Azienda Regionale di Coordinamento per la Salute

What Azienda Regionale di Coordinamento per la Salute does

Azienda Regionale di Coordinamento per la Salute (ARCS) is the regional healthcare coordination body for Friuli Venezia Giulia, Italy, operating under the regional government as part of the Italian National Health Service (SSR). Established by regional decree, ARCS coordinates clinical networks (Reti Cliniche), territorial emergency response (Soccorso Territoriale), screening programs, healthcare service delivery, patient safety initiatives (Rete Cure Sicure), health promotion through the HPH network, and healthcare provider accreditation (OTA). Its primary customer segments are the citizens of Friuli Venezia Giulia requiring access to public healthcare services and the regional healthcare providers and professionals operating within the SSR FVG system. The organization operates from its headquarters in Udine with a staff of 44 employees.

The organization's core digital platform is Sesamo (Sistema Elettronico Sanitario Accessibile e Moderno) — the regional Electronic Health Record (Fascicolo Sanitario Elettronico) that enables citizens to access diagnostic images, medical documents, and health data through authentication via SPID, CIE, and eIDAS credentials. In June 2026, ARCS extended Sesamo to enable direct viewing and download of diagnostic examination images, making Friuli Venezia Giulia among the first Italian regions to eliminate physical CD production for patients. The platform serves as the primary digital entry point for citizens alongside complementary services including CUP Online appointment booking and OTA accreditation for regional healthcare facilities.

ARCS is a government state entity funded entirely through the regional public healthcare system (SSR FVG) via regional taxation and national health allocations, with no commercial revenue model or external investors. It is responsible for implementing PNRR (Piano Nazionale di Ripresa e Reselienza) healthcare measures in the region, including digital transformation and infrastructure improvements funded through Next Generation EU. The organization distributes information through institutional channels including its official website, URP (Ufficio Relazioni con il Pubblico), public tender announcements, and social media governed by a formal Social Media Policy.

Name

Azienda Regionale di Coordinamento per la Salute

Legal name

Azienda Regionale di Coordinamento per la Salute

Website

https://arcs.sanita.fvg.it

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

ARCS (Azienda Regionale di Coordinamento per la Salute) is the Friuli Venezia Giulia regional healthcare coordination body, coordinating clinical networks, emergency services, screening, accreditation, and the Sesamo Electronic Health Record platform for the region's citizens and public healthcare providers.

Ownership category

akta.pro rank

Product category

Public Healthcare Coordination

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000)

akta.pro industry

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State/Provincial/Regional Health Departments

Healthcare & Life Sciences/Public Health, Government & Regulators/Public Health Agencies & Health Departments

SECONDARYHLAJANAB

Disease & Condition Surveillance Programs

Healthcare & Life Sciences/Public Health, Government & Regulators/Health Program Evaluation & Surveillance

SECONDARYHLAFANAK

Dispatch, Communications & Medical Control Centers (PSAP/ECC)

Healthcare & Life Sciences/Healthcare Providers & Systems/Emergency Medical Services

Keywords

• Regional health coordination
• Public healthcare administration
• Electronic health records
• Clinical networks management
• Preventive screening programs

Headquarters

HQ city

Udine

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels1 record

Marketing channels4 records

Core offering

ARCS coordinates public healthcare services for the Friuli Venezia Giulia region, operating the Sesamo Electronic Health Record platform that allows citizens to access diagnostic images, medical documents, and health data online. The organization also runs clinical networks, territorial emergency rescue services, population screening programs, patient safety initiatives, health promotion through the HPH network, and accreditation of healthcare facilities. Services are delivered through affiliated local health authorities across the region.

Product overview

ARCS (Azienda Regionale di Coordinamento per la Salute) operates as the regional coordination body for healthcare services in Friuli Venezia Giulia, Italy. The organization provides a unified platform of health services rather than a fragmented offering. The core products include Sesamo (the Electronic Health Record enabling citizens to access diagnostic images and medical documents), alongside operational healthcare coordination programs: Reti Cliniche (Clinical Networks), Soccorso Territoriale (Emergency Response), Programmi di Screening (Screening Programs), Prestazioni Sanitarie (Healthcare Services), Rete Cure Sicure (Safe Care Network), Promozione della Salute/HPH (Health Promotion), and OTA (Accreditation Body). The Sesamo portal serves as the primary digital entry point for citizens to access their health records, while the other programs coordinate regional healthcare delivery, emergency services, preventive care, and quality assurance.

