PT PELNI

What PT PELNI does

PT PELNI (Pelayaran Nasional Indonesia / Persero) is an Indonesian state-owned enterprise (BUMN) established in 1952 that provides domestic and international shipping transportation and vessel agency services. The company's strategic business unit, PELNI Agencies, delivers full port agency services including clearance in/out, crew changes, cargo handling, waste management, and logistics coordination for cruise ships, cargo vessels, oil and gas carriers, and specialized support ships. PELNI operates the most comprehensive shipping agency network in Indonesia with 43 branches and 116 terminal points, providing direct service without sub-agents or subcontractors.

The business serves a diversified B2B customer base spanning international cruise lines (Carnival Cruise Line, Holland America Line, Seabourn, Ponant, Lindblad Expeditions), domestic and regional shipping operators (Samudera Indonesia, Meratus Line, Pertamina Trans Kontinental, Mitsubishi), logistics providers (GAC, Salam Pacific), and adjacent sectors including submarine cable maintenance and bulk commodity transport. Documented throughput includes 4.2 million metric tons of ammonia distribution, 55,000 MT of coal loading, 2,900 MT of crude palm oil loading, and 1,697 tons of asphalt offloading. The company maintains formal strategic cooperation agreements with Pelindo, the Ministry of Transportation (Kemenhub), the Maritime Affairs Ministry (KKP), the Directorate General of Immigration, the Indonesian Navy, and Pertamina International Shipping, anchoring its privileged access to CIQP and regulatory clearance workflows.

Revenue is generated through professional services fees for port agency and ship handling, with no publicly disclosed pricing. Customer acquisition is sales-led, driven by direct engagement with vessel operators, cruise lines, and shipping companies, supported by a digital presence consisting of an enquiry-form website (agencies.pelni.co.id), Instagram, and annual customer appreciation events. The company is fully government-owned under the Ministry of State-Owned Enterprises with no private equity, public listing, or venture capital involvement. There is no software platform, no AI/ML capability disclosed, and no patented technology in the source material; the offering is operationally intensive rather than technology-mediated.

Name

PT PELNI

Legal name

PT Pelayaran Nasional Indonesia (Persero)

Website

https://agencies.pelni.co.id

Company type

Private

Founded year

1952

Operating status

Operating

Headcount range

11–50 employees

Short description

PT PELNI is an Indonesian state-owned national shipping company established in 1952, providing shipping transportation and full port agency services — including clearance, crew changes, cargo handling, and waste management — for cruise lines, cargo vessels, and commercial operators across 43 branches and 116 terminal points in Indonesia.

Ownership category

akta.pro rank

Product category

Maritime Ship Agency Services

NAICS

Support Activities for Water Transportation (4883), Port and Harbor Operations (488310), Marine Cargo Handling (48832), Marine Cargo Handling (488320)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Transportation Services (4700), Water Transportation (4400)

akta.pro primary industry

Port Call Clearance & Documentation (Arrival/Departure, Customs/Immigration/Health) (TLAHAJAA)

akta.pro secondary industries

Port Operations Control Center / Port Call Orchestration (TLAHAFAI), Stevedoring & Vessel Loading/Discharging (Ship-to-Shore Operations) (TLAHALAA), Port Dues, Permitting & Regulatory Clearances (TLAHAFAD), Spare Parts, Ship Chandlery & Logistics to Vessel (TLAHAJAF)

Keywords

• Ship agency services
• Port agency operations
• Vessel clearance services
• Cargo handling services
• Maritime logistics coordination

Headquarters

HQ city

Jakarta Pusat

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Shipping Agency Services: Professional shipping agency services for domestic and international vessels, including port agency, clearance services, and operational coordination. Services include clearance in/out, crew changes, cargo handling, and waste management for visiting vessels.
2. Vessel Operations Support: Full port agency services supporting cruise ships and cargo vessels including waste management, immigration coordination, and logistics support for maritime operations.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

PT PELNI provides professional ship agency (keagenan kapal) services for domestic and international vessels calling at Indonesian ports. Services include clearance in/out, crew changes, cargo handling, vessel waste management, and operational coordination with Customs, Immigration, Quarantine, and Port authorities. The company also engages in domestic and international shipping transportation, leveraging a national branch network of 43 branches and 116 terminal points.

Product overview

PT PELNI (Persero) is a national shipping company established in 1952, providing transportation and ship agency services for both domestic and international shipping. The company operates through a network of 43 branches and 116 terminal points across Indonesia. Its primary service offering is ship agency (keagenan kapal), which encompasses full port agency services, crew change operations (Clearance In/Out), cargo handling, and ship waste management. Services are delivered through professional human resources experienced in shipping and logistics. The company does not operate a modular software platform or SaaS product — its offering consists of physical maritime agency services rather than software products.

