NAIM - Nueva Alternativa de Intervención y Mediación

What NAIM - Nueva Alternativa de Intervención y Mediación does

Asociación NAIM (Nueva Alternativa de Intervención y Mediación) is a non-profit association founded in 1996 and registered with the Junta de Andalucía (No. 3822), headquartered in Málaga, Spain. It delivers integrated social and labor inclusion services to vulnerable populations across Málaga province through six community offices in Málaga capital (Palma-Palmilla, Bailén-Miraflores, Puerto de la Torre), Torremolinos, Alameda, Villanueva de Algaidas, and Ronda. Core programs span food security (Economato Social serving 436 families; Buenvivir serving 128 people), personalized employment orientation and insertion itineraries, professional training and certificados de profesionalidad, childhood and youth protection (Escuelas de Verano, CaixaProinfancia), and gender equality programs (Vive Tu Oportunidad, Tú Misma).

NAIM's service delivery infrastructure rests on a digital stack comprising an employment portal (portalemp.com), a virtual campus (Campus Virtual), and a mobile app for its authorized Placement Agency (Agencia de Colocación No. 0100000104, granted 26 April 2016). The platform was modernized through EU NextGenerationEU-funded digital transformation including a computer lab, interactive screen, cloud infrastructure, and video conferencing equipment. The association also owns 100% of three insertion companies — Inservic S.L. (cleaning/disinfection), Comtygo S.L. (home care), and Catering Málaga / QWeno S.L. (catering) — which provide paid employment and whose profits are reinvested in the social mission.

NAIM is funded primarily through public grants from the Junta de Andalucía, Ayuntamiento de Málaga, Diputación Provincial de Málaga, and the European Social Fund (FSE/FSE+), supplemented by individual membership fees, private donations (tax-deductible), and solidarity legacies. FY2024 income totaled €1,235,594.51 against expenses of €1,229,899.42, yielding a surplus of €5,695.09. The association holds ISO 9001 quality certification (OCA CERT) and PROTEGEmos child protection certification. Services are provided free of charge to qualifying individuals referred through Servicios Sociales Comunitarios, Cáritas, schools, and partner NGOs; no commercial revenue streams exist. The organization employs 39 staff and is governed by a voluntary Junta Directiva (Board).

Name

NAIM - Nueva Alternativa de Intervención y Mediación

Legal name

Asociación Nueva Alternativa de Intervención y Mediación

Website

https://asociacionnaim.es

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

NAIM is a Málaga-based non-profit association providing food security, employment orientation, training, and social inclusion programs to vulnerable populations across six offices in Málaga province, Spain, funded primarily by public grants.

Ownership category

akta.pro rank

Product category

Social Services and Community Development

NAICS

Community Food Services (624210), Health Care and Social Assistance (62)

SIC

Services-Social Services (8300), Services-Employment Agencies (7361)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Social inclusion services
• Employment placement agency
• Food assistance programs
• Professional training
• Labor insertion companies

Headquarters

HQ city

Málaga

HQ country

Spain

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Public Funding and Grants: NAIM is primarily funded by public funds from the Junta de Andalucía, Ayuntamiento de Málaga, provincial and local councils, and the European Social Fund (FSE/FSE+). 2024 income was €1,235,594.51. Projects include ERACIS+, Buenvivir, T-Acompañamos (co-financed by the EU FSE+), Conectando Oportunidades (Diputación de Málaga), and various equality and food security programs.
2. Private Donations and Membership Fees: Individual members (socios colaboradores) pay monthly fees. Donations are tax-deductible (75% for first €150, 30% thereafter for individuals; 35% for companies). Bizum, bank transfers to Unicaja, La Caixa, and Triodos Bank accounts.
3. Social Enterprise Revenues (Insertion Companies): Three wholly-owned insertion companies — Inservic S.L. (cleaning and disinfection), Comtygo S.L. (home care), and QWeno/Catering Málaga (catering) — generate commercial revenue. All profits are reinvested into the association's social mission.
4. Solidarity Legacies (Legado Solidario): Individuals include NAIM in their wills as heirs, co-heirs, or through specific legacies (property, cash, life insurance). These are one-time bequests received upon the donor's death.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

NAIM is a non-profit association providing free social inclusion services to vulnerable populations across Málaga province, Spain. Its core offerings include an authorized employment placement agency (Agencia de Colocación), online employment portal and virtual training campus, food assistance through Economato Social and Buenvivir programs, professional training courses, employability programs (T-Acompañamos, MEIBAE, Conectando Oportunidades, Implica2+), gender equality programs (Vive Tu Oportunidad, Tú Misma), and childhood/youth services (Escuelas de Verano, CaixaProinfancia). The association also operates three wholly-owned insertion companies (Inservic S.L. for cleaning, Comtygo S.L. for home care, and Catering Málaga for catering) that provide work contracts and labor insertion accompaniment to vulnerable individuals.

