Hrvatska akreditacijska agencija - Croatian Accreditation Agency

What Hrvatska akreditacijska agencija - Croatian Accreditation Agency does

Hrvatska akreditacijska agencija (HAA, the Croatian Accreditation Agency) is an independent, non-profit public institution established in 2004 by Government Decree (Official Gazette 158/2004) under the Law on Accreditation. Designated as Croatia's sole national accreditation body, HAA operates under HRN EN ISO/IEC 17011 and EU Regulation 765/2008 to accredit conformity assessment bodies across testing and calibration laboratories (HRN EN ISO/IEC 17025), medical laboratories (HRN EN ISO 15189), certification bodies for products, management systems, and persons, inspection bodies (HRN EN ISO/IEC 17020), proficiency testing providers (HRN EN ISO/IEC 17043), and greenhouse gas verifiers (HRN EN ISO 14065). Since November 2005 HAA has been a full member of the European Co-operation for Accreditation (EA), and its EA MLA and ILAC MRA mutual-recognition credentials allow certificates and test reports issued by HAA-accredited bodies to be accepted across European and global markets without re-testing.

HAA's core technology footprint is its e-Akreditacija public portal (akreditacija.gov.hr), which provides e-inquiry, the Registry of Accreditations, and the Register of Suspended and Withdrawn Accreditations, alongside the main corporate website at akreditacija.hr. The management system is built on the HRN EN ISO/IEC 17011 standard and EU Regulation 765/2008, with no proprietary AI or commercial technology products. Distribution is direct from the Zagreb headquarters (Ulica grada Vukovara 78), with no intermediaries. Headcount stands at 16, organized across four operational departments covering laboratories, certification bodies, inspection bodies, and confirmation-of-competence in the mandatory area, plus a system management function and a general affairs unit.

HAA generates revenue primarily through accreditation service fees per procedure type — initial accreditation, surveillance, reaccreditation, and scope extension — under a published Cjenik usluga HAA (Fee Schedule) and the Pravilnik o utvrđivanju naknade troškova akreditacije, billed on multi-year contract cadences. The GTM motion is sales-led but government-anchored: HAA engages directly with Croatian ministries that prescribe accreditation as evidence of competence, services conformity assessment bodies in Croatia (with cross-border accreditation possible under EA rules), and maintains its recognition through active participation in EA, ILAC, and IAF governance bodies. The customer base spans five horizontal segments (laboratories, certification, inspection, PT providers, GHG verifiers), and the entity remains government-owned with a Director appointed by the Croatian Government for a four-year term.

Name

Hrvatska akreditacijska agencija - Croatian Accreditation Agency

Legal name

Hrvatska akreditacijska agencija

Website

https://akreditacija.hr

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Hrvatska akreditacijska agencija (HAA) is Croatia's sole national accreditation body, accrediting testing, calibration, and medical laboratories, certification bodies, inspection bodies, PT providers, and GHG verifiers under HRN EN ISO/IEC 17011 and EU Regulation 765/2008. Operates from Zagreb with 16 staff serving Croatian and cross-border conformity assessment bodies.

Ownership category

akta.pro rank

Product category

Accreditation Services

NAICS

Testing Laboratories and Services (54138), Business Associations (813910)

SIC

Services-Membership Organizations (8600)

akta.pro industry

PRIMARYEDADACAB

National/Institutional Accreditors (Career, Faith-Based, Distance, etc.)

Education/Education Administration, Accreditation & Policy/Accreditation Bodies (Institutional & Programmatic)

SECONDARYEDADACAG

International/Transnational Accreditation & Recognition Bodies

Education/Education Administration, Accreditation & Policy/Accreditation Bodies (Institutional & Programmatic)

SECONDARYEDADACAH

Accreditation Coordination, Recognition & Meta-Accreditation Bodies

Education/Education Administration, Accreditation & Policy/Accreditation Bodies (Institutional & Programmatic)

SECONDARYBPAIAOAC

Standards, Metrology & Accreditation Bodies

Business & Public Services/Public Sector & Government Administration/Regulatory Agencies & Licensing (Cross-sector)

Keywords

• Conformity assessment accreditation
• Laboratory accreditation services
• Certification body accreditation
• Inspection body accreditation
• National accreditation body

Headquarters

HQ city

Zagreb

HQ country

Croatia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Accreditation fees and service charges: HAA generates revenue through fees charged for accreditation services including initial accreditation, surveillance, reaccreditation, scope extension, and other procedural activities. Fees are governed by HAA's published pricing schedule (Cjenik usluga HAA) and the Regulation on fee schedules for activities in accreditation procedures conducted by HAA.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

HAA is the national accreditation body of the Republic of Croatia, providing accreditation services to conformity assessment bodies including testing and calibration laboratories, medical laboratories, certification bodies (for products, management systems, and persons), inspection bodies, proficiency testing providers, and GHG verifiers. It operates the e-Akreditacija public portal that hosts the Registry of Accreditations and the Registry of Suspended and Withdrawn Accreditations, and provides accreditation services under HRN EN ISO/IEC 17011 and EU Regulation 765/2008.

