Aero Dili
Aero Dili is the national airline of Timor-Leste, operating a single Airbus A320 from Dili on one domestic route (Dili-Oecusse) and international routes to Indonesia, Singapore, China, Malaysia, and Australia, serving leisure, business, and domestic travelers via direct and OTA channels.
- Company typePrivate
- Founded-
- HeadquartersDili, Timor-Leste
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Aero Dili does
Aero Dili is the national airline of Timor-Leste, operating as a privately-held flag carrier under the legal entity Aero Dili Service Transport, SA, headquartered at Timor Plaza in Dili. The airline runs a single Airbus A320 aircraft (registration 4W-AAL; IATA code 4W, ICAO code DTL) from Dili International Airport (DIL) as its primary hub, serving one domestic route (Dili-Oecusse, the country's enclave within West Timor) and a network of international routes spanning Indonesia (Denpasar), Singapore, Malaysia (Kuala Lumpur), China (Xiamen, Fuzhou), and Australia (Darwin, Melbourne). Across 7 countries, the company reaches leisure travelers, business travelers, domestic commuters, and group bookings through both direct digital channels and third-party distribution.
The core product is a passenger air transport service sold via two cabin classes (Economy and Business) with a four-tier international fare structure (Promo, Standard, Full, Flexible) that varies by validity, baggage allowance, and cancellation/refund conditions. Tickets are distributed through the company's own website (www.aerodili.com), a booking platform (booking.aerodili.com) developed by Nieve Technology, iOS and Android mobile apps, Online Travel Agents including Traveloka and tiket.com, and local travel agents. Supporting products include a web check-in service available 24 to 4 hours pre-departure, baggage services with free sports equipment allowance, and destination guide content for Timor-Leste and the 6 international destinations served.
Revenue is generated primarily through one-time ticket sales, with secondary streams from ancillary fees including excess baggage charges, same-day class upgrades, name correction/change fees (USD 25-75), and cancellation/refund fees that scale with proximity to departure. Business Class revenue is differentiated via 35kg baggage allowance, priority handling, premium meals, and executive lounge access at Singapore Changi (SIN) and Bali Denpasar (DPS). Airport Tax (PSC) and passenger insurance are bundled into ticket prices. The company plans to extend its network to Thailand and Cambodia starting in 2026.
Aero Dili firmographics
Firmographics- Name
- Aero Dili
- Legal name
- Aero Dili
- Website
- https://aerodili.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Aero Dili is the national airline of Timor-Leste, operating a single Airbus A320 from Dili on one domestic route (Dili-Oecusse) and international routes to Indonesia, Singapore, China, Malaysia, and Australia, serving leisure, business, and domestic travelers via direct and OTA channels.
- Ownership category
- akta.pro rank
Aero Dili industry classification
Industry- Product category
- Airline Passenger Transportation
- NAICS
- Scheduled Passenger Air Transportation (481111), Scheduled Air Transportation (4811)
- SIC
- Air Transportation, Scheduled (4512)
- akta.pro primary industry
- Full-Service Airlines (Passenger + Belly Cargo Integrated) (THABAAAF)
Keywords
Where Aero Dili is headquartered
LocationHeadquarters
- HQ city
- Dili
- HQ country
- Timor-Leste
Offices2 records
Markets served
Aero Dili business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Flight Ticket Sales: Primary revenue from sale of flight tickets across domestic routes (Dili-Oecusse, Dili-Denpasar) and international routes (Dili-Singapore, Dili-Xiamen, Dili-Fuzhou, Dili-Kuala Lumpur, Dili-Darwin, Dili-Melbourne). Revenue varies by fare class (Promo U-O-X-E, Q-V-T-M-N-K, L-W-S-Y, I-D-C) and cabin class (Economy/Business).
- Baggage and Ancillary Services: Revenue from excess baggage fees, with free allowances varying by class (Economy: 20-25kg depending on fare, Business: 35kg). Additional 10kg free allowance for sports equipment in both classes. Charges apply for baggage exceeding free allowance.
- Class Upgrades: Revenue from upgrading Economy to Business Class on the same day, date, route, and flight, with passengers paying the price difference between classes plus administration fees.
- Name Correction and Change Fees: Administration and processing fees for name corrections (free up to 3 characters, USD 25 for more), full name changes (USD 75), and gender corrections (free).
- Cancellation and Refund Fees: Cancellation fees varying by timing (USD 10-70 for international flights) plus refund processing fees deducted from refund amounts based on fare rules and time of cancellation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Promo Fare (Subclass U-O-X-E) - International |
| Subscription | Pay-as-you-go | Standard Fare (Subclass Q-V-T-M-N-K) - International |
| Subscription | Pay-as-you-go | Full Fare (Subclass L-W-S-Y) - International |
| Subscription | Pay-as-you-go | Flexible Fare (Subclass I-D-C) - International |
| Subscription | Pay-as-you-go | Economy Class - Domestic |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Aero Dili product offering
Product offeringCore offering
Aero Dili operates as the national airline of Timor-Leste, providing scheduled passenger air transportation on domestic routes (Dili-Oecusse) and international routes to Indonesia, Singapore, China, Malaysia, and Australia using Airbus A320 aircraft. Core services include flight ticket sales across multiple fare classes (Promo, Standard, Full, Flexible), complimentary in-flight meals, baggage allowances, and a digital booking platform accessible via website and mobile app. Ancillary services include class upgrades, name corrections, baggage handling, cancellation and refund processing.
