Arbitration and Mediation Center of Armenia (AMCA)

What Arbitration and Mediation Center of Armenia (AMCA) does

AMCA is a private nonprofit foundation established in 2023 in Yerevan, Armenia, operating as a permanently functioning arbitration and mediation institution that resolves both domestic and cross-border disputes. It was initiated by Armenia's Ministry of Justice with founding support from the Armenian General Benevolent Union, the Centre for Legislation Development Foundation, and the Armenian Bar Association, and receives financial and technical backing from the European Union, Asian Development Bank, Council of Europe, and UNDP. The center operates under Armenia's Law on Commercial Arbitration and Law on Mediation, and its services target commercial parties, banks, legal professionals, judges, and individuals across corporate, financial, mining, investment, IT, construction, insurance, intellectual property, and family disputes.

The center's core products are its Arbitration Rules (adopted November 2023), Mediation Rules (adopted January 2024), and the e-AMCA electronic case management platform. The e-AMCA system enables online case filing, document circulation, virtual hearings, electronic communications, and online cost calculators, supporting proceedings in multiple languages and cases regardless of seat location. AMCA also publishes educational resources including an English-Armenian Arbitration Dictionary, an "Arbitration in 60 Questions" guide, and a handbook on enforcement and annulment of arbitral awards for judges, and runs the Young AMCA community program to build future arbitrators and mediators.

AMCA earns revenue through transaction-based fees: a mediation administrative fee of AMD 70,000 (including taxes) plus mediator remuneration of AMD 150,000 for up to 4 hours and AMD 50,000 per additional hour, while arbitration administrative fees are calculated via an online cost calculator that scales with claim value. Additional revenue is generated from training programs for mediators, arbitrators, judges, lawyers, and business representatives. The center supplements fee income with institutional grants from international donor organizations. Distribution is driven by annual events such as Armenian International Arbitration Week, training programs, partnerships with international arbitration institutions (VIAC, SCC, ICDR, SVAMC, RIMA, SIMC, EODID, ACIC, CAM), and academic cooperation with Yerevan State University.

Name

Arbitration and Mediation Center of Armenia (AMCA)

Legal name

Arbitration and Mediation Center of Armenia Foundation

Website

https://amca.am

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Short description

AMCA is a Yerevan-based nonprofit arbitration and mediation institution, founded in 2023 by Armenia's Ministry of Justice, providing domestic and cross-border alternative dispute resolution services to businesses, banks, legal professionals, and individuals via its e-AMCA platform and Arbitration and Mediation Rules.

Ownership category

akta.pro rank

Product category

Alternative Dispute Resolution Services

SIC

Services-Legal Services (8111)

akta.pro industry

PRIMARYEDADACAL

Accreditation Appeals, Arbitration & Compliance Oversight Bodies

Education/Education Administration, Accreditation & Policy/Accreditation Bodies (Institutional & Programmatic)

Keywords

• Arbitration services
• Mediation services
• Alternative dispute resolution
• Commercial arbitration
• Online dispute resolution

Headquarters

HQ city

Yerevan

HQ country

Armenia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Arbitration Filing and Administration Fees: Fees charged for filing arbitration cases and administrative services provided during the arbitration process.
2. Mediation Services: Fixed fee of AMD 70,000 for mediation services including taxes, with additional mediator remuneration of AMD 150,000 for up to 4 hours and AMD 50,000 per hour thereafter.
3. Training and Education Programs: Revenue from conducting training courses for mediators, arbitrators, judges, lawyers, business representatives, and media professionals.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

AMCA is a permanently functioning arbitration and mediation institution that resolves domestic and cross-border disputes through institutional arbitration and mediation proceedings. It administers cases under its own Arbitration Rules and Mediation Rules, provides electronic case management via the e-AMCA platform, and supports parties with neutral arbitrators and mediators across sectors including corporate, financial, construction, IP, and family disputes.

Product overview

AMCA is a permanently functioning arbitration and mediation institution that provides dispute resolution services through its core e-AMCA electronic platform. The organization operates with two main procedural frameworks: Arbitration Rules for binding arbitral decisions and Mediation Rules for voluntary settlement facilitation. Supporting offerings include educational publications (Arbitration Dictionary, guides on mandatory mediation, and enforcement handbooks), along with training programs and moot court competitions. The platform is designed for both local and international disputes with features supporting electronic communications and online proceedings.

Differentiator

Problem solved

Functional benefit

Products and services

• Arbitration Services Institutional arbitration administered under AMCA's Arbitration Rules, providing binding dispute resolution for domestic and international commercial disputes, with expedited procedures and emergency arbitration capabilities.
• Mediation Services Mediation administered under AMCA's Mediation Rules, including co-mediation and online mediation options, for civil, family, labor, and business disputes seeking amicable resolution.
• e-AMCA System Online platform for electronic filing, document circulation, case management, online hearings, and cost calculation for arbitration and mediation proceedings.
• Training and Education Programs Professional training courses for mediators, arbitrators, judges, lawyers, business representatives, and media professionals on arbitration and mediation procedures.
• Consultation Services Advisory consultations on arbitration and mediation procedures, available via email and phone to potential users of AMCA's dispute resolution services.