Product overview

HAA is an independent, non-profit public institution serving as the national accreditation service for the Republic of Croatia. The organization's primary offering is the accreditation service for conformity assessment bodies, which operates through the e-Akreditacija Portal as the main digital interface. The portfolio includes the core Accreditation Service for evaluating testing laboratories, calibration laboratories, medical laboratories, certification bodies (for products, management systems, and personnel), inspection bodies, PT providers, and GHG verifiers, supported by two public registries—the Registry of Accreditations and the Registry of Suspended and Withdrawn Accreditations. All accreditation activities are conducted in compliance with HRN EN ISO/IEC 17011 and EU Regulation 765/2008.

Differentiator

Problem solved

Functional benefit

Products and services

• Accreditation Services for Conformity Assessment Bodies Core accreditation procedures for testing laboratories, calibration laboratories, medical laboratories, certification bodies (products, management systems, persons), inspection bodies, proficiency testing providers, and GHG verifiers, conducted per HRN EN ISO/IEC 17011 and EU Regulation 765/2008.
• e-Akreditacija Public Portal Online portal providing HAA e-services including the Registry of Accreditations, Registry of Suspended and Withdrawn Accreditations, and e-Query for accreditation inquiries, used by conformity assessment bodies, regulators, and the public.

Quantifiable outcome

• EA MLA signed for 6 accreditation schemes; ILAC MRA signed for laboratory, calibration, and inspection scopes

Named customers5 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• ILAC - International Laboratory Accreditation CooperationcoreStrategic or Co-development Partner · 28 April 2010HAA signed the ILAC Mutual Recognition Arrangement (ILAC MRA) on 28 April 2010 for testing, medical, and calibration scopes, and extended it to inspection scope on 24 October 2012. ILAC MRA enables international recognition of test reports and calibration certificates issued by HAA-accredited bodies across ILAC member economies.
• EA - European Co-operation for AccreditationcoreStrategic or Co-development Partner · 17 November 2005HAA has been a full member of EA since 17 November 2005. On 29 April 2010, HAA signed the EA Multilateral Agreement (EA MLA) for 6 accreditation schemes, and on 03 October 2014 extended the MLA to include GHG verifiers. EA MLA enables mutual recognition of accreditation results among EA member bodies, facilitating acceptance of certificates and test reports across European markets.
• IAF - International Accreditation ForumminorOthersHAA follows the work of IAF and applies their norms and regulations. HAA is not yet an IAF MLA signatory but monitors and participates in IAF activities.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• UKAS - United Kingdom Accreditation Service: UK's national accreditation body, providing accreditation for testing labs, calibration labs, certification bodies, and inspection bodies. Direct peer to HAA as a fellow national accreditation body operating under ILAC MRA and EA MLA frameworks.
• DAkkS - Deutsche Akkreditierungsstelle: Germany's national accreditation body, providing accreditation services across testing, calibration, medical, certification, and inspection bodies. Direct peer operating under the same EA MLA and ILAC MRA framework as HAA.
• ENAC - Entidad Nacional de Acreditación: Spain's national accreditation body, providing accreditation for laboratories, certification bodies, inspection bodies, and verifiers. Direct peer to HAA as a fellow national accreditation body in the EU/EA MLA framework.
• COFRAC - Comité Français d'Accréditation: France's national accreditation body, offering accreditation for testing, calibration, medical labs, certification, and inspection bodies. Direct peer to HAA as a fellow EA MLA signatory serving a similar conformity assessment ecosystem.
• A2LA - American Association for Laboratory Accreditation: US-based accreditation body for testing and calibration laboratories, inspection bodies, and reference material producers. Direct peer offering the same conformity assessment accreditation services as HAA in a different jurisdiction.
• ANAB - ANSI National Accreditation Board: US accreditation body under ANSI providing accreditation for management systems, personnel, product, and forensic bodies, with ILAC MRA and APAC MRA recognition. Direct peer to HAA in the certification accreditation space.
• NATA - National Association of Testing Authorities: Australia's national accreditation body for testing and calibration laboratories, inspection bodies, and reference material producers. Direct peer to HAA as a national accreditation body with ILAC MRA and APAC MRA recognition.
• ACCREDIA - L'Ente Italiano di Accreditamento: Italy's national accreditation body, the sole provider of accreditation services in Italy for testing, calibration, medical, certification, and inspection bodies. Direct peer to HAA with similar EA MLA and ILAC MRA recognition.

Others

• EA - European Co-operation for Accreditation: European regional association of national accreditation bodies that operates the EA MLA. Not a competitor but a strategic partner and meta-accreditation framework in which HAA participates as a full member and MLA signatory.
• ILAC - International Laboratory Accreditation Cooperation: Global cooperation of laboratory and inspection accreditation bodies operating the ILAC MRA. Not a competitor but the international mutual recognition framework in which HAA participates and is signatory to MRA.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hrvatska-akreditacijska-agencija

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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