Nueva EPS Sede idime
Nueva EPS Sede idime is a Colombian health insurance provider (EPS) operating within the mandatory SGSSS framework, serving affiliated members through a web-based platform with care network directory access, WhatsApp support, and 24/7 contact center services.
- Company typePrivate
- Founded-
- Headquarters—
- Headcount—
- GTM typeB2C
- OfferingServices
Nueva EPS Sede idime firmographics
Firmographics- Name
- Nueva EPS Sede idime
- Legal name
- Nueva EPS
- Website
- https://app.nuevaeps.com.co
- Company type
- Private
- Operating status
- Operating
- Short description
- Nueva EPS Sede idime is a Colombian health insurance provider (EPS) operating within the mandatory SGSSS framework, serving affiliated members through a web-based platform with care network directory access, WhatsApp support, and 24/7 contact center services.
- Ownership category
- akta.pro rank
Nueva EPS Sede idime industry classification
Industry- Product category
- Health Insurance
- NAICS
- Health and Welfare Funds (525120)
- SIC
- Accident & Health Insurance (6321)
- akta.pro primary industry
- Compliance, Reporting & Regulatory Administration (ERISA/ACA/No Surprises) (HLAEALAJ)
- akta.pro secondary industry
- Provider Directory & Network Identity (HPD, NPI, credential linking) (HLACABAF)
Keywords
Nueva EPS Sede idime business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Health Insurance Premiums: EPS companies in Colombia operate under the SGSSS (General System of Social Security in Health), generating revenue through prepaid health plans and mandatory contributions from affiliated members
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Nueva EPS Sede idime product offering
Product offeringCore offering
Nueva EPS is a Colombian Entidad Promotora de Salud (EPS) that delivers mandatory health insurance coverage and healthcare administration under Colombia's SGSSS (General System of Social Security in Health). It operates a unified web-based member platform that integrates a healthcare provider directory (Care Network), self-service support resources, and member contact channels including a 24/7 contact center and WhatsApp support. The 'Sede idime' refers to a specific facility of the company located in Neiva, Huila, Colombia.
Product overview
Nueva EPS is a Colombian health insurance provider offering a unified web-based platform for members to access healthcare services. The core product is the app platform (app.nuevaeps.com.co) which integrates a care provider network directory (Care Network/Red), support resources, and multiple contact channels including a 24/7 contact center and WhatsApp support. The platform is structured as a single unified application with multiple functional modules for member self-service.
Differentiator
Problem solved
Functional benefit
Products and services
- Nueva EPS App Platform Web-based healthcare management platform providing affiliated members with login access to member services, care network browsing, support resources, and contact channels. Designed for individual Colombian health insurance members under the SGSSS.
- Care Network (Red) Healthcare provider network directory that allows affiliated members to browse and locate healthcare providers and facilities within Nueva EPS's care network. Targeted at individual Colombian members seeking in-network providers.
- Support (Soporte) Self-service support resources and help center providing members with answers to common questions and access to help documentation. Targeted at affiliated members needing administrative or service support.
- Contact Center 24/7 customer service contact center for member inquiries, assistance, and service requests related to Nueva EPS health insurance coverage. Targeted at affiliated Colombian health insurance members.
- WhatsApp Support Messaging-based communication channel allowing members to contact Nueva EPS via WhatsApp during defined business hours (Monday-Friday 7:30am-5:00pm, Saturdays 8:00am-12:00pm). Targeted at affiliated members preferring messaging-based engagement.
Companies that use Nueva EPS Sede idime
Customer profileSegments1 record
Ideal customer profiles1 record
Nueva EPS Sede idime technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Nueva EPS Sede idime partnerships and signals
Strategic signalRecent moves3 records
Expansion highlights2 records
Nueva EPS Sede idime competitors and assessment
Company assessmentDirect peers
- Sanitas EPS: One of the largest Colombian EPSes providing mandatory health insurance under SGSSS, with a similar member-facing digital platform and care network directory. Directly comparable in product, regulatory environment, and target customer base.
- Sura EPS: Major Colombian EPS affiliated with Grupo Sura, offering prepaid health plans within SGSSS with multi-channel member engagement. Directly competes for the same affiliated member pool with similar digital capabilities.
- Compensar EPS: Caja de Compensación with an EPS arm operating under SGSSS, providing mandatory health insurance with digital member services. Comparable in regulatory positioning, member experience design, and integrated care network access.
- Famisanar EPS: Colombian EPS serving affiliated members within SGSSS with provider network directories and member self-service portals. Directly comparable in business model, target market, and product offering.
- Salud Total EPS: Colombian EPS providing mandatory health insurance plans with digital member engagement tools and provider network access. Operates within the same SGSSS regulatory framework with comparable member-facing platform design.
- Coomeva EPS: Colombian cooperative-based EPS offering SGSSS-compliant health insurance with affiliated provider networks. Comparable in regulatory exposure, target member segments, and member service model.
- Medimás EPS: Colombian EPS that emerged from restructuring of Cafesalud, providing mandatory health insurance under SGSSS. Directly comparable in business model and regulatory environment, though notable for having gone through government intervention — illustrating sector-specific structural risk.
- Aliansalud EPS: Colombian EPS operated by Alianza Inmobiliaria providing SGSSS-compliant health plans with member digital services. Comparable in scale tier, regulatory positioning, and member-facing platform design.
Market position
Strengths3 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights4 records
Customer concentration
Nueva EPS Sede idime financial estimates
Financial estimateRevenue estimate
Valuation estimate
Nueva EPS Sede idime leadership team
Management profileNumber of profiles
Nueva EPS Sede idime funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Nueva EPS Sede idime M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Nueva EPS Sede idime
What does Nueva EPS Sede idime do?
Nueva EPS is a Colombian Entidad Promotora de Salud (EPS) that delivers mandatory health insurance coverage and healthcare administration under Colombia's SGSSS (General System of Social Security in Health). It operates a unified web-based member platform that integrates a healthcare provider directory (Care Network), self-service support resources, and member contact channels including a 24/7 contact center and WhatsApp support. The 'Sede idime' refers to a specific facility of the company located in Neiva, Huila, Colombia.
When was Nueva EPS Sede idime founded?
Nueva EPS Sede idime was founded in -1.
How does Nueva EPS Sede idime make money?
One revenue line is on record: health Insurance Premiums.
Who are Nueva EPS Sede idime's main competitors?
Direct peers on record are Sanitas EPS, Sura EPS, Compensar EPS, Famisanar EPS, Salud Total EPS, Coomeva EPS, Medimás EPS and Aliansalud EPS.
Does Nueva EPS Sede idime have an API?
No public API is recorded for Nueva EPS Sede idime.
What industry is Nueva EPS Sede idime in?
Nueva EPS Sede idime's product category is Health Insurance. Its primary akta.pro industry code is HLAEALAJ, Compliance, Reporting & Regulatory Administration (ERISA/ACA/No Surprises), with a secondary code of HLACABAF, Provider Directory & Network Identity (HPD, NPI, credential linking). Its NAICS code is 525120 and its SIC code is 6321.