Ezer Mizion

What Ezer Mizion does

Ezer Mizion (עזר מציון), founded in 1979 and headquartered in Bnei Brak, Israel, is the country's largest medical-assistance nonprofit, serving more than 720,000 individuals annually through over 50 professional services and a base of 30,000+ volunteers. Its program portfolio spans patient and family support, medical equipment lending, developmental disability services, emergency ambulance transport (21 vehicles across 30+ hospitals), a 24/7 medical hotline, and the nation's bone marrow donor registry, which holds more than 1,000,000 samples and is described as the world's largest Jewish donor registry.

The registry is the organization's flagship technological asset. Recruitment is structurally tied to a partnership with the Israel Defense Forces, which channels national-service volunteers into donor enrollment; registry operations follow World Marrow Donor Association guidelines and have earned ISO 27001 and ISO 27799 information-security certifications. The recently launched Sarala's Patisserie is a vocational-rehabilitation food-production program that functions as both a social service and an earned-revenue unit. The organization's information systems are formalized under "Essential Facility" designation, indicating certified continuity-of-service status.

Revenue is generated through a hybrid nonprofit model: tax-deductible donations fund the majority of welfare and patient-support programming, while government contracts — most plausibly with Bituach Leumi (National Insurance Institute) and the Ministry of Health — fund the registry, ambulance operations, and certified hotline services. The 2024 absorption of Food for Thought consolidated patient-feeding operations in-house, adding a quasi-commercial revenue stream alongside donation income.

Name

Ezer Mizion

Legal name

עמותת עזר מציון

Website

https://ami.org.il

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

11–50 employees

Short description

Ezer Mizion is Israel's largest medical-assistance nonprofit, serving 720,000+ people annually through 50+ services including the world's largest Jewish bone marrow donor registry, ambulance transport, medical equipment loans, and patient support, operated by 30,000+ volunteers.

Ownership category

akta.pro rank

Product category

Medical Assistance and Health-Related Charitable Services

NAICS

Ambulatory Health Care Services (621), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGACAD), Patient Advocacy, Navigation & Access to Care (BPAGACAH)

Keywords

• Medical assistance services
• Bone marrow registry
• Patient transport services
• Nursing care placement
• Mental health counseling

Headquarters

HQ city

Bney Brak

HQ country

Israel

HQ region

Middle East

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Charitable Donations: The primary revenue stream. Ezer Mizion raises funds from individual donors, corporate donors, and philanthropic organizations. A major annual fundraising lottery ('פרס מציל חיים') is conducted each year. Donation hotline: 1-800-236-236.
2. Government Contracts and Grants: Funded by government ministries including the Ministry of Health, Ministry of Welfare, and the National Insurance Institute (Bituach Leumi) for services such as nursing care subsidies, rehabilitation baskets, and shelter for cancer patients.
3. Co-Payment for Certain Services: Some services such as the medical hotline require small co-payments from certain health insurance providers. Most core services are provided free of charge. National Insurance Institute may subsidize part of foreign nursing worker costs.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Ezer Mizion is the largest medical-assistance charitable organization in Israel, delivering a comprehensive wraparound ecosystem of more than 50 free services organized around seven beneficiary communities (cancer patients, the elderly, children with special needs, mental health patients, families accompanying patients, people with mobility disabilities, and volunteers). Flagship offerings include the National Bone Marrow Registry (over 1,000,000 samples, the largest Jewish registry globally and 5th largest in the world), Oranit House hospitality facility for oncology families, a 21-vehicle free ambulance fleet, a 24/7 medical hotline and call center, Israeli and foreign nursing caregiver placement, medical equipment lending, mental health counseling centers, hospital welfare support, and therapeutic programs for pediatric oncology patients.

Product overview

Ezer Mizion is the largest charitable organization in Israel providing medical assistance and support services. The organization operates as a comprehensive service platform offering over 50 professional services organized around several key communities: cancer patients (including the national bone marrow registry, Oranit House hospitality, hospital support, and summer camps), the elderly (nursing care, medical equipment lending, and rights advocacy), children with special needs (activity clubs, developmental programs, and relief hosting programs), mental health patients (counseling centers, employment rehabilitation, and community programs), mobility disabilities (day center, transportation, and equipment), and families of patients (meals, accompaniment, and household support). Core integrated services include ambulance/patient transportation, medical advice hotline, food/cafeteria services, and hospital volunteer programs. The organization leverages 30,000+ volunteers to serve 720,000+ beneficiaries annually.

