ANA Crowne Plaza Narita

What ANA Crowne Plaza Narita does

ANA Crowne Plaza Narita is a 390-room, 17-floor full-service international hotel located near Narita International Airport in Narita-shi, Chiba Prefecture, Japan, owned by CP Narita Co., Ltd. (CP成田株式会社) and operated by InterContinental Hotels Group (IHG) under the ANA Crowne Plaza brand. The property originated as Narita All Nippon Hotel in 1989, was restructured into CP Narita Co., Ltd. in 2016, and rebranded under its current name as part of the IHG·ANA Hotels portfolio. It serves airport transit travelers as its primary segment, supplemented by corporate and conference clients, wedding couples, and leisure visitors.

The hotel generates revenue across five primary streams: accommodation (twin, double, corner twin, king, and suite rooms priced via flexible rates, IHG One Rewards member rates, ANA shareholder/mileage discounts, and advance-purchase and long-stay plans); food and beverage (five dining venues including Restaurant Cafe Ceres buffet, teppanyaki Narita, Sky Dining Saifu, Cafe The Gateway Narita, and THE BBQ YARD); banquets and conferences (five halls up to 300 guests); weddings (chapel, Shinto, and outdoor ceremonies); and recreational facilities (Health Club Santeloi pool/gym/sauna, massage services, FamilyMart convenience store, and NRT AIR FIELD SPORTS PARK).

Go-to-market is direct-to-consumer through the IHG global distribution platform, the hotel's own Japanese website, the dedicated IHG·ANA reservation center, ANA airline partnership channels, and third-party OTAs. The property also runs an online merchandise shop, wedding fairs, and active social media presence (Instagram, Facebook, LINE, LinkedIn). Supporting technology comprises hospitality management systems integrated with IHG's global platform and the Winnow food waste tracking system deployed as part of IHG's Journey to Tomorrow sustainability framework.

Name

ANA Crowne Plaza Narita

Legal name

CP成田株式会社

Website

https://anacrowneplaza-narita.jp

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

ANA Crowne Plaza Narita is a 390-room full-service hotel near Narita International Airport, operated by IHG under the ANA Crowne Plaza brand. It serves transit travelers, corporate clients, and wedding/leisure guests with accommodation, five dining venues, banquet halls, and wedding services.

Ownership category

akta.pro rank

Product category

Airport Hotel & Hospitality Services

NAICS

Hotels (except Casino Hotels) and Motels (72111), Hotels (except Casino Hotels) and Motels (721110)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Integrated Full-Service Hotel Complexes (Mixed-Use) (THAGAAAL)

akta.pro secondary industries

Airport Conference Hotels (THAGALAB), Hotel & Resort Convention Venues (Convention Hotels) (THAHAAAC)

Keywords

• Airport hotel
• Hospitality services
• Banquet facilities
• Wedding venues
• Hotel accommodation

Headquarters

HQ city

Narita

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others

Revenue model

1. Accommodation: Hotel room rentals including various room types (Twin, Double, Corner Twin, King, Suite) with flexible rate plans including Best Flexible Rate, member rates, and early booking discounts.
2. Food and Beverage: Multiple dining venues including restaurant cafe Ceres, teppanyaki Narita, sky dining Saifu, cafe The Gateway Narita, and THE BBQ YARD GROVE HILLS NARITA. Includes buffet events, special dining promotions, and banquet dining.
3. Banquets and Events: Conference and meeting facilities, banquet halls (Orchid, Flor, Violeta, Clavel, Iris), event planning services for various occasions including year-end parties, welcomes, farewells, and celebrations.
4. Weddings: Full wedding services including chapel ceremonies, shrine ceremonies, outdoor ceremonies, wedding receptions, photo weddings, and family gatherings. Multiple venue options and comprehensive planning services.
5. Facilities and Recreation: Health club Santeloi (pool, gym, sauna), massage services, sports park (futsal, tennis), and on-site convenience store.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

ANA Crowne Plaza Narita is a full-service international hotel located near Narita International Airport, offering 390 guest rooms across five categories (Twin, Double, Corner Twin, King, Suite). The property provides integrated hospitality services including accommodation, five on-site dining venues (Restaurant Cafe Ceres, Teppanyaki Narita, Sky Dining Saifu, Cafe The Gateway Narita, THE BBQ YARD GROVE HILLS NARITA), banquet and conference facilities for up to 300 guests, wedding services with chapel and Shinto ceremonies, health club facilities, and a 24-hour convenience store.

