MSA Auvergne

What MSA Auvergne does

MSA Auvergne is the Auvergne regional branch of the Mutualité Sociale Agricole (MSA), the French statutory social security scheme for the agricultural sector, legally mandated to administer health insurance, family benefits, retirement pensions, and social assistance to farmers, agricultural employees, their families, and employers. It serves the Auvergne region from its base in Clermont-Ferrand with 106 employees, operating both physical service points and a digital platform.

The organization runs a "platform-plus-modules" digital architecture anchored by the Mon espace privé web portal and the Ma MSA et moi mobile application, which provide beneficiaries and employers with secure access to documents, declarations, and benefit management. An AI-powered chatbot (SAM) handles routine customer assistance. Operational services include Tesa+ (simplified agricultural employment declarations), DSN (standardized social declarations via net-entreprises.fr), attestation verification, contribution simulation tools, and the Guidea digital assistant for navigating administrative procedures. Specialized support modules extend the platform into social action: Soutien agri' for farmers in crisis, Aidant'plus for informal caregivers, and Pass'Agri for difficult life transitions. The organization also operates the REPRAN healthcare provider network and integrates third-party accessibility tooling (ReadSpeaker, ACCEO) to serve rural beneficiaries with varying levels of digital fluency or disability.

MSA Auvergne is a public social security institution and does not operate on a commercial revenue model. It is funded through mandatory social contributions (cotisations) from agricultural workers, farmers, and employers, with rates set annually by French government decree. Its customer segments are defined vertically: farmers (exploitants agricoles) as the primary segment, agricultural employers for payroll and contribution compliance, families and individuals for benefits, and healthcare professionals for reimbursement processing. As a regional branch of the national MSA network, established in 1945, the organization is governed by elected representatives from the agricultural community through its Board of Directors and is not subject to traditional commercial competition.

Name

MSA Auvergne

Legal name

Mutualité Sociale Agricole Auvergne

Website

https://auvergne.msa.fr

Company type

Public

Operating status

Operating

Headcount range

101–250 employees

Short description

MSA Auvergne is the Auvergne regional branch of France's statutory agricultural social security scheme, providing health insurance, family benefits, retirement, and social assistance to farmers, agricultural employers, and rural families through a digital platform, mobile app, and local service points.

Ownership category

akta.pro rank

Product category

Agricultural Social Security

NAICS

Health and Welfare Funds (525120), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Hospital & Medical Service Plans (6324)

akta.pro primary industry

Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH)

akta.pro secondary industry

Cash & Voucher Assistance (CVA) / Emergency Social Assistance (BPADADAI)

Keywords

• Agricultural social security
• Health insurance
• Family benefits
• Retirement pensions
• Employer declarations

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Distribution channels5 records

Marketing channels4 records

Core offering

MSA Auvergne is a regional branch of the French agricultural social security fund that administers mandatory social protection coverage for the agricultural sector in the Auvergne region. It delivers health insurance, family allowances, retirement pensions, and occupational health services to farmers, agricultural workers, employers, and their families through a combination of a secure online portal (Mon espace privé), a mobile application (Ma MSA et moi), an AI chatbot (SAM), and physical service points. The organization also provides administrative tools such as Tesa+ for simplified seasonal employment management, DSN for standardized social declarations, and online attestation verification.

Product overview

MSA Auvergne is a regional branch of the Mutualité Sociale Agricole (agricultural social security), providing social protection services to farmers, agricultural employers, and rural populations in the Auvergne region. The organization operates as a multi-service platform offering a unified portal called Mon espace privé (My Private Space), accessible via web and mobile application (Application mobile ma MSA et moi), supplemented by an AI chatbot (Chatbot SAM) for user assistance. Core operational services include Tesa+ for simplified agricultural employment management, DSN for standardized social declarations, and online tools for certificate verification, contribution simulation, and administrative guidance (Guidea). Specialized support programs such as Soutien agri' for agricultural crisis assistance and Aidant'plus for informal caregivers extend the platform's reach into social action. The architecture follows a platform-plus-modules model where the core Mon espace privé portal serves as the central hub integrating all digital services for the region's agricultural community.

