Haven of Lake & Sumter Counties

What Haven of Lake & Sumter Counties does

Haven of Lake & Sumter Counties, Inc. is a 501(c)(3) nonprofit organization established in 1977 that delivers comprehensive crisis intervention and support services to survivors of domestic violence and sexual assault across Lake, Sumter, and Marion Counties in central Florida. Its service portfolio is built around three core programs: Domestic Violence Intervention (24/7 crisis hotlines, emergency shelter, food, clothing, individual and group counseling, legal advocacy, and court accompaniment), Sexual Assault Services (a 24-hour rape crisis helpline, SANE-certified forensic exam response in Lake and Marion Counties, post-rape counseling, support groups, and legal advocacy), and Training and Education (professional training for law enforcement, healthcare providers, students, and community groups). Supporting these programs are Children's Services for victims and witnesses up to age 17, and a Thrift Shop that converts donated goods into supplemental funding.

The organization has no proprietary technology stack; service delivery is human-mediated through counselors, advocates, and trained SANE nurses operating via hotlines, walk-in counseling offices in Leesburg and Lake Panasoffkee, emergency shelter, and co-response with hospital and law enforcement partners. Haven holds the Certified Rape Crisis Program designation for Marion County and provides SANE services for Lake and Marion County hospitals, creating regulatory exclusivity in forensic and crisis sexual assault services across the tri-county region.

Haven's revenue model is donations- and grants-driven, not transactional. All client services are provided free of charge with no fees or billing. Funding streams include individual and corporate monetary donations, foundation grants (most notably a $100,000 award from the Mount Dora Community Trust in October 2025), recurring community-organization donations from partners such as Harbor Hills Ladies Charity, Dragon Boat Sisters, and Moose Lodge chapters, in-kind donations of goods and services, volunteer labor, and thrift shop sales. The go-to-market approach is community-led: awareness is generated through the website blog, a Facebook page, annual community events (Denim Week, Turkey Trots, HavenFest, 5K races), and a referral network anchored by hospitals, law enforcement, schools, and faith-based organizations. The organization operates from its headquarters at 2602 South Street in Leesburg, FL, with 11-50 employees and continuous operations since 1977.

Name

Haven of Lake & Sumter Counties

Legal name

Haven of Lake & Sumter Counties, Inc.

Website

https://havenlakesumter.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

11–50 employees

Short description

Haven of Lake & Sumter Counties is a 501(c)(3) nonprofit established in 1977 that provides free 24/7 crisis intervention, emergency shelter, counseling, legal advocacy, and SANE-certified sexual assault forensic services to survivors of domestic violence and sexual assault across Lake, Sumter, and Marion Counties in Florida.

Ownership category

akta.pro rank

Product category

Victim Services & Crisis Intervention

NAICS

Temporary Shelters (624221), Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Membership Organizations (8600)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industry

Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF)

Keywords

• Domestic violence services
• Sexual assault services
• Crisis intervention
• Victim advocacy
• Emergency shelter

Headquarters

HQ city

Leesburg

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Others

Revenue model

1. Donations and Contributions: Haven receives monetary donations from individuals, community organizations, and corporate sponsors through direct giving, online donations, and fundraising events.
2. Grants: The organization receives grants from foundations such as the Mount Dora Community Trust ($100,000 grant awarded in 2025) to support ongoing operations and specific programs.
3. Thrift Shop Sales: Haven operates a thrift shop selling donated clothing, household items, and furniture. Proceeds support shelter operations and client services.
4. Volunteer Services: Community members contribute time and skills as volunteers and interns, providing operational support across various programs and the thrift shop.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Haven of Lake & Sumter Counties is a 501(c)(3) nonprofit organization providing free, comprehensive crisis intervention and support services to survivors of domestic violence and sexual assault. Core offerings include 24/7 crisis hotlines, emergency shelter, individual and group counseling, legal advocacy and court accompaniment, SANE (Sexual Assault Nurse Examiner) forensic exams, children's counseling, and community training programs serving Lake, Sumter, and Marion Counties in Florida.

Product overview

Haven of Lake & Sumter Counties is a nonprofit social services organization established in 1977 that provides comprehensive, unduplicated services to victims of domestic violence and sexual assault. The organization operates as a single integrated service offering centered around three core programs: Domestic Violence Intervention Services (including 24-hour crisis hotlines, emergency shelter, counseling, and legal advocacy), Sexual Assault Services (including rape crisis helpline, SANE forensic exams, and survivor support groups), and Training & Education Services (professional training for law enforcement and healthcare providers). Supporting these core services are Children's Services for child victims and witnesses, and a Thrift Shop for donated goods. All direct services are provided free of charge to clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Domestic Violence Intervention Services Comprehensive crisis intervention for adult domestic violence victims and their dependent children, including 24-hour hotline, emergency shelter with food and clothing, individual and group counseling, legal advocacy for protective injunctions, court accompaniment, and referrals. Free of charge.
• Sexual Assault Services 24-hour rape crisis helpline, SANE (Sexual Assault Nurse Examiner) forensic exams for Lake and Marion Counties, in-person advocacy during forensic exams and law enforcement interviews, post-rape counseling, support groups, and legal advocacy for sexual assault survivors. Free of charge.
• Training & Education Services

Quantifiable outcome

• 100% free services available to all domestic violence and sexual assault victims
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core, notable and minor.

