Badan Pendapatan Daerah Kabupaten Jember

What Badan Pendapatan Daerah Kabupaten Jember does

Badan Pendapatan Daerah Kabupaten Jember (Bapenda Jember) is a regional government agency operating under Pemerintah Kabupaten Jember in East Java, Indonesia. It is the statutory body responsible for collecting local taxes within the regency, including Pajak Bumi dan Bangunan Perdesaan dan Perkotaan (PBB-P2), Bea Perolehan Hak atas Tanah dan Bangunan (BPHTB), and other regional levies such as hotel and restaurant taxes. These collections contribute to Pendapatan Asli Daerah (PAD), supporting regional fiscal autonomy and reducing reliance on central government transfer funds.

Bapenda operates a digital tax administration platform centered on J-MBAKO (Jember Mbayar Pajak Online) for online tax payments, E-BPHTB for electronic land and building acquisition duty processing, an online PBB Cek Tagihan and SPPT download service, and the Dashboard Pajak Daerah for monitoring regional tax revenue. Taxpayers access services through these self-serve digital channels or via in-person support at the agency's headquarters at Jl. Jawa No. 72, Sumbersari, Kabupaten Jember. The agency also conducts field verification activities to maintain accurate property and taxpayer records.

As a government entity, Bapenda does not generate commercial revenue or charge service fees; tax obligations are set by regional regulation. Its revenue model is effectively statutory tax collection on behalf of the regency. The agency collaborates with professional bodies such as IPPAT Kabupaten Jember on capacity building and digital tax optimization. It employs approximately 143 staff, serves all statutory taxpayers within Kabupaten Jember, and reports through the standard regional government administrative structure to the Bupati of Jember.

Name

Badan Pendapatan Daerah Kabupaten Jember

Legal name

Badan Pendapatan Daerah Kabupaten Jember

Website

https://bapenda.jemberkab.go.id

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Bapenda Jember is the statutory regional revenue agency for Kabupaten Jember, East Java, Indonesia, responsible for collecting local taxes including PBB-P2, BPHTB, hotel tax, and restaurant tax from property owners and businesses across the regency.

Ownership category

akta.pro rank

Product category

Regional Tax Administration Services

NAICS

Executive, Legislative, and Other General Government Support (921), Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121)

akta.pro primary industry

Municipal Tax & Revenue Administration (Local) (BPAIACAD)

akta.pro secondary industries

Tax Return Filing, Processing & Assessment (BPAIADAC), Revenue Intelligence, Analytics & Risk Management (BPAIADAL)

Keywords

• Regional tax collection
• Government revenue agency
• Land and building tax
• Tax digitalization
• Property tax administration

Headquarters

HQ city

Jember

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Tax Collection Services: As a government revenue agency, Bapenda collects various regional taxes on behalf of Jember Regency government including PBB-P2 (Pajak Bumi dan Bangunan Perdesaan dan Perkotaan), BPHTB (Bea Perolehan Hak atas Tanah dan Bangunan), and other local taxes such as Hotel Tax and Restaurant Tax. These contribute to Pendapatan Asli Daerah (PAD - Local Original Revenue).

Go-to-market motion1 record

Distribution channels3 records

Marketing channels1 record

Core offering

Bapenda Jember is the government agency responsible for collecting regional taxes within Kabupaten Jember, East Java, Indonesia. Its core offering is the administration and collection of local taxes including PBB-P2 (rural and urban Land and Building Tax), BPHTB (Land and Building Acquisition Duty), hotel tax, restaurant tax, and other regional levies. Services are delivered through digital platforms (J-MBAKO, E-BPHTB, online PBB bill checking and SPPT download, Dashboard Pajak Daerah) and in-person verification at the agency office, contributing to Pendapatan Asli Daerah (Local Original Revenue) of the Jember Regency government.

Product overview

Badan Pendapatan Daerah Kabupaten Jember operates a unified e-government tax collection platform consisting of multiple digital services. The core offerings include J-MBAKO (Jember Mbayar Pajak Online) for online tax payments, E-BPHTB for electronic land and building acquisition tax processing, and PBB services for property tax bill checking and SPPT downloads. These services are unified under a digital tax management system that also includes a Dashboard Pajak Daerah for monitoring regional tax revenue. The platform serves citizens of Jember Regency in East Java for collecting various local taxes including property tax (PBB), land transfer tax (BPHTB), and other regional taxes such as hotel and restaurant taxes.