Product overview

ANA Crowne Plaza Narita is a full-service international hotel operated under IHG (InterContinental Hotels Group) with 390 guest rooms near Narita International Airport. The property offers integrated hospitality services including: accommodation across five room categories (Twin, Double, Corner Twin, King, Suite); five dining venues (Restaurant Cafe Ceres with signature 'THE 10' breakfast, Teppanyaki Narita, Sky Dining Saifu, Cafe The Gateway Narita, and THE BBQ YARD GROVE HILLS NARITA); comprehensive banquet and conference facilities (up to 300 guests across 6 venues including grand Orchid hall, Sky Banquet Iris, Flor, Violeta and Clavel); wedding services with chapel, Shinto, and outdoor ceremony options plus various reception packages; health club Santeloi with pool, gym, and sauna; massage services; and a 24-hour FamilyMart convenience store. The hotel also provides sports facilities including tennis and futsal courts at NRT AIR FIELD SPORTS PARK.

Differentiator

Problem solved

Functional benefit

Products and services

• ANA Crowne Plaza Narita Accommodation Full-service hotel accommodation featuring 390 guest rooms across multiple room types including Twin, Double, Corner Twin, King, and Suite categories, located near Narita International Airport.
• Restaurant Cafe Ceres (レストランカフェ「セレース」) All-day dining restaurant on the 1st floor offering buffet dining with signature menu 'THE 10' featuring local Chiba/Narita ingredients and live kitchen preparations.
• Teppanyaki Narita (鉄板焼「菜里多」) Premium teppanyaki restaurant on the 17th floor featuring premium wagyu beef and seasonal ingredients, offering course menus such as Shikisai (Four Seasons) course.
• Sky Dining Saifu (スカイダイニング「彩風」) Fine dining restaurant on the top floor offering panoramic views of Narita Airport and city, featuring Japanese-Western cuisine with special gozen (set meal) options.
• Cafe The Gateway Narita (カフェ「The Gateway Narita」) Coffee shop and cafe located on the 1st floor, serving as a gathering space for hotel guests with detox water station services.
• THE BBQ YARD GROVE HILLS NARITA Outdoor BBQ dining experience featuring American gas grills and luxury sofa seating in the garden space, offering premium meat courses and craft beverages.
• Banquet and Conference Services Event and banquet facilities including 5+ venues with capacity up to 300 guests, featuring the grand Orchid hall (540 sqm), Sky Banquet Iris, Flor medium hall, and small banquet rooms Violeta and Clavel.
• Wedding Services Comprehensive wedding services including chapel ceremonies, Shinto ceremonies, outdoor ceremonies at shrines, photo wedding packages, and various wedding banquet plans ranging from intimate family gatherings to large-scale celebrations.
• Health Club Santeloi (ヘルスクラブ「サンテロワ」) Hotel health facility featuring indoor heated swimming pool (18m x 3 lanes), athletic gym with modern equipment, and sauna facilities, located on the 2nd floor.
• Massage Service In-room massage service available from 17:00 to 25:00 (last reception at 24:00) with sessions of 45 minutes (6,500 yen), 60 minutes (8,500 yen), and 90 minutes (12,500 yen).
• NRT AIR FIELD SPORTS PARK Outdoor sports facility featuring 1 tennis court and 2 futsal courts, the first of its kind among city hotels in Japan, also available for football and rugby warm-up training.

Quantifiable outcome

• Free shuttle bus service from both airport terminals within 20-25 minutes
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered flagship, core and minor.

