Aguas Santafesinas

What Aguas Santafesinas does

Aguas Santafesinas S.A. (ASSA) is a state-owned provincial water and sewage utility wholly owned by the Gobierno de Santa Fe, operating under the supervision of EnReSS (Ente Regulador de Servicios Sanitarios). The company provides potable water and sewage services to approximately 2 million residents across 15 cities in Santa Fe Province, Argentina. Its core technical asset is the Sistema de Grandes Acueductos, a master-planned network of 11 aqueducts designed for a 30-year horizon; 6 aqueducts are currently operational, totaling 840 kilometers of pipelines and serving over 967,000 inhabitants across 58 localities. Supporting infrastructure includes a Planta Potabilizadora y Obra de Toma (water treatment plant and intake works).

The company operates a unified customer-facing platform centered on the Portal / Oficina Virtual, which enables online bill payment, digital invoicing, invoice viewing, appointment scheduling, query and complaint submission, and service status checks. Distribution is hybrid: a self-service virtual portal, an appointment-based in-person system at Centros de Atención, and a WhatsApp support channel. Operational support functions include a Compras y Licitaciones procurement portal, a supplier registration system, and a transparency portal. Community-oriented programs cover water education (Aguas Educa), energy efficiency, sustainable water usage, sports and cultural sponsorships, and historical heritage preservation.

Revenue is generated through regulated utility service fees billed on a recurring monthly basis to residential and small commercial users across the 15-city service area; pricing is not publicly disclosed. All capital investment for infrastructure expansion is funded by the provincial government, which designs, bids, and inspects projects before transferring them to Aguas Santafesinas for operation. The company has approximately 230 employees and no subsidiaries, external shareholders, or private capital involvement.

Name

Aguas Santafesinas

Legal name

Aguas Santafesinas S.A.

Website

https://aguassantafesinas.com.ar

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Aguas Santafesinas S.A. is a state-owned provincial water and sewage utility serving approximately 2 million residents across 15 cities in Santa Fe Province, Argentina. It operates the Sistema de Grandes Acueductos, currently 6 operational aqueducts spanning 840 km, and bills users monthly under regulated tariffs set by EnReSS.

Ownership category

akta.pro rank

Product category

Water and Sanitation Utilities

NAICS

Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Raw Water Conveyance & Transmission (Aqueducts, Mains, Pumping Stations) (EUANAAAB)

akta.pro secondary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

Keywords

• Water utility services
• Sewage treatment
• Potable water supply
• Aqueduct infrastructure
• Sanitation services

Headquarters

HQ city

Rosario

HQ country

Argentina

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain

Revenue model

1. Utility Service Fees: Revenue generated from water supply and sewage services billed to residential and commercial users across 15 cities in Santa Fe province. Users receive monthly invoices and can pay through various channels including digital payments.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels1 record

Core offering

Aguas Santafesinas S.A. provides potable water supply and sewage treatment services to approximately 2 million residents across 15 cities in Santa Fe Province, Argentina. The company operates a strategic large-scale aqueduct network (840 km of pipelines across 6 operational aqueducts) that serves 58 localities and over 967,000 inhabitants. Customers access services through an online Oficina Virtual portal, physical service centers, and appointment-based in-person support.

Product overview

Aguas Santafesinas S.A. is a provincial water and sanitation utility company providing water and sewage services to approximately 2 million residents across 15 cities in Santa Fe Province, Argentina. The company operates a unified platform consisting of a customer-facing web portal (Portal / Oficina Virtual) enabling online bill payment, digital invoicing, appointment scheduling, and service requests. The core infrastructure includes a Sistema de Grandes Acueductos network of 11 planned aqueducts (6 currently operational) spanning 840 kilometers serving 58 localities and over 967,000 inhabitants. Supporting community programs include Aguas Educa, Programa de Eficiencia Energética, Programa Usuarios Sostenibles, sports sponsorship, cultural events, public campaigns, and historical heritage initiatives. Administrative services encompass procurement through Compras y Licitaciones, supplier registration, transparency reporting, and online job applications.