Product overview

NAIM operates as a non-profit social association offering a portfolio of interconnected social programs and digital services focused on social inclusion, employability, and community development. The core digital infrastructure consists of the Portal de Empleo (portalemp.com) employment portal, a Campus Virtual e-learning platform, and an authorized Placement Agency (Agencia de Colocación) with identification number 0100000104. These digital services are complemented by three insertion companies (Inservic, Comtygo, and Catering Málaga) providing work contracts in cleaning, home care, and catering sectors. The program portfolio includes employability programs (T-Acompañamos, MEIBAE, Conectando Oportunidades, Implica2+), food security services (Economato Social Cerca, +Buenvivir), equality programs (Vive Tu Oportunidad, Tú Misma), and childhood/youth services (Escuelas de Verano, CaixaProinfancia, childhood protection policy). The digital transformation included developing a mobile app for the placement agency, digital training platform, and computer lab with interactive screens.

Differentiator

Problem solved

Functional benefit

Brands

• Iniciativa Emprendedora: Umbrella project under which three insertion companies were constituted: Inservic S.L., Comtygo S.L., and QWeno S.L. (Catering Málaga).
• Economato Social Cerca
• Buenvivir
• Escuelas de Verano
• CaixaProinfancia
• Vive Tu Oportunidad
• Tú Misma
• T-Acompañamos
• Conectando Oportunidades
• MEIBAE
• Implica2+

Products and services

• Portal de Empleo (portalemp.com) Online employment portal enabling job seekers to register, manage professional profiles, browse employment offers, and pre-enroll in training courses. Includes a companion mobile app.
• Campus Virtual Virtual learning platform providing online training courses and educational content for beneficiaries, both synchronous and asynchronous.
• Agencia de Colocación Authorized employment placement agency providing intermediation services between job seekers and companies, offering personalized insertion itineraries (IPIs).
• Economato Social Cerca Social supermarket providing basic food and hygiene products at reduced costs to pre-accredited families referred through community social services. Currently serves 436 families from districts 4 and 10.
• +Buenvivir Food security project guaranteeing healthy nutrition for approximately 128 people in Palma-Palmilla and Asperones areas, combined with employment accompaniment programs.
• Inservic, S.L. Wholly-owned insertion company providing cleaning and disinfection services, offering work contracts and sociolaboral accompaniment to vulnerable workers.
• Comtygo, S.L. Wholly-owned insertion company providing home care and domiciliary attention services, offering work contracts and sociolaboral accompaniment to vulnerable workers.
• Catering Málaga (formerly QWeno, S.L.) Wholly-owned insertion company providing meal preparation and catering services, offering work contracts and sociolaboral accompaniment to vulnerable workers.
• T-Acompañamos Labor insertion program providing 10h of labor orientation, 50h of training, and 40h of intermediation for vulnerable collectives including people over 45, persons with disabilities, long-term unemployed, migrants, and those at risk of social exclusion.
• MEIBAE Program for improving employability and promoting active job search for collectives with insertion difficulties, including emotional intelligence sessions, CV workshops, and professional training aligned with labor market demands.
• Conectando Oportunidades Program promoting socioeconomic development and equal opportunities in small municipalities under 5,000 inhabitants in Málaga province through employability, training, and social insertion activities.
• Implica2+ ERACIS+ co-financed program promoting social inclusion, improving employability, combating inequalities, and strengthening community development in disadvantaged areas of Andalusia.
• Vive Tu Oportunidad y Tú Misma Equality programs offering specific training activities for women in vulnerable social situations, including workshops on social skills, empowerment, digital skills, new masculinities, and educational topics to improve employability.
• Escuelas de Verano Summer school program providing recreational, sports, cultural, and educational activities with food assistance during school vacation periods for minors from disadvantaged areas.
• CaixaProinfancia Foundation La Caixa initiative aimed at breaking the transmission of poverty to families, promoting healthy childhood development and full potential.
• App Agencia de Colocación Mobile application for the placement agency enabling users to keep their professional profile updated, register for job offers, and access training courses.

Quantifiable outcome

• 436 families served through the Economato Social food assistance program
• +4 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

16 partnerships are on record, tiered core, secondary and minor.