Differentiator

Problem solved

Functional benefit

Products and services

• Port Agency Services (Clearance In/Out and Crew Changes) Full port agency service for domestic and international vessels, including immigration clearance in/out and crew change coordination. Serves cruise lines and commercial ship operators calling at Indonesian ports.
• Cargo Handling Services Loading and unloading coordination for cargo vessels, covering bulk commodities such as coal, ammonia, crude palm oil, asphalt, and general cargo across Indonesian ports. Serves commercial cargo operators including bunker fuel and commodity logistics companies.
• Vessel Waste Management Services Waste management and sanitation compliance support for international vessels visiting Indonesian ports, coordinated with port health authorities (Kespel). Serves cruise and international cargo operators requiring MARPOL and local sanitation compliance.
• Domestic and International Shipping Transportation National shipping transportation services for both domestic and international routes since 1952. Supports inter-island connectivity and freight movement as Indonesia's national shipping company.

Quantifiable outcome

• Handled 4,235,282 metric tons of ammonia distribution
• +3 more outcomes

Named customers16 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and supportive.

• Pertamina International ShippingcoreStrategic or Co-development Partner · 27 October 2025Strategic cooperation agreement signed October 2025 to strengthen cargo business operations and maritime logistics.
• Pelindo (Indonesia Port Corporation)coreStrategic or Co-development PartnerStrategic port operator partnership for coordinating vessel operations and port services throughout Indonesian ports.
• Kemenhub (Ministry of Transportation)coreStrategic or Co-development PartnerGovernment ministry partnership for transportation regulation compliance and maritime operations coordination.
• KKP (Maritime Affairs and Fisheries)coreStrategic or Co-development PartnerCoordination with maritime and fisheries authority for vessel clearance and regulatory compliance.
• Imigrasi (Immigration)coreStrategic or Co-development PartnerImmigration clearance coordination for crew changes and passenger documentation for visiting vessels. Strategic cooperation agreement signed October 2025.
• Indonesian Navy (Angkatan Laut)coreStrategic or Co-development PartnerNaval coordination for vessel security and maritime operations support.
• Kemenparekraf (Tourism and Creative Economy)supportiveGTM or Marketing PartnerTourism ministry partnership supporting cruise tourism and maritime tourism development in Indonesia.
• Kespel (Port Health Authority)supportiveStrategic or Co-development PartnerPort health and sanitation coordination for vessel waste management and sanitation compliance.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Meratus Line: Indonesian shipping and logistics operator providing container shipping and related port services across the archipelago. Comparable to PELNI's ship agency and cargo handling operations and competes for similar domestic shipping customers.
• Temas Line: Indonesian shipping line and logistics provider focused on inter-island domestic shipping. Comparable to PELNI in vessel operations and port service coordination within the Indonesian archipelago.
• Soechi Lines: Indonesian shipping group offering tanker, cargo, and ship management services across domestic and regional routes. Compares to PELNI in cargo vessel support and broader maritime service delivery, with overlap in port call coordination.
• PT Samudera Indonesia: Indonesian-listed integrated shipping and logistics company providing ship agency, container shipping, and logistics services domestically. Directly comparable to PELNI as a domestic ship agency competing for the same cruise and cargo customers across Indonesian ports.
• Tanto Intim Line: Indonesian inter-island shipping operator providing passenger and cargo vessel services plus related port logistics. Directly comparable to PELNI's domestic shipping and vessel coordination activities and competes for similar archipelago routes.
• Salam Pacific Indonesia Lines: Indonesian shipping company offering domestic and regional shipping plus port agency services. Directly comparable to PELNI's agency and inter-island cargo operations and competes for the same Indonesian vessel operators.

Broad incumbents

• GAC (Gulf Agency Company): Global ship agency and logistics provider with extensive Indonesian operations serving cruise lines, cargo vessels, and offshore clients. Comparable to PELNI as a multi-port ship agent but operating with international scale and commercial (non-state-owned) flexibility.
• Inchcape Shipping Services: Global port agency and maritime services provider operating across Southeast Asia. Overlaps with PELNI's cruise and cargo ship agency business but as part of a much broader international network rather than a domestic specialist.
• Wilhelmsen Port Services: Global maritime services group providing ship agency, husbandry, and port call services worldwide, including Indonesia. Compares to PELNI in ship agency scope but operates as a commercial, non-state-owned multinational with broader geographic reach.

Others

• Pelindo (Indonesia Port Corporation): State-owned Indonesian port operator that is both a PELNI partner and an adjacent infrastructure player. While not a direct agency competitor, Pelindo's port operations are deeply intertwined with PELNI's agency services and a reasonable adjacent comparable for the broader Indonesian maritime SOE ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/pt-pelni

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PT PELNI