Altinn

What Altinn does

Altinn is a Norwegian government-operated digital infrastructure platform, launched on 4 December 2003 and now managed by Digitaliseringsdirektoratet (the Norwegian Digitalisation Agency), headquartered in Oslo. It serves as the single mandated internet portal for digital communication between Norwegian businesses, private individuals, and public agencies, handling company registration, tax filings, payroll reporting (A-ordningen), annual accounts, and receipt of official government correspondence. The platform is built on a modern cloud infrastructure with API-first integration via Maskinporten and Altinn APIs, and integrates with national identity (ID-porten supporting MinID, BankID, BankID på mobil, Buypass, Commfides) and authoritative data registers (Det sentrale folkeregisteret, Enhetsregisteret, Kontakt- og reservasjonsregisteret). Core products include the Altinn Portal and Platform, the Tilgangspakker access-management system (~120 packages for businesses, 35 for individuals across 20 categories), the Innboks unified inbox, Systemtilgang for machine-to-machine integration, Klientadministrasjon, and consent/authorization management under DSOP.

The business model is non-commercial: Altinn generates no revenue from users. It is funded through the Norwegian government budget administered by Digitaliseringsdirektoratet, with all services provided free of charge to citizens and businesses. Operating expenses are partly outsourced to Basefarm (infrastructure, servers in Norway) and Accenture (application management and operations). The platform has recorded over 500 million exchanged forms, documents, and decisions from launch through December 2019, serves over 4 million individuals and 1 million+ businesses, and involves 78 government service owners as of January 2025, with Skatteetaten the largest. Documented external value creation reaches billions of NOK in combined public-sector and business savings, and the DSOP consent-based loan application and digital property transaction solutions carry an estimated 30+ billion NOK 10-year value potential. The platform is currently undergoing a major modernization ('Nye Altinn'), launched in December 2024, with the legacy platform scheduled for shutdown in mid-2026.

Name

Altinn

Legal name

Altinn (Digitaliseringsdirektoratet)

Website

https://altinn.no

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Altinn is a Norwegian government-operated digital portal, managed by Digitaliseringsdirektoratet, that serves as the mandatory single channel for digital communication and regulatory reporting between 1M+ businesses, 4M+ citizens, and 78 public agencies. It is funded by the Norwegian state budget and provided free of charge.

Ownership category

akta.pro rank

Product category

Government Digital Services Platform

NAICS

Web Search Portals and All Other Information Services (51929)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industry

eSignature, Forms & Digital Workflow Platforms (HDAEAHAJ)

Keywords

• Government digital portal
• E-government services
• Digital reporting platform
• Public sector technology
• Government data exchange

Headquarters

HQ city

Oslo

HQ country

Norway

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Operations

Revenue model

1. Public Sector Funding: Altinn is a government-funded digital infrastructure platform operated by the Norwegian Digitalisation Agency (Digitaliseringsdirektoratet). It is provided free of charge to all citizens and businesses. Operating costs are covered by the Norwegian government budget. No commercial revenue is generated.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Altinn is a Norwegian government-operated digital platform providing internet portal access for digital communication between businesses, private individuals, and public agencies, as well as a technical infrastructure layer for government entities to build digital services. It functions as the unified national gateway for regulatory reporting, tax filings, official correspondence, and government service delivery, supporting both web self-service interfaces and programmatic API integration for enterprise systems. The platform is provided free of charge and used by over 4 million individuals and 1 million businesses through 78 participating government agencies.

Product overview

Altinn is a unified digital platform combining an internet portal for digital communication between businesses, private individuals, and public agencies with a technical platform for government agencies to build services. The core offerings include the Altinn Portal (main user interface), Tilgangspakker (access packages for authorization), Innboks (unified inbox for messages and forms), and Systemtilgang (system access for business software integration). Supporting modules include Tilgangsstyring (access management interface), Klientadministrasjon (client administration), Maskinportenadministrasjon (API authorization), Samtykke- og fullmaktsavtaler (consent management), and Enkelttjenester (individual service delegation). The platform integrates with government registers (Enhetsregisteret, Folkeregisteret, Kontaktregisteret) via ID-porten authentication and supports business system integration through APIs. Legacy Altinn-roller (Altinn roles) are being phased out in favor of the new access packages system. Key services include Samordnet registermelding for business registration and Starte og drive bedrift for business guidance.

Differentiator

Problem solved

Functional benefit

Products and services

• Altinn Portal The main internet portal enabling digital communication between businesses, private individuals, and public agencies. Provides access to government forms, services, messaging, and business information for all Norwegian users.
• Innboks (Inbox) Centralized inbox for messages, forms, notifications, and receipts from government agencies. Consolidates all government correspondence in one dialog with clear status indicators and long-term archival capability.
• Tilgangspakker (Access Packages) Authorization solution grouping related services for delegated access. Approximately 120 packages for businesses and 35 for private individuals, organized into 20 categories for more precise access control compared to legacy roles.
• Systemtilgang (System Access) Technical user access enabling business systems (e.g., accounting, HR software) to send and retrieve data from public services via Altinn on behalf of businesses or clients without manual login, replacing legacy enterprise users.
• Tilgangsstyring (Access Management) Interface for managing delegations and access rights. Includes access packages, single services, delegation requests, inheritance, Maskinporten administration, guardianships, and consent management.
• Klientadministrasjon (Client Administration) Functionality for delegating authority received from another business to employees or partners. Available to all businesses, not just accountants and auditors as before.
• Maskinportenadministrasjon API authorization management through Maskinporten. Controls which suppliers have access to which APIs, facilitating automated data exchange between systems.
• Samordnet registermelding (Coordinated Registration) Service for registering new businesses and updating existing businesses in Enhetsregisteret, Foretaksregisteret, NAV Aa-registeret, and other government registers.
• Samtykke- og fullmaktsavtaler (Consent and Delegation Agreements) User-managed consent functionality allowing individuals to approve data sharing between public authorities and private parties. Commonly used in loan applications.
• Enkelttjenester (Single Services) Individual service delegation option for granting access to single forms, messages, or digital services rather than entire access packages.
• Starte og drive bedrift (Start and Run Business) Information portal providing guidance on starting and running businesses in Norway, including regulations, support schemes, and government requirements. Managed by Brønnøysundregistrene.
• Vergemål (Guardianship) Functionality for guardians to use Altinn on behalf of the person they represent.
• DSOP Solutions (Digital Public-Private Collaboration) Collaborative solutions between public and private sectors including consent-based loan applications and digital property transactions. Developed through Innovation@altinn program with Skatteetaten, Brønnøysundregistrene, Finans Norge, and BITS AS. Estimated value potential over 30 billion NOK over 10 years.