Differentiator

Problem solved

Functional benefit

Products and services

• Sesamo - Fascicolo Sanitario Elettronico Regional Electronic Health Record system enabling citizens of Friuli Venezia Giulia to access their health documents, diagnostic images, and medical records online through SPID, CIE, or eIDAS authentication.
• Reti Cliniche (Clinical Networks) Clinical Networks program organizing specialized healthcare services across the regional health system for coordinated patient care, supporting standardized care protocols and inter-facility collaboration.
• Soccorso Territoriale (Territorial Emergency Response) Territorial emergency response services coordinating pre-hospital emergency care and ambulance services across the Friuli Venezia Giulia region.
• Programmi di Screening (Screening Programs) Organized cancer and disease screening programs including early detection initiatives for population health prevention, available to residents of the Friuli Venezia Giulia region.
• Prestazioni Sanitarie (Healthcare Services Coordination) Healthcare services coordination including specialist visits, diagnostic tests, and medical procedures across regional facilities, with online booking available via CUP.
• Rete Cure Sicure (Safe Care Network) Safe Care Network program focusing on clinical risk management and patient safety across regional healthcare facilities.
• Promozione della Salute (HPH Network) Health promotion programs through the HPH (Health Promoting Hospitals) network, focusing on preventive healthcare and wellness initiatives for the regional population.
• Organismo Tecnicamente Accreditante (OTA) Technically Accredited Body responsible for healthcare facility accreditation and quality certification processes in the Friuli Venezia Giulia region.
• CUP Online (Centro Unico di Prenotazione) Online appointment booking system for scheduling medical visits and examinations across regional healthcare facilities.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core and flagship.

• Regione Friuli Venezia GiuliacoreStrategic or Co-development PartnerARCS operates under the regional government of Friuli Venezia Giulia, coordinating all public healthcare services within the region. The organization was established by regional decree and operates as the coordinating body for the Regional Health Service (SSR FVG).
• Local Health Authorities (Aziende Sanitarie FVG)coreStrategic or Co-development PartnerARCS coordinates with local health authorities including ASUGI (Azienda Sanitaria Universitaria Giuliano Isontina) and other regional healthcare providers for service delivery, procurement, and operational coordination.
• PNRR (Piano Nazionale di Ripresa e Resilienza)flagshipStrategic or Co-development PartnerARCS is responsible for implementation of PNRR (National Recovery and Resilience Plan) measures in healthcare for the Friuli Venezia Giulia region, including digital transformation initiatives and healthcare infrastructure improvements.

Recent moves5 records

Expansion highlights5 records

Emerging players

• Dedalus Group: Major European healthcare IT vendor whose EHR and regional interoperability suite is the de facto platform behind many Italian regional health authorities. ARCS's Sesamo competes/overlaps with Dedalus deployments in other regions.
• GPI S.p.A. Italian health-tech listed company providing EHR, CUP booking, and regional health platform solutions. Directly comparable to the technology stack that supports Sesamo and ARCS's CUP Online service.

Broad incumbents

• Engineering Ingegneria Informatica S.p.A. Large Italian IT services group with a significant healthcare and public-administration practice, including regional EHR implementations. Functions as a typical prime contractor for the kind of digital programs ARCS runs.
• ULSS - Unità Locale Socio Sanitaria (Veneto): Veneto's local health and social care authorities are the operational delivery units that Azienda Zero coordinates, paralleling the ASL/Aziende Sanitarie relationship in FVG. Useful peer for benchmarking regional-local coordination.

Direct peers

• Servizio Sanitario Regionale Emilia-Romagna: Emilia-Romagna's regional health service operates its own EHR, screening programs, and clinical networks. Comparable in scope to ARCS-FVG and frequently cited as a digital-health leader in Italy.
• Azienda Zero (Regione Veneto): Veneto's regional health coordination and procurement agency. Like ARCS, it centralizes purchasing, HR, ICT, and clinical-engineering functions for the regional health service, with a more mature shared-services mandate.
• Agenzia di Tutela della Salute (ATS) - Lombardia: Lombardy regional health protection agencies (ATS) perform the same regional coordination, accreditation, and epidemiological oversight function as ARCS, but at much larger scale. Closest functional analogue outside FVG.
• Azienda Sanitaria Universitaria Giuliano Isontina (ASUGI): The principal local health authority (ASL) that ARCS coordinates within Friuli Venezia Giulia. ASUGI delivers direct patient care while ARCS sets regional standards; their mandates are tightly coupled, making ASUGI the closest operational peer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/azienda-regionale-di-coordinamento-per-la-salute

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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