ARCPOINT LABS FRANCHISE GROUP

What ARCPOINT LABS FRANCHISE GROUP does

ARCpoint Labs Franchise Group is a privately held U.S. diagnostic-testing franchise organization founded in 1998 in Greenville, South Carolina and currently headquartered in Atlanta, Georgia. The company sells and supports a franchise network of approximately 130+ locally owned diagnostic testing labs across 29 states, with each location operating a roughly 1,500 sq ft facility and employing 2-4 staff. Franchisees serve small and medium-sized businesses, DOT-regulated employers (49 CFR Part 40), the legal community, and individual consumers with a comprehensive service portfolio that includes drug and alcohol testing, background checks, DNA testing, clinical laboratory services, Employee Assistance Program referrals, policy development, supervisor training, mobile and on-site collection, wellness panels, and — as of 2026 — occupational health services.

The company's underlying technology stack centers on two proprietary cloud platforms. Total Reporting (introduced 2022) is an employer-facing compliance and screening management portal. MAPL, or Medical Access Point Logistics (introduced 2023), is an end-to-end workflow platform handling test ordering, scheduling, results delivery, payment processing via Square and Elavon, QuickBooks Online export, affiliate/sub-client management, and dynamic consent workflows. A third-party telehealth API developed by MD Care Group, LLC allows customers to consult board-certified physicians about diagnostic results. ARCpoint Labs does not maintain a publicly documented API of its own, and its technology focus is workflow integration rather than AI/ML differentiation.

ARCpoint Labs makes money through the franchise model: a $54,500 initial franchise fee, ongoing royalties on franchisee gross sales (rate not disclosed), technology/MAPL platform fees, and training and support fees. Franchisees generate revenue through transactional per-test fees on drug/alcohol screening, background checks, DNA and clinical lab services, and add-on modules such as EAP referrals and mobile collection. Total franchisee-level gross sales averaged approximately $589,900 across the 83 franchised locations reporting data in 2025. In August 2024, ARCpoint Labs became the first franchise system to join CRESSO Brands, LLC alongside Any Lab Test Now, creating a multi-brand platform that enables dual-brand franchise ownership combining B2B employer solutions with direct-to-consumer lab testing under shared infrastructure.

Name

ARCPOINT LABS FRANCHISE GROUP

Legal name

ARCpoint Labs Franchise Group

Website

https://arcpointfranchise.com

Company type

Private

Founded year

1998

Operating status

Operating

Short description

ARCpoint Labs Franchise Group is a privately held U.S. diagnostic-testing franchise company operating 130+ locally owned labs across 29 states, serving small and medium-sized employers, DOT-regulated industries, and consumers with drug testing, background checks, clinical lab, and employer-compliance services through proprietary MAPL and Total Reporting platforms.

Ownership category

akta.pro rank

Product category

Occupational Health and Diagnostic Testing Services

NAICS

Medical Laboratories (621511)

SIC

Services-Medical Laboratories (8071)

akta.pro primary industry

Occupational Health & Employer Testing Laboratories (HLAFAMAK)

Keywords

• Drug and alcohol testing
• Employer screening services
• Diagnostic lab testing
• Occupational health services
• Background check services

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Mobile/On-Site Testing Services: Mobile and on-site collection services brought directly to employer job sites, offices, warehouses, or hiring events, generating additional per-service revenue.
2. Drug and Alcohol Testing: Core revenue stream providing drug and alcohol screening for employers and DOT-regulated industries. Generates high margins (45%-100%) and residual income from repeat employer business relationships.
3. Clinical Laboratory Services: Clinical diagnostic lab testing services for employers, individuals, and the legal community. Part of the diversified revenue model expanded in 2019 under the Four Pillars business model.
4. DNA Testing: DNA testing services offered through franchise locations, serving individuals, employers, and the legal/judicial market segment.
5. Policy Development and Consulting: Customized drug and alcohol policy development, supervisor signs and symptoms training, and corporate training via national webinars. Revenue from employer consulting and support services.
6. Background Checks and Screening: Pre-employment background screening, criminal background checks, motor vehicle record checks, employment verification, education verification, and government watch list screenings through an integrated platform.
7. Employee Assistance Program (EAP) Referrals: EAP referral services connecting employees who test positive or have substance abuse issues with support resources, creating additional revenue and compliance value for employer customers.
8. Franchise Fees and Royalty: Franchise fee of $54,500 paid upon signing the Franchise Agreement, plus ongoing royalty payments from franchisees. Veterans receive a $5,000 training fee discount.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

ARCpoint Labs Franchise Group operates a franchise network providing comprehensive diagnostic testing and employer solutions, including drug and alcohol testing, background checks, DNA testing, clinical laboratory services, DOT compliance, Employee Assistance Program (EAP) referrals, policy development, and occupational health services. Franchise owners deliver these services through 120+ locally owned labs across 29 states, supported by proprietary technology platforms (MAPL and Total Reporting) and an affiliate network of several thousand collection sites nationally.