Product overview
Aero Dili is the national airline of Timor-Leste offering a unified flight booking platform accessible via website and mobile app. The product portfolio centers on the Aero Dili Flight Booking System for ticket purchases, supported by complementary services including Web Check-in, dedicated destination guide pages for 6 countries (Indonesia, Australia, Malaysia, Singapore, China, Philippines), and Timor-Leste travel information. The airline operates two cabin classes (Economy and Business) with differentiated in-flight services including meals and baggage allowances. The core booking platform integrates baggage services, member registration, and fare rule management into a single user experience.
Differentiator
Problem solved
Functional benefit
Products and services
- Aero Dili Flight Booking System Web-based booking platform enabling passengers to search, compare, and purchase flight tickets across Aero Dili's domestic and international routes. Supports one-way and round-trip bookings with multi-passenger selection (Adult, Children, Infant).
- Aero Dili Mobile App Native mobile applications for iOS and Android providing flight booking, booking management, and web check-in functionality for passengers.
- Web Check-in Service Self-service web check-in service available from 24 hours to 4 hours before departure, allowing passengers to enter flight date and booking code to complete check-in and download or receive boarding passes via email.
- Business Class Premium cabin class offering priority check-in counters, priority baggage handling, 35 kg baggage allowance, premium meals, executive seating, and access to executive lounges at Singapore Changi Airport (SIN) and Denpasar Airport (DPS).
- Baggage Services Checked and cabin baggage services providing 20-25 kg (Economy, depending on fare subclass) or 35 kg (Business) free allowances, a free 10 kg sports equipment allowance, carry-on allowances of up to 2 cabin items, and charges for baggage exceeding the free allowance.
Quantifiable outcome
- Web check-in available from 24 hours to 4 hours before departure
- +1 more outcomes
Companies that use Aero Dili
Customer profileSegments4 records
Ideal customer profiles4 records
Aero Dili technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Aero Dili partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- TravelokacoreOnline Travel Agent (OTA) partnership allowing customers to book Aero Dili flights through Traveloka platform, expanding distribution reach to travelers who prefer third-party booking sites.
- Tiket.comcoreOnline Travel Agent (OTA) partnership enabling flight ticket sales through tiket.com platform, providing additional booking channel for customers.
- Singapore Changi Airport (SIN) Executive LoungeminorBusiness Class passengers have access to executive lounges at Singapore Changi Airport, enhancing premium travel experience.
- Denpasar Airport (DPS) Executive LoungeminorBusiness Class passengers have access to executive lounges at Bali Denpasar Airport, providing premium amenities for travelers.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Aero Dili competitors and assessment
Company assessmentMarket position
Competitive moat3 records
Key highlights6 records
Customer concentration
Aero Dili social profiles
Digital presenceAero Dili financial estimates
Financial estimateRevenue estimate
Valuation estimate
Aero Dili leadership team
Management profileNumber of profiles
Aero Dili funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Aero Dili M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Aero Dili
What does Aero Dili do?
Aero Dili operates as the national airline of Timor-Leste, providing scheduled passenger air transportation on domestic routes (Dili-Oecusse) and international routes to Indonesia, Singapore, China, Malaysia, and Australia using Airbus A320 aircraft. Core services include flight ticket sales across multiple fare classes (Promo, Standard, Full, Flexible), complimentary in-flight meals, baggage allowances, and a digital booking platform accessible via website and mobile app. Ancillary services include class upgrades, name corrections, baggage handling, cancellation and refund processing.
Is Aero Dili a public or private company?
Aero Dili is a private company. It is classified as state government owned and is currently operating.
When was Aero Dili founded?
Aero Dili was founded in -1. It employs 11 to 50 people.
Where is Aero Dili based?
Aero Dili is headquartered in Dili, Timor-Leste.
How does Aero Dili make money?
Five revenue lines are on record. Flight Ticket Sales are the primary driver. The others are baggage and Ancillary Services, class Upgrades, name Correction and Change Fees and cancellation and Refund Fees.
Does Aero Dili have an API?
No public API is recorded for Aero Dili.
What industry is Aero Dili in?
Aero Dili's product category is Airline Passenger Transportation. Its primary akta.pro industry code is THABAAAF, Full-Service Airlines (Passenger + Belly Cargo Integrated). Its NAICS code is 481111 and its SIC code is 4512.