Australian Consulate-General

Name

Australian Consulate-General

Legal name

Australian Consulate-General

Website

https://bali.indonesia.embassy.gov.au

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Diplomatic and Consular Services

NAICS

National Security and International Affairs (928), International Affairs (92812), National Security and International Affairs (9281)

SIC

Foreign Governments (8888), International Affairs (9721)

akta.pro primary industry

Consular Services & Citizen Assistance (BPAIAIAB)

akta.pro secondary industries

Diplomatic Missions & Embassies (Bilateral Relations) (BPAIAIAA), Visa Documentation, Translation, Notarization & Apostille Services (EDAIADAD), International Student Advising & Resource Centers (Wraparound Support) (EDAIAKAJ)

Keywords

• Consular services
• Passport services
• Notarial services
• Diplomatic services
• Citizen assistance

Headquarters

HQ city

Denpasar

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Passport Fees: The Consulate-General collects fees for passport services including 10-year passports (AUD 611 for persons 18+, AUD 514 for children 16-17), 5-year passports for children under 16 (AUD 305), emergency passports (AUD 265), and replacement passports (AUD 265).
2. Notarial Fees: Fees collected for notarial services including oath/declaration administration (AUD 90), witnessing signatures (AUD 90), preparing documents (AUD 90), Apostille certificates (AUD 105), Authentication certificates (AUD 105), and Certificate of No Impediment to Marriage (AUD 181).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

The Australian Consulate-General in Bali is an official Australian Government diplomatic mission delivering consular, passport, and notarial services to Australian citizens in Indonesia. It also facilitates Australia-Indonesia relations through education scholarships, alumni engagement, youth and religious exchange programs, and trade facilitation services. Core offerings include Australian passport applications and renewals, notarial acts such as Apostille and Authentication certificates, 24/7 emergency consular assistance, and educational exchange programs including Australia Awards and the New Colombo Plan.

Product overview

The Australian Consulate-General in Bali is a government diplomatic mission providing consular services to Australian citizens in Indonesia and facilitating Australia-Indonesia relations. The core service offering consists of consular assistance (emergency support, travel advice, lists of local professionals), passport services (applications, renewals, emergency passports), and notarial services (document witnessing, certifications, Apostilles). The consulate also manages education programs including Australia Awards scholarships, the New Colombo Plan for Australian undergraduates studying abroad, and alumni engagement for those educated in Australia. Trade and exchange services include Austrade support, youth and Muslim exchange programs, and school partnership initiatives. The service portfolio is delivered through appointments booked via Setmore, with fees payable in Indonesian Rupiah or Australian Dollars.

Differentiator

Problem solved

Functional benefit

Products and services

• Consular Services
• Passport Services
• Notarial Services
• Scholarships and Fellowships (Australia Awards)
• New Colombo Plan
• Study in Australia
• Australia-Indonesia Muslim Exchange Program (AIMEP)
• Australia-Indonesia Youth Exchange Program (AIYEP)
• Alumni Services

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Nine partnerships are on record, tiered core and flagship.

• Australia-Indonesia Alumni ForumcoreOthersThe Australia-Indonesia Alumni Forum connects more than 4,500 alumni, helping them form new networks, share knowledge and exchange ideas, and access local and global opportunities for professional development. Managed through LinkedIn.
• Australia Awards in Indonesia (AAI)flagshipStrategic or Co-development PartnerA whole-of-government initiative offering prestigious scholarships and short courses to emerging Indonesian leaders. Covers PhD, Masters and Short Course study in Australia. The program has been running for over seventy years and is the longest-running foreign scholarship program in Indonesia.
• Australia-Indonesia Muslim Exchange Program (AIMEP)coreStrategic or Co-development PartnerAn intensive program of intercultural and interreligious exchange established in 2002 that brings together Muslim changemakers, community activists and emerging leaders from across Indonesia and Australia. Fosters links between Australian and Indonesian Muslim communities.
• Australia-Indonesia Youth Exchange Program (AIYEP)coreStrategic or Co-development PartnerEstablished in 1982, links Australian and Indonesian youth (aged 21-25) through social, professional, and cultural exchange. Delivered in partnership with the Indonesian Ministry of Youth and Sport.
• BRIDGE School Partnerships Program (Asia Education Foundation, University of Melbourne)coreStrategic or Co-development PartnerBuilding Relationships through Intercultural Dialogue and Growing Engagement program. Established 253 school partnerships and directly involved over 995 teachers. Funded by DFAT and delivered by the Asia Education Foundation at the University of Melbourne.
• New Colombo PlanflagshipStrategic or Co-development PartnerA signature Australian Government initiative supporting Australian undergraduates to undertake study, language training and internships in the Indo-Pacific region. Since 2014, more than 12,000 students supported to study and undertake internships in Indonesia - more than any other participating country.
• Australian Centre for International Agricultural Research (ACIAR)coreStrategic or Co-development PartnerACIAR administers Australia Awards Fellowships as part of the Australia Awards initiative.
• Austrade (Australian Trade and Investment Commission)coreChannel Partner/ Reseller/ DistributorAustrade is the Australian Government agency that helps Australian companies win overseas business by reducing time, cost and risk involved in selecting, entering and developing international markets.
• Australia Awards Global Alumni NetworkcoreOthersGlobal alumni network connecting successful graduates of Australia Awards scholarships worldwide, and specifically the Australian alumni network in Indonesia.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• British Consulate General (Indonesia network): UK government consular operations in Indonesia offering equivalent passport, notarial, and consular assistance services. Operates a similar regional model with multiple posts across Indonesia.
• New Zealand Consulate (Indonesia): Another Western-aligned Commonwealth government's consular presence in Indonesia. Comparable service offerings for citizens abroad and similar bilateral exchange programs.
• Consulate-General of Japan in Denpasar: Japanese consular presence in Bali providing passport, visa, and cultural exchange services to Japanese citizens. Comparable geographic footprint servicing a major tourist destination in Indonesia.
• Consulate General of the Republic of Korea (Bali): Korean consular presence in Bali providing similar services to Korean nationals and facilitating Korea-Indonesia cultural and education exchange. Comparable diaspora engagement and education outreach.
• U.S. Consulate General Surabaya: Another foreign government's consular mission in Indonesia providing passport, notarial, and visa services to its citizens. Directly comparable in mission scope, service portfolio, and customer base (expatriate citizens in Indonesia).
• Australian Consulate-General Surabaya: Another Australian Consulate-General in Indonesia providing identical services under the same fee schedule and DFAT structure. Part of the four-post Australian diplomatic network in Indonesia.
• Australian Consulate-General Makassar: Sister Australian Consulate-General in Indonesia operating under the same DFAT framework, providing the same consular, passport, and notarial services to a different regional catchment.

Others

• Austrade (Australian Trade and Investment Commission): Australian Government agency for trade and investment referenced as a core partner for the Bali Consulate-General's trade services. Provides complementary services to Australian businesses in Indonesia.
• Department of Foreign Affairs and Trade (DFAT): Parent Australian government department overseeing the Bali Consulate-General. Sets policy, fee schedules, and program funding (Australia Awards, New Colombo Plan) that direct the Consulate's operations.

Broad incumbents

• Australian Embassy Jakarta: Parent Australian diplomatic mission in Indonesia handling the full diplomatic portfolio. The Bali post operates under the broader Embassy umbrella and shares service standards, fees, and DFAT oversight.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/KonJenBali
• YouTubeyoutube.com/DFAT
• Facebookfacebook.com/smartraveller.gov.au
• LinkedInlinkedin.com/company/australian-consulate-general
• Instagraminstagram.com/konjenbali

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Australian Consulate-General