Arnold Pet Station Inc

What Arnold Pet Station Inc does

Arnold Pet Station Inc is a privately-held, single-location full-service veterinary hospital founded in 1992 by Dr. Lee Carr and located at 1212 Ritchie Highway in Arnold, Maryland. The practice serves pet owners in the Arnold, Severna Park, and Annapolis communities, providing medical, surgical, dental, boarding, daycare, and grooming services for dogs, cats, birds, reptiles (non-venomous), and small mammals/pocket pets. It is differentiated within its local market by its specialized exotic pet care, an integrated 360 Dental Package with full-mouth digital radiographs and laser-assisted surgery, and same-day urgent care appointments that bridge routine and emergency hospital visits.

The business operates on a direct-to-consumer model with four primary revenue streams: professional veterinary services (wellness exams, vaccinations, surgery, dentistry, urgent care, diagnostics), boarding and daycare with medical supervision, professional grooming, and product sales (preventive medications and prescription diets via an online pharmacy and in-clinic dispensing). Pricing is pay-as-you-go for most services, augmented by a $75 new-client first-visit discount, a $25/$75 referral program, an annual Rewards Membership with 5-7% cashback, and financing through CareCredit. Customer acquisition is community-based, driven by 33+ years of local reputation, referral programs, blog content marketing, and presence on Facebook and TikTok, while retention is supported by the PetPage mobile app, membership cashback, and a Paws for a Cause charitable foundation tie-in.

The practice is founder-owned with no disclosed external investors, parent company, or funding rounds. Current clinical and operational leadership includes Medical Director Dr. Lindsay Laird (DVM, Virginia Tech 2010; joined 2016, promoted 2020) and Practice Manager Katie Sturgill (ten-year tenure, promoted March 2025), supported by a relief veterinarian and a team of veterinary assistants, customer service representatives, groomers, and kennel staff totaling approximately 9 employees. Strategic technology integrations include VetSource for online pharmacy, PetPage/AllyDVM for client self-service, and third-party financing and insurance comparison partners.

Name

Arnold Pet Station Inc

Legal name

Arnold Pet Station

Website

https://arnoldpetstation.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

1–10 employees

Short description

Arnold Pet Station Inc is a privately-held, single-location full-service veterinary hospital in Arnold, Maryland, founded in 1992, serving dogs, cats, birds, reptiles, and pocket pets across the Arnold, Severna Park, and Annapolis communities with medical, surgical, dental, boarding, daycare, and grooming services.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Pet Care (except Veterinary) Services (812910), Pet and Pet Supplies Retailers (459910)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro industry

PRIMARYCRALAIAJ

Pet Services (Grooming, Training, Daycare)

Consumer Products & Retail/Specialty Retail (Hobby, Books, Office, Pet, Toys)/Pet Services (Grooming, Training, Daycare)

SECONDARYHSANADAJ

Long-Term/Extended-Stay Boarding

Home & Personal Services/Pet Grooming & Boarding Services/Pet Boarding (Kennel/Cattery)

Keywords

• Veterinary hospital services
• Pet wellness care
• Pet boarding daycare
• Veterinary dental surgery
• Exotic pet care

Headquarters

HQ city

Arnold

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Veterinary Services: Core revenue from wellness exams, vaccinations, surgery, dentistry, urgent care, and diagnostics for dogs, cats, and exotic pets.
2. Boarding & Daycare: Day and overnight boarding for dogs and cats with medical supervision, plus dog daycare with group play sessions. Additional fees for extras like baths, nail care, and individual play.
3. Grooming Services: Professional grooming including baths, haircuts, nail trimming, ear cleaning for dogs and cats.
4. Products & Medications: Retail sales of preventive medications (Sentinel Spectrum, Bravecto, Revolution Plus) and prescription diets through online pharmacy.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Arnold Pet Station is a full-service veterinary hospital offering wellness exams, vaccinations, urgent care, surgery (including laser-assisted procedures), dental care with full-mouth digital radiography, exotic pet care, boarding and daycare, and professional grooming for dogs, cats, birds, reptiles, and small mammals. The practice operates from a single location in Arnold, MD and supplements its clinical services with an annual Rewards Membership, a client referral program, financing through CareCredit, and a PetPage mobile app for appointments and prescription refills.