Differentiator

Problem solved

Functional benefit

Brands

• מאגר תורמי מח עצם (Bone Marrow Registry): The national bone marrow donor registry of Israel, the largest Jewish bone marrow registry in the world with over 1 million potential donors
• בית אורנית (Oranit House)
• מוקד רפואי (Medical Hotline)

Products and services

• Bone Marrow Registry The national bone marrow donor registry of Israel - the world's 5th largest and the largest Jewish registry globally with over 1,000,000 samples. Matches donors with patients needing stem cell transplants through HLA typing and genetic-code comparison, operating under World Marrow Donor Association guidelines with over 5,000 transplants facilitated (approximately 40 per month).
• Medical Equipment Lending Free lending of medical and rehabilitation equipment including wheelchairs, oxygen concentrators, walkers, and other assistive devices, delivered to homes of patients and seniors in need.
• Free Ambulance Services Free ambulance transportation for patients and people with mobility disabilities for medical appointments, family events, and special requests, operated via a 21-vehicle fleet with approximately 4,000 trips per month.
• Medical Advice and Guidance Department Consultation and guidance department helping patients navigate medical decisions, find specialist doctors, and coordinate medical care; receives approximately 250 inquiries per week.
• Israeli Nursing Caregiver Placement Israeli nursing caregivers provided to eligible individuals under the Long-Term Care Insurance Law, offering several hours of daily assistance in the home.
• Oranit House (Beit Oranit) Hospitality Facility Hospitality house for cancer patients and their families in Petah Tikva adjacent to Schneider Children's Medical Center, with 26 guest suites, treatment rooms, support groups, therapy rooms, kosher dining, and a pet therapy corner. Bone marrow collection and laboratory facilities are co-located on-site.
• Mental Health Counseling and Rehabilitation Services Comprehensive mental health support including counseling centers for families of mentally ill individuals, mental health hotline, psychiatric employment rehabilitation (including Sarala's Patisserie at hospital cafeterias), community and leisure centers, and rights advocacy.
• Food and Cafeteria Services Preparation and distribution of Shabbat meals, baking of cakes, meal delivery to families of patients, and operation of mobile cafeteria carts in approximately 30 hospitals across Israel, distributing 15,000 pastry and beverage units per day.
• Summer Camp for Cancer Patients Annual summer vacation program for cancer patients and their families at Kibbutz Givat Olga, including trips, entertainment, performances, and a wish-granting ceremony.
• Hair Donation Program for Cancer Patients Collection of donated hair and partnership with Dabory Gantz Wig Salon to produce natural-looking wigs free of charge for cancer patients experiencing hair loss from chemotherapy.
• Hospital Welfare Support Services Welfare supporters stationed in oncology departments across approximately 30 hospitals in Israel, providing emotional support, guidance to family support services, and assistance navigating hospital care during cancer treatment.
• Lego Circle Therapeutic Program Therapeutic Lego building activities for pediatric cancer patients led by 'Maor - Lego Man' Cohen, including weekly circles at Oranit House and visits to hospital oncology wards, reaching approximately 1,000 children annually.
• Volunteer Patient Transport Service Volunteer driver program transporting patients and companions to and from hospitals for treatments and medical appointments, complementing the ambulance fleet.
• Activity Clubs for Special Needs Children and Youth After-school educational-therapeutic clubs (modiyoniyot) for special education students including social activities, hobbies, hot meals, and para-medical treatments, operating in Jerusalem, Netivot, Ashdod, and Bnei Brak.
• Companion / Sponsor for Household Management Personal companions assisting individuals with medical or mental health conditions in managing daily household tasks and functioning, with costs funded by the Ministry of Welfare.
• Relief Program for Children with Disabilities Hosting program for children and youth with disabilities in host families throughout the year, providing respite for biological families and inclusive community participation.
• Foreign Nursing Worker Placement and Management Foreign nursing worker placement and management for individuals requiring 24/7 care and eligible for long-term care benefits from the National Insurance Institute.
• Medical Hotline (Moked Rafi) - 24/7 Primary Care Primary medical care center open evenings, Shabbat, and holidays providing basic medical treatment, prescriptions, wound care, EKGs, and referrals when regular clinics and hospitals are closed; serves approximately 100,000 users annually with reimbursement arrangements through Maccabi, Clalit, Meuhedet, and Leumit health funds.
• Day Center for Adults with Mobility Disabilities Day program in the Nahlaal/Regavim area for adults aged 18+ with physical disabilities affecting mobility, providing educational, therapeutic, and social activities including work experience, Torah lessons, cooking workshops, art programs, and guided tours.

Quantifiable outcome

• 720,000+ people assisted annually across all services
• +6 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core, significant, supporting and minor.

