HealthMark Group
HealthMark Group provides cloud-based release of information and clinical data exchange services for hospitals, health systems, and physician practices across 49 U.S. states. Its MedRelease and Request Manager platforms process medical record requests, audits, and FMLA forms for over 5,000 healthcare facilities.
- Company typePrivate
- Founded2006
- HeadquartersDallas, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What HealthMark Group does
HealthMark Group is a Dallas-based, privately held healthcare information services company founded in 2006 that specializes in release of information (ROI) and clinical data exchange for hospitals, health systems, physician practices, and FQHCs. Its core technology stack consists of two proprietary cloud platforms: MedRelease, a client-facing portal for healthcare providers to upload ROI requests, track reporting, and manage secure communications, and Request Manager, a patient-facing portal for submitting medical record requests and downloading records without requiring login credentials. The platform integrates with over 100 electronic medical record systems and supports multi-requestor workflows including health plans, law firms, insurance companies, and patients. The recent Purview acquisition adds cloud-based DICOM imaging delivery, eliminating the historical reliance on physical CDs for medical image sharing.
The company generates revenue through a hybrid model combining transaction-based fees — driven by state-regulated page counts, materials, mailing costs, and labor rates — with negotiated enterprise subscriptions for hospitals and health systems, plus professional services revenue from audit and chart review engagements (HEDIS, RADV, MAC, RAC). Distribution is primarily direct enterprise field sales augmented by digital inside-sales tools (MedRelease Calculator, Savings Calculator), channel partnerships (AFC Urgent Care), and strategic technology alliances (Credo Health for AI-driven pre-encounter summaries). Customer segments span Hospitals & Health Systems and Physician Practices as primary verticals, with FQHCs as a secondary segment; reach extends across 49 U.S. states.
HealthMark is PE-backed, with TA Associates having taken the lead investor position in July 2025 alongside existing investor Ridgemont Equity Partners, whose prior investment drove the company's expansion from 3 to 49 states. The company has completed two disclosed acquisitions (Acton Corporation in 2022 and Purview in 2026), reports 98% client retention, has processed over 26 million requests, and has appeared on the Inc. 5000 list for 11 consecutive years. Leadership is composed of healthcare and technology operators, including a CEO (Bart Howe) with prior experience at JPMorgan and Caris Life Sciences, a COO/General Counsel (Joe Licata), and recently appointed SVP of Legal & Privacy (Nichole Sweeney) recruited from CRISP Shared Services and MITRE.
HealthMark Group firmographics
Firmographics- Name
- HealthMark Group
- Legal name
- HealthMark Group
- Website
- https://healthmark-group.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- HealthMark Group provides cloud-based release of information and clinical data exchange services for hospitals, health systems, and physician practices across 49 U.S. states. Its MedRelease and Request Manager platforms process medical record requests, audits, and FMLA forms for over 5,000 healthcare facilities.
- Ownership category
- akta.pro rank
HealthMark Group industry classification
Industry- Product category
- Healthcare Information Management - Release of Information Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Record Locator Services (RLS) & Longitudinal Record Aggregation (HLACABAH)
- akta.pro secondary industries
- Quality Measurement, Reporting & Benchmarking (HEDIS/Stars/CQM) (HLACAHAC), Patient Intake, Digital Registration & eForms (HLACAEAF)
Keywords
Where HealthMark Group is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
HealthMark Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Clinical Information Exchange Services: HealthMark provides release of information solutions and clinical data exchange services to healthcare providers. The company processes requests from multiple requestors including health plans, law firms, insurance companies, patients, and other third parties through its platform.
- Medical Record Processing Fees: Fees are imposed based on page counts, materials used, mailing costs, and specific state labor rates as driven by state and federal law. Itemized invoices are sent when fees apply, plus applicable state and local sales tax.
- Audit and Chart Review Services: HealthMark handles medical record audits of all shapes and sizes including HEDIS, RADV, and other payer audits, serving as a single point of contact for healthcare organizations
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Medical record release fees based on state regulations |
| Subscription | Annual | Enterprise/hospital partnerships |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
HealthMark Group product offering
Product offeringCore offering
HealthMark Group delivers release of information (ROI) services and clinical data exchange for healthcare providers, processing medical record requests from patients, attorneys, insurance companies, health plans, and auditors on behalf of hospitals, health systems, physician practices, and FQHCs. The company operates proprietary MedRelease and Request Manager platforms integrated with 100+ EMR systems, and supplements ROI with audits and chart reviews (HEDIS, RADV, MAC, RAC), HIM compliance services, FMLA and disability form management, and digital DICOM imaging delivery via the acquired Purview cloud imaging platform.
Product overview
HealthMark Group offers a unified digital health information management platform centered on release of information (ROI) services. The core portfolio consists of MedRelease (client-facing ROI management platform for healthcare providers), Request Manager (patient-facing portal for record requests), and the acquired Purview cloud imaging platform. Supporting modules include Audits & Chart Reviews, HIM Compliance Services, and FMLA & Disability Form Management. The platform processes requests from patients, providers, health plans, law firms, insurance companies, and other authorized requestors through a network integrating with 100+ EMR systems. Recent expansion includes digital DICOM imaging delivery and an AI-enhanced partnership with Credo Health for pre-encounter clinical summaries.
