ASSIST Community Services Centre

What ASSIST Community Services Centre does

ASSIST Community Services Centre is a community-based nonprofit and registered charity established in 1977 in Edmonton, Alberta, Canada, that delivers a portfolio of settlement, language, family, youth, and senior services to newcomers to Canada. The organization serves immigrants, refugees, permanent residents, seniors aged 55+, multicultural families, children and youth aged 6–15, and individuals affected by family violence, with primary service delivery in 12+ languages including Arabic, Cantonese, English, German, Gujarati, Hindi, Korean, Mandarin, Oromo, Punjabi, Russian, and Urdu. Core programs include LINC (Language Instruction for Newcomers to Canada), Settlement Services, Multicultural Parent Education, the T.A.N.G. Youth Program, Summer Camps for Children & Youth, the Seniors Program, and the Responding to Family Violence Program, supplemented by volunteer and membership engagement mechanisms.

The underlying technology platform is a community-services delivery model — not a software product — spanning in-person, virtual, online, blended, and HyFlex delivery formats across three Edmonton locations: a Downtown Office at 9649 – 105A Avenue, an LINC Office at 820 Saddleback Road NW, and a Southwest Office at Unit 2, 810 Saddleback Road NW. There are no proprietary AI or digital products; service delivery is human-mediated and language-specialized. The business model is a hybrid of grant-funded contributions from Immigration, Refugees and Citizenship Canada (IRCC) for LINC, individual donations via the organization's website, tiered membership fees (annual $10–$15, five-year $40–$60, lifetime $100–$150), and modest program fees such as $120–$140 for summer camps. The organization holds Canadian Accreditation Council accreditation and pursues a community-led go-to-market approach anchored by annual events such as the Taste of Heritage Festival, Walk & Run Fundraiser, and quarterly bilingual newsletters. Revenue is not publicly disclosed; a 2022 Walk & Run Fundraiser raised approximately CAD 30,000 for Chinese-senior services. The organization is governed by a Board of Directors with no parent company, external ownership, or venture capital backing.

Name

ASSIST Community Services Centre

Legal name

ASSIST Community Services Centre

Website

https://assistcsc.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

51–100 employees

Short description

ASSIST Community Services Centre is a 1977-founded Edmonton nonprofit and registered charity delivering settlement, language, youth, senior, and family-violence services to newcomers in 12+ languages. It operates three Edmonton sites with in-person, virtual, and HyFlex delivery, funded primarily by IRCC.

Ownership category

akta.pro rank

Product category

Newcomer Settlement and Community Services

NAICS

Other Individual and Family Services (624190), Social Assistance (624), Educational Support Services (611710), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industries

Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI), Financial Assistance & Benefits Navigation Services (BPAGAEAK)

Keywords

• Settlement services
• Language instruction
• Newcomer integration
• Community services
• Family violence support

Headquarters

HQ city

Edmonton

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Donations: The organization accepts online donations via credit card and cheque donations. Tax receipts are issued for donations of $20 and over. Donations support services and programs for newcomers and community members.
2. Membership Fees: Annual individual membership: $10.00; Annual family membership: $15.00; Five-year individual: $40.00; Five-year family: $60.00; Lifetime individual: $100.00; Lifetime family: $150.00. Members receive voting privileges, 10% discounts on classes & activities, and discounts at City's recreation centres.
3. Program Fees: Some programs such as Summer Camps charge fees. For example, Summer Camp costs $140 for 5 days or $120 for 4 days. Additionally, membership discounts on classes and activities suggest revenue from program participation fees.
4. Government Funding (IRCC): LINC (Language Instruction for Newcomers to Canada) program is funded by Immigration, Refugees and Citizenship Canada (IRCC)/Government of Canada and is free for students. This represents government funding for settlement services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

ASSIST Community Services Centre is a community-based nonprofit that delivers free LINC English language instruction, settlement counseling, multicultural parent education, youth development (T.A.N.G. and Summer Camps), senior outreach programs, and family violence support services. Programs are offered in-person, virtually, and in blended formats across three Edmonton locations, with most core services funded by Immigration, Refugees and Citizenship Canada (IRCC) and provided at no cost to eligible newcomers, refugees, and permanent residents.

Product overview

ASSIST Community Services Centre is a community-based non-profit organization established in 1977 in Edmonton, Alberta, providing a portfolio of programs and services for newcomers to Canada. The organization operates as a unified service center rather than a platform architecture, with core offerings including LINC English language instruction, Settlement Services, Seniors Programs, Youth Programs (T.A.N.G. and Summer Camps), Family Violence Support, and Volunteer/Membership Programs. Services are delivered in-person, virtually, and in blended formats at three locations (Downtown, Southwest, and LINC Office), with most programs funded by government sources and offered free or at low cost to eligible participants.

Differentiator

Problem solved

Functional benefit

Products and services

• LINC (Language Instruction for Newcomers to Canada)

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• G.E.M Seniors SocietycoreStrategic or Co-development PartnerPartnership with G.E.M Seniors Society to deliver Tuesday and Thursday activities for Chinese seniors including Tai Chi, Line Dance, Fan Dance, Calligraphy, Craft, Pencil sketch, Singing/Karaoke, English conversation, Learning iPad/computer, Ping-pong, and information workshops on senior benefits/health issues.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• COSTI Immigrant Services: Toronto-based nonprofit providing settlement, language, employment, and social services for newcomers across Ontario. Direct functional peer in immigrant settlement services with comparable IRCC-style funding model and multi-service delivery.
• Immigrant Services Calgary (ISC): Calgary-based newcomer settlement agency providing language training, settlement counseling, and integration programs funded by IRCC and donations. Highly comparable in funding mix, target population, and service delivery approach.
• Mennonite Centre for Newcomers: Edmonton-based nonprofit providing settlement, language, and community programs for newcomers and refugees in Alberta. Highly comparable in mission, geography, and program scope (LINC-class language training, settlement counseling, seniors and youth services).
• Catholic Social Services (Edmonton): Edmonton-headquartered nonprofit offering newcomer settlement, refugee support, language instruction, family services, and seniors programs. Mirrors ASSIST's service breadth and reliance on a mix of government contracts, donations, and community funding.
• Calgary Catholic Immigration Society (CCIS): Alberta-based nonprofit delivering settlement, language, employment, and integration services for immigrants and refugees in Calgary. Directly comparable in business model (IRCC-funded newcomer services), target population, and program portfolio.
• Multicultural Community Resource Centre (Edmonton): Edmonton-based nonprofit supporting newcomers and multicultural communities through settlement, language, and family programming. Directly comparable in geography, target demographics, and community-led service model.

Broad incumbents

• YMCA of Northern Alberta: Large regional nonprofit offering newcomer settlement, language, child care, and community services across Edmonton and Northern Alberta. Overlaps with ASSIST on newcomer programming and language instruction but operates across a much broader service portfolio.

Regional players

• Chinese Cultural Centre of Edmonton: Edmonton-based community organization serving the Chinese community through cultural programming, language classes, and senior activities. Partial overlap with ASSIST's senior and Chinese-community outreach programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/assist-community-services-centre

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ASSIST Community Services Centre