• Harbor Hills Ladies CharitycoreGTM or Marketing PartnerLongstanding partnership providing ongoing support to Haven's emergency shelter through fundraising events and donation drives. Their commitment has helped transform the shelter into a place of hope and healing for domestic violence survivors.
• Marion County (Florida)coreOthersHaven is the Certified Rape Crisis Program providing services to victims and survivors of sexual assault in Marion County, FL.
• Lake County and Marion County HospitalscoreStrategic or Co-development PartnerHaven provides 24/7 SANE (Sexual Assault Nurse Examiner) services to Lake and Marion County hospitals, responding to perform forensic exams for sexual assault victims.
• Lake County and Sumter County Law EnforcementcoreStrategic or Co-development PartnerHaven provides 24/7 response to all police departments to serve victims with trauma situations. Advocates accompany victims during law enforcement interviews and provide courtroom advocacy.
• Punishers M.C.notableGTM or Marketing PartnerMotorcycle club that collaborated with Marion County and Citrus County chapters to support domestic violence shelters. Donated $3,500 to each shelter along with baby items, household supplies, clothing, cleaning products, and personal items.
• Tri-County Browns Backers Chapter #330notableGTM or Marketing PartnerCleveland Browns supporters club that has supported Haven for many years with annual donations including a $6,000 monetary donation in 2021 for Christmas programs.
• South Lake County Moose 1615 and Women of the Moose 1170notableGTM or Marketing PartnerMoose Lodge organization providing ongoing donations including a $1,500 monetary donation and toys for Christmas programs, along with filling Haven's van with essential items.
• Dragon Boat SistersnotableGTM or Marketing PartnerAnnual Turkey Trot donors providing turkeys (26-35 annually) and cash donations ($1,612 in 2021) to support Thanksgiving meals for Haven participants.
• Duke EnergynotableGTM or Marketing PartnerCorporate donor providing donations of pillows and sheets for the emergency shelter.
• Genesis Spanish SpringsminorGTM or Marketing PartnerCommunity organization that hosted a pull-up challenge and collected diapers to help parents at Haven.
• Villages Designing Diva's Annual Fashion ShowminorGTM or Marketing PartnerAnnual fashion show event that donates proceeds along with clothing, shoes, purses, and household items to Haven.
• Florida Hospital WatermanminorStrategic or Co-development PartnerHealthcare partner that hosts Pink Out Celebration events. Haven staff participate to raise awareness about breast cancer and domestic violence services.
• Tri-County Optimist Club FLminorGTM or Marketing PartnerCommunity organization that donated non-perishable food, Thanksgiving pies, clothing and bedding to Haven.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• YWCA Central Florida: Regional YWCA affiliate in central Florida providing DV shelter, sexual violence response, and social services. Overlapping mission and Florida footprint, though with a broader women's empowerment portfolio.

Direct peers

• Dawn Center of Hernando County: Hernando County domestic violence shelter and sexual assault services provider offering crisis hotline, shelter, counseling, and legal advocacy. Operates the same integrated DV/SA model in a neighboring Florida county.
• The Spring of Tampa Bay: Hillsborough County-based DV/SA shelter and services nonprofit offering emergency shelter, forensic exams, advocacy, and counseling. Closely comparable service mix and Florida operating geography.
• Center for Abuse and Rape Emergencies (CARE): Charlotte/DeSoto/Lee County-based nonprofit providing emergency shelter, SANE/forensic services, and 24/7 crisis response for DV and SA survivors. Directly comparable Florida-based integrated service provider.
• Harbor House of Central Florida: Central Florida DV/SA shelter and advocacy organization based in Orange County. Directly comparable model — emergency shelter, SANE/forensic response, 24/7 hotline, and counseling for survivors — serving an adjacent Florida region.
• House of Hope (St. Lucie County): St. Lucie County nonprofit providing emergency shelter, advocacy, counseling, and 24/7 crisis services for DV/SA survivors. Closely mirrors Haven's integrated service model in another Florida region.
• SafePlace (Seminole County): Seminole County domestic violence shelter and advocacy nonprofit providing 24/7 hotline, emergency shelter, counseling, and SANE-adjacent services. Operates with similar mission, service portfolio, and Florida regional footprint.

Broad incumbents

• RAINN (Rape, Abuse & Incest National Network): National anti-sexual-violence organization operating the national sexual assault hotline. Operates broader scope and national scale but addresses an overlapping survivor population and sexual assault response mission.

Regional players

• Safe Haven of Tarrant County: Fort Worth/Dallas-area DV/SA shelter with comparable emergency shelter, forensic, and counseling services but operating in a different geography. Useful as a comparable for funding scale and operational benchmarks.

Others

• Florida Coalition Against Domestic Violence: Statewide umbrella organization that funds and certifies Florida-certified DV centers, including Haven. Functions as a funder/regulator rather than a direct competitor, but shapes the funding and certification environment Haven operates in.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/HavenLSCNTY
• LinkedInlinkedin.com/company/haven-of-lake-and-sumter-counties-inc-

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Haven of Lake & Sumter Counties