TAMESIDE CITIZENS ADVICE BUREAU LTD.

What TAMESIDE CITIZENS ADVICE BUREAU LTD. does

Tameside Citizens Advice Bureau Ltd. is a local bureau of the Citizens Advice network, a UK registered charity (charity number 279057) operating as an operating name of the National Association of Citizens Advice Bureaux, a company limited by guarantee (registered number 01436945 England). The Tameside bureau is based in Ashton-under-Lyne, Lancashire, while the national registered office is located at 3rd Floor, 1 Easton Street, London. The organization provides free, confidential, and independent advice to individuals across England on benefits, debt and money, housing, immigration, consumer rights, family law, employment, and health matters.

The service is delivered through a hybrid digital and physical model. A national advice website hosts self-service content across nine major topic areas, accessible to the public via SEO-optimized pages targeting high-intent queries such as PIP entitlements, energy bill grants, and flight compensation claims. Underlying technology includes the national digital advice platform, the AdviserNet login-based advice delivery platform for advisers, benefit and grant calculators, and complaint-handling infrastructure. A physical network of local Citizens Advice bureaux, staffed by over 14,000 trained volunteers, is accessible to clients via postcode search.

As a registered charity and non-commercial entity, the organization does not charge clients for advice. Revenue is sourced from public donations and charitable grants, with the national website featuring prominent donation CTAs and "Support us" calls to action. The go-to-market motion is community-led: the organization reaches clients through accessible local offices, organic search, volunteer recruitment, and policy and campaigns work aimed at systemic change. Customer segments span individuals seeking benefits guidance, those managing debt, housing concerns, immigration matters, consumer disputes, and family law issues.

Name

TAMESIDE CITIZENS ADVICE BUREAU LTD.

Legal name

National Association of Citizens Advice Bureaux

Website

https://adviceguide.org.uk

Company type

Private

Founded year

1939

Operating status

Operating

Headcount range

1–10 employees

Short description

Tameside Citizens Advice Bureau Ltd. is a local UK charity bureau providing free, independent advice on benefits, debt, housing, consumer rights, and related matters to individuals in Tameside as part of the national Citizens Advice network.

Ownership category

akta.pro rank

Product category

Consumer Advice and Advocacy Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Community Housing Services (62422)

SIC

Services-Social Services (8300), Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Debt Management Plans (DMP) Administration (FSAEAFAB), Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF)

Keywords

• Consumer advice services
• Debt advice
• Benefits guidance
• Housing advice
• Charity advisory

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Funding: Citizens Advice is a registered charity (number 279057) and relies on donations and charitable funding to operate. The website includes a donation option ('Make a donation' and 'Support us' sections), indicating reliance on public donations and grant funding rather than commercial revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Tameside Citizens Advice Bureau Ltd. is a local bureau within the National Association of Citizens Advice Bureaux network, providing free, confidential, independent, and impartial advice to individuals on benefits, work, debt and money, consumer rights, housing, family matters, law and courts, immigration, and health. Services are delivered through online self-service resources and in-person guidance from trained volunteers across a network of local offices.

Product overview

Citizens Advice provides free, confidential advice services to the public across England through a network of local bureaus. The organization offers advice and guidance on benefits, work, debt and money, consumer issues, housing, family, law and courts, immigration, and health. The service is delivered by over 14,000 highly trained volunteers and supported by policy, research, and campaigns work. Key resources include adviser resources for staff/volunteers, education resources for consumers, and tools such as AdviserNet (a login-based advice delivery platform). The organization also operates grant and benefit calculators, complaint handling, and accepts donations. No distinct product names or modules are explicitly branded within the provided source data.

Differentiator

Problem solved

Functional benefit

Products and services

• Benefits Advice
• Debt and Money Advice
• Housing Advice
• Consumer Rights Advice
• Family Law Guidance
• Immigration Advice
• Employment and Work Advice
• Health-Related Advice
• Law and Courts Guidance

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Age UK: Large UK charity offering advice and services primarily to older people across benefits, health, and care topics. Comparable as a major UK advice charity with overlapping benefits and consumer-rights guidance, though serving a more focused demographic.
• Macmillan Cancer Support: Large UK charity providing welfare and benefits advice alongside health-related support. Comparable as a major UK charity with significant welfare/benefits advisory services and donation-driven revenue, though anchored in a specific health condition.

Emerging players

• LawWorks: UK charity connecting people in need with free legal advice from volunteer lawyers. Comparable as a donation-funded advice intermediary with a volunteer-professional model, overlapping on Citizens Advice's law and courts vertical.
• Turn2Us: UK charity helping people access benefits, grants, and charitable support through an online platform and helpline. Comparable as a digital-first advice charity addressing welfare/benefits needs, overlapping with Citizens Advice's benefits vertical.

Direct peers

• Money Advice Trust: UK charity that runs National Debtline and Business Debtline, providing free debt advice. Directly comparable as a UK advice charity with similar funding model and overlapping debt-advice service offering.
• Shelter: UK charity providing free housing advice and legal support. Directly comparable as a specialized advice charity operating under a similar donation-funded, volunteer-supported model addressing one of Citizens Advice's core verticals (housing).
• Citizens Advice Scotland: Operates the Citizens Advice brand in Scotland with the same advice categories and charity structure. Closely comparable as a sister entity within the broader Citizens Advice network with identical service verticals and delivery philosophy.
• Christians Against Poverty (CAP): UK charity providing free debt counselling, money education, and poverty support through a network of local centres. Comparable as a faith-inspired, donation-funded charity with a similar local-centre plus digital advice hybrid model.
• StepChange Debt Charity: UK charity offering free debt advice and debt management plans. Comparable as a free, donation-funded advice specialist operating in Citizens Advice's debt and money vertical with similar digital-plus-telephone service model.

Others

• AdviceUK: UK membership body supporting independent advice charities. Comparable as an adjacent sector infrastructure organization within the UK free-advice ecosystem, relevant for industry/peer analysis rather than direct service competition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/tameside-citizens-advice-bureau-ltd-

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TAMESIDE CITIZENS ADVICE BUREAU LTD.