Arsuz Belediyesi

What Arsuz Belediyesi does

Arsuz Belediyesi is the municipal government (T.C. Arsuz Belediyesi) of Arsuz district in Hatay Province, Türkiye, constituted in its current form in 2019 as a district-level public administrative body under the Republic of Turkey. It delivers statutory municipal services — including property and environmental taxation, building permits, civil registry, social assistance, urban planning, and public infrastructure — to the residents of Arsuz district, a 40-kilometer Mediterranean coastal district extending from İskenderun. The municipality operates a unified e-government services platform comprising E-Belediye (online tax and service portal), E-İmar (zoning inquiry), E-Ruhsat (electronic permitting), and Çözüm Merkezi (citizen request and complaint management), alongside a mobile application distributed via Google Play Store and field-based mobile service units. Physical service delivery is executed through the headquarters at Akçalı Mahallesi, Gözcüler/İskenderun, plus an expanding network of community facilities — sports complexes, parks, a day care center, a street animal rehabilitation center, and multi-purpose halls — many constructed or inaugurated in 2026.

The municipality's revenue model is a hybrid of local taxation (property tax / Emlak Vergisi, environmental cleanup tax / Çevre Temizlik Vergisi), transaction-based fees (building permit fees / İnşaat Ruhsat Harçları), and — most materially — central government allocations (Merkezi Bütçe Transferleri), which have been amplified by disaster relief following the February 2023 Pazarcık and Elbistan earthquakes that devastated Hatay. Pricing is not commercially determined; municipal fees are set by national legislation and published in official fee schedules. Go-to-market is direct-to-citizen through digital self-service portals, physical service counters, the centralized Çözüm Merkezi, and field outreach via mobile units. Leadership transitioned in 2024 to Mayor Sami Üstün, supported by four deputy mayors overseeing distinct directorate clusters (technical services, finance and revenue, zoning, and social/environmental services). The entity is publicly accountable to Turkish citizens through local elections and regulatory oversight by the Ministry of Interior, with no private ownership, subsidiaries, or commercial revenue diversification.

Name

Arsuz Belediyesi

Legal name

T.C. Arsuz Belediyesi

Website

https://arsuz.bel.tr

Company type

Private

Founded year

2019

Operating status

Operating

Short description

Arsuz Belediyesi is the municipal government of Arsuz district in Hatay Province, Türkiye, delivering taxation, permitting, civil registry, urban planning, and community services to district residents via digital e-government portals and physical infrastructure.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Other General Government Support (92119), Executive, Legislative, and Other General Government Support (921), Executive and Legislative Offices, Combined (921140)

akta.pro primary industry

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI)

akta.pro secondary industries

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE), Land Administration & Cadastral Services (Public Land Records, Parcel Management) (BPAIANAH)

Keywords

• Municipal services
• Urban planning
• Property taxation
• Civil registry
• Public administration

Headquarters

HQ city

Arsuz

HQ country

Türkiye

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Tax (Emlak Vergisi): Collection of property taxes from residential and commercial properties within Arsuz district boundaries
2. Environmental Tax (Çevre Temizlik Vergisi): Environmental cleanup tax collected as part of municipal services
3. Building Permit Fees (İnşaat Ruhsat Harçları): Fees collected for construction permits and urban planning services
4. Government Allocations (Merkezi Bütçe Transferleri): Central government funding and disaster relief allocations, particularly significant following the 2023 earthquakes

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Arsuz Belediyesi is the municipal government of Arsuz district in Hatay Province, Turkey. It delivers local public administration services including property tax collection, building permits, civil registry, urban planning, environmental services, social assistance programs, and operation of public facilities (parks, sports halls, day care, rehabilitation center). Services are delivered through digital portals (E-Belediye, E-İmar, E-Ruhsat, Çözüm Merkezi) and physical municipal offices.

Product overview

Arsuz Belediyesi operates a unified e-government services platform encompassing citizen-facing digital services (E-Belediye, E-İmar, E-Ruhsat) alongside physical infrastructure and community facilities. The digital tier provides online portals for property tax queries, debt payments, zoning inquiries, permit applications, and a complaint/request tracking system (Çözüm Merkezi). The physical tier includes sports complexes and halls (Karaağaç Kapalı Spor Salonu, Pirinçlik Spor Kompleksi), parks and recreational areas (Karaağaç 1 Mayıs Parkı, Diba Park), a street animal rehabilitation center, a day care facility (Mini Kaşifler), social gathering venues (Halk Gazinosu, Arsuz Go Beach Kafe), and ongoing construction of multi-purpose halls in Konarlı and Üçgüllük. Special services include a mobile barber service and a zero-waste mobile education bus. The municipality also publishes an action plan, performance reports, and budget documents as part of its institutional transparency framework.

