Aqua Rod South West LTD

What Aqua Rod South West LTD does

Aqua Rod (South West) Ltd is a privately-held, family-run drainage services contractor headquartered in Redruth, Cornwall, founded in October 2001 by Andrew and Julie Proud. The company operates exclusively in South West England, serving domestic, commercial, and public-sector customers (Housing Associations, Councils, Schools, Colleges) across Cornwall and Devon. Service delivery is direct-to-customer via a 24/7 emergency hotline, website enquiry form, phone, and email, with no intermediaries.

The company's product portfolio is organized around the drainage lifecycle: drain clearance and unblocking (rods, high-pressure water jetting, jetting vans); septic tank emptying and tanker services (including 1000-gallon vehicles for restricted-access properties); CCTV drain surveys producing WinCan reports and DVD documentation; trenchless 'no-dig' pipe relining for 100mm+ pipes plus traditional excavation and replacement; pump station and sewage treatment plant servicing; and ancillary services such as gutter clearance, confined-space entry work, and gully/storm-drain clearance. Underlying technology is conventional trade equipment (jetting rigs, CCTV crawlers, WinCan reporting software, multi-size tanker fleet) rather than a proprietary platform. Pricing is quote-based and varies by job size and tank capacity, with disclosed unit prices of approximately £175–£275 for septic tank emptying.

The revenue model is professional-services based, generating fees from one-off emergency callouts, scheduled maintenance (annual septic emptying, recurring CCTV condition checks), and longer-term maintenance contracts with public-sector and commercial clients. With ~8 employees, the company operates as a micro-contractor reliant on owner-operator oversight, regional word-of-mouth, and accredited procurement credentials (Constructionline, CHAS, WJA, CSCS, City and Guilds, CRB) to win institutional work. No external funding, M&A activity, or expansion beyond Cornwall and Devon is disclosed.

Name

Aqua Rod South West LTD

Legal name

Aqua Rod (South West) Ltd

Website

https://aquarodsouthwest.co.uk

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

Aqua Rod South West Ltd is a family-run drainage services contractor in Redruth, Cornwall, founded in 2001. It serves domestic, commercial, and public-sector customers across Cornwall and Devon with 24/7 drain clearance, septic tank emptying, CCTV surveys, and trenchless pipe repair.

Ownership category

akta.pro rank

Headquarters

HQ city

Redruth

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Drain Clearance Services: One-time service fees for emergency and scheduled drain unblocking, using rods, high-pressure water jets, and jetting vans.
2. Septic Tank and Tanker Services: Septic tank emptying, sewage treatment plant maintenance, and pump station services. Can be scheduled on annual basis or as-needed.
3. CCTV Drain Surveys: Diagnostic survey services providing detailed Wincan reports and full-colour DVD documentation for domestic and commercial properties.
4. Repair, Installation & Maintenance: Drain repair services including trenchless relining, patch repairs, excavation and replacement, and new drainage system installation.
5. Gutter Clearance: Gutter cleaning and clearance services for residential and commercial properties.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Aqua Rod South West LTD is a family-run drainage services company providing drain clearance and unblocking, septic tank and pump station emptying, CCTV drain surveys, drain repair and installation (including trenchless relining), sewage treatment plant servicing, and gutter clearance across Cornwall and Devon. Services are delivered directly by employed engineers using company-owned vehicles, with 24/7 emergency callout capability for domestic, commercial, and public-sector customers.

Product overview

Aqua Rod (South West) Ltd operates as a drainage services company offering a unified suite of services rather than a modular software platform. The core offerings include Drain Clearance/Unblocking Services, Septic Tank Emptying & Tanker Services, CCTV Drain Surveys, and Drain Repair/Installation & Maintenance. These are supported by ancillary services including Pump Station Services, Sewage Treatment Plant Services, Gutter Clearance, Confined Space Work, and Gully/Storm Drains Clearance. The company serves both domestic and commercial customers across Cornwall and Devon with 24/7 emergency response capability, utilizing equipment such as high-pressure water jetting, CCTV inspection cameras (with WinCan reporting), and various sized tankers for different access requirements.

