Coventry Building Society
- Company typePrivate
- Founded1884
- HeadquartersCoventry, United Kingdom
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
Coventry Building Society firmographics
Firmographics- Name
- Coventry Building Society
- Legal name
- Coventry Building Society
- Website
- https://coventrybuildingsociety.co.uk
- Company type
- Private
- Founded year
- 1884
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
Coventry Building Society industry classification
Industry- Product category
- Retail Banking
- NAICS
- Credit Unions (52213)
- SIC
- Savings Institutions, Not Federally Chartered (6036)
- akta.pro primary industry
- Building Societies (Mutual Mortgage/Retail Banks) (FSABAEAE)
Keywords
Where Coventry Building Society is headquartered
LocationHeadquarters
- HQ city
- Coventry
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Coventry Building Society business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Net Interest Income: Primary revenue source from the spread between interest earned on mortgage loans and interest paid on savings accounts. Net interest margin of 1.22% in 2025 with total underlying income of £1,124 million.
- Mortgage Origination Fees: Fees from mortgage products including product fees, valuation fees, and funds transfer fees. Tariff of charges includes £8 funds transfer fee and varying product and valuation fees.
- Current Account and Business Banking: Revenue from personal current accounts and business current accounts following acquisition of The Co-operative Bank. Over 76,000 customers opened personal current accounts in 2025 with 16,000 new business current accounts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | 4 Access Saver - 1 Year: 4.15% AER/Gross p.a. (Variable) |
| One time/ perpetual license | — | Fixed Rate Savings Accounts |
| Subscription | Multi-year contract | Green Additional Borrowing - Residential: rates from 3.99% Fixed |
| Subscription | Multi-year contract | Green Additional Borrowing - Buy to Let: rates from 4.39% Fixed |
| Transaction based/ take rate | One time/ perpetual license | Mortgage Tariff Charges |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels7 records
Coventry Building Society product offering
Product offeringCore offering
Coventry Building Society is a UK mutual building society that provides savings accounts (variable rate, fixed rate, ISAs), residential and buy-to-let mortgages (including green additional borrowing and product transfers), and following its January 2025 acquisition of The Co-operative Bank, personal current accounts and business banking services. Products are distributed through a branch network of over 100 locations, telephone banking, online services portal, and a mobile banking app, serving more than 4 million members and customers.
Product overview
Coventry Building Society operates as a multi-product mutual financial services organization, offering a unified platform of savings, mortgages, and banking products. The core offerings include savings accounts (variable rate, fixed rate, ISAs), residential and buy-to-let mortgages with product transfer options, and digital banking through Online Services and Mobile App. Following the January 2025 acquisition of The Co-operative Bank, the portfolio expanded to include personal current accounts and business banking services. Specialized products include Green Additional Borrowing for energy efficiency improvements and a Remortgage Transfer Service for legal handling of lender changes. The products are distributed through digital channels (Online Services, Mobile App), telephone services, and branch/agency network.
Differentiator
Problem solved
Functional benefit
Products and services
- Savings Accounts
- Residential Mortgages
- Buy-to-Let Mortgages
- Green Additional Borrowing
- Product Transfer Service
- Personal Current Accounts (The Co-operative Bank)
- Business Current Accounts
- Online Banking Services
- Mobile Banking App
Quantifiable outcome
- NPS score of +75 (industry leading)
- +4 more outcomes
Companies that use Coventry Building Society
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles4 records
Coventry Building Society technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Coventry Building Society partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- Poison CocktailsminorCoventry Building Society Arena partnership with local family cocktail business Poison Cocktails to provide drinks ahead of Take That performances at the venue. Extension of existing commercial relationship between the venue and local drinks supplier.
- Local Coffee BusinessminorCoventry Building Society Arena partnership with a local coffee business. Announcement part of promotional newsletter without detailed strategic implications.
- United Nations Global CompactcoreCoventry Building Society committed to UNGC and its principles in human rights, labour, environment and anti-corruption since 2021. Alignment with UN Sustainable Development Goals.
- UN Environment Programme Finance InitiativecoreSignatory to UNEP Principles for Responsible Banking, demonstrating commitment to sustainable banking practices and environmental responsibility.
