Arlington Heights Memorial Library

What Arlington Heights Memorial Library does

Arlington Heights Memorial Library (AHML) is a municipal public library system founded in 1926 and headquartered in Arlington Heights, Illinois, currently celebrating its centennial. It operates three physical facilities: a main library at 500 N. Dunton Avenue, a Makerplace at 112 N. Belmont Avenue offering fabrication tools including laser cutters and 3D printing, and a Senior Center at 1801 Central Road. The library is a chartered government entity funded by local tax revenue, with no commercial revenue model and no parent company or outside ownership. Services are provided free of charge to Arlington Heights residents who obtain a library card.

The library's core offerings span physical and digital lending (books, eBooks, eAudiobooks, magazines, streaming media via cloudLibrary), curated reading programs (LitCrate subscription-style delivery, Summer Reading), digital research databases, genealogy and local history resources, and technology training. It maintains a Makerplace with fabrication equipment and The Studio with media production tools, plus a bookmobile, pickup lockers, and home delivery service. It also delivers government-adjacent services including license plate renewal, test proctoring, and small electronics recycling.

Its go-to-market is community-led and non-transactional: the library serves residents across eight named segments (Kids & Tweens, Teens, Adults, Businesses & Nonprofits, English-Language Learners, Job & Career Seekers, Teachers, and Accessibility) through physical facilities, mobile service, and digital platforms. Marketing channels include Facebook, Instagram, YouTube, LinkedIn, an email newsletter on Issuu, community events, and partnerships with local organizations such as the Village of Arlington Heights Public Works and area schools. The library employs approximately 173 staff.

Name

Arlington Heights Memorial Library

Legal name

Arlington Heights Memorial Library

Website

https://ahml.info

Company type

Private

Founded year

1926

Operating status

Operating

Headcount range

101–250 employees

Short description

Arlington Heights Memorial Library is a municipal public library founded in 1926 serving Arlington Heights, Illinois residents with free physical and digital lending, maker technology, community programs, and government-adjacent services, funded by local tax revenue.

Ownership category

akta.pro rank

Product category

Public Library Services

NAICS

Libraries and Archives (51921), Libraries and Archives (519210)

akta.pro primary industry

Public Library Operations & Community Branch Management (EDAEAGAC)

akta.pro secondary industries

Public Libraries & Information Services (BPAIACAO), Libraries, Archives & Special Collections (BPAGAHAF), Library-Based Learning Programs (Public Libraries) (EDAAAFAA), Archives, Special Collections & Preservation Operations (Rare Materials, Conservation) (EDAEAGAJ), Digital Reading Content & eBooks (Leveled Readers, Libraries) (EDAFACAH), Civic Education & Community Engagement (Voting, Local Government) (EDAAAFAC)

Keywords

• Public library services
• Community programming
• Digital lending platform
• Makerspace access
• Library education resources

Headquarters

HQ city

Arlington Heights

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Public Library Funding: Arlington Heights Memorial Library operates as a public library funded primarily through local tax revenue and government support. Services are provided free of charge to residents who obtain a library card. There is no commercial revenue model as this is a municipal public service institution.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Arlington Heights Memorial Library is a municipal public library that provides free access to physical and digital collections, educational and cultural programs for all ages, maker technology and creative spaces, job and career resources, and community services including license plate renewal. Services are funded by public tax revenue and delivered through multiple locations, a bookmobile, pickup lockers, and digital platforms to Arlington Heights, Illinois residents.

Product overview

Arlington Heights Memorial Library operates as a comprehensive public library system offering a unified suite of services rather than a modular platform. The core offerings include physical and digital lending (Books & More, Download & Stream), curated reading programs (LitCrate, Reading Programs), digital research tools (Online Resources, Tech Courses, Genealogy), and specialized community services (Makerplace for fabrication, The Studio for media production, Bookmobile, Pickup Lockers, Museum Passes). The library also provides government services like license plate renewal and test proctoring, serving as a multi-service community hub.

Differentiator

Problem solved

Functional benefit

Products and services

• Books & More
• Download & Stream
• LitCrate
• Reading Programs
• Online Resources
• Tech Courses
• Makerplace
• The Studio
• Genealogy & Local History
• Bookmobile
• Pickup Lockers
• Museum & Attraction Passes
• License Plate Renewal
• Test Proctoring

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Cook Memorial Public Library District: Public library district serving Libertyville and Vernon Hills in Lake County, Illinois. Comparable suburban public library with similar offerings including digital resources, programs, and community meeting spaces.
• Evanston Public Library: Illinois public library serving Evanston with three branches, maker spaces, and extensive digital collections. Comparable in scale to AHML with similar suburban community programming focus.
• Schaumburg Township District Library: Suburban Chicago-area public library system serving Schaumburg Township. Operates a similar multi-branch model with maker spaces, digital lending, and comparable programming for the northwest suburbs of Chicago.
• Naperville Public Library: Three-location public library system in Naperville, Illinois, offering comparable digital lending, maker/creation spaces, and demographic-segmented programming to a similar-sized suburban Chicago community.
• Oak Park Public Library: Public library in Oak Park, Illinois, serving a community of comparable size and demographics. Operates a main library plus branch with similar digital lending, programming, and community engagement services.
• Skokie Public Library: Suburban Chicago-area public library with similar offerings including digital resources, maker spaces, and diverse programming for a comparable suburban population.

Broad incumbents

• Chicago Public Library: Largest public library system in Illinois with 80+ branches. Operates as a broader incumbent in the same public library space, with overlapping services (digital lending, maker spaces, programs) but serving a much larger urban population.
• Indianapolis Public Library: Mid-sized public library system operating central library and branches with comparable services including digital lending, maker spaces, and community programming to similar-sized communities.
• New York Public Library: Major U.S. public library system offering overlapping services including digital lending, maker spaces, and community programming. Operates broadly in the same public library space with significantly larger scale and resources.

Others

• bridgeLAN: Consortium of Illinois libraries providing shared digital lending infrastructure (eBooks, eAudiobooks). Relevant as an enabling technology partner that powers digital lending services similar to AHML's cloudLibrary platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/LibVlog/featured
• Facebookfacebook.com/arlingtonheightslibrary
• LinkedInlinkedin.com/company/arlington-heights-memorial-library
• Instagraminstagram.com/ahml

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arlington Heights Memorial Library