• Ministry of Labor and Ministry of HealthcoreStrategic or Co-development PartnerEzer Mizion collaborates with the Ministry of Labor, Ministry of Health, and National Insurance Institute to operate occupational rehabilitation programs for mental health patients, including the Sarala's Patisserie — a transitional employment framework where mental health patients work producing pastries for hospital cafeterias. The government ministries co-fund and co-design these programs.
• IDF (Israel Defense Forces)significantStrategic or Co-development PartnerEzer Mizion collaborates with the IDF for bone marrow donor recruitment. Soldiers join the registry at Barkan (IDF recruitment offices). Notable cases include soldiers who donated bone marrow while on active duty or reserve service, including soldiers called up during Operation Iron Swords who chose not to delay their donation.
• National Insurance Institute (Bituach Leumi)coreStrategic or Co-development PartnerNational Insurance Institute funds nursing care subsidies, rehabilitation baskets, and disability benefits that flow through Ezer Mizion's services to beneficiaries. Ezer Mizion helps families navigate and access these government-funded benefits.
• Maccabi, Clalit, Meuhedet, Leumit Health FundscoreStrategic or Co-development PartnerThe medical hotline (moked rafi) serves members of all four Israeli health funds, with different reimbursement arrangements. Maccabi and Clalit members receive service free of charge; Meuhedet receives free service on Shabbat/holidays; Leumit pays at the center and seeks reimbursement.
• Dvorim Gantz Salon (Hair Donation Partner)supportingStrategic or Co-development PartnerEzer Mizion partners with Dvorim Gantz hair salon to produce wigs (perukot) from donated hair for cancer patients who have lost their hair due to chemotherapy. The partnership enables custom, natural-looking wigs to be produced at reduced cost for patients in need.
• Philosophate Mobile — Accessibility AuditingminorImplementation/ SI/ Consulting PartnerPhilosophate Mobile conducted the accessibility audit of Ezer Mizion's website, finding it 100% compliant with Israeli Standard 5568. The audit was overseen by attorney Shmuel Naaman and Naava Biton using Evinced automated tools.
• Hospitals (approximately 30 across Israel)coreStrategic or Co-development PartnerEzer Mizion has active partnerships with approximately 30 hospitals across Israel, operating volunteer cafeteria carts, welfare support departments, ambulance dispatch coordination, and patient referral systems. Major partners include Sheba Medical Center, Ichilov, Rabin Medical Center, Schneider Children's, Hadassah, Shaare Zedek, Soroka, and others.
• World Marrow Donor Association (WMDA)supportingStrategic or Co-development PartnerEzer Mizion's bone marrow registry operates under guidelines set by the World Marrow Donor Association for donor recruitment, tissue typing, and donation procedures. Medical eligibility criteria for donors follow WMDA protocols.

Scale indicators15 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Magen David Adom: Israel's national emergency medical service and blood bank. Comparable in operating a volunteer-intensive, donor-funded model at national scope, with overlapping ambulance services, blood-related programs, and government-aligned emergency operations.
• Yad Sarah: Israel's other large medical equipment lending and patient support nonprofit. Yad Sarah offers highly comparable volunteer-based medical equipment lending, home modification, and patient support services across Israel, making it the closest mission-aligned peer in the Israeli charitable medical ecosystem.
• Be The Match (National Marrow Donor Program): The largest bone marrow registry in the world operated by NMDP. The most direct peer in bone marrow donor recruitment, registry management, and transplantation coordination, serving as the global benchmark against which Ezer Mizion's 1M-sample registry is compared.
• Gift of Life Marrow Registry: US-based Jewish-focused bone marrow donor registry. Direct peer in recruitment of Jewish donors and HLA typing services, with overlapping donor demographics and mission alignment on serving Jewish transplant recipients.
• Chai Lifeline: US-based Jewish charitable organization supporting children with cancer and their families. Direct peer in cancer patient support services, family accommodations during treatment, and culturally-tailored pediatric oncology programs targeting Jewish populations.
• Israel Cancer Association: Israel's leading cancer-focused nonprofit funding research, prevention, and patient support. Comparable in serving Israeli cancer patients and operating within the country's oncology welfare ecosystem, with overlap on research funding and patient support services.
• Hatzalah: Volunteer ambulance and emergency medical service operating in Jewish communities globally. Comparable in volunteer-driven emergency medical transport model, rapid-response service delivery, and culturally-tailored community positioning.

Broad incumbents

• American Red Cross: The largest US humanitarian organization. Comparable in volunteer-driven medical services, blood/marrow-adjacent programs, and donor-supported health-and-welfare service delivery, though vastly larger in scope, geographic reach, and resources than Ezer Mizion.
• Direct Relief International: Major US-based medical aid nonprofit providing humanitarian medical assistance globally. Comparable in operating scale, donor-supported medical assistance model, and broad health-and-welfare service delivery, though operating in different geographies and emergency contexts than Ezer Mizion.

Regional players

• American Jewish Joint Distribution Committee: Global Jewish social services organization with deep Israeli footprint. Comparable in providing wraparound social, medical, and welfare support to Jewish populations, though operating across more countries and serving broader age cohorts than Ezer Mizion.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@ezermizion
• Facebookfacebook.com/ezermizion1
• Instagraminstagram.com/ezer_mizion_israel
• TikToktiktok.com/@ezer_mizion
• LinkedInlinkedin.com/company/%D7%A2%D7%96%D7%A8-%D7%9E%D7%A6%D7%99%D7%95%D7%9F

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ezer Mizion