SC Department on Aging (SCDOA)

What SC Department on Aging (SCDOA) does

The South Carolina Department on Aging (SCDOA) is a state government agency headquartered at 1301 Gervais Street, Suite 350, Columbia, SC, that provides programs and resources helping aging citizens and adults with disabilities live independently. It coordinates a portfolio of more than 15 specialized programs spanning Alzheimer's and dementia support (Alzheimer's Resource Coordination Center, Dementia Care Specialist Program), family caregiver support, senior nutrition, in-home care, transportation, legal assistance, Medicare counseling (SCSHIP), long-term care ombudsman services, vulnerable adult advocacy (VAGAL SC), senior workforce development (SCSEP), emergency preparedness (Senior P.R.E.P.), and geriatric physician loan forgiveness. Service delivery is decentralized through a network of 10 regional Area Agencies on Aging/Aging and Disability Resource Centers (AAAs/ADRCs) operating across all 46 counties of South Carolina, supplemented by digital channels including the GetCareSC.com service directory and the Trualta caregiver portal.

The agency is funded through federal Older Americans Act appropriations, state appropriations, and the ElderCare Trust Fund, and services are provided free of charge or at minimal cost to eligible South Carolina residents. SCDOA's go-to-market is event- and partnership-driven, reaching constituents through community events, the monthly Age Ready Series (in partnership with the University of South Carolina College of Social Work), the Talk Medicare with Me Thursdays webinar series, speaker engagements, social media (Facebook, Twitter/X, YouTube), and strategic distribution partnerships — most notably with Walgreens for the Senior P.R.E.P. emergency preparedness program and the SC Emergency Management Division. Customer segments are persona-based rather than commercial, encompassing older adults (60+), adults with disabilities (18+), family caregivers, individuals affected by Alzheimer's/dementia, and community partner organizations.

Name

SC Department on Aging (SCDOA)

Legal name

South Carolina Department on Aging

Website

https://aging.sc.gov

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The South Carolina Department on Aging (SCDOA) is a state government agency that coordinates more than 15 programs and a 10-region Area Agency on Aging network to help South Carolina's seniors, adults with disabilities, and family caregivers live independently through nutrition, caregiver, legal, Medicare, and emergency preparedness services.

Ownership category

akta.pro rank

Product category

Government Aging and Disability Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Caregiver Support, Coaching & Training (HLADALAG)

Keywords

• Aging services
• Disability support
• Caregiver assistance
• Senior nutrition
• Medicare counseling

Headquarters

HQ city

Columbia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Government Funding: SCDOA is a state government agency funded through federal and state appropriations to provide aging and disability services to South Carolina residents.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

SCDOA is a state government agency that coordinates and funds a statewide network of programs helping South Carolina's older adults (60+) and adults with disabilities (18+) live independently. Core offerings include home-delivered and congregate meals, in-home care, transportation, Medicare counseling (SCSHIP), caregiver support, legal assistance, long-term care ombudsman advocacy, emergency preparedness (Senior P.R.E.P.), and the Vulnerable Adult Guardian ad Litem (VAGAL) volunteer advocacy program, delivered through 10 regional Area Agencies on Aging/ADRCs and an online service directory (GetCareSC.com).

Product overview

The South Carolina Department on Aging operates as a state government agency providing a coordinated network of programs and services for seniors, caregivers, and adults with disabilities. The core offerings include the GetCareSC service portal for finding providers, along with 15+ specialized programs covering Alzheimer's/dementia support, caregiver assistance, nutrition, legal services, Medicare counseling, long-term care advocacy, emergency preparedness (Senior P.R.E.P.), employment services, and volunteer guardian ad litem services (VAGAL SC). The agency connects individuals with 10 regional Area Agencies on Aging/ADRCs across the state.

Differentiator

Problem solved

Functional benefit

Products and services

• GetCareSC Service Portal An online service provider finder portal that helps South Carolina seniors, caregivers, and adults with disabilities find assisted living, transportation, financial assistance, and other services across the state.
• Senior Nutrition Program Nutrition services including home-delivered meals and congregate meal programs for South Carolina seniors, delivered through the regional Area Agencies on Aging network.
• Family Caregiver Support Program Provides resources, education, respite information, and support services for family caregivers caring for older adults in South Carolina.
• Medicare Counseling (SCSHIP) and Fraud Prevention State Health Insurance Assistance Program (SCSHIP) providing Medicare counseling, enrollment assistance, and fraud prevention education to South Carolina seniors.
• Long Term Care Ombudsman Program Advocates for residents in long-term care facilities in South Carolina, addressing complaints and ensuring quality of care in nursing homes and assisted living facilities.
• Senior P.R.E.P. (Planning and Resources for Emergency Preparedness) Emergency preparedness initiative developed in partnership with Walgreens and SC Emergency Management Division, providing planning resources and disaster readiness materials for South Carolina seniors distributed at Walgreens locations statewide.
• SC Vulnerable Adult Guardian ad Litem (VAGAL SC)

Quantifiable outcome

• Over 4,300 vulnerable adults served by VAGAL program since 2011
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and supporting.

