Agencia Tributaria Región de Murcia

What Agencia Tributaria Región de Murcia does

Agencia Tributaria de la Región de Murcia (ATRM) is a public government tax administration agency owned by the Comunidad Autónoma de la Región de Murcia (CARM) and operating under the regional Ministry of Economy, Finance, European Funds and Digital Transformation. The agency's mandate is to manage, administer, and collect regional ceded taxes (Inheritance and Donation Tax, Property Transfer Tax, Documented Legal Acts) and autonomous own taxes (environmental taxes covering waste storage, coastal water discharges, and atmospheric emissions), as well as to collect local taxes on a delegated basis for municipalities that have signed collaboration agreements. As of the input, ATRM serves the entire Region of Murcia, with collaboration agreements covering 35+ municipalities (including Cartagena, Murcia, Abanilla, Molina de Segura, and San Pedro del Pinatar) and a social collaborator network of 45+ professional associations and colleges.

ATRM distributes services through a multi-channel architecture: a centralized Electronic Administration portal (Sede Electrónica) fronted by the Oficina Virtual (Virtual Office), a physical office network of 35+ locations across municipalities, a telephone helpline (900 878 830 / 012), a prior appointment system (Cita Previa), and authorized social collaborators who file on behalf of clients. The underlying technology stack includes an electronic payment gateway (Pasarela de Pagos) accepting Visa and Mastercard, integrations with 10+ Spanish banking entities for tax collection, Cl@ve PIN identity verification, and supporting programs such as P.A.C.O. (taxpayer assistance program for professionals), Questor (fee self-assessment), and PMM Online (market average prices for vehicle valuation). Recent product launches include electronic Model 600 submission (June 2024), the Environmental Tax Obligors Census (January 2025), and updated IIVTNU self-assessment forms (March 2025).

ATRM's business model is that of a non-commercial public entity. It does not sell services at market prices; tax rates are set by regional and national legislation, and services to citizens are free. Funding flows through the regional government's general budget, with the agency acting as the collection and administration arm for both autonomous taxes and delegated local taxes. Revenue is not a meaningful construct for this entity in the commercial sense.

Name

Agencia Tributaria Región de Murcia

Legal name

Agencia Tributaria de la Región de Murcia

Website

https://agenciatributaria.carm.es

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

Agencia Tributaria de la Región de Murcia (ATRM) is a regional government tax agency that administers and collects regional and delegated municipal taxes for citizens, businesses, and 35+ municipalities across the Region of Murcia through a digital portal and physical office network.

Ownership category

akta.pro rank

Product category

Government Tax Administration Services

NAICS

Public Administration (92)

akta.pro primary industry

Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Tax Return Filing, Processing & Assessment (BPAIADAC)

Keywords

• Regional tax administration
• Tax collection services
• Electronic tax filing
• Municipal tax management
• Public sector services

Headquarters

HQ city

Murcia

HQ country

Spain

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Regional Tax Collection: ATRM collects regional taxes including Inheritance and Donation Tax (Impuesto de Sucesiones y Donaciones), Property Transfer Tax (Impuesto sobre Transmisiones Patrimoniales), and regional environmental taxes. Revenue flows to the Regional Treasury of Murcia.
2. Local Tax Collection Services: ATRM provides tax collection and management services for municipalities (ayuntamientos) that have signed collaboration agreements, collecting local taxes such as IBI, IVTM, IAE, and plusvalía municipal on their behalf.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

ATRM is the official regional tax agency of the Region of Murcia responsible for managing, administering, and collecting regional taxes (such as Inheritance and Donation Tax, Property Transfer Tax, and environmental taxes) and for providing delegated tax collection services to municipalities. It serves citizens, businesses, and local administrations through a multi-channel platform combining an electronic Virtual Office (Oficina Virtual) for digital procedures, a network of physical offices across 45 municipalities, telephone helplines, and a network of authorized professional associations (social collaborators).

Product overview

Agencia Tributaria Región de Murcia (ATRM) operates a multi-channel tax administration platform consisting of the Oficina Virtual (Virtual Office) as the central hub, complemented by physical office locations across 45 municipalities. The system encompasses regional tax self-assessment products (ITPAJD Models 600/620, Inheritance and Gift Tax Models 650/651), local tax management (IIVTNU municipal real estate increment tax, IVTM vehicle tax, IBI property tax), environmental taxes (waste, water discharge, atmospheric emissions), and gaming taxes. Key digital tools include P.A.C.O. (taxpayer assistance program), Questor (fee calculation), and PMM Online (market average prices). The platform supports electronic submission, payment processing via collaborating banks and card networks, Cl@ve PIN authentication, and social collaboration frameworks for professional associations.

