Hôtel de ville d’Auxerre

What Hôtel de ville d’Auxerre does

Ville d'Auxerre (Hôtel de ville d'Auxerre) is the municipal government of the city of Auxerre in the Yonne department of the Bourgogne-Franche-Comté region in France, operating as a commune under the French administrative system. The municipality provides a broad range of public services to residents and visitors, including administrative procedures, urban planning, family and childcare services, schooling, social action (via the CCAS internal branch), cultural programming, and sports facilities. Its governing authority is the elected mayor and municipal council, and an online council for children supplements civic engagement.

The city operates a multi-channel service delivery platform anchored by its physical city hall at 14 place de l'Hôtel de ville, BP 70059, 89012 Auxerre cedex, complemented by a comprehensive digital surface. The digital stack comprises the public website (auxerre.fr), the 'Auxerre et Moi' mobile application, the Portail Famille for childcare and school-related services, the PayFip online payment system, an online urban planning request interface, an interactive city mapping tool, and dedicated booking flows for passports and national identity cards. Cultural and heritage assets (Abbaye Saint-Germain, Muséum d'Auxerre, École des Beaux-Arts, libraries, cinema, theater, artotheque, Micro-Folie, Le Silex, Auxerrexpo) and sports infrastructure (Piscine d'Auxerre, seasonal programs such as Green Stadium) round out the offering.

The revenue model is non-commercial: the municipality is funded through local taxation, state subsidies, and specific service fees that are not publicly itemized on the website. Pricing for services such as the family portal, online payments (PayFip), and venue/salle rentals is not disclosed. The customer base is the resident population and visitors within the Auxerre commune, engaged through physical offices, web/mobile portals, and social media channels (Facebook, Instagram, X, YouTube, plus an email newsletter). No commercial revenue streams, external customers, or private contracts exist.

Name

Hôtel de ville d’Auxerre

Legal name

Ville d'Auxerre

Website

https://auxerre.com

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

Hôtel de ville d'Auxerre is the municipal government of the French commune of Auxerre, delivering public administrative, family, cultural, sports, and urban planning services to residents through a physical city hall and a digital platform (website, mobile app, family portal, online payments).

Ownership category

akta.pro rank

Headquarters

HQ city

Auxerre

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels4 records

Marketing channels5 records

Core offering

Hôtel de ville d’Auxerre is the municipal government of the French commune of Auxerre, delivering administrative services (civil status, identity documents, elections, urban planning), family and education services (school enrolment, after-school activities via the Portail Famille), cultural and sports programming (summer events such as Green Stadium, Lézards des Arts, L’Été au Muséum), and digital citizen services (Auxerre et Moi app, online payment via PayFip). Its purpose is to administer the commune and serve the daily civic needs of Auxerre residents.

Product overview

Hôtel de ville d'Auxerre operates a comprehensive municipal services platform comprising digital citizen services, cultural facilities, sports infrastructure, and community programs. The digital offering includes the 'Auxerre et Moi' mobile app, the Portail Famille for school and family services, PayFip online payments, and an interactive map. Cultural venues include the Abbaye Saint-Germain, Le Silex venue, artothèque, libraries, cinema, theater, and Muséum d'Auxerre. Sports facilities include Piscine d'Auxerre, with seasonal programs like Green Stadium and Lézards des Arts for community activities. The city also provides administrative services through online portals for urban planning, school enrollment, and identity documents.

Differentiator

Problem solved

Functional benefit

Brands

• Auxerre et Moi: Mobile application for residents to access city services and information

Products and services

• Auxerre et Moi Mobile application providing Auxerre residents with direct access to municipal services, information, and city updates. It is the city's primary citizen-facing mobile channel, supporting engagement between residents and the city hall.
• Portail Famille Online portal for families to manage school-related administration for their children, including enrolments, after-school activities (ALAE / ALSH), school meals, and related municipal services.
• PayFip - Paiement en ligne Online payment service integrated with the French public-sector PayFip platform, allowing residents to pay municipal fees and invoices digitally.
• Démarches en ligne - Urbanisme Online urban planning service enabling residents and applicants to submit and track building permits, planning applications, and related town planning procedures with the city.
• Plan interactif Interactive map of Auxerre provided by the city hall, allowing users to explore the city, locate points of interest, and access geographic information.
• Inscriptions scolaires School enrolment service for the 2026/2027 school year, allowing parents to register their children in Auxerre's municipal schools.
• Passeports et CNI Service for the issuance of French passports (passeports) and national identity cards (CNI), delivered through the city hall's civil status office.
• Green Stadium Summer sports programme held at the Stade Auxerrois, providing sporting activities and events for residents and visitors during the summer months.
• Lézards des Arts Summer cultural festival programmed by the city hall, offering arts programming for residents and visitors over the summer period.
• L'Été au Muséum Summer programme at the Muséum Saint-Germain d'Auxerre, offering museum activities, exhibitions, and educational events for visitors and residents during the summer.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves6 records

Expansion highlights5 records

Direct peers

• Mairie de Bourges: Centre-Val de Loire commune of comparable population, providing the same family-of-services (administrative procedures, culture, sport, patrimoine, urban planning, social action).
• Mairie de Caen: Normandy commune of similar scale, running equivalent digital service platforms and cultural/sports programming typical of a French ville of approximately the same rank.
• Mairie de Châlons-en-Champagne: Grand Est prefecture of comparable population, delivering the same canonical French municipal service portfolio (administrative platform, culture, sport, urban planning, CCAS, citizen participation).
• Mairie de Reims: Similar-size commune in northern France delivering an equivalent portfolio of administrative, cultural, and social municipal services with online citizen engagement platforms and seasonal community programming.
• Mairie d'Orléans: Centre-Val de Loire commune of comparable size and structure, operating analogous digital municipal services (espace citoyen, family portal, online payments), cultural facilities, and sport-association ecosystems.
• Mairie de Tours: Medium-sized French commune of comparable scale operating the same digital citizen service model (online procedures, family portal, urban planning e-permits, cultural and sports programming) and CCAS social services.
• Mairie de Troyes: Adjacent Grand Est commune, near Auxerre in central-eastern France, with similar-sized administrative scope covering culture, sports, urbanisme, and CCAS social services.
• Mairie de Sens: Same Yonne department commune, the closest geographic peer; nearly identical population range and the same broad municipal service scope, including family portal and administrative demarches en ligne.
• Mairie de Nevers: Nearby Bourgogne-Franche-Comté commune in adjacent Nièvre department, very close geographic and demographic comparator, executing the same full-suite municipal service model.
• Mairie de Dijon: Capital of the Bourgogne-Franche-Comté region, same regional administrative tier (commune) providing the same comprehensive municipal services (administrative procedures, culture, sport, urban planning, family services, social action via CCAS). Highly comparable in scope and operating model.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/villedauxerre
• YouTubeyoutube.com/user/villedauxerre
• Facebookfacebook.com/villedauxerre
• Instagraminstagram.com/villedauxerre/?hl=fr
• LinkedInlinkedin.com/company/h%C3%B4tel-de-ville-d%E2%80%99auxerre

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hôtel de ville d’Auxerre