• WalgreenscoreStrategic or Co-development PartnerWalgreens serves as a distribution partner for Senior P.R.E.P. (Planning and Resources for Emergency Preparedness) materials. Senior P.R.E.P. information brochures are available at Walgreens locations statewide, supporting the initiative designed to raise awareness of emergency preparedness for South Carolina's senior population.
• South Carolina Emergency Management Division (SCEMD)coreStrategic or Co-development PartnerSCDOA partners with SCEMD on the Senior P.R.E.P. program to bring emergency information and materials to seniors. SCEMD serves as the coordinating agency for statewide emergency management, collaborating with county and local leaders during disaster response.
• University of South Carolina College of Social WorkcoreStrategic or Co-development PartnerPartnership with USC College of Social Work for the Age Ready Series, bringing educational programs to help older adults and caregivers stay independent, informed, and connected. Sessions are held at Richland Library North Main and broadcast via Zoom, developed through aging-in-place research with the Healthy Aging Research and Technology Lab and SmartHOME Center.
• Alzheimer's Resource Coordination Center (ARCC) Advisory CouncilcoreStrategic or Co-development PartnerARCC Advisory Council meetings serve as a platform for discussing and advising on initiatives related to Alzheimer's disease and related dementias (ADRD) in South Carolina. The Council meets quarterly to provide input on programs, policies, and services supporting individuals living with ADRD.
• Able South Carolina (Able SC)supportingStrategic or Co-development PartnerAble SC, the state's oldest and largest federally recognized disability-led organization, provides individual services to assist people with disabilities in preparing for emergency disasters. Able SC also offers the Disability Vaccine Access Network and peer support programs referenced in Senior P.R.E.P. resources.
• 10 Regional Area Agencies on Aging/Aging and Disability Resource CenterscoreChannel Partner/ Reseller/ DistributorNetwork of 10 regional AAAs/ADRCs providing services such as home-delivered meals, transportation, in-home care, and other support to enhance quality of life for older adults and adults with disabilities across South Carolina.
• South Carolina Respite CoalitionsupportingGTM or Marketing PartnerThe SC Respite Coalition, a statewide non-profit dedicated to providing short-term relief to family caregivers, partners on caregiver summits and manages a SC Respite Voucher Program that awards up to $500 to eligible family caregivers.
• South Carolina Legal ServicessupportingStrategic or Co-development PartnerSCDOA coordinates with South Carolina Legal Services for monthly legal clinic series for veterans and legal assistance programs for seniors, providing civil legal information and representation for qualifying individuals.
• Respite Care CharlestonsupportingStrategic or Co-development PartnerRespite Care Charleston hosts caregiver support programs including the Caregivers Reading Room virtual book club for caregivers of loved ones with Alzheimer's or dementia, providing online space to read, reflect and connect.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Administration for Community Living (ACL): Federal HHS agency that administers the Older Americans Act and funds state Units on Aging including SCDOA. Comparable as the federal umbrella that sets policy, distributes funds, and defines the regulatory framework SCDOA operates under.
• USAging (National Association of Area Agencies on Aging): National membership association representing the AAAs/ADRCs that constitute SCDOA's delivery network. Comparable as the broader ecosystem body supporting the same regional AAA model SCDOA relies on for service delivery.
• AARP: National aging advocacy organization with state offices in South Carolina that engages on caregiver, Medicare, and long-term care policy. Comparable as a large incumbent operating in SCDOA's same policy and constituent-advocacy space.

Direct peers

• Georgia Division of Aging Services: Georgia's designated state aging division within DHS, administering OAA programs and a 12-area-aging network. Closely comparable to SCDOA as a neighboring Southeastern state agency facing similar demographic trends.
• Florida Department of Elder Affairs: Florida's designated state agency on aging, administering caregiver support, elder abuse prevention, and community-care services through a regional network. Comparable to SCDOA in scope, funding structure (state + federal OAA), and statewide-coordination model.
• New York State Office for the Aging: New York's state aging agency administering OAA-funded caregiver, nutrition, and HIICAP Medicare counseling programs through 59 county offices for the aging. Comparable to SCDOA's structure of a central agency plus a regional delivery network.
• Texas Health and Human Services Commission (Aging Services): Operates the designated state aging-services program for Texas, coordinating Area Agencies on Aging and delivering OAA-funded caregiver, nutrition, and long-term care ombudsman services. Directly comparable to SCDOA as another state Unit on Aging administering federal Older Americans Act programs.
• California Department of Aging: California's designated state agency on aging, administering OAA programs, the Family Caregiver Alliance, and a statewide aging-and-disability resource network. Directly comparable to SCDOA as a state Unit on Aging serving a large senior population.
• Pennsylvania Department of Aging: Pennsylvania's state aging agency overseeing 52 Area Agencies on Aging, APPRISE Medicare counseling, and PACE programs. Directly comparable to SCDOA's AAA-network and Medicare counseling offerings.

Emerging players

• National Council on Aging (NCOA): National nonprofit that partners with state aging agencies on evidence-based chronic-disease prevention (Title III-D) and economic-security programs. Comparable as a co-implementer of SCDOA's evidence-based disease prevention portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/agingsc
• YouTubeyoutube.com/channel/UCLvehY8pXIhTiDD1CNZgMEg
• Facebookfacebook.com/SCDOA
• LinkedInlinkedin.com/company/sc-department-on-aging-scdoa

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SC Department on Aging (SCDOA)