Product overview

Arnold Pet Station is a full-service veterinary hospital providing comprehensive care for dogs, cats, birds, reptiles, and small mammals. The practice operates as a single-location animal hospital offering a unified portfolio of clinical and auxiliary services. Core offerings include Wellness Care, Urgent Care/Same-Day Appointments, 360 Dental Package, Surgery (spay/neuter, soft tissue, laser surgery), Exotic & Small Mammal Care, Boarding & Daycare, and Grooming. The practice supplements its clinical services with add-on programs including a Rewards Membership (offering complimentary exams, cashback, and charitable donations), a Referral Program, Financing Options (CareCredit, Pawlicy Advisor insurance comparison), and a PetPage Mobile App for appointment scheduling and prescription refills. The practice was founded in 1992 by Dr. Lee Carr and is currently led by Medical Director Dr. Lindsay Laird.

Differentiator

Problem solved

Functional benefit

Brands

• Paws for a Cause: In-house charitable foundation created through a partnership with the Veterinary Care Foundation, dedicated to helping pets receive critical, life-saving veterinary care when finances are a barrier

Products and services

• Wellness Care Preventive veterinary care including comprehensive physical exams, vaccinations, parasite prevention, microchipping, nutrition and behavior guidance, and routine health screening tests for dogs, cats, and exotic pets.
• Urgent Care / Same-Day Appointments Same-day veterinary appointments for pets experiencing illness, discomfort, or sudden behavioral changes, bridging the gap between routine care and emergency visits without emergency hospital costs.
• 360 Dental Package Comprehensive professional dental cleaning including full-mouth digital radiographs, ultrasonic scaling above and below the gumline, professional polishing, anesthesia monitoring, extractions if needed, pain management, and at-home dental care guidance.
• Surgery Surgical services including routine spay and neuter (including cryptorchid neuters), soft tissue surgeries (mass removals, abdominal surgeries, wound repair, cystotomy, hernia repair, foreign body removal, gastropexy, amputations), and laser-assisted surgery.
• Exotic & Small Mammal Care Specialized veterinary care for birds, reptiles (non-venomous), and pocket pets including rabbits, guinea pigs, hamsters, rats, mice, turtles, and tortoises. Services include wellness exams, dental checks, vaccinations, parasite prevention, and nutritional counseling.
• Boarding & Daycare Cat and dog boarding in climate-controlled indoor runs with outdoor play sessions, dog daycare with group play, and cat boarding in a quiet cattery. Includes medical boarding for pets with special requirements and Wednesday Activity Day enrichment.
• Grooming Professional pet grooming including baths, coat care, haircuts, styling, nail trimming, and ear cleaning for dogs and cats of all ages and temperaments.
• Rewards Membership Program Annual membership offering two complimentary exams, one free nail trim, 5% cashback on purchases (7% for military and first responders), and automatic 1% donations to the Paws for a Cause charitable foundation.

Quantifiable outcome

• 80% of cats and 75% of dogs show signs of dental disease by age 3 - early detection through regular exams prevents serious complications
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and supporting.