Quantifiable outcome

• Over 500 million forms, documents and decisions exchanged between users and government via Altinn from 2003 to December 2019
• +2 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core, flagship and minor.

• 78 Government Agencies and Municipalities (Tjenesteeiere)coreStrategic or Co-development Partner · 1 January 202578 government agencies and municipalities participate in the Altinn collaboration, including NAV, Arbeidstilsynet, Helsedirektoratet, Miljødirektoratet, Skatteetaten, Tolletaten, Statistisk sentralbyrå, Brønnøysundregistrene, and many others. Each provides digital services through the Altinn platform.
• Digitaliseringsdirektoratet (Norwegian Digitalisation Agency)coreStrategic or Co-development Partner · 1 January 2020From 1 January 2020, Altinn became part of Digitaliseringsdirektoratet (Digdir). Digdir coordinates the Altinn collaboration and manages the platform on behalf of the service owners. Digdir also leads the further development of the platform.
• Skatteetaten (Norwegian Tax Administration)coreStrategic or Co-development Partner · 1 January 2002Skatteetaten is the largest of the 78 service owners in the Altinn collaboration. It was one of the three founding agencies (alongside Statistisk sentralbyrå and Brønnøysundregistrene) when Altinn was established in 2002. Skatteetaten provides critical tax-related services through Altinn including tax filings, VAT, and A-ordningen payroll reporting.
• Statistisk sentralbyrå (Statistics Norway)coreStrategic or Co-development Partner · 1 January 2002One of the three founding agencies of Altinn in 2002. SSB provides statistical reporting services through the Altinn platform and participates in the broader Altinn ecosystem.
• Brønnøysundregistrene (Brønnøysund Register Centre)coreStrategic or Co-development Partner · 1 January 2002One of the three founding agencies of Altinn in 2002. Brønnøysundregistrene manages the Altinn 'Starte og drive bedrift' content and the EU directive contact point content. They also operate the Enhanced Registration Notification (Samordnet registermelding) for company registration.
• DSOP (Digital Samhandling Offentlig-Privat)flagshipStrategic or Co-development PartnerA public-private collaboration platform developed through Innovation@altinn in partnership with Skatteetaten, Brønnøysundregistrene, Finans Norge, and BITS AS. It enables consent-based data sharing between government and private sector, including consent-based loan applications and digital property transactions. The two DSOP solutions have an estimated value potential of over 30 billion NOK over 10 years.
• Innovation@altinnminorStrategic or Co-development PartnerAn innovation programme within Altinn that fostered collaboration between the public and private sectors, leading to the DSOP platform and other innovations.

Scale indicators7 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• ID.me: US-based digital identity network used by government agencies, healthcare, and financial services for verified login and citizen services. Comparable to Altinn's ID-porten integration as a federated identity and government service access layer, though operating commercially and across agencies in the US.
• Granicus: Commercial gov-tech software provider offering digital services, forms, communications, and workflow platforms to government agencies in the US, UK, and Australia. Comparable to Altinn as a provider of digital service delivery infrastructure for the public sector, though as a commercial vendor rather than a government-operated platform.

Direct peers

• MitID (Danish National e-ID): Denmark's national digital identity infrastructure used to access public and private services. Comparable to Altinn's ID-porten integration as a Nordic national e-ID and authentication layer for government digital services.
• Suomi.fi (Finnish Government Services): Finland's national service portal for citizens and businesses, providing unified access to government services, forms, and messages. Comparable to Altinn as a Nordic government digital portal serving a similar use case (centralized digital interaction with public agencies).
• service-public.fr (French State Portal): France's official portal for administrative procedures, aggregating services and information from national and local government. Comparable to Altinn as a unified entry point for government correspondence and digital services for citizens and businesses.
• e-Estonia (Estonian e-Governance): Estonia's national digital government infrastructure (e-Estonia) provides citizens and businesses with a unified portal for digital public services, e-identity, and e-residency. Directly comparable to Altinn as a national-scale e-government platform with statutory digital service delivery.
• GOV.UK: The UK government's unified web portal consolidating information and services across hundreds of government departments. Directly comparable to Altinn as a single point of digital entry for citizens and businesses to interact with national government.
• MyGov (India): India's citizen engagement and government services platform providing a unified portal for interacting with multiple government departments. Comparable to Altinn in providing a centralized government interface for citizens and businesses.
• Singpass: Singapore's national digital identity and government services platform used by residents and businesses to access public and private sector services. Comparable to Altinn as a national digital gateway combining identity, inbox, and government service access.
• Service NSW: Australian state-level government service platform providing citizens and businesses with centralized access to forms, transactions, and digital services. Comparable to Altinn as a multi-agency government service portal with a single sign-on and integrated service catalog.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/altinn

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Altinn