Differentiator
Problem solved
Functional benefit
Brands
- MedRelease: Client login portal for uploading ROI requests, accessing ROI reporting, and sending secure messages
- Request Manager
- MedRelease Calculator
Products and services
- MedRelease
Quantifiable outcome
- 85% of record requests completed in an 8 business hour turnaround time
- +5 more outcomes
Companies that use HealthMark Group
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles3 records
HealthMark Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability3 records
Feature5 records
HealthMark Group partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Purview (Acquired)coreHealthMark acquired Purview, a cloud-based medical imaging company based in Annapolis, Maryland. The acquisition modernizes medical imaging access and addresses the industry's reliance on physical discs for image sharing. Purview's cloud solutions are trusted by leading children's hospitals and academic medical centers.
- AFC Urgent CareminorAFC has partnered with HealthMark Group to manage medical record requests securely and efficiently through an online portal. Patients and auditors can submit requests and download records within 24-36 hours. The partnership streamlines access to medical records through a secure portal.
- Credo HealthcoreStrategic partnership announced at ViVE 2024 Conference in Los Angeles to deliver medical records to patients, providers and other key stakeholders through a comprehensive, end-to-end digital medical record management solution. HealthMark's Request Manager combines with Credo's PreDx platform to provide AI-driven patient medical history summaries and pre-encounter risk analysis.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
HealthMark Group competitors and assessment
Company assessmentBroad incumbents
- Datavant: Datavant is a broad health data platform that acquired Ciox Health, combining record retrieval with health data connectivity. It competes with HealthMark in clinical data exchange and ROI at a much larger scale and broader product portfolio.
- Veradigm (Allscripts): Veradigm is a major EHR and health IT vendor offering clinical information exchange capabilities to its installed base. It is comparable as a broad incumbent where EMR-native record exchange could substitute for HealthMark's outsourced services.
- Sharecare: Sharecare is a broad digital health platform with health information management and patient engagement capabilities. It overlaps with HealthMark in patient-mediated health information exchange but operates at a much wider scope.
Direct peers
- MRO Corp: MRO is a large, established release-of-information (ROI) and clinical data exchange company serving hospitals and physician practices. It is the closest direct competitor to HealthMark, offering a comparable suite of ROI, audit support, and clinical data exchange services to similar enterprise healthcare customers.
- Ciox Health (Datavant): Ciox (now part of Datavant) is a major ROI and clinical data exchange provider and one of HealthMark's largest direct competitors in the hospital and health system ROI market. Both compete on turnaround time, EMR integration breadth, and compliance capabilities.
- Verisma: Verisma is a release-of-information automation and ROI services company serving hospitals and health systems. It competes head-to-head with HealthMark in the same provider customer base with similar digital-first ROI workflows.
- HealthPort (now CIOX): HealthPort/NowCIOX is one of the legacy large ROI outsourcing firms serving hospitals and physician practices. It is a direct competitor in the same ROI services category with comparable offerings.
Emerging players
- Redox: Redox is a healthcare API interoperability platform integrating with hundreds of EHRs. While not a direct ROI competitor, it enables similar clinical data exchange between systems and is comparable in its integration-interoperability value proposition.
- Avizia (now part of Amwell): Avizia/Amwell provides telehealth and clinical workflow solutions to health systems. While focused on virtual care, it overlaps with HealthMark in serving enterprise healthcare providers seeking workflow automation and integration with EMR systems.
- 1upHealth: 1upHealth is a healthcare data interoperability platform focused on FHIR-based API connectivity and patient-mediated record exchange. It competes with HealthMark in patient-mediated exchange enabled by CURES Act information blocking rules.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
HealthMark Group social profiles
Digital presenceHealthMark Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
HealthMark Group leadership team
Management profileNumber of profiles
Profiles8 records
HealthMark Group subsidiaries and ownership
Company hierarchySubsidiaries2 records
HealthMark Group funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HealthMark Group M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HealthMark Group
What does HealthMark Group do?
HealthMark Group delivers release of information (ROI) services and clinical data exchange for healthcare providers, processing medical record requests from patients, attorneys, insurance companies, health plans, and auditors on behalf of hospitals, health systems, physician practices, and FQHCs. The company operates proprietary MedRelease and Request Manager platforms integrated with 100+ EMR systems, and supplements ROI with audits and chart reviews (HEDIS, RADV, MAC, RAC), HIM compliance services, FMLA and disability form management, and digital DICOM imaging delivery via the acquired Purview cloud imaging platform.
Is HealthMark Group a public or private company?
HealthMark Group is a private company. It is classified as private equity controlled and is currently operating.
When was HealthMark Group founded?
HealthMark Group was founded in 2006. It employs 501 to 1,000 people.
Where is HealthMark Group based?
HealthMark Group is headquartered in Dallas, United States, in the North America region.
How does HealthMark Group make money?
Three revenue lines are on record. Clinical Information Exchange Services are the primary driver. The others are medical Record Processing Fees and audit and Chart Review Services.
Who are HealthMark Group's main competitors?
Broad incumbents on record are Datavant, Veradigm (Allscripts) and Sharecare. Direct peers are MRO Corp, Ciox Health (Datavant), Verisma and HealthPort (now CIOX). Emerging players are Redox, Avizia (now part of Amwell) and 1upHealth.
Does HealthMark Group have an API?
No public API is recorded for HealthMark Group.
What industry is HealthMark Group in?
HealthMark Group's product category is Healthcare Information Management - Release of Information Services. Its primary akta.pro industry code is HLACABAH, Record Locator Services (RLS) & Longitudinal Record Aggregation, with a secondary code of HLACAHAC, Quality Measurement, Reporting & Benchmarking (HEDIS/Stars/CQM). Its NAICS code is 518 and its SIC code is 8000.