Differentiator

Problem solved

Functional benefit

Products and services

• E-Belediye Portal Online municipal services portal enabling Arsuz district citizens to query property tax, pay debts, track service requests, apply for permits, and verify documents.
• E-İmar (E-Planning System) Online zoning and planning inquiry system allowing property owners and developers to check parcel status, building permits, and land development information within Arsuz district.
• E-Ruhsat (E-Permit System) Electronic licensing portal for submission and approval of building and construction permits in Arsuz district.
• Çözüm Merkezi (Solution Center) Centralized complaint, request, and suggestion management system for Arsuz citizens, accessible via phone (0 326 643 33 33) and online channels.
• Karaağaç Kapalı Spor Salonu (Indoor Sports Hall) Multi-use sports complex in Karaağaç Övündük Mahalle with indoor basketball court, offices, locker rooms, football field, combined basketball-volleyball-tennis courts, and children's play area for Arsuz residents.
• Karaağaç 1 Mayıs Parkı Recreation park in Karaağaç Hatun Mahalle covering approximately 1,225 m² with basketball/mini football court, children's play area, fitness equipment, and walking paths.
• Diba Park Beachside park at Diba Plajı on approximately 3,000 m² featuring children's play equipment, kiosk, viewing terraces, accessible restrooms, showers, changing cabins, and picnic area.
• Sokak Hayvanları ve Rehabilitasyon Merkezi (Street Animals and Rehabilitation Center) Animal shelter with 2 operating rooms, 81 cages, and sterilization units for injured and stray animals, plus a planned 100,000 m² natural habitat area, jointly managed with Hatay Metropolitan Municipality.
• Halk Gazinosu (People's Casino)

Quantifiable outcome

• Recovery from 2023 earthquakes with infrastructure repair across all neighborhoods
• +1 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Twelve partnerships are on record, tiered minor and core.

• Seferihisar BelediyesiminorStrategic or Co-development PartnerSister city partnership for municipal cooperation and exchange of best practices between Arsuz and Seferihisar municipalities.
• Bergama BelediyesiminorStrategic or Co-development PartnerSister city partnership for municipal cooperation between Arsuz and Bergama.
• Şehit Kamil BelediyesiminorStrategic or Co-development PartnerSister city partnership between Arsuz and Şehit Kamil municipalities.
• Osmangazi BelediyesiminorStrategic or Co-development PartnerSister city partnership between Arsuz and Osmangazi (Bursa) municipalities.
• Didim BelediyesiminorStrategic or Co-development PartnerSister city partnership for municipal cooperation between Arsuz and Didim.
• Bodrum BelediyesicoreStrategic or Co-development PartnerActive sister city partnership with exchange on sustainable tourism, environment, culture, social municipality practices, and joint projects. Mayor Sami Üstün visited Bodrum Mayor Tamer Mandalinci in July 2026 to discuss collaboration areas.
• Sarıyer BelediyesiminorStrategic or Co-development PartnerSister city partnership between Arsuz and Sarıyer (Istanbul) municipalities.
• Çankaya BelediyesiminorStrategic or Co-development PartnerSister city partnership between Arsuz and Çankaya (Ankara) municipalities.
• Mersin Büyükşehir BelediyesiminorStrategic or Co-development PartnerSister city partnership between Arsuz and Mersin Metropolitan Municipality.
• Küçükçekmece BelediyesiminorStrategic or Co-development PartnerSister city partnership between Arsuz and Küçükçekmece (Istanbul) municipalities.
• Muğla Büyükşehir BelediyesicoreStrategic or Co-development PartnerMuğla Metropolitan Municipality Mayor Ahmet Aras was visited in July 2026 to evaluate joint project and collaboration opportunities. The visit aimed to strengthen the bond formed through post-earthquake solidarity and explore joint projects for the future.
• Hatay Büyükşehir BelediyesicoreStrategic or Co-development PartnerCollaborative infrastructure projects including 100,000 m² natural living area initiative with Hatay Metropolitan Municipality and Forest Regional Directorate. Joint management of street animals rehabilitation center.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bodrum Belediyesi: Turkish coastal district municipality with similar municipal service structure and active sister city partnership with Arsuz, exchanging best practices on sustainable tourism, environment, and social municipality practices.
• Seferihisar Belediyesi: Turkish district municipality with sister city partnership with Arsuz, comparable in scale and function as a local government providing municipal services and digital e-government platforms.

Broad incumbents

• Hatay Büyükşehir Belediyesi: Metropolitan municipality of Hatay Province that oversees and collaborates with district municipalities including Arsuz, jointly managing infrastructure projects and post-earthquake reconstruction.
• Muğla Büyükşehir Belediyesi: Metropolitan municipality with active sister city cooperation with Arsuz, particularly around post-earthquake solidarity and joint tourism project development on the Mediterranean coast.
• Mersin Büyükşehir Belediyesi: Metropolitan municipality with sister city partnership with Arsuz, providing comparable coastal Mediterranean governance and tourism infrastructure.
• İstanbul Büyükşehir Belediyesi: Turkey's largest metropolitan municipality, representing the upper benchmark for digital e-government service delivery and municipal infrastructure investment that smaller district municipalities like Arsuz aspire to replicate.
• Ankara Büyükşehir Belediyesi: National capital metropolitan municipality with sophisticated e-government infrastructure, serving as a reference point for digital municipal services offered by district-level municipalities.

Regional players

• Sarıyer Belediyesi: Istanbul district municipality with sister city partnership with Arsuz, comparable in administrative structure and scope of municipal services delivered to a defined geographic constituency.
• Çankaya Belediyesi: Ankara district municipality with sister city partnership with Arsuz, sharing similar municipal functions including urban planning, social services, and citizen-facing digital platforms.
• Küçükçekmece Belediyesi: Istanbul district municipality with sister city partnership with Arsuz, providing comparable district-level municipal services in a dense urban environment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arsuz Belediyesi