Association Française des Aidants

What Association Française des Aidants does

The Association Française des Aidants is a French non-profit association (loi 1901) founded in 2003 and headquartered at 13 boulevard Saint-Michel, Paris, with 39 employees. It operates the first national network dedicated to supporting proches aidants (family and informal caregivers) in France, providing peer support, training, and policy advocacy.

The association's core offering is the Café des Aidants® network — 200+ branded peer-support locations hosted by local partner structures throughout France and facilitated by social workers and psychologists. Complementary offerings include a professional training center (Centre de formation) launched in 2012, a free online accompaniment parcours ('Aider sans s'oublier'), an online skills course ('Aidant et compétent'), and the ROSA orientation tool for professionals. The organization also publishes thematic documentary resources, organizes the Biennale des Aidants conference series (since 2013), and engages in policy advocacy for caregiver recognition.

Revenue is generated through membership dues and donations collected via the HelloAsso platform, paid professional training programs (catalog and on-site), and enterprise advisory services on caregiver-support programs. The association maintains strategic partnerships with major French sector federations (UNA, FEHAP, FNEHAD, ADMR), the French Red Cross, AG2R LA MONDIALE (core financial partner supporting national scaling), Crédit Agricole Assurances, and MONALISA France. Governance is led by President Gwenaëlle Thual.

Name

Association Française des Aidants

Legal name

Association Française des Aidants

Website

https://aidants.fr

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

The Association Française des Aidants is a French non-profit, founded in 2003, that operates the country's first national caregiver support network — including 200+ peer-support cafés, online training programs, and policy advocacy — serving family caregivers, medico-social professionals, and enterprises across France.

Ownership category

akta.pro rank

Product category

Caregiver Support Services

NAICS

Social Advocacy Organizations (8133), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813), Educational Support Services (611710)

SIC

Services-Educational Services (8200), Services-Membership Organizations (8600)

akta.pro primary industry

Parent/Caregiver Training & Family Consultation (ABA) (EDAKAHAG)

akta.pro secondary industry

In-Service Professional Development (Workshops/Institutes/Short Courses) (EDACAIAB)

Keywords

• Caregiver support services
• Caregiver training programs
• Peer support groups
• Family caregiver advocacy
• Non-profit association

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Membership dues and donations: The association generates revenue through membership fees and voluntary donations collected via its HelloAsso platform (adhesion/don).

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Association Française des Aidants is a French non-profit association that supports family and informal caregivers (proches aidants) through a network of over 200 branded in-person support groups (Cafés des Aidants®), online accompaniment courses (Aider sans s'oublier, Aidant et compétent, Formation des Aidants en ligne), a professional training center offering a catalog of programs for medico-social organizations, and advisory consulting services for enterprises. It also maintains a documentary resource library (Fonds documentaire) and conducts national advocacy for caregiver recognition.

Product overview

Association Française des Aidants operates as a comprehensive support platform for caregivers in France, offering both in-person and digital services. The core offerings include the Café des Aidants® network of physical meeting places, a training center with both in-person and online training programs (Formation des Aidants en ligne, Parcours Aidant et compétent, Aider sans s'oublier), and a documentary resource library. The association also provides member services through its dedicated member area and maintains partnerships with organizations like AG2R LA MONDIALE for program deployment.

Differentiator

Problem solved

Functional benefit

Brands

• Café des Aidants®: A branded concept of meetings and exchanges for caregivers, animated by social workers and psychologists with expertise in caregiver issues. These cafes are created and labeled by the Association and deployed throughout France by local member structures.
• Aider sans s'oublier
• Aidant et compétent
• Biennale des Aidants

Products and services

• Café des Aidants® Places of encounters and exchanges for caregivers, animated by social workers and psychologists with expertise in caregiver issues. Open to all caregivers regardless of age or pathology of the person being cared for. Deployed nationwide through local partner member structures.
• Formation des Aidants en ligne Online training program for caregivers enabling remote access to educational content about caregiving (Atelier Comprendre pour agir in présentiel and en visio).
• Parcours Aidant et compétent Online accompaniment journey designed to help caregivers develop skills and competencies for their caregiving role.
• Aider sans s'oublier (Parcours d'accompagnement en ligne) Free online accompaniment journey to help caregivers find their right place without exhausting themselves. Co-designed with and for caregivers.
• Centre de formation Training center offering a professional training catalog for individuals working with caregivers, including on-site training organization for medico-social organizations and enterprises.
• Catalogue des formations Training catalog listing available training programs for professionals working with caregivers.
• Action de conseil (Advisory consulting for enterprises) Advisory services (action de conseil) to help enterprises develop caregiver support programs for their employees.
• Outil ROSA (orientation tool) Orientation tool for medico-social professionals to direct caregivers to appropriate resources and support services.
• Mosaïque aidants Publication highlighting 10 inspiring initiatives for coordination and support animation for caregivers in territories.