Differentiator

Problem solved

Functional benefit

Products and services

• Drain Clearance / Unblocking Services Emergency and scheduled drain unblocking services using rods, high-pressure water jets, and jetting vans to clear blocked sinks, toilets, showers, and other drainage fixtures for domestic and commercial customers.
• Septic Tank Emptying and Tanker Services Professional septic tank emptying using various sized tankers including 1000-gallon vehicles for restricted access, with scheduled maintenance programmes and automatic reminder services for annual emptying.
• CCTV Drain Surveys Comprehensive drain inspection using high-definition CCTV cameras that provide live-feed assessment of drainage conditions, generating WinCan reports and full-colour DVD documentation for property diagnostics and pre-purchase surveys.
• Drain Repair, Installation and Maintenance Full-service drain repair including trenchless 'no-dig' pipe relining (patch liner and full relining for 100mm+ pipes) and traditional excavation methods for pipework replacement, plus new drainage system installations.
• Sewage Treatment Plant Services Servicing of sewage treatment plants with British Water accredited engineers, including de-sludging, cleaning, and maintenance to ensure compliance with consent standards.
• Gutter Clearance Professional gutter cleaning and clearance services to prevent water damage, structural issues, and pest infestations caused by debris accumulation in guttering systems on residential and commercial properties.

Quantifiable outcome

• 24/7 emergency availability for drain emergencies
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Six partnerships are on record, tiered minor.

• Water Jetting Association (WJA)minorOthersAffiliated professional body for water jetting industry. Membership indicates adherence to industry standards and best practices for high-pressure water jetting operations.
• CHAS (Contractors Health and Safety Assessment Scheme)minorOthersHealth and safety accreditation demonstrating compliance with health and safety requirements for contractors working on client sites.
• City and GuildsminorOthersTechnical skills certification body. Affiliation indicates commitment to qualified workforce training and development.
• ConstructionlineminorOthersUK government certification scheme for construction contractors. Simplifies procurement process for public sector clients.
• CRB (Disclosure and Barring Service)minorOthersBackground check service ensuring employees are appropriately vetted for working in sensitive environments.
• CSCS (Construction Skills Certification Scheme)minorOthersConstruction skills certification scheme ensuring workers have appropriate training and qualifications for construction sites.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Aquatech Drainage: Independent UK drainage contractor providing high-pressure water jetting, CCTV surveys, septic tank emptying, and drain repair services. Directly comparable operating model and service stack to Aqua Rod.
• DSI Drainage Solutions: UK drainage services company offering drain unblocking, CCTV surveys, repair, and tanker work to domestic and commercial clients. Closely aligned service portfolio and customer mix to Aqua Rod's local drainage offering.
• Drain Doctor: National plumbing and drainage franchise in the UK providing emergency drain unblocking, CCTV surveys, and repair services. Same direct-to-consumer service model with 24/7 emergency response, comparable to Aqua Rod's proposition.
• Dyno-Rod: National UK drainage and plumbing services franchise offering drain clearance, CCTV surveys, and repair services to domestic and commercial customers. Directly comparable service mix and customer base to Aqua Rod, with substantially larger geographic coverage.
• Onsite Drainage: UK drainage services contractor offering drain clearance, CCTV inspection, septic tank emptying, and pump station maintenance to domestic and commercial customers. Same service mix and SMB customer focus as Aqua Rod.
• WaterJet Services: Specialist high-pressure water jetting and drain cleaning services provider for commercial and industrial sites across the UK. Comparable core capability (high-pressure jetting) used by Aqua Rod's drain clearance line.
• Metro Rod: UK-wide drainage services provider covering drain unblocking, CCTV surveying, pump station maintenance, and tanker work. Operates via a franchise/depot network directly overlapping Aqua Rod's core offerings in domestic and commercial segments.
• Express Drainage Surveys: Specialist UK CCTV drain survey provider producing Homebuyer and Build-over reports for residential and commercial property transactions. Comparable diagnostic capability (WinCan-style reporting) used by Aqua Rod's CCTV survey line.

Broad incumbents

• Lanes Group: One of the UK's largest independent drainage, wastewater, and utilities services companies with nationwide depots. Overlaps with Aqua Rod across drain clearance, tanker services, and CCTV surveying but operates at materially larger scale across infrastructure and commercial contracts.

Regional players

• Jet Aire Services: Mid-sized drainage services contractor headquartered in Yorkshire serving commercial and industrial clients across the North of England. Comparable service lines (CCTV, jetting, tanker, repair) but operates in a different UK region from Aqua Rod.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/aqua-rod-south-west-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aqua Rod South West LTD