Differentiator

Problem solved

Functional benefit

Products and services

• Oficina Virtual (Customer Self-Service Portal) Unified online portal enabling residential and commercial users to pay bills, view and download invoices, enroll in digital invoicing, schedule appointments, submit queries and complaints, check service status, and manage their water service accounts.
• Sistema de Grandes Acueductos (Large Aqueduct System) Strategic large-scale potable water infrastructure comprising 11 aqueducts designed for a 30-year planning horizon. Currently 6 aqueducts are operational (Acueducto Reconquista, Acueducto Gran Rosario, Acueducto Desvío Arijón, Acueducto Del Norte, Acueducto De La Costa, and Acueducto Centro Santafesino), extending 840 kilometers of pipelines and serving over 967,000 inhabitants across 58 localities in Santa Fe Province.
• Planta Potabilizadora y Obra de Toma (Water Treatment Plant and Intake) Water treatment and intake facility that processes raw water into potable water for distribution through the aqueduct network across Santa Fe Province.
• Centros de Atención (Customer Service Centers) Physical customer service centers distributed across the service territory, providing in-person assistance for inquiries, complaints, and account management for water and sewage service users.
• Atención al Usuario vía WhatsApp Real-time customer support channel via WhatsApp at +54 9 341 695 0008, providing direct assistance for user inquiries and service requests.
• Acueductos Operativos (Operational Aqueducts) Set of six currently operational aqueducts — Acueducto Reconquista, Acueducto Gran Rosario, Acueducto Desvío Arijón, Acueducto Del Norte, Acueducto De La Costa, and Acueducto Centro Santafesino — delivering potable water to municipalities and communes across Santa Fe Province.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core.

• Gobierno de Santa FecoreOthersThe Santa Fe provincial government is the parent entity that funds all investments in infrastructure expansion. The government designs, bids, and inspects large aqueduct projects before transferring them to Aguas Santafesinas for operation. This constitutes a core state policy for water security.
• EnReSS (Ente Regulador de Servicios Sanitarios)coreOthersThe regulatory body for sanitary services oversees and regulates the company's operations as part of the provincial infrastructure framework.

Scale indicators6 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• OSSE Mendoza (Obras Sanitarias Sociedad del Estado): OSSE is the state-owned water and sanitation utility for Mendoza Province, Argentina. Direct peer in business model (provincial state-owned utility), services offered (potable water + sewage), and regulatory environment under a provincial Ente Regulador.
• Sociedad Aguas del Tucumán: Aguas del Tucumán is the Tucumán provincial water utility. Direct peer: same country, same state-owned utility model providing potable water and sewage to provincial municipalities.
• Aguas Cordobesas: Aguas Cordobesas provides water and sewerage services to the city of Córdoba, Argentina. Comparable as another provincial-scale Argentine water utility operating under a regulated concession model with a similar service-portfolio to ASSA.
• Agua y Saneamientos Argentinos (AySA): AySA is Argentina's largest water and sewerage utility, providing potable water and sewage services to the Buenos Aires metropolitan area. It is the closest direct peer: same country, same regulated utility model, same state-backed monopoly structure, serving a far larger population.
• AYSAM (Agua y Saneamiento Mendoza SAPEM): AYSAM provides potable water and sewage services across Mendoza Province. Comparable as a provincial-scale Argentine water utility with infrastructure assets, regulated tariffs, and government oversight similar to ASSA.

Broad incumbents

• Suez (now part of Veolia / Engie assets): Suez operates global water and wastewater utilities and services. Comparable as a global incumbent in regulated water concessions with similar operating model (potable water + sewage under regulated tariff). Its Latin American footprint provides a benchmark for concession economics in emerging markets.
• Aguas Andinas: Aguas Andinas is Chile's largest water utility, serving the Santiago metropolitan region. Comparable as a publicly listed Latin American water utility with similar infrastructure (aqueducts, treatment plants), regulated concession model, and recurring residential/commercial revenue.
• Veolia Water Technologies & Solutions: Veolia is one of the world's largest water and wastewater service operators, with global concessions and technology offerings. While not a direct competitor in Santa Fe, Veolia's concession utilities (e.g., in Argentina's Santa Fe city historically) overlap with ASSA's service profile and represent a global benchmark for utility operations.
• SABESP (Companhia de Saneamento Básico do Estado de São Paulo): SABESP is Brazil's largest state-level water and sanitation utility, serving over 24 million people in São Paulo state. Comparable as a regional-scale water and sewage utility with state backing, infrastructure-heavy operations, and regulated tariffs — a benchmark for what scaled Argentine utilities could aspire to.

Regional players

• Servicoop (Puerto Madryn): Servicoop is a smaller cooperative water and sewage utility serving Puerto Madryn in Patagonia. Comparable as an Argentine regional water utility, but smaller in scale and operates in a different region, so does not directly compete with ASSA.

Market position

Strengths1 record

Weaknesses2 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/aguassantafe
• LinkedInlinkedin.com/company/aguas-santafesinas

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aguas Santafesinas