Agency For New Americans

What Agency For New Americans does

Agency for New Americans (ANA) is a refugee resettlement nonprofit founded in 1996 (originally as Mountain State Refugee Resettlement Program) and operating as a program of Jannus, Inc., a 501(c)(3) umbrella organization headquartered at 3501 W Elder St STE 104 in Boise, Idaho. The agency's mission is to help refugees, Special Immigrant Visa (SIV) holders, asylees, Cuban/Haitian entrants, and humanitarian parolees achieve self-sufficiency during resettlement in Idaho. ANA delivers an integrated service portfolio spanning case management, employment services, donations coordination (cash, vehicles, household goods), immigration documentation assistance, and integration programming — including a Community Advisors program staffed by former refugees and a REACH youth mentorship initiative. Across 30 years, the agency has served clients from 38 countries speaking 57 languages, resettling 340 individuals in 2024 alone from 16 countries.

ANA's business model rests on three pillars: (1) federal contracts channeled through Episcopal Migration Ministries (Reception and Placement, Matching Grant, Preferred Communities programs) — these terminated effective July 31, 2025; (2) grant funding including Victims of Crime Act awards and the Community Health Worker Program; and (3) donations — monetary, in-kind, vehicle, and merchandise (t-shirts and stickers priced $2–$20, with 100% of merchandise proceeds supporting programs). The agency has no proprietary technology, employs 23 full-time and 9 part-time staff as of 2024 (with subsequent reductions in 2025), and executes its mission through a dense cross-sector partnership network including Saint Alphonsus, St. Luke's, Boise State University, Boise School District, Valley Regional Transit, and Catholic Charities of Idaho.

The operating environment shifted materially in 2025: a January 20 executive order halted refugee arrivals, EMM ended its federal contracts in May, and ANA's three principal federal programs closed July 31, 2025, prompting staff reduction and office consolidation. Despite these disruptions, ANA's 30-year institutional track record, multilingual service capacity, and embedded community partnerships in the Treasure Valley remain distinguishing characteristics relative to alternative Idaho-based resettlement providers.

Name

Agency For New Americans

Legal name

Agency for New Americans (ANA)

Website

https://anaidaho.org

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Agency for New Americans is a 501(c)(3) refugee resettlement nonprofit, founded 1996 and operating as a program of Jannus, Inc. in Boise, Idaho. It delivers case management, employment, immigration, and integration services to refugees, SIV holders, asylees, and humanitarian parolees, having served clients from 38 countries.

Ownership category

akta.pro rank

Product category

Refugee Resettlement Services

NAICS

Emergency and Other Relief Services (624230), Vocational Rehabilitation Services (62431), Community Housing Services (62422)

SIC

Services-Social Services (8300), Services-Employment Agencies (7361)

akta.pro industry

PRIMARYBPAGAEAI

Refugee & Immigrant Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYEDAAADAI

Refugee & Humanitarian Newcomer Orientation (Resettlement Support)

Education/Adult & Continuing Education/Citizenship & Immigrant Integration Education

SECONDARYBPADAHAI

Integration & Inclusion Services (Housing, Education, Employment)

Business & Public Services/International Organizations & Development/Refugee, Migration & Displacement Services

SECONDARYBPADAHAE

Migrant & Refugee Legal Aid and Documentation Services

Business & Public Services/International Organizations & Development/Refugee, Migration & Displacement Services

SECONDARYEDAAAOAJ

Immigrant & Refugee Workforce Integration Programs

Education/Adult & Continuing Education/Workforce Development Initiatives

Keywords

• Refugee resettlement services
• Immigration assistance programs
• Case management services
• Community integration support
• Humanitarian social services

Headquarters

HQ city

Boise

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations: Monetary and in-kind donations from individuals and organizations supporting refugee resettlement. Donations include cash, vehicle donations, hygiene items, furniture, bikes, winter clothing, and household items.
2. Merchandise Sales: Sale of merchandise including t-shirts and stickers. 100% of proceeds directly support new Americans served by ANA.
3. Government Funding: Previously funded through Episcopal Migration Ministries (EMM) for Reception and Placement (RP), Matching Grant (MG), and Preferred Communities (PC) programs. These programs closed on July 31, 2025 following EMM-DFMS ending federal contracts.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Agency for New Americans (ANA) provides comprehensive refugee resettlement services to newly arrived refugees, Special Immigrant Visa (SIV) holders, asylees, Cuban/Haitian entrants, and humanitarian parolees in Boise, Idaho. Core offerings include case management, employment services, immigration documentation assistance, donations management, and community integration programs designed to help new Americans achieve self-sufficiency within their first five years in the United States.

Product overview

Agency For New Americans (ANA) is a refugee resettlement nonprofit organization that operates as a program of Jannus, Inc. Rather than a software product, ANA provides an integrated suite of resettlement services to help refugees achieve self-sufficiency in Idaho. The core service portfolio includes Case Management, Employment Services, Donations Services, Immigration Services, and Integration Services. Additional programs include Victims of Crime Assistance (VOCA), Community Advisors Program, Preferred Communities (PC) Program, and the REACH Youth Mentorship Program. These services work together to support refugees from arrival through integration, with the organization having served clients from 38 countries speaking 57 different languages.

Differentiator

Problem solved

Functional benefit

Products and services

• Case Management Services
• Employment Services
• Immigration Services
• Integration Services
• Donations Services
• Community Advisors Program
• REACH Youth Mentorship Program
• Victims of Crime Assistance (VOCA)

Named customers1 record

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

17 partnerships are on record, tiered core and minor.