• IHG (InterContinental Hotels Group)flagshipStrategic or Co-development PartnerANA Crowne Plaza Narita is owned by CP Narita Co., Ltd. and operated by InterContinental Hotels Group (IHG). The hotel is part of the IHG global portfolio of over 6,000 hotels and participates in the IHG One Rewards loyalty program. IHG provides global distribution, reservation systems, branding, and operational standards.
• All Nippon Airways (ANA)coreStrategic or Co-development PartnerPartnership with ANA provides special rates for ANA shareholders, mileage program integration, and joint marketing. The hotel is branded ANA Crowne Plaza and attracts ANA passengers and frequent flyers with exclusive discounts and benefits.
• HIBITOKI Photography StudiominorImplementation/ SI/ Consulting PartnerOfficial wedding photography partner providing professional photography services for wedding ceremonies and receptions.
• Atelier Fleur FloristminorImplementation/ SI/ Consulting PartnerOfficial wedding flower arrangement partner providing floral decorations for ceremonies and receptions.
• Felice Vita NARITAminorImplementation/ SI/ Consulting PartnerOfficial wedding dress shop partner offering import and domestic wedding dresses, beauty services, and dress consultations on site.
• Mary Grace SpaminorImplementation/ SI/ Consulting PartnerOn-site spa partner providing aromatherapy massage and relaxation services for hotel guests.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Narita Gateway Hotel: Mid-tier Narita airport hotel competing directly for price-sensitive transit travelers. Serves similar customer segments but at a different price point, representing the lower-cost competitive alternative in the airport hotel cluster.
• APA Hotel Keisei Narita Ekimae: Budget/midscale hotel in the Narita area under the dominant Japanese domestic APA chain. Captures the lower-cost segment of transit travelers, defining the price floor for ANA Crowne Plaza Narita's room pricing.
• Hilton Tokyo Narita Airport Hotel: Direct airport hotel competitor immediately adjacent to Narita International Airport, serving transit passengers and corporate clients with comparable full-service amenities, multiple dining outlets, and conference facilities. Operates under Hilton's global distribution network, mirroring ANA Crowne Plaza's IHG-backed structure.
• Narita Excel Hotel Tokyu: Japanese-brand (Tokyu) airport hotel in the Narita area. Direct competitor for domestic Japanese corporate and leisure travelers, offering a mid-tier alternative to ANA Crowne Plaza Narita's upper-midscale positioning.
• Hotel Nikko Narita: Long-established Narita airport hotel under the Okura Nikko Hotels brand (now part of JAL's hospitality arm). Direct competitor in the same airport catchment, serving transit passengers with comparable full-service tier and Japanese-style hospitality.
• Radisson Hotel Narita: International-brand airport hotel near Narita operated under the Radisson Hotel Group. Direct competitor for transit travelers, corporate clients, and group bookings, with similar full-service amenities and conference/event capacity.
• Marroad International Hotel Narita: Japanese-domestic airport hotel chain operating a property directly serving Narita International Airport. Comparable business model as a full-service transit hotel, though with less international brand distribution depth than ANA Crowne Plaza Narita.

Broad incumbents

• Hyatt Regency Tokyo Bay: International-brand hotel in Tokyo Bay area targeting leisure and corporate travelers. Comparable tier and amenity set, with similar wedding and event business, but serves bay area demand rather than Narita airport transit.
• ANA InterContinental Tokyo: Flagship ANA-IHG co-branded hotel in central Tokyo. Same parent (IHG) and airline partnership (ANA), but located in Tokyo city rather than airport-adjacent — competes for the same ANA passenger base and corporate clients when location flexibility exists.

Regional players

• Tokyo Bay Maihama Hotel Club Resort: Full-service resort-style hotel serving the Tokyo Disney Resort and bay area. Competes for leisure and family travel demand with comparable banquet, wedding, and F&B offerings, but operates in a different geography (bay area vs. airport).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/anacrowneplaza.narita
• LinkedInlinkedin.com/company/anacrowneplazanarita
• Instagraminstagram.com/anacrowneplaza_narita

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ANA Crowne Plaza Narita