Differentiator

Problem solved

Functional benefit

Products and services

• J-MBAKO (Jember Mbayar Pajak Online) Digital application enabling taxpayers in Jember Regency to pay various regional taxes online, including PBB-P2, BPHTB, hotel tax, restaurant tax, and other local levies. It was launched to accelerate regional tax collection and modernize public services.
• E-BPHTB (Elektronik Bea Perolehan Hak atas Tanah dan Bangunan) Electronic system for online submission and processing of Land and Building Acquisition Duty (BPHTB) applications and payments in connection with property rights transfers in Jember Regency.
• PBB (Pajak Bumi dan Bangunan) - Cek Tagihan & Download SPPT Online property tax service enabling taxpayers in Jember Regency to check their PBB-P2 tax bills and download Surat Pemberitahuan Pajak Terutang (SPPT) documents.
• Dashboard Pajak Daerah Regional tax dashboard providing real-time tax revenue data and analytics for the Pemerintah Kabupaten Jember, enabling monitoring of Pendapatan Asli Daerah performance across tax categories.

Quantifiable outcome

• Digitalization of tax services through J-MBAKO application aims to accelerate regional tax collection

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• IPPAT Kabupaten Jember (Ikatan Profesionil Pajak Agraria)coreStrategic or Co-development Partner · 4 July 2023Bapenda Jember collaborates with IPPAT Kabupaten Jember (Ikatan Profesionil Pajak Agraria) for capacity building activities to improve tax services and optimize the J-MBAKO (Jember Mbayar Pajak Online) application. The collaboration aims to accelerate regional tax collection through digitalization. The Secretary of Jember Regency opened the capacity building event held at Hotel Luminor Jember, emphasizing the importance of synergy between the regional government and IPPAT for BPHTB optimization.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Regional players

• Badan Keuangan Daerah Pemerintah Kabupaten Sleman: Regional finance/revenue body for Kabupaten Sleman (DIY). Equivalent function in Yogyakarta region with comparable property, hotel, and restaurant tax mix — useful regional benchmark outside East Java.

Direct peers

• Bapenda Kota Bandung: Municipal-level revenue agency for Kota Bandung, West Java. Comparable in service scope (PBB-P2, BPHTB, regional taxes) and in digital service rollout strategy aimed at urban taxpayers.
• Bapenda Kota Bekasi: Regional revenue agency for Kota Bekasi, West Java. Comparable urban-municipal scale and same tax portfolio as Bapenda Jember, with similar digital platform investments.
• Bapenda Kabupaten Bogor: Regional revenue agency for Kabupaten Bogor, West Java. Most directly comparable peer in terms of administrative scale, regency-level operations, and the same mix of property tax and local levies Bapenda Jember handles.
• Bapenda Kota Malang: Municipal revenue agency for Kota Malang, East Java. Direct peer operating same functions in same province; useful for benchmarking collection rates and digital service maturity.
• Bapenda Kota Yogyakarta: Regional revenue agency for Kota Yogyakarta. Same statutory function as Bapenda Jember, operating digital self-serve platforms (e.g., Jogja Channel) for similar tax types; useful peer for benchmarking digital adoption.
• Bapenda Kota Surabaya: Regional revenue agency for Kota Surabaya, East Java. Operates the same model as Bapenda Jember, collecting PBB, BPHTB, hotel, and restaurant taxes for a larger municipal peer — directly comparable in mandate, digital maturity challenges, and customer segments.
• Bapenda Kabupaten Probolinggo: Neighboring regency revenue agency in East Java. Closest geographic peer with the same institutional structure, tax mix, and rural-urban taxpayer base mix as Bapenda Jember.
• Bapenda Kabupaten Banyuwangi: Regency-level revenue agency in East Java. Comparable mandate and regional context; same PBB-P2/BPHTB/local tax portfolio and similar digitalization trajectory.

Broad incumbents

• Direktorat Jenderal Pajak (DJP): National-level Indonesian tax authority overseeing federal taxes (PPh, PPN). Not a direct competitor (different tax types) but the broader incumbent for Indonesia's overall tax administration ecosystem that frames Bapenda's local remit.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/badan-pendapatan-daerah-kabupaten-jember

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Badan Pendapatan Daerah Kabupaten Jember