• Jannus, Inc.coreStrategic or Co-development Partner · 1 January 1996ANA is a program of Jannus, Inc., a private, non-profit 501(c)(3) organization. Jannus provides the organizational umbrella for ANA's refugee resettlement operations in Boise, Idaho.
• Idaho Office for RefugeescoreStrategic or Co-development Partner · 1 January 1996Nonprofit that administers the refugee resettlement program in Idaho. Provides services including career guidance, public speaking training, resources for farmers, and trainings for resettlement workers.
• Episcopal Migration Ministries (EMM)coreStrategic or Co-development Partner · 1 January 1996Originally co-founded ANA with Mountain States Group and Episcopal Diocese of Idaho. Previously provided federal funding for Reception and Placement (RP), Matching Grant (MG), and Preferred Communities (PC) programs. Programs closed July 31, 2025 following EMM-DFMS ending federal contracts.
• Mountain States GroupcoreStrategic or Co-development Partner · 1 January 1996Co-founded the Mountain State Refugee Resettlement Program (MSRRP) in 1996 alongside Episcopal Migration Ministries and Episcopal Diocese of Idaho.
• Episcopal Diocese of IdahocoreStrategic or Co-development Partner · 1 January 1996Co-founded the Mountain State Refugee Resettlement Program (MSRRP) in 1996 alongside Mountain States Group and Episcopal Migration Ministries.
• Saint Alphonsus Regional Medical CenterminorStrategic or Co-development PartnerHealthcare provider partner supporting refugee health services and wellness programs.
• St. Luke's HospitalminorStrategic or Co-development PartnerHealthcare provider partner for refugee medical referrals and health services.
• Boise State UniversityminorStrategic or Co-development PartnerEducational institution partner supporting student volunteer programs and refugee student services.
• Boise School DistrictminorStrategic or Co-development PartnerEducation partner for school enrollment support for refugee children.
• International Rescue CommitteeminorStrategic or Co-development PartnerBoise-based refugee resettlement agency partner for immigration and resettlement coordination.
• Valley Regional TransitminorStrategic or Co-development PartnerTransportation partner providing transit services for refugee clients needing transportation to appointments and employment.
• English Language CenterminorStrategic or Co-development PartnerPartner providing English language classes for newly arrived refugees and immigrants using a strengths-based and trauma-informed approach.
• College of Western IdahominorStrategic or Co-development PartnerEducational partner offering English Language Learner programs for refugees.
• Catholic Charities of IdahominorStrategic or Co-development PartnerImmigration services partner for refugees in Idaho.
• Global Talent IdahominorStrategic or Co-development PartnerProvides free career coaching to New American professionals seeking employment in Idaho.
• Full Circle HealthminorStrategic or Co-development PartnerHealthcare provider partner with refugee liaison services for medical, behavioral health, and outreach services.
• Neighbors UnitedminorStrategic or Co-development PartnerCollaborative of individuals, community leaders, organizations, and companies working to support Boise's new Americans and strengthen refugee resettlement resources.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• HIAS: Jewish-founded refugee resettlement agency running RP, MG, and PC programs across multiple U.S. sites. Operates the same core resettlement service stack as ANA (case management, employment, immigration, integration) and competes for the same federal and state funding pools.
• Church World Service (CWS): Faith-based refugee resettlement agency delivering Reception and Placement, Matching Grant, and Preferred Communities programming in U.S. sites. Direct functional peer to ANA across the resettlement lifecycle, and similarly exposed to the 2025 EMM/federal contract disruptions.
• World Relief: Evangelical refugee resettlement agency running RP/MG/PC programming in dozens of U.S. cities. Closely comparable to ANA in service mix (case management, employment, immigration, integration) and in its dependence on the federal resettlement funding architecture that contracted in 2025.
• International Rescue Committee (IRC): One of the largest U.S. refugee resettlement agencies, operating Reception and Placement, Matching Grant, and Preferred Communities programs nationwide. ANA explicitly lists IRC as a Boise-area peer, and both deliver case management, employment, immigration, and integration services to newly arrived refugees.
• Idaho Office for Refugees: Statewide coordinator of refugee resettlement in Idaho, providing career guidance, public speaking training, and trainings for resettlement workers. Operates as a peer/convener for the same clients and federal funding streams that ANA depends on.
• Catholic Charities of Idaho: Idaho-based affiliate providing immigration legal services, refugee support, and broader social services in the same Treasure Valley market. Explicitly listed as an ANA partner on immigration services, making it both a co-opetitor and the most direct in-market peer in Idaho.
• US Committee for Refugees and Immigrants (USCRI): National refugee resettlement and integration agency with direct service sites delivering the same RP/MG/PC service bundle as ANA. Closely comparable in mission, funding mix (federal contracts + donations), and exposure to the 2025 federal funding contraction.
• Lutheran Immigration and Refugee Service (LIRS): National refugee resettlement and immigration services organization operating through a network of sub-grantees. ANA is not a direct LIRS sub-grantee, but LIRS is a structural peer in resettlement case management, immigration legal services, and Preferred Communities programming.
• Ethiopian Community Development Council (ECDC): Community-based refugee resettlement and ethnic community organization running RP/MG programs and providing case management and employment services. Comparable to ANA in serving a defined newcomer population with cultural-competence-driven service delivery.

Broad incumbents

• Catholic Charities USA: National umbrella for Catholic Charities agencies, several of which (including Catholic Charities of Idaho) provide refugee resettlement and immigration legal services. ANA overlaps at the service-line level but operates at materially smaller scale and in a single market.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ANAIdaho
• LinkedInlinkedin.com/company/agency-for-new-americans
• Instagraminstagram.com/agencyfornewamericans

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Agency For New Americans