Archway

What Archway does

Archway is a parent-led registered charity operating in Aberdeen and Aberdeenshire, Scotland, providing care and support to approximately 200 children and adults with learning disabilities. Founded in 1983 by a group of parents seeking respite services and formally registered as a charity in 1986, Archway operates through two Scottish-registered entities — Archway (Respite Care & Housing) Limited (SC014665) and Archway Charitable Trust (SC048760) — and is governed by a board chaired by Jim Sangster. The organisation runs five Care Inspectorate-registered services and employs over 100 staff, structured around a parent-led governance model that keeps families centrally involved in service design and delivery.

Archway's service portfolio comprises respite and short breaks, permanent care and supported living (notably the St Margaret's Place scheme launched in 2019 for four adults on a Care at Home basis), the Archway @ Home activity programme for day services, an accessible holiday home, and Self Directed Support (SDS) arrangements that allow service users to direct their own care funding. The charity also operates three retail charity shops in Aberdeen, Banchory, and Stonehaven, which serve as both fundraising outlets and community engagement hubs. All care services operate within the Scottish regulatory framework overseen by the Care Inspectorate, and reported family satisfaction levels range from 96% to 99% across quality-of-care, environment, and management dimensions.

The business model is a hybrid of donations and fundraising (including legacy giving, community events, and corporate support from energy-sector and civic partners such as TAQA, Nexen, Enquest, the Lions Club, and Rotary Club), retail income from charity shops, and government/funder contracts via local authorities and health boards for care delivery. There is no proprietary technology platform, app, or software product — the offering is entirely people-intensive, direct-delivery care across seven physical care locations and three retail sites. Revenue figures are not publicly disclosed.

Name

Archway

Legal name

Archway (Respite Care & Housing) Limited

Website

https://archway.org.uk

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

51–100 employees

Short description

Archway is a parent-led Scottish charity providing respite care, permanent supported living, day activities, holiday accommodation, and charity shop retail to approximately 200 children and adults with learning disabilities across Aberdeen and Aberdeenshire.

Ownership category

akta.pro rank

Product category

Social Care Services for Learning Disabilities

NAICS

Residential Intellectual and Developmental Disability Facilities (62321), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro industry

PRIMARYBPAGALAM

Disability Services & Assistive Solutions (Accessibility, Assistive Tech)

Business & Public Services/Nonprofit, NGO & Social Services/Social Enterprises & Impact Organizations

SECONDARYBPAGADAH

Special Education, Disability Support & Inclusive Education Nonprofits

Business & Public Services/Nonprofit, NGO & Social Services/Education & Youth Development Nonprofits

Keywords

• Learning disability care
• Respite care services
• Supported living
• Charity fundraising
• Social care support

Headquarters

HQ city

Aberdeen

HQ country

United Kingdom

HQ region

Europe

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Fundraising: Charity relies on donations, legacy giving, and fundraising activities from individuals, corporations, and community groups to supplement care service funding.
2. Charity Shop Operations: Three charity shops in Banchory, Stonehaven, and Aberdeen generate retail revenue through donated goods sales.
3. Government/Funder Contracts: As a registered care provider, services likely receive funding from local authorities and health boards for care delivery to individuals with learning disabilities.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Archway is a parent-led registered charity that delivers care and support services to children and adults with learning disabilities in Aberdeen and Aberdeenshire, Scotland. Its core offerings include respite and short breaks, permanent care and supported living (24-hour residential support), day activity programmes, accessible holiday accommodation, and Self Directed Support (SDS) brokerage. The charity supplements its service funding through three volunteer-run charity shops and donations, corporate sponsorships, and legacy giving.

Product overview

Archway offers a unified portfolio of care and support services for children and adults with learning disabilities. The core offerings include Respite & Short Breaks (providing temporary care to give families relief), Permanent Care & Supported Living (24-hour residential support for independent living), the Archway @ Home Activity Programme (day activities), a Holiday Home (accessible vacation accommodation), Charity Shops (volunteer-run retail raising funds), and Self Directed Support (SDS) for personalized care arrangements. All services are coordinated through Archway's parent-led model with locations across Aberdeen and Aberdeenshire.

Differentiator

Problem solved

Functional benefit

Brands

• Archway @ Home Activity Programme: Activity programme providing support and activities for individuals with learning disabilities
• Archway @ St Margaret's Place

Quantifiable outcome

• 99% of families rated quality of care and support as excellent or very good
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Enable ScotlandmoderateStrategic or Co-development PartnerThrough Enable, a group of parents including Thelma were connected to form the charity that became Archway in 1983.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• The Richmond Fellowship Scotland: Scottish charity providing personalized support and care services for people with learning disabilities, mental health issues, and other support needs, including supported living arrangements similar to Archway's St Margaret's Place service.
• Sense Scotland: Scottish charity supporting people with complex communication needs, deafblindness, and learning disabilities through residential, supported living, and day services, comparable in mission and service mix to Archway.
• Enable Scotland: Scottish charity supporting people with learning disabilities and their families. Notably, Enable is the organization through which Archway's founding parents first connected, making it a direct historic and operational peer in learning disability support services in Scotland.
• United Response: UK charity providing support for people with learning disabilities, autism, and mental health needs through supported living, respite, and community-based services, with comparable operational models to Archway.
• Cornerstone (Scotland): One of Scotland's largest care charities supporting people with disabilities and complex needs, offering residential and supported living services comparable to Archway's respite and permanent care offerings.
• Capability Scotland: Long-established Scottish disability charity providing a range of services including residential, respite, and supported living for people with learning and physical disabilities, directly comparable to Archway's care portfolio.

Broad incumbents

• Lifeways: UK-wide provider of supported living and residential care for people with learning disabilities and complex needs, operating at significantly greater scale than Archway but with directly comparable service offerings.
• Mencap: The UK's largest learning disability charity, providing supported living, respite, and advocacy services across England, Wales, and Northern Ireland. Represents a much larger, UK-wide incumbent in Archway's core service area.
• Hft (Home Farm Trust): National charity supporting people with learning disabilities through supported living, residential care, and personalized services across England and Wales, offering similar care models to Archway at greater scale.
• Community Integrated Care: One of the UK's largest social care charities, providing supported living, residential, and community-based services for people with learning disabilities and other needs, comparable to Archway's service portfolio at national scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/archwayaberdeen
• LinkedInlinkedin.com/company/archwayaberdeen

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Archway