Affinity Disability Services
Affinity Disability Services is a privately held, registered NDIS provider delivering in-home and community disability support services — including support coordination, daily activities, community access, SIL/ILO accommodation, and group programs — to participants across Ipswich, Brisbane, and the Lockyer Valley in Queensland, Australia.
- Company typePrivate
- Founded-
- HeadquartersIpswich, Australia
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Affinity Disability Services does
Affinity Disability Services is a privately held, owner-operated registered NDIS (National Disability Insurance Scheme) provider delivering disability support services across the Ipswich, Brisbane, and Lockyer Valley regions of Queensland, Australia. The company is led by Managing Directors Michelle Tottle and Jeannie Van Der Boor and operates without any disclosed external investment or parent company. Its service portfolio spans Core Supports and Capacity Building categories and includes Support Coordination at Levels 2 and 3, Psychosocial Recovery Coaching, Daily Activities, Community Access, Supported Independent Living (SIL), Individualised Living Options (ILO), Short Term Accommodation, and a suite of group programs (Cooking, Life Skills, Tech Support, Arts and Crafts, Drivers Licence Readiness, and Budget Support).
The business model is service-led and managed-services in nature. Affinity generates revenue exclusively through NDIS-funded participant plans, with services priced per the NDIS price guide and billed on a pay-as-you-go basis; pricing is not publicly disclosed and is tailored to each participant's plan. Services are delivered directly by Affinity's support workers and coordinators in participants' homes and in the community; a single channel partnership with Straight Edge Property Maintenance extends its offering to include yard maintenance. The company maintains no proprietary technology platform and conducts go-to-market activity through its website, email newsletters, NDIS resource content, and direct outreach to participants, support coordinators, and local referral networks.
The company does not disclose revenue, headcount, or financial metrics. It has progressively expanded its service mix — most notably in November 2023 with the launch of Specialised Support Coordination (Level 3), yard maintenance, and group activities, and again in 2024 with an expanded group program catalogue — and continues to actively publish newsletters and program updates through January 2025.
Affinity Disability Services firmographics
Firmographics- Name
- Affinity Disability Services
- Legal name
- Affinity Disability Services
- Website
- https://affinitydisabilityservices.com.au
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Affinity Disability Services is a privately held, registered NDIS provider delivering in-home and community disability support services — including support coordination, daily activities, community access, SIL/ILO accommodation, and group programs — to participants across Ipswich, Brisbane, and the Lockyer Valley in Queensland, Australia.
- Ownership category
- akta.pro rank
Affinity Disability Services industry classification
Industry- Product category
- Disability Support Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Disability Services & Independent Living Support (BPAGAEAG)
- akta.pro secondary industries
- Disability Services & Independent Living Support (BPAGACAG), Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
Keywords
Where Affinity Disability Services is headquartered
LocationHeadquarters
- HQ city
- Ipswich
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Affinity Disability Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- NDIS Funded Disability Support Services: Affinity operates as a registered NDIS provider delivering funded disability support services. Revenue is generated through NDIS plan funding mechanisms including Supported Independent Living (SIL), Individualised Living Options (ILO), Support Coordination, Daily Activities, Community Access, and Group Programs. Services are funded through participant NDIS plans across various support categories including Core Supports and Capacity Building Supports.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Individualized NDIS-funded support packages |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Affinity Disability Services product offering
Product offeringCore offering
Affinity Disability Services is a registered NDIS provider in Queensland, Australia, delivering personalised disability support services to NDIS participants. Core offerings include in-home support, community access support, support coordination, Supported Independent Living (SIL) and Individualised Living Options (ILO) accommodation services, and group programs across the Ipswich, Brisbane and Lockyer Valley regions.
Product overview
Affinity Disability Services is a registered NDIS provider offering a comprehensive suite of disability support services across Ipswich, Brisbane, and Lockyer Valley areas in Queensland, Australia. The service portfolio includes core support offerings (Support Coordination at Level 2 and Level 3, Psychosocial Recovery Coaching, Daily Activities, Community Access, and Accommodation services including SIL and ILO) complemented by group programs (Cooking Group, Life Skills, Tech Support, Arts and Crafts, Drivers Licence Readiness, and Budget Support). The company operates through in-home support and community access models, focusing on building participant capacity and independence.
Differentiator
Problem solved
Functional benefit
Products and services
- In-Home Disability Support Personalised in-home support delivered to NDIS participants in their own homes across Ipswich, Brisbane and the Lockyer Valley, covering daily living assistance and personal care needs.
- Community Access Support Support for NDIS participants to access and participate in their local community, enabling social, recreational and daily-life activities outside the home.
- Support Coordination Coordination of an NDIS participant's plan, helping them connect with appropriate providers, manage funding and implement the supports outlined in their NDIS plan.
- Supported Independent Living (SIL) Accommodation-based disability support under the NDIS SIL funding category, providing participants with supported living arrangements and around-the-clock assistance as required.
- Individualised Living Options (ILO) Tailored NDIS ILO accommodation support that helps participants design and sustain a living arrangement suited to their individual circumstances and goals.
- Group Programs Group-based disability programs offered to NDIS participants in the Ipswich, Brisbane and Lockyer Valley area to build skills, social connection and community participation.
Companies that use Affinity Disability Services
Customer profileSegments3 records
Ideal customer profiles1 record
Affinity Disability Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Affinity Disability Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Straight Edge Property Maintenance (Jake Burns)minorAffinity partnered with Straight Edge Property Maintenance, owned by Jake Burns, to expand service offerings to include yard maintenance for NDIS participants. The partnership extends services to NDIA-managed participants in addition to Plan and Self-managed participants. Jake Burns has been servicing participants within Ipswich and surrounding suburbs with high-quality property maintenance services.
Scale indicators1 record
Recent moves6 records
Expansion highlights4 records
Affinity Disability Services competitors and assessment
Company assessmentMarket position
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights5 records
Customer concentration
Affinity Disability Services social profiles
Digital presenceAffinity Disability Services compliance and trust
Trust signalCompliance1 record
Affinity Disability Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Affinity Disability Services leadership team
Management profileNumber of profiles
Profiles2 records
Affinity Disability Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Affinity Disability Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Affinity Disability Services
What does Affinity Disability Services do?
Affinity Disability Services is a registered NDIS provider in Queensland, Australia, delivering personalised disability support services to NDIS participants. Core offerings include in-home support, community access support, support coordination, Supported Independent Living (SIL) and Individualised Living Options (ILO) accommodation services, and group programs across the Ipswich, Brisbane and Lockyer Valley regions.
Is Affinity Disability Services a public or private company?
Affinity Disability Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Affinity Disability Services founded?
Affinity Disability Services was founded in -1. It employs 1 to 10 people.
Where is Affinity Disability Services based?
Affinity Disability Services is headquartered in Ipswich, Australia, in the Oceania region.
How does Affinity Disability Services make money?
One revenue line is on record: NDIS Funded Disability Support Services.
Does Affinity Disability Services have an API?
No public API is recorded for Affinity Disability Services.
What industry is Affinity Disability Services in?
Affinity Disability Services's product category is Disability Support Services. Its primary akta.pro industry code is BPAGAEAG, Disability Services & Independent Living Support, with a secondary code of BPAGACAG, Disability Services & Independent Living Support. Its NAICS code is 62412 and its SIC code is 8300.