Quantifiable outcome

• The 200th Café des Aidants was opened in 2019, demonstrating significant nationwide scaling from 20 locations in approximately 3 years.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered major, core and minor.

• MONALISA FrancemajorStrategic or Co-development Partner · 2 July 2026MONALISA France and the Association Française des Aidants partnered in a national initiative to prevent the isolation of caregivers, with planned joint actions across French territories.
• FNEHAD (Fédération Nationale des Établissements d'Hospitalisation à Domicile)majorStrategic or Co-development Partner · 26 May 2017A partnership was established between the Association Française des Aidants and FNEHAD on May 26, 2017, to develop actions supporting caregivers in the context of hospitalization at home.
• Croix-Rouge française (French Red Cross)majorStrategic or Co-development Partner · 29 October 2016A partnership convention was signed between the Association Française des Aidants and the French Red Cross on October 29, 2016 to develop joint actions supporting caregivers.
• UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles)coreStrategic or Co-development Partner · 6 January 2015UNA and the Association Française des Aidants signed a partnership convention on January 6, 2015 to develop joint actions for caregivers across UNA's network of home care and services organizations.
• FEHAP (Fédération des Établissements Hospitaliers et d'Aide à la Personne)majorStrategic or Co-development Partner · 2 December 2014A partnership convention was signed with FEHAP on December 2, 2014 to support and accompany family caregivers through FEHAP's member institutions.
• CSF et FNAAFP/CSFminorStrategic or Co-development Partner · 3 November 2014A partnership was formed between the Association Française des Aidants, CSF (Confédération Syndicale des Familles), and FNAAFP/CSF to unite efforts in support of caregivers.
• Fondation Léopold BellanminorStrategic or Co-development Partner · 22 April 2014The Fondation Léopold Bellan and the Association Française des Aidants committed together to recognize and support all family caregivers.
• AdessadomicileminorStrategic or Co-development Partner · 16 January 2014Adessadomicile and the Association Française des Aidants united their efforts on the question of caregivers to develop joint support actions.
• ADMRcoreStrategic or Co-development Partner · 2 September 2013ADMR and the Association Française des Aidants partnered in September 2013 to improve the recognition of the caregiver role and provide ongoing support to caregivers through ADMR's local service network.

Scale indicators2 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles): French federation of home care and service organizations and existing strategic partner (2015 convention). UNA's member network directly intersects with caregiver support through home care services, making it a directly comparable peer operating in the same caregiver/medico-social space.
• FNEHAD (Fédération Nationale des Établissements d'Hospitalisation à Domicile): Federation of home hospitalization establishments and existing partner (2017 convention). FNEHAD directly engages with caregivers in home hospitalization contexts, making it a directly comparable peer in caregiver support for home-based medical care.
• MONALISA France: National initiative to combat social isolation of elderly people in France and recent AFA partner (2026). Operates a volunteer-based civic engagement model targeting similar populations (caregivers and isolated elderly), with a comparable community-led, non-profit structure.
• ADMR (Association du service à domicile): Federation of local home service associations across France and existing partner (2013 convention). ADMR's local service network operates in the same caregiver/home support space, providing directly comparable caregiver-facing services through a similar federated model.
• France Alzheimer: Leading French association supporting patients with Alzheimer's and their family caregivers. Operates a similar support-group model (often branded similarly) and competes for the same caregiver members, but specializes narrowly in one disease versus the association's broader caregiver mandate.
• Fondation France Répit: French foundation focused on respite solutions for caregivers of dependent persons. Directly comparable mission focused on caregiver respite (which AFA also addresses), making it a focused peer in one of the association's key thematic areas.

Broad incumbents

• Croix-Rouge française (French Red Cross): Major French humanitarian organization and existing strategic partner (2016 convention). Operates broadly in health, social support, and caregiver assistance across France, with much larger scale and resources, making it both a peer and a partner to Association Française des Aidants.
• FEHAP (Fédération des Établissements Hospitaliers et d'Aide à la Personne): Federation of private non-profit healthcare and social service providers and existing partner (2014 convention). FEHAP's member institutions provide parallel caregiver support services within hospitals and personal aid establishments, making it a comparable peer with broader health-system scope.

Regional players

• Carers UK: UK national charity supporting family caregivers with policy advocacy, training, and direct services. Highly comparable mission and product mix (information, training, advocacy) but operates in the UK rather than France, making it a regional peer by geography.

Others

• Eurocarers: European umbrella organization representing caregiver associations across EU member states. Comparable mission focused on caregiver advocacy and recognition at the policy level, providing a transnational coordination layer that the French association could partner with or compete against for influence.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/associationfrancaisedesaidants
• LinkedInlinkedin.com/company/association-fran%C3%A7aise-des-aidants

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Association Française des Aidants