-development PartnerSince its creation in 2003, this association listens to and advocates for family caregivers. ADIHAM partners with them to support caregiver accompaniment.
• Une Souris VerteminorStrategic or Co-development PartnerAssociation that promotes social participation of children with disabilities. ADIHAM works with them for caregiver accompaniment.
• OVPAR (Office Villeurbannais des Personnes Âgées et des Retraités)minorStrategic or Co-development PartnerLocal organization supporting elderly persons and retirees in Villeurbanne. ADIHAM collaborates with OVPAR for services to elderly persons and has signed the charte de la filière gérontologique Rhône Centre.
• Udaf 69 (Union Départementale des Associations Familiales du Rhône)minorOthersDepartmental union of family associations providing social support and family services coordination in the Rhône department.
• APF France HandicapminorOthersAssociation for paralyzed persons of France. ADIHAM works in regular partnership with APF for disability services, sharing a common goal of promoting autonomy and dignity.
• GIHP (Groupement pour l'Insertion des Personnes Handicapées)minorOthersGrouping for the insertion of persons with disabilities. ADIHAM has collaborated with GIHP since 1985 on training auxiliary personnel for disability services. Partner in Cap'Handéo label activities.
• Ecole Rockefeller / IFEDminorOthersTraining institution providing specific and complementary training for TISF and Responsables Coordinatrices on perinatal support and family intervention.
• NateciaminorOthersHealthcare facility partner in the health and social sector, providing care pathway coordination for ADIHAM beneficiaries.
• ADSEA 69 (Association Départementale de la Sauvegarde de l'Enfance à l'Adulte)minorOthersDepartmental association for child and adult protection. Partner in the social services ecosystem for family support and child welfare.
• CH Le VinatierminorOthersPsychiatric hospital center providing mental health support and care coordination for beneficiaries of ADIHAM services, particularly in perinatal support.
• Filière Gérontologique Rhône CentreminorOthersGerontological sector network. ADIHAM is a signatory of the charte de la filière gérontologique Rhône Centre for elderly care coordination.
• Réseau AURORE (Réseau Régional de Périnatalité)coreStrategic or Co-development PartnerRegional perinatality network of which ADIHAM is a member. The partnership is essential for ensuring quality home accompaniment and comprehensive family care. ADIHAM's perinatal program is integrated with the Aurore network for coordinated care of vulnerable mothers and infants.
• La Cause des ParentsminorStrategic or Co-development PartnerParent support association collaborating with ADIHAM on perinatal interventions for families facing mother-baby relationship difficulties.
• Jumeaux et plusminorStrategic or Co-development PartnerAssociation supporting families with twins and multiples, collaborating with ADIHAM on perinatal and family support services.
• Fondation AutonomiaminorOthersFoundation supporting autonomy and home care initiatives. Listed as a partner organization on ADIHAM's website.
• La CSF (Confédération Syndicale des Familles)minorOthersConfederation of family unions. ADIHAM's parent federation FNAAFP is affiliated with CSF, creating an indirect partnership link.
• Municipalities of Rhône (Villeurbanne, Lyon, Villefranche-sur-Saône, Givors, Caluire, Meyzieu, Gleizé, Dardilly)minorOthersLocal municipalities and town halls (mairies) providing territorial coverage and often CCAS/ASSS coordination for home care service referrals in the Rhône department.

Scale indicators7 records

Recent moves9 records

Expansion highlights5 records

Emerging players

• Azaé (formerly O2 Care Services): Privately-operated French home care platform providing personal care, household, and family support services. Comparable to ADIHAM's service offering but for-profit, with multi-region franchise operations and greater digital marketing/scheduling infrastructure.
• Petits-fils (franchise network): Franchise network specialised in home care for elderly persons (aide aux personnes âgées). Comparable to ADIHAM's Pôle Âge services but with a private franchise model and stronger brand-awareness investment.
• Bien à la Maison (Groupe La Poste / Vivadom): Network of home care providers operating under a brand associated with La Poste Group, offering ADL assistance, household help, and accompaniment services. Comparable to ADIHAM's elderly and family services with a private, multi-region commercial model.

Regional players

• Fédération ADMR du Rhône: Local ADMR federation operating in the Rhône département, directly competing with ADIHAM for APA/PCH mandates and institutional referrals in the same geographic market. Closest direct competitor within ADIHAM's service area.
• ADEF (Aide à Domicile aux Familles): French associative home care provider serving elderly, disabled persons, and families. Comparable to ADIHAM in scope and associative ethos, but concentrated in other régions, not Rhône-Alpes.

Direct peers

• ASSAD (Associations de Soins et Services à Domicile): National network of home care associations providing non-medical services to elderly, disabled persons, and families in difficulty. Operates under the same SAAD framework as ADIHAM and is functionally substitutable in any given local market.
• UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles): National federation of French home care associations providing coordination, quality standards, and representation for its member associations. UNA members deliver SAAD services analogous to ADIHAM's activities and operate under similar institutional/CAF/APA funding frameworks.
• ADMR (Fédération ADMR): France's leading associative network of home care and family support services. ADMR operates the same aide-à-domicile model across all metropolitan départements, serving elderly, disabled, and family clients through local associations — directly comparable to ADIHAM's Pôle Âge & Handicap, Enfance & Famille, and Prestations à Domicile service mix.

Broad incumbents

• Croix-Rouge française: Large non-profit offering home care aide services for elderly and disabled persons across France as part of a broader humanitarian mandate. Overlaps with ADIHAM in aide à domicile but operates at much larger national scale with diversified activities (emergency relief, training, healthcare).
• DomusVi Domidom: Major French senior care operator with home care (Domidom) and residential care (DomusVi) capabilities. Comparable to ADIHAM in the elderly home care segment but operates at much larger commercial scale, with private equity backing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/adiham

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ADIHAM