Product overview

ARCpoint Labs is a nationally trusted diagnostic testing franchise network offering a comprehensive suite of employer solutions and healthcare testing services. The company's product portfolio centers on core testing services including Drug and Alcohol Testing, Background Checks and Screening, DNA Testing, and Clinical Laboratory Services. Supporting these core offerings are add-on modules and employer solutions such as Policy Development, Signs & Symptoms Training, Employee Assistance Program (EAP), DOT Services, Wellness Panels, and the newly introduced Occupational Health Services (2026). Two proprietary technology platforms power the operations: Total Reporting Platform (2022) provides a cloud-based employer portal for compliance management, while MAPL (Medical Access Point Logistics) (2023) handles day-to-day workflow including scheduling, test ordering, payments, and affiliate management. A Direct Primary Care/Telehealth integration via MD Care Group API enables virtual physician consultations. The company also offers a Thrive Webinar Series for employer education. Founded in 1998 and franchising since 2006, ARCpoint Labs operates as part of CRESSO Brands alongside Any Lab Test Now, with over 130 locations across the United States.

Differentiator

Problem solved

Functional benefit

Brands

• Any Lab Test Now: A companion brand under CRESSO Brands offering direct access to thousands of lab tests for consumers without needing insurance or a physician's order.

Products and services

• Drug and Alcohol Testing Comprehensive drug and alcohol screening services for employers and DOT-regulated industries, including pre-employment, random, post-accident, and reasonable suspicion testing.
• Background Checks and Screening Pre-employment screening services including criminal background screening, employment verification, motor vehicle record checks, education verification, and government watch list screenings.
• DNA Testing DNA testing services for individuals and legal professionals including paternity testing, ancestry testing, and relationship verification.
• Clinical Laboratory Services Clinical laboratory testing services providing accurate and reliable diagnostic results for employers, individuals, and healthcare professionals.
• DOT Services Department of Transportation compliant drug and alcohol testing services for DOT-regulated industries including 49 CFR Part 40-certified testing.
• Occupational Health Services Workplace health services introduced in 2026 to strengthen comprehensive employer solutions for workforce health, safety, and compliance.
• Mobile and On-Site Testing Services Mobile and on-site testing services brought directly to employer job sites, offices, warehouses, or hiring events, generating additional per-service revenue.
• Thrive Webinar Series Monthly educational webinar series bringing expert voices in workplace wellbeing, health, safety, compliance, and drug testing regulations for SHRM and HRCI Professional Development Credits.

Quantifiable outcome

• Margins between 45%–100% enable faster profitability for franchisees
• +5 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core, flagship and minor.

• CRESSO Brands, LLCcoreStrategic or Co-development Partner · 1 August 2024CRESSO Brands is the parent company formed in 2024 to unify ARCpoint Labs and Any Lab Test Now under one health and wellness platform. ARCpoint Labs joined as the first franchise system alongside Any Lab Test Now. The partnership enables both brands to negotiate as one entity, bringing economies of scale and expanded brand awareness to every market. ARCpoint Labs CEO Bob Mann stated the alliance is 'a big win for both companies and a huge win for our customer base.'
• Any Lab Test NowcoreStrategic or Co-development Partner · 1 August 2024Any Lab Test Now is a direct-access lab testing franchise brand operating alongside ARCpoint Labs under CRESSO Brands. Both brands combined have 240+ locations across the U.S. The partnership enables dual-brand franchise ownership, where entrepreneurs can become owners of both an ARCpoint Labs and an Any Lab Test Now location from a single facility. The first dual-brand owner was the Chary family in San Antonio, Texas.
• MD Care Group, LLCflagshipTechnology or IntegrationMD Care Group, LLC is a telehealth company that developed an API integrated into ARCpoint Labs' platform, providing consumers virtual access to board-certified physicians and healthcare providers. After an ARCpoint diagnostic test, patients receive results and can instantly connect with MD Care Group doctors via video conference to discuss results, obtain prescriptions, and access virtual primary care and urgent care. This partnership addresses the gap where test results indicate health issues needing physician follow-up.
• Drug and Alcohol Testing Industry Association (DATIA)minorOthersARCpoint Labs maintains national affiliation with the Drug and Alcohol Testing Industry Association (DATIA). DATIA membership supports industry best practices and professional standards in drug and alcohol testing services.
• Substance Abuse Program Administrators Association (SAPAA)minorOthersARCpoint Labs is affiliated with the Substance Abuse Program Administrators Association (SAPAA), supporting professional standards in substance abuse program administration and providing training and certification pathways for staff.
• CLIA-Certified Reference LabscoreOthersARCpoint Labs partners with the largest CLIA-certified reference labs across the country to process test samples. This partnership ensures test accuracy, reliability, and compliance with federal clinical laboratory standards while maintaining the high-quality results customers expect.

Scale indicators13 records

Recent moves11 records

Expansion highlights5 records

Market position

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/arcpoint-labs

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ARCPOINT LABS FRANCHISE GROUP