Bloom Works

What Bloom Works does

Bloom Works is a Philadelphia-based, public benefit professional services firm founded in 2018 that builds government capacity to deliver services through research and service design, technology strategy, product management, content and experience design, and strategic consulting. The firm serves U.S. federal, state, and local government agencies—anchored by clients such as the U.S. Department of Health and Human Services, U.S. Department of Veterans Affairs, California Office of Data and Innovation, Washington State Department of Children, Youth, and Families, Colorado Behavioral Health Administration, State of Connecticut, and the City of Philadelphia—concentrated in child welfare, behavioral health, benefits enrollment, digital transformation, veteran services, and government communication.

Its core offerings are not a single software product but a portfolio of consulting engagements and publicly available tools, including the Discovery Sprint Playbook (a field guide for time-bound investigations), the ECE Reporter data collection tool (live with 400 Connecticut providers), the Data Sharing Playbook for Connecticut state agencies, the Queer Affirmation Maturity Model, the Kin-Specific Foster Home Approval Standards (adopted by 13 states and 5 tribes as of August 2025), Therapeutic Resource Families Recommendations, Teen Placements Recommendations, a Participant Compensation Toolkit for Government Agencies, and Affirming Resource Family Personae. Underlying these is a trauma-informed, human-centered design methodology developed through hundreds of engagements with lived-experience participants.

Bloom Works monetizes through project-based professional services contracts, typically procured via RFPs, direct contracting, or referrals within the government technology community. The firm is a certified Women-Owned Small Business by the U.S. SBA, providing preferred contracting access with federal agencies. Revenue is not publicly disclosed; the firm is privately held with no external venture or private equity funding identified in available materials.

Name

Bloom Works

Legal name

Bloom Works

Website

https://bloomworks.digital

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Bloom Works is a Philadelphia-based, public benefit professional services firm that helps U.S. federal, state, and local government agencies improve service delivery through human-centered design, research, technology strategy, and product management, with deep specialization in child welfare.

Ownership category

akta.pro rank

Product category

Government Management Consulting

NAICS

Management Consulting Services (54161), Other Management Consulting Services (541618)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Operations & Process Improvement Consulting (BPAHACAB)

Keywords

• Government consulting services
• Service design consulting
• Civic technology modernization
• Human-centered design research
• Child welfare consulting

Headquarters

HQ city

Philadelphia

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Consulting Services: Bloom Works provides professional consulting services to government agencies including research and service design, technology strategy, product management, content and experience design, and strategic consulting. Engagements are typically project-based with defined scopes and deliverables.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Bloom Works is a public benefit consulting firm that provides research and service design, technology strategy, product management, content and experience design, and strategic consulting services to U.S. federal, state, and local government agencies. Engagements are typically project-based and include discovery sprints, service design capability building, technology assessment, and capacity-building work, with the goal of helping agencies deliver more effective resident-facing services. Beyond consulting, the firm publishes reusable tools and playbooks such as the Discovery Sprint Playbook, Data Sharing Playbook, Queer Affirmation Maturity Model, and Kin-Specific Foster Home Approval Standards for adoption across the public sector.

Product overview

Bloom Works is a public benefit consulting company that helps government agencies build capacity to deliver services better. Rather than a single software product, Bloom Works offers a portfolio of service offerings including research and service design, technology strategy, product management, and content and experience design. The company also produces publicly accessible tools and playbooks including the Discovery Sprint Playbook (a field guide for investigation), the Data Sharing Playbook (for Connecticut state agencies), the Queer Affirmation Maturity Model, and Kin-Specific Foster Home Approval Standards. They partner with government clients including US Department of Health and Human Services, US Department of Veterans Affairs, California Office of Data and Innovation, and various state agencies to improve digital services, child welfare systems, benefits enrollment, and government communication.

Differentiator

Problem solved

Functional benefit

Products and services

• Discovery Sprint Playbook A field guide for navigating discovery sprints with strategic, actionable guidance and universal human-centered approaches applicable to most government service design engagements.
• Early Childhood Education (ECE) Reporter A user-centered, secure data collection tool for early childcare and education providers that simplifies reporting requirements for Connecticut's Office of Early Childhood and helps the agency access better data to improve childcare services.
• Data Sharing Playbook A playbook for the State of Connecticut containing best practices and guidance for enabling data sharing, safeguarding data, responding to data requests, and transferring data between state agencies.
• Queer Affirmation Maturity Model A tool that helps organizations and providers within the child welfare system assess, recognize, and progress toward more holistically affirming care for queer youth across six pillars: leadership, staff capacity, growth mindset, data systems, resource families, and services and programs.
• Kin-Specific Foster Home Approval Standards Template licensing standards and plain language forms for child welfare agencies to more quickly and equitably approve kin caregiver homes, validated by leading national child welfare organizations.
• Therapeutic Resource Families Recommendations Research-based recommendations for child welfare agencies on developing and retaining foster families to support youth along the continuum of placement needs.
• Teen Placements Recommendations Findings and recommendations for recruiting and supporting foster families for teens in the child welfare system, based on research with youth, families, and agency staff.
• Affirming Resource Family Personae A tool that assists agency recruitment by expanding perceptions of promising candidates for resource families while highlighting the kinds of support different families need to be queer affirming.
• Participant Compensation Toolkit for Government Agencies A toolkit to help government agencies pay research participants in service design research, including legal precedents, templates, and guidance for justifying and standardizing participant compensation operations.