• CareCreditcoreGTM or Marketing PartnerCareCredit healthcare credit card is accepted for veterinary payments, offering promotional financing options including interest-free plans for qualified purchases. The practice promotes CareCredit as a convenient way to manage both routine and unexpected veterinary expenses.
• Pawlicy AdvisorsupportingGTM or Marketing PartnerFree pet insurance comparison platform recommended to help pet owners evaluate and select appropriate insurance coverage based on breed, age, and health profile.
• Paws for a Cause (Veterinary Care Foundation)coreStrategic or Co-development PartnerCharitable foundation created through partnership with the Veterinary Care Foundation. Donations support critically ill or injured working animals, rescue partners, and privately owned pets whose families face sudden financial hardship. 100% of donations stay within the foundation.
• PetPage (AllyDVM)supportingTechnology or IntegrationMobile app platform providing 24/7 self-serve tools for appointment requests, prescription refills, and access to pet health information. Available on iOS and Android.
• Sentinel Spectrum / Bravecto / MerialsupportingGTM or Marketing PartnerRecommended heartworm prevention and flea/tick control products sold through the practice's online pharmacy. Sentinel Spectrum for dogs covers heartworms and intestinal parasites; Bravecto provides long-lasting flea and tick prevention.
• Revolution PLUS / ZoetissupportingGTM or Marketing PartnerMonthly topical treatment recommended for cats providing comprehensive protection against fleas, ticks, ear mites, heartworms, and intestinal parasites.
• Purina Pro Plan Vet DirectsupportingGTM or Marketing PartnerPrescription diet and supplement ordering platform connecting pet owners with Purina veterinary diets shipped directly to their homes.
• Anne Arundel Veterinary Emergency ClinicsupportingOthersTrusted local emergency veterinary hospital at 808 Bestgate Rd, Annapolis, MD 21401. Referred for after-hours emergencies when Arnold Pet Station is closed.
• Dogs and Cats Emergency & SpecialtysupportingOthersEmergency and specialty veterinary hospital at 6700 Laurel-Bowie Rd, Bowie, MD 20715. Referred for after-hours emergencies.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Heart + Paw: Multi-location veterinary care concept combining general practice, grooming, daycare, and tech-forward client experience. Comparable on the integrated medical + grooming + daycare + digital/loyalty model Arnold Pet Station has built.
• Petco Veterinary Services: Vet clinics co-located inside Petco stores, operated through partnerships (notably with Thrive). Relevant as a low-friction, channel-anchored alternative for wellness visits, prescriptions, and pharmacy competition.
• Bond Vet: Venture-backed urgent and primary care veterinary clinic chain emphasizing modern design, transparent pricing, and digital booking. Comparable as a tech-forward, loyalty-driven general practice competitor.

Broad incumbents

• National Veterinary Associates: One of the largest private veterinary hospital networks in the U.S., offering general practice, specialty, boarding, and grooming. Direct overlap on the full-service hospital-plus-boarding-plus-grooming operating model.
• PetVet Care Centers: PE-backed network of general practice and specialty veterinary hospitals across the U.S. Comparable on multi-location, multi-service pet care delivery and on the consolidation pressure facing independents.
• BluePearl Pet Hospital: Specialty and emergency veterinary hospital chain, also under Mars Veterinary Health. Comparable to the referral relationships Arnold Pet Station already uses (Anne Arundel Veterinary Emergency Clinic, Dogs and Cats Emergency & Specialty), and a key competitor for specialty/after-hours revenue.
• Thrive Pet Healthcare: PE-backed general practice, urgent care, and specialty network that also operates vet clinics inside Petco. Highly comparable on the multi-service model and represents the consolidation counterweight to independents.
• Banfield Pet Hospital: Largest general-practice veterinary chain in the U.S., located inside PetSmart stores, offering wellness exams, surgery, dentistry, and diagnostics. Direct competitive overlap on general practice services to dog and cat owners.
• VCA Animal Hospitals: One of the largest networks of companion animal hospitals in North America, now part of Mars Veterinary Health. Operates general practice, specialty, and emergency hospitals; relevant as a directly comparable full-service competitor and as the consolidating acquirer of independents like Arnold Pet Station.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ArnoldPetStation
• TikToktiktok.com/@apstok
• LinkedInlinkedin.com/company/arnold-pet-station-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arnold Pet Station Inc