Aresc - Agência Reguladora de Serviços Públicos de Santa Catarina

What Aresc - Agência Reguladora de Serviços Públicos de Santa Catarina does

Aresc - Agência Reguladora de Serviços Públicos de Santa Catarina (ARESC) is the official state regulatory agency for public services in the Brazilian state of Santa Catarina, operating as an autarquia under the State Government of Santa Catarina. The agency regulates multiple sectors including basic sanitation, piped natural gas distribution, energy, transportation, mineral resources, and water resources, with jurisdiction over all municipalities in Santa Catarina. ARESC conducts tariff reviews, monitors service quality, runs public consultations and hearings, and operates an Ouvidoria (ombudsman) channel for citizen complaints.

ARESC's core operational assets include SIGARESC, an internal management system used for regulatory processes; the Conta Gráfica Power BI tool for data visualization; and a portfolio of public-facing utility tools such as CASAN tariff calculators, bus fare queries, weather forecasts, and beach water quality information. Distribution and outreach are conducted through the institutional website aresc.sc.gov.br, social media (Facebook, Instagram, YouTube), official state gazette publications, and the state's SGPe digital protocol platform. The agency is LGPD-compliant and is a member of ABAR, the Brazilian Association of Regulatory Agencies.

The agency's business model is non-commercial: as a state government regulatory entity, ARESC is funded through the state government budget rather than market revenue. Pricing is not published. Its "customers" are municipalities that sign cooperation agreements (convênios), regulated public-service concessionaires (SCGÁS, CASAN, Celesc, Águas de Bombinhas, Águas de Camboriú), and end citizens who interact through the Ouvidoria and digital tools. Leadership is provided by President João Carlos Grando, supported by directorates covering administration and finance, basic sanitation and water resources, transport, and economic regulation and standardization.

Name

Aresc - Agência Reguladora de Serviços Públicos de Santa Catarina

Legal name

ARESC - Agência de Regulação de Serviços Públicos de Santa Catarina

Website

https://aresc.sc.gov.br

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

ARESC is the official state regulatory agency for public services in Santa Catarina, Brazil, regulating sanitation, piped gas, energy, and transport. It serves municipalities, regulated concessionaires, and citizens through tariff review, quality monitoring, and an ombudsman channel.

Ownership category

akta.pro rank

Headquarters

HQ city

Florianópolis

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels1 record

Marketing channels4 records

Core offering

ARESC regulates public utility services in the state of Santa Catarina, Brazil, including piped natural gas distribution, basic sanitation (water and sewerage), electricity distribution, intermunicipal road transportation, water resources, and mineral resources. The agency conducts tariff review and approval for concessionaires, monitors and enforces service quality, runs public consultations and hearings on regulatory resolutions, and provides a citizen ombudsman (Ouvidoria) channel for complaints and feedback. Public-facing information tools include online tariff calculators, bus schedule/fare queries, weather forecasts, and beach water-quality reporting.

Product overview

Aresc is a state regulatory agency for public services in Santa Catarina, Brazil. It does not offer a commercial software product but rather regulates and monitors public utility services including piped natural gas distribution, basic sanitation, water resources, energy, transportation, and mineral resources. The agency provides public-facing tools including tariff calculators for water/gas, bus schedule queries, weather forecasts, beach water quality information, public consultations, and publishes regulatory resolutions and annual reports through its institutional website.

Differentiator

Problem solved

Functional benefit

Products and services

• Calculadoras de Tarifas (Water and Sewer Tariff Calculators) Online calculators that allow users to estimate water and sewer tariffs across consumption categories, including commercial water-sewer, commercial water-only, residential water-sewer, and residential water-only services. Targeted at citizens, businesses, and regulated entities in Santa Catarina to improve tariff transparency.
• Consulta de Linhas de Ônibus (Intermunicipal Bus Route and Fare Query) Public query system that allows citizens to search intermunicipal bus routes, schedules, origins, destinations, and fare values within Santa Catarina. Intended for users of public transport services regulated by ARESC.
• Previsão do Tempo (Weather Forecast Service) Weather forecast service providing climate conditions by region to help citizens plan activities. Available on the ARESC website.
• Balneabilidade (Beach Water Quality Monitoring) Beach water quality monitoring service allowing users to check safety and cleanliness conditions for beaches. Provided to citizens to support safe recreational use of coastal waters.
• Audiências e Consultas Públicas (Public Hearings and Consultations) Formal public consultation process for regulatory resolutions, including active and historical consultations with downloadable supporting documents. Open to concessionaires, municipalities, citizens, and other stakeholders to participate in regulatory decision-making.
• Ouvidoria (Ombudsman Service) Complaint and feedback service allowing citizens to report issues related to regulated public services, including water supply disruptions, sewerage problems, and other utility concerns. Accessible via web portal, toll-free 0800 number, and WhatsApp.
• Protocolo Digital SGPe (Digital Administrative Protocol via SGPe) Digital administrative protocol system on the Santa Catarina state government portal that allows citizens and companies to file administrative processes with state government agencies, including ARESC, through the Sistema de Gestão de Processos Eletrônicos (SGPe) platform.