Quantifiable outcome

• 90% reduction in licensing forms (30 to 3) in Maryland using kin-specific standards
• +3 more outcomes

Named customers18 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• The ContingentcoreStrategic or Co-development Partner · 1 December 2023Partnered with The Contingent, a nonprofit mobilizing community and digital strategies to recruit and retain foster homes, along with Arkansas and Indiana child welfare departments on treatment foster care research. The Contingent is using findings to inform their approach across Arkansas, Indiana, and Tennessee.
• New AmericacoreStrategic or Co-development Partner · 1 April 2023Collaborated with New America and Washington State Department of Children, Youth, and Families on kin-first model of child welfare research. Four 6-week sprints identified barriers to kinship caregiver placements across four stakeholder groups.
• Think of UscoreStrategic or Co-development Partner · 1 November 2020Think of Us, a nonprofit dedicated to leveraging technology and design to improve lives of youth in foster care, engaged Bloom Works to conduct research on technology interventions for youth aging out of foster care. Bloom conducted interviews with youth and staff at 5 partner sites over approximately 12 weeks.
• Very Little GravitasminorStrategic or Co-development Partner · 1 September 2020Partnered with Very Little Gravitas alongside California Department of Technology to develop California's Vision 2023 strategic plan for technology transformation.
• SkylightcoreStrategic or Co-development Partner · 1 October 2019Partnered with Skylight alongside Connecticut Office of Early Childhood to create ECE Reporter, a user-centered data collection tool for early childhood education providers. The tool went live in January 2021 and the team is onboarding 400 state-funded providers.
• Child Welfare Playbook (Marina Nitze)coreStrategic or Co-development PartnerBloom Works collaborated with the Child Welfare Playbook Working Group, led by Marina Nitze, on multiple child welfare initiatives including kin-specific licensing standards, queer affirmation maturity model, and teen placement improvements. The Child Welfare Playbook connects staff from public and private agencies across all 50 U.S. states, all 6 territories, and most tribes.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Others

• New America: Public policy think tank and Bloom Works partner on the kin-first child welfare research with Washington State DCYF. Adjacent ecosystem participant that conducts research and policy work in Bloom's impact areas.
• Think of Us: Nonprofit focused on technology and design interventions for foster youth. Existing Bloom Works partner, representing an adjacent ecosystem organization rather than a direct competitor.

Emerging players

• Code for America: Nonprofit civic technology organization that builds digital services for government benefit programs (SNAP, Medicaid). Comparable mission and government-services focus, though structured as a nonprofit rather than public benefit company.

Broad incumbents

• 18F: GSA's Technology Transformation Services group that partners with federal agencies on digital modernization. Operates as an in-government consultancy with similar human-centered design and agile procurement methodology as Bloom Works.
• Deloitte Government & Public Services: Large-scale management consulting practice serving federal, state, and local government clients on technology modernization and operations improvement. Competes with Bloom for large government transformation contracts at significantly greater scale.
• U.S. Digital Service (USDS): Federal government digital services organization delivering technology improvements across agencies. Functions as a government-internal consultancy with comparable focus on resident-centered service design.
• Booz Allen Hamilton: Major government consulting firm with deep federal agency relationships (including HHS and VA). Competes for large-scale government digital transformation and operations improvement work where Bloom also operates.

Direct peers

• Ad Hoc: Government digital services firm that builds and maintains software for federal agencies including CMS and VA. Shares Bloom Works' focus on human-centered government technology and federal/state contract work, though operates at significantly larger scale.
• Nava: Public benefit corporation focused on modernizing government services through human-centered design and technology. Like Bloom Works, Nava partners with federal and state agencies on digital transformation, with a similar consulting-plus-product approach and comparable values-driven culture.
• Skylight: Government technology consultancy specializing in digital service delivery and modern user experiences. An existing Bloom Works partner (collaborated on Connecticut's ECE Reporter), making them a directly comparable peer in civic tech consulting.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/govbloom
• Xx.com/wearebloomworks

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bloom Works