- Building Societies AssociationcoreBSA represents UK building societies and mutual-owned banks. Coventry Building Society participates in industry initiatives and regulatory discussions through BSA membership.
Scale indicators15 records
Recent moves6 records
Coventry Building Society competitors and assessment
Company assessmentDirect peers
- Principality Building Society: Wales-based mutual building society offering savings and mortgage products. Comparable mutual building society with similar product mix and member-owned governance.
- Leeds Building Society: UK mutual building society providing savings accounts, residential mortgages, and buy-to-let products. Comparable as a regional building society with similar mutual ownership and product offerings.
- Skipton Building Society: UK building society offering savings, mortgages, and financial services including buy-to-let specialist lending. Comparable mutual model with similar customer demographics and mortgage/savings focus.
- Nottingham Building Society: UK mutual building society offering savings accounts and residential mortgages. Comparable as a mid-sized building society with mutual ownership competing for similar retail savings and mortgage customers.
- Newcastle Building Society: Regional UK building society offering savings, mortgages, and financial advice. Comparable as a member-owned mutual building society competing in the same UK savings and mortgage market.
- Yorkshire Building Society: Second-largest UK building society offering savings accounts and residential/buy-to-let mortgages. Closely comparable mutual competitor with similar product portfolio, branch network, and member-owned structure.
- Nationwide Building Society: The UK's largest building society and mutual financial institution, offering savings, mortgages, and current accounts. Directly comparable as a member-owned mutual serving UK retail customers with similar product mix and mutual governance model.
Broad incumbents
- Lloyds Banking Group: UK's largest retail bank with dominant market share in mortgages and savings through Halifax, Bank of Scotland, and Lloyds Bank. Competes directly with Coventry Building Society in mortgages and savings, with much larger scale.
- NatWest Group: Major UK retail and commercial bank offering savings, mortgages, current accounts, and business banking. Comparable as a competitor in the UK mortgage and savings market, though structured as a listed bank with broader product portfolio.
- Santander UK: UK subsidiary of Banco Santander offering savings accounts, mortgages, current accounts, and business banking. Direct competitor in UK retail savings and mortgage markets with broader international backing.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Coventry Building Society social profiles
Digital presenceCoventry Building Society financial estimates
Financial estimateRevenue estimate
Valuation estimate
Coventry Building Society leadership team
Management profileNumber of profiles
Profiles2 records
Coventry Building Society subsidiaries and ownership
Company hierarchySubsidiaries2 records
Coventry Building Society funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Coventry Building Society M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Coventry Building Society
What does Coventry Building Society do?
Coventry Building Society is a UK mutual building society that provides savings accounts (variable rate, fixed rate, ISAs), residential and buy-to-let mortgages (including green additional borrowing and product transfers), and following its January 2025 acquisition of The Co-operative Bank, personal current accounts and business banking services. Products are distributed through a branch network of over 100 locations, telephone banking, online services portal, and a mobile banking app, serving more than 4 million members and customers.
Is Coventry Building Society a public or private company?
Coventry Building Society is a private company. It is classified as management employee owned and is currently operating.
When was Coventry Building Society founded?
Coventry Building Society was founded in 1884. It employs 1,001 to 5,000 people.
Where is Coventry Building Society based?
Coventry Building Society is headquartered in Coventry, United Kingdom, in the Europe region.
How does Coventry Building Society make money?
Three revenue lines are on record. Net Interest Income is the primary driver. The others are mortgage Origination Fees and current Account and Business Banking.
Who are Coventry Building Society's main competitors?
Direct peers on record are Principality Building Society, Leeds Building Society, Skipton Building Society, Nottingham Building Society, Newcastle Building Society, Yorkshire Building Society and Nationwide Building Society. Broad incumbents are Lloyds Banking Group, NatWest Group and Santander UK.
Does Coventry Building Society have an API?
No public API is recorded for Coventry Building Society.
What industry is Coventry Building Society in?
Coventry Building Society's product category is Retail Banking. Its primary akta.pro industry code is FSABAEAE, Building Societies (Mutual Mortgage/Retail Banks). Its NAICS code is 52213 and its SIC code is 6036.