• Junta de AndalucíacoreStrategic or Co-development PartnerPrimary public funder through multiple programs including ERACIS+ (Consejería de Inclusión Social, Juventud, Familias e Igualdad), the Buenvivir food program, and professional training initiatives. Also provides regulatory authorization (Placement Agency registry, association registration no. 3822).
• Ayuntamiento de MálagacoreStrategic or Co-development PartnerKey municipal partner providing funding for equality programs (Vive Tu Oportunidad, Tú Misma), community projects (Este es Tu Barrio), MEIBAE, the Agrupación de Desarrollo Infancia, and municipal district collaboration (Junta de Distrito N.5, SS.SS.CC.). Declares NAIM a municipal public utility.
• Diputación Provincial de MálagacoreStrategic or Co-development PartnerFunder of the Conectando Oportunidades project targeting small municipalities under 5,000 inhabitants, aimed at socioeconomic development and equal opportunities in rural Málaga province.
• Fundación La Caixa — CaixaProinfanciacoreStrategic or Co-development PartnerLong-standing partner supporting childhood programs through CaixaProinfancia, which aims to break intergenerational poverty transmission. Also partner in the Incorpora labor insertion program.
• CáritassecondaryStrategic or Co-development PartnerParishes (Cáritas Parroquiales Nuestra Señora del Pilar and Miraflores de los Ángeles) refer families to the Economato Social food assistance program, providing a complementary channel for vulnerable populations.
• Plan Comunitario Palma-Palmilla Proyecto HogarcoreStrategic or Co-development PartnerNAIM is an active member of the Agrupación de Desarrollo of this community plan, participating in Development, Employment, Youth, and Umbrella working groups. The MEIBAE program originated from the employment table of this plan.
• Plataforma de Organizaciones de Infancia de Andalucía (POI Andalucía)secondaryStrategic or Co-development PartnerNAIM joined in February 2023. POI Andalucía protects and promotes children's rights per the UN Convention on the Rights of the Child, with special attention to the most vulnerable.
• Red Andaluza de Lucha Contra la Pobreza y la Exclusión SocialsecondaryStrategic or Co-development PartnerAndalusian network in which NAIM participates to share resources and advocacy for people in poverty and social exclusion.
• RedConecta (Plataforma)minorStrategic or Co-development PartnerNetwork platform for collaboration and resource sharing among social entities.
• Incorpora (Programa)coreStrategic or Co-development PartnerLa Caixa's corporate social responsibility program providing a network of labor insertion technicians from social entities to help vulnerable people access employment through customized intermediation.
• Ayuntamiento de Ronda, Ayuntamiento de Alameda, Ayuntamiento de Álora, Ayuntamiento de Torremolinos, Ayuntamiento de Villanueva de AlgaidassecondaryStrategic or Co-development PartnerLocal municipal councils in the province collaborate on employment orientation, food programs, and social intervention in their respective municipalities, facilitating NAIM's local service delivery.
• Agrupación de Desarrollo Infancia, Juventud y Familia (Ayuntamiento de Málaga)coreStrategic or Co-development PartnerEstablished 13 April 2016. NAIM participates as an active member of this development grouping that unites public and third-sector entities working on childhood and family issues in Málaga, promoting coordination, event organization, and child participation.
• Servicio Público de Empleo Estatal (SEPE)secondaryStrategic or Co-development PartnerNAIM provides guidance and support to beneficiaries for navigating SEPE online procedures including employment demand renewal, benefit applications, and certificates, bridging digital access gaps for vulnerable populations.
• Red Europea contra la PobrezaminorStrategic or Co-development PartnerEuropean network against poverty in which NAIM participates, contributing to supranational advocacy and knowledge exchange on poverty and social exclusion.
• Asociación Malagueña de Empresas de InserciónminorStrategic or Co-development PartnerRegional association of insertion enterprises in Málaga, of which NAIM's three insertion companies (Inservic, Comtygo, Catering Málaga) are members, facilitating sectoral collaboration.
• Asociación Andaluza de Empresas de InserciónminorStrategic or Co-development PartnerRegional association of insertion enterprises in Andalusia, representing NAIM's companies at the regional level.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• ACCEM: National NGO delivering refugee, migrant, and vulnerable-population programs including employment, training, and social accompaniment funded through similar EU FSE and regional channels.
• YMCA España: Operates youth-employment, education, and social-inclusion programs across Spanish cities, including leisure-time education recognized by regional youth institutes — overlapping NAIM's youth, training, and certification programs.
• Hogar Sí: Spanish NGO operating housing-first, food-security, and labor-inclusion programs for homeless and excluded populations — directly comparable on food-assistance and employability offerings.
• Cáritas España: National Catholic social-services organization providing food assistance, employment orientation, and accompaniment to vulnerable populations — directly comparable to NAIM's program mix but operating at national scale with parish-level delivery.
• Asociación Arrabal: Málaga-based NGO working on social inclusion, employability, and digital inclusion for vulnerable populations; the closest direct local peer with overlapping mission, geography, and funder ecosystem.
• Fundación Secretariado Gitano: National NGO providing employment accompaniment, education support, and social intervention for the Roma community; uses identical 'individual insertion itinerary' methodology and Acceder labor-integration program.
• Fundación Samu: Andalusian-rooted foundation working on social intervention, mental-health support, and labor insertion of vulnerable groups with wholly-owned social enterprises — closest structural analog to NAIM's hybrid non-profit-plus-insertion-companies model.

Broad incumbents

• Cruz Roja Española: Spanish Red Cross delivers social-inclusion, employment, and emergency-assistance programs across Spain with similar referral pathways via public social services; larger scale and broader mandate than NAIM.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/asociacionnaim
• YouTubeyoutube.com/@AsociacionNAIM
• Facebookfacebook.com/asociacionnaim
• Instagraminstagram.com/asociacionnaim
• LinkedInlinkedin.com/company/asociaci%C3%B3n-naim-nueva-alternativa-de-intervenci%C3%B3n-y-mediaci%C3%B3n

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NAIM - Nueva Alternativa de Intervención y Mediación