Differentiator

Problem solved

Functional benefit

Products and services

• Oficina Virtual (Virtual Office) Central digital hub providing citizens, public administrations, and authorized collaborators with electronic access to all ATRM tax procedures, including self-assessment, payment, certificate issuance, and document submission. Targets residents, businesses, and tax professionals in the Region of Murcia.
• IIVTNU (Municipal Real Estate Value Increment Tax) Self-Assessment Self-assessment system for municipal real estate value increment tax (plusvalía municipal), covering both self-assessment and declaration modes depending on the municipality of the taxpayer.
• IVTM (Mechanical Traction Vehicles Tax) Self-Assessment

Quantifiable outcome

• Services available in 35+ municipalities across the Region of Murcia
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Consejo General de Economistas de EspañacoreChannel Partner/ Reseller/ Distributor · 17 May 2024National-level social collaboration agreement enabling member economists across Spain.
• Asociación Española de Asesores Fiscales (AEDAF)coreChannel Partner/ Reseller/ Distributor · 17 May 2024Social collaboration agreement with the Spanish Association of Tax Advisors for tax filing services.
• Dirección General de Salud Pública y Adicciones - CARMminorStrategic or Co-development Partner · 20 February 2024Delegation of management (encomienda de gestión) for tobacco control activities in gaming establishments in the Region of Murcia. Renewed in 2026.
• Ilustre Colegio Oficial de Economistas de AlicanteminorChannel Partner/ Reseller/ Distributor · 16 January 2024Cross-regional social collaboration agreement expanding service coverage.
• Ilustre Colegio de Abogados de MurciacoreChannel Partner/ Reseller/ Distributor · 25 August 2022Social collaboration agreement enabling lawyers to file tax returns electronically on behalf of their clients. Published in BORM on 25/08/2022.
• Ilustre Colegio de Procuradores de los Tribunales de MurciacoreChannel Partner/ Reseller/ Distributor · 25 August 2022Social collaboration agreement enabling court代理人 to file tax returns on behalf of clients.
• Excmo. Colegio Oficial de Graduados Sociales de la Región de MurciacoreChannel Partner/ Reseller/ Distributor · 20 August 2022Social collaboration agreement for labor and tax professionals to file tax returns on behalf of clients.
• Ilustre Colegio Oficial de Gestores Administrativos de la Región de MurciacoreChannel Partner/ Reseller/ Distributor · 20 August 2022Social collaboration agreement enabling administrative managers to file tax returns and manage tax obligations for clients.
• Colegio Oficial de Economistas de la Región de MurciacoreChannel Partner/ Reseller/ Distributor · 20 August 2022Social collaboration agreement enabling economists to provide tax filing services.
• Municipality of Molina de SeguracoreStrategic or Co-development Partner · 28 April 2022Local tax collaboration agreement covering multiple local taxes including IBI, IAE, IVTM, IIVTNU.
• Municipality of AbanillacoreStrategic or Co-development Partner · 6 April 2022Local tax collaboration agreement for collection and management of IBI, IAE, IVTM, IIVTNU, cadastral management, and traffic fines.
• Municipality of San Pedro del PinatarcoreStrategic or Co-development Partner · 23 June 2021Local tax collaboration agreement for management of local taxes.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Agència Tributària de Catalunya: Regional tax agency of Catalonia performing the same autonomous-community tax administration role as ATRM in Murcia, including inheritance/donation tax, property transfer tax, environmental taxes, and municipal delegation agreements. Closely matched in mandate, digital platform strategy, and operating model.
• Agência Tributária de les Illes Balears (ATIB): Balearic Islands' regional tax agency offering autonomous-community tax management and municipal collaboration agreements — directly comparable in scope, digital offering, and service catalogue to ATRM.
• Agencia Tributaria del Principado de Asturias: Asturias' regional tax agency performing inherited/donation tax, property transfer tax, and delegated municipal collection — closely analogous to ATRM's mandate within a single autonomous community.
• Agencia Tributaria de Andalucía: Andalusia's regional tax agency providing autonomous tax administration, IIVTNU, environmental taxes, and муниципальных delegation agreements — structural twin to ATRM operating in another Spanish autonomous community.
• Hacienda Foral de Bizkaia / Diputación Foral de Bizkaia: One of the three Basque Country provincial tax agencies; provides regional and local tax administration including IBI, vehicle tax, and IIEE equivalents, with comparable electronic services and office networks. Functions as a direct regional peer to ATRM.

Broad incumbents

• Agencia Estatal de Administración Tributaria (AEAT): Spain's national tax administration agency, responsible for federal taxes, customs, and the bulk of personal/corporate income tax. Directly comparable to ATRM in function (tax administration, electronic filing, e-payment, professional collaborator network) but operates at a national scale rather than a single autonomous community.
• HRMC (HM Revenue & Customs): UK national tax authority with mature e-filing/digital tax services comparable to ATRM's Sede Electrónica, including Making Tax Digital initiative. Not a direct regional peer but a benchmark for digital public-service tax administration at scale.

Others

• Wolters Kluwer (Tax & Accounting Spain / a3): Private-sector tax software and professional-services provider serving Spanish gestors, abogados, and asesoras fiscales — touches the same P.A.C.O./colaborador social workflow and represents the adjacent commercial ecosystem that ATRM's digital platform competes against for tax-preparation mindshare.
• Sede Electrónica del Catastro (Dirección General del Catastro): Spain's national cadastral electronic portal, providing property data integrated with regional tax agencies (including ATRM's IBI workflows). Comparable as a public-sector digital-service provider for property-related tax administration.

Regional players

• Agence FranceLocale / DGFiP (Direction Générale des Finances Publiques): French national tax administration handling income, property, and local taxes with significant online filing infrastructure; informs European best-practice parallels even though France lacks Spain's regional tax-agency structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/agencia-tributaria-regi%C3%B3n-de-murcia

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Agencia Tributaria Región de Murcia