Differentiator

Problem solved

Functional benefit

Brands

• Mon espace privé: Online member portal for accessing MSA services
• ma MSA et moi
• Soutien agri'
• Pass'Agri
• Aidant'plus
• Chatbot SAM

Products and services

• Mon espace privé Secure online portal enabling individuals, farmers (exploitants), and employers to access MSA Auvergne services, view documents, submit social declarations, and manage their social security accounts digitally.
• Application mobile Ma MSA et moi Mobile application allowing MSA Auvergne beneficiaries to access services, view their information, manage their social protection, and complete procedures from their smartphones and tablets.
• Tesa+ (Titre Emploi Service Agricole+) Simplified agricultural employment service enabling agricultural employers to handle hiring declarations, social declarations (DSN), and payroll management for seasonal workers.
• DSN (Déclaration Sociale Nominative) Standardized monthly social declaration enabling employers to transmit employee data to MSA and other social security organizations in a single flow.
• Vérification d'attestations MSA Online service for third parties to verify the authenticity of MSA-issued certificates and attestations.
• Soutien agri' Crisis support program for farmers providing solutions such as contribution payment arrangements, psychological support, respite assistance, and replacement services during agricultural crises.
• Aidant'plus Support program for informal caregivers providing additional assistance in their daily lives when caring for dependent family members.
• Demande de carte européenne d'assurance maladie (CEAM) online service Online request service for the European Health Insurance Card (CEAM) with full RGAA 4.1 accessibility compliance, enabling beneficiaries to apply for cross-border healthcare coverage digitally.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability1 record

Feature4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• URSSAF: The French agency collecting social contributions and contributions for the general regime. Comparable as the contribution-collection counterpart to MSA Auvergne's 'Cotisations' function for the agricultural sector, sharing similar digital declaration services (DSN).
• CNAV (Caisse Nationale d'Assurance Vieillesse): The national French retirement pension fund for the general regime. Directly comparable in the retirement pension administration function that MSA Auvergne provides for the agricultural sector, but at much larger national scale.
• AGIRC-ARRCO: The French mandatory supplementary retirement scheme covering all private-sector employees. Comparable in administering complementary pension benefits, a function MSA Auvergne partially handles for agricultural employees, but operating at national scale across all industries.
• CNSA (Caisse Nationale de Solidarité pour l'Autonomie): The French national fund supporting autonomy and disability care. Comparable in administering disability-related benefits (AAH), a function MSA Auvergne delivers to agricultural households through its handicap and dépendance services.
• CAF (Caisse d'Allocations Familiales): The French family benefits fund administering RSA, family allowances, and housing assistance nationwide. Highly comparable in product scope (family and social benefits) but serving the general population rather than the agricultural vertical that MSA Auvergne exclusively covers.
• CPAM (Caisse Primaire d'Assurance Maladie): The general-regime French health insurance fund serving non-agricultural populations. Comparable as a public social security entity administering health reimbursements and a member portal (compte ameli), but operating at national scale across all occupations rather than the agricultural niche.

Direct peers

• Carsat (Caisse d'Assurance Retraite et de la Santé au Travail): Regional French bodies managing retirement and occupational health for the general regime. Closely comparable as regional-level public social security entities offering both retirement administration and workplace health services, mirroring MSA Auvergne's regional caisse structure.
• MSA (Mutualité Sociale Agricole) - National Network: The parent national network of regional caisses including MSA Auvergne. Other regional MSA branches (e.g., MSA Picardie, MSA Lorraine) are direct operational peers operating the same portal, app, and product set under the same statutory mandate in different geographies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/msaAuvergne
• YouTubeyoutube.com/channel/UCLlovMAT34gqUK7PQ4p1LKA
• Facebookfacebook.com/MyMSA
• LinkedInlinkedin.com/company/msa-auvergne

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MSA Auvergne