Quantifiable outcome

• International arbitration case resolved in 6 months
• +1 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

15 partnerships are on record, tiered core and minor.

• EODID (Athens Arbitration and Mediation Center)coreStrategic or Co-development Partner · 3 November 2025Memorandum of Understanding for cooperation.
• Singapore International Mediation Centre (SIMC)coreStrategic or Co-development Partner · 27 May 2025Training program cooperation in mediation.
• SCC Arbitration InstitutecoreStrategic or Co-development Partner · 4 November 2024Memorandum of Understanding for cooperation in arbitration.
• Arbitration Center of the Iranian Chamber of Commerce (ACIC)coreStrategic or Co-development Partner · 1 November 2024Memorandum of Understanding for cooperation.
• Silicon Valley Arbitration and Mediation Center (SVAMC)coreStrategic or Co-development Partner · 12 September 2024Memorandum of Understanding for cooperation in arbitration and mediation.
• Vienna International Arbitration Center (VIAC)coreStrategic or Co-development Partner · 5 September 2024Memorandum of Understanding for cooperation in arbitration and mediation.
• Milan Chamber of Arbitration (CAM)coreStrategic or Co-development Partner · 4 September 2024Memorandum of Understanding for cooperation.
• Russian Modern Arbitration Institute (RIMA)coreStrategic or Co-development Partner · 12 July 2024Memorandum of Understanding for cooperation.
• Yerevan State University (YSU)coreStrategic or Co-development Partner · 25 April 2024Academic cooperation including student internships, moot court support, practical materials and research resources.
• International Centre for Dispute Resolution (ICDR)coreStrategic or Co-development Partner · 8 March 2024Cooperation agreement for development of ADR mechanisms, joint events, mutual promotion of conferences and seminars, exchange of arbitrators and mediators, and academic cooperation including publication exchange.
• Armenian General Benevolent Union (AGBU)minorStrategic or Co-development PartnerFounding organization providing support for the establishment of AMCA.
• Center for Legislation Development FoundationcoreStrategic or Co-development PartnerFounding organization and key supporter of AMCA's establishment and development.
• Armenian Bar AssociationcoreStrategic or Co-development PartnerFounding organization representing legal professionals.
• Council of EuropecoreStrategic or Co-development PartnerSupport for mediator qualification training courses and legislative development.
• United Nations Development ProgrammeminorStrategic or Co-development PartnerCooperation in mediator qualification training programs.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• ICC International Court of Arbitration: The ICC International Court of Arbitration is the world's largest and most established international arbitration institution. AMCA's Mediation Rules are explicitly modeled on ICC standards, and its institutional approach closely mirrors ICC's structure, making it a broad incumbent benchmark.
• London Court of International Arbitration (LCIA): LCIA is a premier international arbitration institution administering cases globally. Its institutional structure, rules-based proceedings, and international case portfolio make it a broad incumbent comparable to AMCA's institutional model.

Direct peers

• International Centre for Dispute Resolution (ICDR): ICDR is the international arm of the American Arbitration Association, providing arbitration and mediation services globally. AMCA's cooperation agreement with ICDR (2024) signals direct comparability in institutional ADR services, including joint events and arbitrator exchange.
• Hong Kong International Arbitration Centre (HKIAC): HKIAC is a leading Asian-based international arbitration institution handling cross-border disputes. As a regional hub with global ambitions, HKIAC is a direct peer comparable to AMCA's positioning as a Caucasus-anchored ADR institution.
• Milan Chamber of Arbitration (CAM): CAM is a prominent Italian arbitration institution offering arbitration, mediation, and other ADR services. AMCA signed an MoU with CAM in 2024, making it a direct peer in terms of services offered and institutional structure.
• Vienna International Arbitration Centre (VIAC): VIAC is a leading international arbitration institution administering cases under its own rules and offering mediation. AMCA signed an MoU with VIAC in 2024, making it a direct comparable for arbitration and mediation services, institutional structure, and rule-based proceedings.
• Dubai International Arbitration Centre (DIAC): DIAC is a major Middle Eastern arbitration institution with a growing international caseload. AMCA's participation in Dubai Arbitration Week signals direct engagement with DIAC as a regional peer serving emerging-market dispute resolution needs.
• Singapore International Mediation Centre (SIMC): SIMC provides specialized mediation services for commercial disputes with international scope. AMCA's training cooperation with SIMC (2025) makes it a direct comparable for institutional mediation offerings and cross-border mediation training.
• SCC Arbitration Institute: The Stockholm Chamber of Commerce Arbitration Institute is one of the world's oldest and most established arbitration institutions. AMCA signed an MoU with SCC in 2024, and both operate as institutional arbitration and mediation providers with international case portfolios.

Emerging players

• Silicon Valley Arbitration and Mediation Center (SVAMC): SVAMC focuses on technology and IP-related arbitration and mediation. AMCA's MoU with SVAMC (2024) makes it a thematic peer for technology dispute resolution, an emerging segment where AMCA has identified demand.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/arbitration-and-mediation-center-of-armenia

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Arbitration and Mediation Center of Armenia (AMCA)