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eight partnerships are on record, tiered core and minor.

• Associação Brasileira de Agências Reguladoras (ABAR)coreStrategic or Co-development PartnerARESC participates as a member of the Brazilian Association of Regulatory Agencies (ABAR), which fosters knowledge sharing and standardization of regulatory practices among state agencies in Brazil.
• Companhia de Gás de Santa Catarina (SCGÁS)coreTechnology or IntegrationSCGÁS is the primary gas distribution concessionaire in Santa Catarina. ARESC regulates its tariffs, service quality, and infrastructure development through periodic tariff review resolutions.
• Celesc (Centrais Elétricas de Santa Catarina)coreTechnology or IntegrationCelesc is the state electricity distribution utility. ARESC monitors and regulates its service quality and can affect water supply systems when electricity maintenance impacts pumping stations.
• Companhia Catarinense de Águas e Saneamento (CASAN)coreTechnology or IntegrationCASAN is the primary state water and sewage utility. ARESC provides updated rate calculators for CASAN services and monitors service disruptions across municipalities.
• Governo do Estado de Santa CatarinacoreStrategic or Co-development PartnerARESC operates as part of the Santa Catarina state government structure, with oversight from the state executive branch. It uses the state's digital portal for citizen services and the SGPe (Sistema de Gestão de Processos Eletrônicos) platform.
• Municípios ConveniadoscoreChannel Partner/ Reseller/ DistributorMunicipalities that sign cooperation agreements (convênios) with ARESC to delegate regulatory and oversight functions for local public services. São Joaquim is one explicitly mentioned municipality with a renewal agreement.
• Sistema Nacional de Informações sobre Saneamento (SNIS)minorOthersARESC works with the national sanitation information system for standardized data collection and reporting on water and sewage services.
• Secretaria Municipal de Habitação e Saneamento AmbientalminorOthersMunicipal housing and environmental sanitation secretariat that collaborates on sanitation regulation matters.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• ARISB: Agência Reguladora Intermunicipal de Saneamento Básico — a Brazilian intermunicipal sanitation regulator that, like ARESC's convênio-based municipal work, extends regulatory reach through cooperative agreements rather than direct state ownership of utilities.
• AGERBA: Agência Estadual de Regulação de Serviços Públicos de Energia, Transportes e Comunicações da Bahia — Bahia's state regulator for energy, transport, and communications, structurally aligned with ARESC's sectoral mix.
• ADASA: Agência Reguladora de Águas, Energia e Saneamento Básico do Distrito Federal — regulates water, energy, and basic sanitation in the Federal District, with a comparable technical-regulatory profile and tariff-review role.
• AGEPAN: Agência Estadual de Regulação de Serviços Públicos de Mato Grosso do Sul — state-level regulator covering gas, sanitation, energy, and transport, with a similar multi-sector consolidated mandate.
• ARSESP: Agência Reguladora de Serviços Públicos do Estado de São Paulo — the largest and most analogous multi-sector state utility regulator in Brazil, overseeing sanitation, gas, energy, and transport in São Paulo state with a comparable consolidated mandate.
• ARPE: Agência de Regulação dos Serviços Públicos Delegados de Pernambuco — Pernambuco's state regulator, a direct comparator on multi-utility public-services regulation in the Northeast region.
• ARCE: Agência Reguladora do Ceará — a state-level public services regulator covering energy, water, sewage, gas, and transport in Ceará, structurally very similar to ARESC in scope and authority.
• ARSAE-MG: Agência Reguladora de Serviços de Água e Esgoto de Minas Gerais — focused state regulator for water and sewage services in Minas Gerais, with direct regulatory overlap on ARESC's sanitation functions.

Broad incumbents

• ANA: Agência Nacional de Águas e Saneamento Básico — the federal-level water and sanitation regulator that sets the overarching framework within which state regulators like ARESC operate, defining compliance and reporting standards.

Others

• ABAR: Associação Brasileira de Agências Reguladoras — the national association of Brazilian regulatory agencies of which ARESC is a member; comparable as the ecosystem convener and standard-setter rather than as a direct competitor.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@aresc_oficial
• Facebookfacebook.com/aresc.oficial
• Instagraminstagram.com/aresc_oficial
• LinkedInlinkedin.com/company/aresc---ag%C3%AAncia-reguladora-de-servi%C3%A7os-p%C3%BAblicos-de-santa-catarina

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aresc - Agência Reguladora de Serviços Públicos de Santa Catarina